Araştırma Makalesi
BibTex RIS Kaynak Göster

Crisis Management and Collaborative Governance Approach in Public Sector: A Model Proposal

Yıl 2025, Cilt: 25 Sayı: 1, 150 - 172, 25.03.2025

Ömer Çamur

https://doi.org/10.11616/asbi.1585774

Öz

Public administration operates to meet the needs of citizens. The services provided by public administration are indispensable for citizens. Different crisis situations may arise from time to time in public administration and prevent the public administration from producing the services expected from it. Traditional methods for public administration to overcome crises are currently inadequate. As a management approach based on the realization of management activities with different stakeholders, collaborative governance is one of the approaches considered to produce successful results in terms of crisis management. This is because collaborative governance approach suggests that different stakeholders should make a shared assessment of the situation and develop unique solution proposals to resolve the crises experienced by public administration. In the light of this information, the information obtained as a result of the literature review is interpreted and crisis management in the public sector is reconsidered in line with the collaborative governance approach. In this respect, the opportunities offered by the collaborative governance approach for successful crisis management in public sector have been presented. The study also proposes a model for the implementation of collaborative governance approach in crisis management.

Anahtar Kelimeler

Crisis Crisis Management Public Administration Cooperation Collaborative Governance

Kaynakça

  • ’t Hart, P., Rosenthal U. ve Kouzmin, A. (1993), Crisis Decision Making: The Centralization Thesis Revisited, Administration and Society, 25(1), s.12-44.
  • Agranoff, R. Ve McGuire, M. (2003), Collaborative Public Management: New Strategies for Local Governments. Washington, DC: Georgetown Univ. Press.
  • Akdağ, M. ve Arklan, Ü. (2013), Kamu Yönetiminde Kriz Yönetimi, International Journal of Social Science, 6(4), s.33-55.
  • Ansell, C. ve Gash, A. (2008), Collaborative Governance in Theory and Practice, Journal of Public Administration Research and Theory, 18(4), s.543-571.
  • Ansell, C. Boin, A. ve Keller, A. (2010), Managing Transboundary Crises: Identifying the Building Blocks of an Effective Response System, Journal of Contingencies and Crisis Management, 18(4), s.195-207.
  • Arı, F. (2018), Yönetişim Yaklaşımı ve Yönetişimin Türkiye’deki Yansımaları Bağlamında Yasal Düzenlemelerin İncelenmesi, Uluslararası Akademik Birikim Dergisi, 1(1), s.1-13.
  • Aydın, A. H. (2015), Yönetim Bilimi, Ankara: Seçkin Yayıncılık.
  • Aykaç, B. (2001), Kamu Yönetiminde Kriz ve Kriz Yönetimi, Gazi Üniversitesi İİBF Dergisi, (2), s.123-132.
  • Bache, I. ve Flinders, M. (2004), Multi-Level Governance, New York: Oxford University Press Inc.
  • Bang, M. S. ve Kim, Y. (2016), Collaborative Governance Difficulty and Policy İmplication: Case Study of the Sewol Disaster in South Korea, Disaster Prevention and Management, 25(2), s.212-226.
  • Batory, A. ve Svensson S. (2019), The Fuzzy Concept of Collaborative Governance: A Systematic Review of the State of the Art, Central European Journal of Public Policy, 13(2), s.28-39.
  • Baubion, C. (2013), OECD Risk Management: Strategic Crisis Management, OECD Working Papers on Public Governance, No. 23.
  • Belli, A. (2022), Kriz Yönetiminde Aktörler ve Yönetişim, (Ed.:, V. Eren), Kamu Sektöründe Kriz Yönetimi: Kavram Kuram ve Uygulamalar, s.93-109, Ankara: Nobel Yayınları.
  • Bianchi, C., Nasi, G. ve Rivenbark, W. C. (2021), Implementing Collaborative Governance: Models, Experiences, and Challenges, Public Management Review, 23(11), s.1581-1589.
  • Boin, A. ve ’t Hart, P. (2000), Institutional Crises in Policy Sectors: An Exploration of Characteristics, Conditions and Consequences, (Ed.:, H. Wagenaar), Government Institutions: Effects, Changes and Normative Foundations, s.9-31, Dordrecht: Kluwer Press..
  • Boin, A. ve Lagadec, P. (2000), Preparing for the Future: Critical Challenges in Crisis Management, Journal of Contingencies and Crisis management, 8(4), s.85-191.
  • Boin, A., ’t Hart, P., Stern, E. ve Sundelius, B. (2005), The Politics of Crisis Management: Public Leadership under Pressure, New York: Cambridge University Press.
  • Booher, D. E. (2004), Collaborative Governance Practices and Democracy, National Civic Review, 93(4), s.32- 46.
  • Booth, S. (1990), Interactive Simulation and Crisis Management Training, Contemporary Crises, (14), s.381-394.
  • Bozgeyik, A. (2004), Krizleri Fırsata Dönüştürmek, İstanbul: Hayat Yayınları.
  • Bozkurt, Y. ve Akdeniz, B. (2014), Bir Kamu Yönetimi Sorunsalı Olarak Çevresel Kriz Yönetimi: ABD-Türkiye Karşılaştırması, AİBÜ Sosyal Bilimler Enstitüsü Dergisi, 14(1), s.95-114.
  • Brändström, A., Bynander, F. ve ’t Hart, P. (2004), Governing by Looking Back: Historical Analogies and Crisis Management, Public Administration, 82(1), s.191-210.
  • Bsoul-Kopowska M., Skrabacz, A. ve Rodzik J. (2022), The Crucial Role of Crisis Management Teams in Public Administration in the Context of COVID-19, Polish Journal of Management Studies, 25(1), s.107-131.
  • Bynander F. ve Nohrstedt, D. (2020), Collaborative Crisis Management: Inter-Organizational Approaches to Extreme Events, (Ed.:, F. Bynander ve D. Nohrstedt), Collaborative Crisis Management: Inter-Organizational Approaches to Extreme Events, s.1-12, New York: Routledge.
  • Canyon, D. (2020), Definitions in Crisis Management and Crisis Leadership, Security Nexus Research, 21, s.1-9.
  • Christensen, T., Lægreid, P. ve Rykkja, L. H. (2014), Crisis Management Organization: Building Governance Capacity and Legitimacy, Bergen: Stein Rokkan Centre For Social Studies, Uni Research.
  • Coombs, W. T. (2007a), Ongoing Crisis Communication: Planning, Managing and Responding, Los Angeles: Sage Publications.
  • Coombs, W. T. (2007b), Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory, Corporate Reputations Review, 10(3), s.163-176.
  • Cynthia. M. L. (2017), Collaborative Governance Beyond Mere Participation, Paper presented at: Third International Public Policy Conference, Center for Research and Teaching in Economics Mexico City, 28-30 Haziran, Singapore.
  • Devlin, E. S. (2007), Crisis Management Planning and Execution, New York: Auerbach Publications.
  • Dinçer, Ö. (2007), Stratejik Yönetim ve İşletme Politikası, İstanbul: Alfa Yayınları.
  • Dynes, R. R. ve Aguirres, B. E. (1979), Organizational Adaptation to Crises: Mechanisms of Coordination and Structural Change, Disasters, 3(1), s.71-74.
  • Emerson, K. (2018), Collaborative Governance of Public Health in Low-and Middle-İncome Countries: Lessons from Research in Public Administration, BMJ Global Health, 3(4), s.1-9.
  • Emerson, K., Nabatchi, T. ve Bologh, S. (2012), An Integrative Framework for Collaborative Governance, Journal of Public Administration Research and Theory, 22(1), s.1-29.
  • Eren, V. (2022), Kriz yönetimi Kavramı ve Kriz Yaratan Durumlar, (Ed.:, V. Eren), Kamu Sektöründe Kriz Yönetimi: Kavram Kuram ve Uygulamalar, s.1-29, Ankara: Nobel Yayınları.
  • Erol, V. (2022), Kamu Yönetimi Alanında Kriz Yönetiminde Lider Yöneticinin Rolü, Dicle Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (30), s.344-366.
  • Fener, T. ve Çevik, T. (2015), Leadership in Crisis Management: Separation of Leadership and Executive Concepts, Procedia Economics and Finance, (26), s.695-701.
  • Filiz, E. (2006), Türk Kamu Yönetiminde Kriz Yönetimi, Yüksek Lisans Tezi, İnönü Üniversitesi, Malatya
  • Fink, S. (1986), Crisis Management: Planning for the Inevitable, New York: American Management Association.
  • Freeman, J. (1997), Collaborative Governance in the Administrative State, UCLA Law Review, 45(1), s.1-77.
  • Gash, A. (2022), Collaborative Governance, (Ed.:, C. Ansell ve J.Torfing), Handbook on Theories of Governance, s.497-509, USA: Edward Elgar Publishing.
  • Genç, F. N. (2009), Kriz Yönetimi ve Kamu Yönetiminde Uygulanabilirliği, Verimlilik Dergisi, (4), s.7-22.
  • Genç, F. N. (2017), Türkiye’de Askeri Müdahaleler ve Kriz Yönetimi, Turkish Studies, 12(16), s.219-240.
  • Genç, F. N. (2022), Kriz Yönetimi Süreci: Anlama, Müdahale ve Çözüm, (Ed.:, V. Eren), Kamu Sektöründe Kriz Yönetimi: Kavram Kuram ve Uygulamalar, s.53-73, Ankara: Nobel Yayınları.
  • Goodman, M. B. (2001), Current Trends in Corporate Communication, Corporate Communications, 6(3), s.117- 123.
  • Gundel, S. (2005), Towards a New Typology of Crises, Journal of Contingencies and Crisis Management, 13(3), s.106-115.
  • Güdek, E. (2023), Kurumsal İtibar ve Kriz Yönetimi: Kodak Company Krizi Üzerinden Bir Değerlendirme, Necmettin Erbakan Üniversitesi Siyasal Bilgiler Fakültesi Dergisi, 5(2), s.226-241.
  • Hermann, C. F. (1963), Some Consequences of Crisis Which Limit the Viability of Organizations, Administrative Science Quarterly, (8), s.61-82.
  • Innes, J. ve Booher, D. (2003), Collaborative Policymaking: Governance Through Dialogue, (Ed.:, M. Hajer ve H. Wagenaar), Deliberative Policy Analysis: Understanding Governance in the Network Society, s.33-59, Cambridge: Cambridge University Press.
  • Janssen, M., ve Estevez, E. (2013), Lean Government and Platform-Based Governance-Doing More with Less, Government Information Quarterly, 30(1), s.1-8.
  • Jaques, T. (2007), Issue Management and Crisis Management: An İntegrated, Non-Linear, Relational Construct, Public Relations Review, 33, s.147-157
  • Jung, Y. D., Mazmanian, D. ve Tang, S. Y. (2009), Collaborative Governance in the United States and Korea: Cases in Negotiated Policymaking and Service Delivery, International Review of Public Administration, 13, s.1-11.
  • Kapucu N., Yuldashev, F. ve Bakiev, E. (2009), Collaborative Public Management and Collaborative Governance: Conceptual Similarities and Differences, European Journal of Economic and Political Studies, 2(1), s.39-60.
  • Khedmati, A. (2016), Identifying and Ranking the Indicators of Crisis Management with Using VIKOR Method, Management Science Letters, 6, s.701-712.
  • Kos, A. ve Hromadskyi, A. (2017), Crisis Management in Case of Functioning of Public Administration Units, Globalization, the State and the Individual, 1(13), s.39-47.
  • Kunikowski, G. ve Kisilowski, M. (2022), Changes in the Crisis Management Policy-a Case Study of Poland, Public Policy and Administration, 21(3), s.226-235.
  • LaPorte, T. R. ve Consolini, P. M. (1991), Working in Practice but Not in Theory: Theoretical Challenges of “High- Reliability Organizations”, Journal of Public Administration Research and Theory, 1(1), s.19-47.
  • Larsson, O. (2019), Overcoming Collective-Action Problems in Collaborative Crisis Management: Meta- Governance and Security Communications Systems, (Ed.:, B. Fredrik ve D. Nohrstedt), Collaborative Crisis Management: Interorganizational Approaches to Extreme Events, s.57-69, London: Routledge, 57-69.
  • Lele, G. (2023), Revisiting Crisis Governance: Toward Collaborative Crisis Management, IntechOpen. doi: 10.5772/intechopen.106129.
  • Lemonakis, C. ve Zairis, A. (2020) Crisis Management and the Public Sector: Key Trends and Perspectives, IntechOpen. doi: 10.5772/intechopen.90855.
  • Liptáková, K. ve Koper, J. (2023), Crisis as an Attribute of Modernity: Causes, Signs, Solutions, Praha: Leges.
  • Maghdid, R. S., Othman, B. A. ve Omer, A. K. (2022), From Crisis to Crisis Management; Causes and Impacts of Crises in the Public Sector, Polytechnic Journal of Humanities and Social Sciences, 3(1), s.65-74.
  • Mehr, M. K. ve Jahanian, R. (2016), Crisis Management and Its Process in Organization, Mediterranean Journal of Social Sciences, 7(5), s.143-148.
  • Milašinoviæ, S. ve Kešetoviæ, Ž. (2008), Crises and Crises Management- A Contribution to a Conceptual & Terminological Delimitation, Megatrend Review, 5(1), s.167-186.
  • Mitroff, I. (1993), From Crisis Prone to Crisis Prepared a Framework for Crisis Management, The Academy of Management Executive, 7(1), s.48-59.
  • Mitroff, I. (1994), Crisis Management and Environmentalism: A Natural Fit, California Management Review, 36(2), s.101-113.
  • Nohrstedt, D., Bynander, F., Parker, C. ve ‘t Hart P. (2018), Managing Crises Collaboratively: Prospects and Problems-A Systematic Literature Review, Perspectives on Public Management and Governance, 1(4), s.257-271.
  • Nteka, N. (2021), Crises Analysis And Management, Entrepreneurship, 9(1), s.64-77.
  • O’Leary, R., Bingham, L. B. ve Gerard, C. (2006), Special İssue on Collaborative Public Management, Public Administration Review, 66, s.1-170.
  • Övgün, B. ve Gül, H. (2019), Kriz Yönetiminde Reform, Dirençlilik Dergisi, 3(2), s.173-181.
  • Özarslan, C. ve Diker, E. (2020), Kamu Kurumlarının Kriz Yönetimi Becerileri: Samsun Büyükşehir Belediyesi Çalışanlarına Yönelik Bir Araştırma, Erciyes İletişim Dergisi, 7(1), s.653-678.
  • Özcan, Ş. (2021), Etkili Kriz Yönetimi, Ankara: İKSAD Yayınları.
  • Özer, M. A. (2023), Risk Yönetişimi: Riskin ve Krizin Yönetiminde Etkinlik Arayışları, Türk İdare Dergisi, (95), s.245- 276.
  • Pardo, T. A., Gil-Garcia, J. R. ve Luna-Reyes, L. F. (2008), Collaborative Governance and Cross-Boundary Information Sharing: Envisioning a Networked and IT-Enabled Public Administration, (Ed.:, R. O’Leary, D. M. V. Slyke ve S. Kim), The Future of Public Administration around the World: The Minnowbrook Perspective, s.129- 140. Washington, D. C.: Georgetown University Press.
  • Parlak, B. ve Eflanili, B. (2023), Kriz Yönetimi ve Yönetişim Çerçevesinde Yerel Yönetimlerin Kentsel Sorunları Çözme Rolleri: Kastamonu Örneği, Ekonomi İşletme Siyaset Ve Uluslararası İlişkiler Dergisi, 9(2-1), s.442-454.
  • Pearson, C. M. ve Mitroffi, I. I. (1993), From Crisis Prone to Crisis Prepared: A Framework for Crisis Management, Academy of Management Executive, 7(1), s.48-59.
  • Pearson, C. M. ve Clair, J. A. (1998), Reframing Crisis Management, Academy of Management Review, 23(1), s.59-76.
  • Persson, T., Parker, C. F. ve Widmalm, S. (2017), Social Trust, Impartial Administration and Public Confidence in EU Crisis Management Institutions, Public Administration, 95(1), s.97-114.
  • Peters, G. B., Pierre, J. ve Randma-Liiv, T. (2011), Global Financial Crisis, Public Administration and Governance: Do New Problems Require New Solutions?, Public Organization Review, 11(1), s.13-27
  • Petrova, E. (2023), From Traditional to Modern Forms of Crises-A Brief Analysis of Human Crises, Annals of Spiru Haret University Economic Series, 23(2), s.167-178.
  • Prysmakova-Rivera, S. ve Pysmenna, O. (2021), Collaborative Governance: Processes, Benefits and Outcomes, (Ed.:, T. A. Bryer), Handbook of Theories of Public Administration and Management, s.80-96, USA: Edward Elgar Publishing, Inc.
  • Rasli, A., Haider, M., Goh, C. F. ve Tan, O. K. (2017), Keeping the Lights on: A Conceptual Framework for Understanding Crisis Management Capability in the Public Sector, Global Business and Organizational Excellence, 36(6), s.54-61.
  • Reid, J. (2000), Crisis Management: Planning and Media Relations for the Design and Construction Industry, New York: Wiley.
  • Rosenthal, U. ve Kouzmin, A. (1997), Crises and Crisis Management; Toward Comprehensive Government Decision Making, Journal of Public Administration Research and Theory, 7(2), s.277-304.
  • Rosenthal, U., Charles, M. T. ve ‘t Hart, P. (1989), The World of Crises and Crisis Management, (Ed.:, U. Rosenthal, M. T. Charles, and P. ‘t Hart), Coping with Crises: The Management of Disasters, Riots, and Terrorism, s.3-33. Springfield, IL: Charles C. Thomas.
  • Rosenthal, U., ’t Hart, P. ve Kouzmin, A. (1991), The Bureau-Politics of Crisis Management, Public Administration, (69), s.211-233.
  • Saleh, C., Hendrik, E., Zauhar, S. ve Nuh, M. (2021), Collaborative Governance in Public Administration Perspective, Journal of Southwest Jiaotong University, 56(6), s.655-665.
  • Schomaker, R. M. ve Bauer, M. W. (2020), What Drives Successful Administrative Performance during Crises? Lessons from Refugee Migration and the Covid-19 Pandemic, Public Administration Review, 80(5), s.845-850.
  • Shaw, M. ve Fudge, S. (2018), Organizational Structure and Crisis Management, (Ed.:, A. Farazmand, F. Edwards, D. Goodrich, S. Koven ve M. H. Ruther), Global Encyclopedia of Public Administration, Public Policy, and Governance, s.1-7, New York: Springe.
  • Shergold, P. (2008), Governing Through Collaboration, (Ed.:, J. O’Flynn ve J. Wanna), Collaborative Governance A New Era of Public Policy in Australia?, s.13-22, Australia: The Australian National University Press.
  • Shrivastava, P. (1987), Strategic Management: Concepts and Practices, Cincinnati: South Western.
  • Silvia, C. (2011), Collaborative Governance Concepts for Successful Network Leadership, State and Local Revenues, 43(1), s.66-71.
  • Smart, C. ve Vertinsky, I. (1977), Designs for Crisis Decision Units, Administrative Science Quarterly, (22), s.640- 657.
  • Smith, D. (2005), Business (not) as Usual: Crisis Management, Service Recovery and the Vulnerability of Organizations, Journal of Services Marketing, 19(5), s.309-320.
  • Subh, J. ve Aljuhmani, H. (2023), The Role of Public Management in Dealing with Crises in the Public Sector in Israel, Global Scientific Journal, 11(8), s.1853-1871.
  • Sun, X. (2017), Research and Prospect of Collaborative Governance Theory, Public Policy and Administration Research, 7(7), s.50-53.
  • Tekin, Ö. F. (2014), Importance of Crisis Management For Public Administration: The Practice in Turkish Public Administration, The 2014 WEI (West East Institute) International Academic Conference Proceedings, Budapest, Hungary, 163-171.
  • Tokasis, V., Polychronioua, P. ve Boustras, G. (2019), Crisis Management in Public Administration: The Three Phases Model for Safety İncidents, Safety Science, (113), s.37-43.
  • Turgut, S. R. ve Çelikyay, H. H. (2021), Türk Kamu Yönetimi Sisteminde Kriz Yönetimi Kavramı Üzerine Bir Değerlendirme, International Conference On Globalization and International Relations, 4, s.40-51.
  • Turpin, N. (2016), Politics and Crisis Management, (Ed.:, A. Farazmand, F. Edwards, D. Goodrich, S. Koven ve M. H. Ruther), Global Encyclopedia of Public Administration, Public Policy, and Governance, s.4741-4746, New York: Springe,
  • Valackienė, A. ve Virbickaitė, R. (2011), Conceptualization of Crisis Situation in a Company, Journal of Business Economics and Management, 12(2), s.317-331.
  • Victor B., Cooper, J., Klingele, M., Powell, J. P. ve Robbins, M. G. (2005), Crisis-A Leadership Opportunity, Harward University, J.F.Kennedy School of Government.
  • Walby, S. (2022), Crisis and Society: Developing the Theory of Crisis in the Context of COVID-19, Global Discourse, 20(20) s.1-19.
  • Wang, Q. (2023), Comparative Insights into Collaborative and StateCentric Governance: Evaluating Capacity and Legitimacy in Complex Environments, Proceedings of the 2023 5th International Conference on Economic Management and Cultural Industry (ICEMCI 2023), s.72-76.
  • Wanna, J. (2008), Collaborative Government: Meanings, Dimensions, Drivers and Outcomes, (Ed.:, J. O’Flynn, J. ve J. Wanna), Collaborative Governance a New Era of Public Policy in Australia?, s.3-12, Australia: The Australian National University Press.
  • Waryjas, M. (1999), Effective Crisis Management: Grace Under Pressure, KMZ Rosenman Katten Muchin Zavis Rosenman.
  • Welch, J. P. (2023), The Challenges of Public Service Organizations in Emergency, Crisis, and Disaster Management, IntechOpen. doi: 10.5772/intechopen.108408
  • Yordanova, D. (2020), Study of the Factors, Symptoms and Causes of Crisis in Certain Business Organizations in Veliko Tarnovo, Trakia Journal of Sciences, (3), s.238-243.
  • https://sozluk.gov.tr/

Kamuda Kriz Yönetimi ve İşbirlikçi Yönetişim Anlayışı: Bir Model Önerisi

Yıl 2025, Cilt: 25 Sayı: 1, 150 - 172, 25.03.2025

Ömer Çamur

https://doi.org/10.11616/asbi.1585774

Öz

Kamu yönetimi, vatandaşların ihtiyaçlarının giderilmesi amacıyla faaliyet göstermektedir. Kamu yönetiminin sunmuş olduğu hizmetler vatandaşlar açısından vazgeçilemez niteliktedir. Kamu yönetiminde zaman zaman farklı kriz durumları ortaya çıkabilmekte ve kamu yönetiminin kendisinden beklenen hizmetleri üretmesini engelleyebilmektedir. Kamu yönetiminin yaşadığı krizleri atlatmasına yönelik geleneksel yöntemler günümüzde yetersiz kalmaktadır. İşbirlikçi yönetişim, farklı paydaşlarla yönetim faaliyetinin gerçekleştirilmesi temelinde yükselen bir yönetim anlayışı olarak, kriz yönetimi açısından başarılı sonuçlar doğuracağı düşünülen anlayışlardan biridir. Zira işbirlikçi yönetişim anlayışı, kamu yönetiminin yaşadığı krizlerin giderilmesine yönelik farklı paydaşların birlikte durum değerlendirmesi yapmalarını ve özgün çözüm önerileri geliştirmelerini önermektedir. Bu çalışmada, literatür taraması sonucu elde edilen bilgiler yorumlanmış ve kamuda kriz yönetimi, işbirlikçi yönetişim anlayışı doğrultusunda yeniden ele alınmıştır. Bu doğrultuda, kamuda başarılı bir kriz yönetimi konusunda işbirlikçi yönetişim anlayışının sunduğu fırsatlar ortaya konmuştur. Ayrıca çalışmada, kriz yönetimi özelinde işbirlikçi yönetişimin uygulanmasına yönelik bir model önerisi geliştirilmiştir.

Anahtar Kelimeler

Kriz Kriz Yönetimi Kamu Yönetimi İşbirliği İşbirlikçi Yönetişim

Kaynakça

  • ’t Hart, P., Rosenthal U. ve Kouzmin, A. (1993), Crisis Decision Making: The Centralization Thesis Revisited, Administration and Society, 25(1), s.12-44.
  • Agranoff, R. Ve McGuire, M. (2003), Collaborative Public Management: New Strategies for Local Governments. Washington, DC: Georgetown Univ. Press.
  • Akdağ, M. ve Arklan, Ü. (2013), Kamu Yönetiminde Kriz Yönetimi, International Journal of Social Science, 6(4), s.33-55.
  • Ansell, C. ve Gash, A. (2008), Collaborative Governance in Theory and Practice, Journal of Public Administration Research and Theory, 18(4), s.543-571.
  • Ansell, C. Boin, A. ve Keller, A. (2010), Managing Transboundary Crises: Identifying the Building Blocks of an Effective Response System, Journal of Contingencies and Crisis Management, 18(4), s.195-207.
  • Arı, F. (2018), Yönetişim Yaklaşımı ve Yönetişimin Türkiye’deki Yansımaları Bağlamında Yasal Düzenlemelerin İncelenmesi, Uluslararası Akademik Birikim Dergisi, 1(1), s.1-13.
  • Aydın, A. H. (2015), Yönetim Bilimi, Ankara: Seçkin Yayıncılık.
  • Aykaç, B. (2001), Kamu Yönetiminde Kriz ve Kriz Yönetimi, Gazi Üniversitesi İİBF Dergisi, (2), s.123-132.
  • Bache, I. ve Flinders, M. (2004), Multi-Level Governance, New York: Oxford University Press Inc.
  • Bang, M. S. ve Kim, Y. (2016), Collaborative Governance Difficulty and Policy İmplication: Case Study of the Sewol Disaster in South Korea, Disaster Prevention and Management, 25(2), s.212-226.
  • Batory, A. ve Svensson S. (2019), The Fuzzy Concept of Collaborative Governance: A Systematic Review of the State of the Art, Central European Journal of Public Policy, 13(2), s.28-39.
  • Baubion, C. (2013), OECD Risk Management: Strategic Crisis Management, OECD Working Papers on Public Governance, No. 23.
  • Belli, A. (2022), Kriz Yönetiminde Aktörler ve Yönetişim, (Ed.:, V. Eren), Kamu Sektöründe Kriz Yönetimi: Kavram Kuram ve Uygulamalar, s.93-109, Ankara: Nobel Yayınları.
  • Bianchi, C., Nasi, G. ve Rivenbark, W. C. (2021), Implementing Collaborative Governance: Models, Experiences, and Challenges, Public Management Review, 23(11), s.1581-1589.
  • Boin, A. ve ’t Hart, P. (2000), Institutional Crises in Policy Sectors: An Exploration of Characteristics, Conditions and Consequences, (Ed.:, H. Wagenaar), Government Institutions: Effects, Changes and Normative Foundations, s.9-31, Dordrecht: Kluwer Press..
  • Boin, A. ve Lagadec, P. (2000), Preparing for the Future: Critical Challenges in Crisis Management, Journal of Contingencies and Crisis management, 8(4), s.85-191.
  • Boin, A., ’t Hart, P., Stern, E. ve Sundelius, B. (2005), The Politics of Crisis Management: Public Leadership under Pressure, New York: Cambridge University Press.
  • Booher, D. E. (2004), Collaborative Governance Practices and Democracy, National Civic Review, 93(4), s.32- 46.
  • Booth, S. (1990), Interactive Simulation and Crisis Management Training, Contemporary Crises, (14), s.381-394.
  • Bozgeyik, A. (2004), Krizleri Fırsata Dönüştürmek, İstanbul: Hayat Yayınları.
  • Bozkurt, Y. ve Akdeniz, B. (2014), Bir Kamu Yönetimi Sorunsalı Olarak Çevresel Kriz Yönetimi: ABD-Türkiye Karşılaştırması, AİBÜ Sosyal Bilimler Enstitüsü Dergisi, 14(1), s.95-114.
  • Brändström, A., Bynander, F. ve ’t Hart, P. (2004), Governing by Looking Back: Historical Analogies and Crisis Management, Public Administration, 82(1), s.191-210.
  • Bsoul-Kopowska M., Skrabacz, A. ve Rodzik J. (2022), The Crucial Role of Crisis Management Teams in Public Administration in the Context of COVID-19, Polish Journal of Management Studies, 25(1), s.107-131.
  • Bynander F. ve Nohrstedt, D. (2020), Collaborative Crisis Management: Inter-Organizational Approaches to Extreme Events, (Ed.:, F. Bynander ve D. Nohrstedt), Collaborative Crisis Management: Inter-Organizational Approaches to Extreme Events, s.1-12, New York: Routledge.
  • Canyon, D. (2020), Definitions in Crisis Management and Crisis Leadership, Security Nexus Research, 21, s.1-9.
  • Christensen, T., Lægreid, P. ve Rykkja, L. H. (2014), Crisis Management Organization: Building Governance Capacity and Legitimacy, Bergen: Stein Rokkan Centre For Social Studies, Uni Research.
  • Coombs, W. T. (2007a), Ongoing Crisis Communication: Planning, Managing and Responding, Los Angeles: Sage Publications.
  • Coombs, W. T. (2007b), Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory, Corporate Reputations Review, 10(3), s.163-176.
  • Cynthia. M. L. (2017), Collaborative Governance Beyond Mere Participation, Paper presented at: Third International Public Policy Conference, Center for Research and Teaching in Economics Mexico City, 28-30 Haziran, Singapore.
  • Devlin, E. S. (2007), Crisis Management Planning and Execution, New York: Auerbach Publications.
  • Dinçer, Ö. (2007), Stratejik Yönetim ve İşletme Politikası, İstanbul: Alfa Yayınları.
  • Dynes, R. R. ve Aguirres, B. E. (1979), Organizational Adaptation to Crises: Mechanisms of Coordination and Structural Change, Disasters, 3(1), s.71-74.
  • Emerson, K. (2018), Collaborative Governance of Public Health in Low-and Middle-İncome Countries: Lessons from Research in Public Administration, BMJ Global Health, 3(4), s.1-9.
  • Emerson, K., Nabatchi, T. ve Bologh, S. (2012), An Integrative Framework for Collaborative Governance, Journal of Public Administration Research and Theory, 22(1), s.1-29.
  • Eren, V. (2022), Kriz yönetimi Kavramı ve Kriz Yaratan Durumlar, (Ed.:, V. Eren), Kamu Sektöründe Kriz Yönetimi: Kavram Kuram ve Uygulamalar, s.1-29, Ankara: Nobel Yayınları.
  • Erol, V. (2022), Kamu Yönetimi Alanında Kriz Yönetiminde Lider Yöneticinin Rolü, Dicle Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (30), s.344-366.
  • Fener, T. ve Çevik, T. (2015), Leadership in Crisis Management: Separation of Leadership and Executive Concepts, Procedia Economics and Finance, (26), s.695-701.
  • Filiz, E. (2006), Türk Kamu Yönetiminde Kriz Yönetimi, Yüksek Lisans Tezi, İnönü Üniversitesi, Malatya
  • Fink, S. (1986), Crisis Management: Planning for the Inevitable, New York: American Management Association.
  • Freeman, J. (1997), Collaborative Governance in the Administrative State, UCLA Law Review, 45(1), s.1-77.
  • Gash, A. (2022), Collaborative Governance, (Ed.:, C. Ansell ve J.Torfing), Handbook on Theories of Governance, s.497-509, USA: Edward Elgar Publishing.
  • Genç, F. N. (2009), Kriz Yönetimi ve Kamu Yönetiminde Uygulanabilirliği, Verimlilik Dergisi, (4), s.7-22.
  • Genç, F. N. (2017), Türkiye’de Askeri Müdahaleler ve Kriz Yönetimi, Turkish Studies, 12(16), s.219-240.
  • Genç, F. N. (2022), Kriz Yönetimi Süreci: Anlama, Müdahale ve Çözüm, (Ed.:, V. Eren), Kamu Sektöründe Kriz Yönetimi: Kavram Kuram ve Uygulamalar, s.53-73, Ankara: Nobel Yayınları.
  • Goodman, M. B. (2001), Current Trends in Corporate Communication, Corporate Communications, 6(3), s.117- 123.
  • Gundel, S. (2005), Towards a New Typology of Crises, Journal of Contingencies and Crisis Management, 13(3), s.106-115.
  • Güdek, E. (2023), Kurumsal İtibar ve Kriz Yönetimi: Kodak Company Krizi Üzerinden Bir Değerlendirme, Necmettin Erbakan Üniversitesi Siyasal Bilgiler Fakültesi Dergisi, 5(2), s.226-241.
  • Hermann, C. F. (1963), Some Consequences of Crisis Which Limit the Viability of Organizations, Administrative Science Quarterly, (8), s.61-82.
  • Innes, J. ve Booher, D. (2003), Collaborative Policymaking: Governance Through Dialogue, (Ed.:, M. Hajer ve H. Wagenaar), Deliberative Policy Analysis: Understanding Governance in the Network Society, s.33-59, Cambridge: Cambridge University Press.
  • Janssen, M., ve Estevez, E. (2013), Lean Government and Platform-Based Governance-Doing More with Less, Government Information Quarterly, 30(1), s.1-8.
  • Jaques, T. (2007), Issue Management and Crisis Management: An İntegrated, Non-Linear, Relational Construct, Public Relations Review, 33, s.147-157
  • Jung, Y. D., Mazmanian, D. ve Tang, S. Y. (2009), Collaborative Governance in the United States and Korea: Cases in Negotiated Policymaking and Service Delivery, International Review of Public Administration, 13, s.1-11.
  • Kapucu N., Yuldashev, F. ve Bakiev, E. (2009), Collaborative Public Management and Collaborative Governance: Conceptual Similarities and Differences, European Journal of Economic and Political Studies, 2(1), s.39-60.
  • Khedmati, A. (2016), Identifying and Ranking the Indicators of Crisis Management with Using VIKOR Method, Management Science Letters, 6, s.701-712.
  • Kos, A. ve Hromadskyi, A. (2017), Crisis Management in Case of Functioning of Public Administration Units, Globalization, the State and the Individual, 1(13), s.39-47.
  • Kunikowski, G. ve Kisilowski, M. (2022), Changes in the Crisis Management Policy-a Case Study of Poland, Public Policy and Administration, 21(3), s.226-235.
  • LaPorte, T. R. ve Consolini, P. M. (1991), Working in Practice but Not in Theory: Theoretical Challenges of “High- Reliability Organizations”, Journal of Public Administration Research and Theory, 1(1), s.19-47.
  • Larsson, O. (2019), Overcoming Collective-Action Problems in Collaborative Crisis Management: Meta- Governance and Security Communications Systems, (Ed.:, B. Fredrik ve D. Nohrstedt), Collaborative Crisis Management: Interorganizational Approaches to Extreme Events, s.57-69, London: Routledge, 57-69.
  • Lele, G. (2023), Revisiting Crisis Governance: Toward Collaborative Crisis Management, IntechOpen. doi: 10.5772/intechopen.106129.
  • Lemonakis, C. ve Zairis, A. (2020) Crisis Management and the Public Sector: Key Trends and Perspectives, IntechOpen. doi: 10.5772/intechopen.90855.
  • Liptáková, K. ve Koper, J. (2023), Crisis as an Attribute of Modernity: Causes, Signs, Solutions, Praha: Leges.
  • Maghdid, R. S., Othman, B. A. ve Omer, A. K. (2022), From Crisis to Crisis Management; Causes and Impacts of Crises in the Public Sector, Polytechnic Journal of Humanities and Social Sciences, 3(1), s.65-74.
  • Mehr, M. K. ve Jahanian, R. (2016), Crisis Management and Its Process in Organization, Mediterranean Journal of Social Sciences, 7(5), s.143-148.
  • Milašinoviæ, S. ve Kešetoviæ, Ž. (2008), Crises and Crises Management- A Contribution to a Conceptual & Terminological Delimitation, Megatrend Review, 5(1), s.167-186.
  • Mitroff, I. (1993), From Crisis Prone to Crisis Prepared a Framework for Crisis Management, The Academy of Management Executive, 7(1), s.48-59.
  • Mitroff, I. (1994), Crisis Management and Environmentalism: A Natural Fit, California Management Review, 36(2), s.101-113.
  • Nohrstedt, D., Bynander, F., Parker, C. ve ‘t Hart P. (2018), Managing Crises Collaboratively: Prospects and Problems-A Systematic Literature Review, Perspectives on Public Management and Governance, 1(4), s.257-271.
  • Nteka, N. (2021), Crises Analysis And Management, Entrepreneurship, 9(1), s.64-77.
  • O’Leary, R., Bingham, L. B. ve Gerard, C. (2006), Special İssue on Collaborative Public Management, Public Administration Review, 66, s.1-170.
  • Övgün, B. ve Gül, H. (2019), Kriz Yönetiminde Reform, Dirençlilik Dergisi, 3(2), s.173-181.
  • Özarslan, C. ve Diker, E. (2020), Kamu Kurumlarının Kriz Yönetimi Becerileri: Samsun Büyükşehir Belediyesi Çalışanlarına Yönelik Bir Araştırma, Erciyes İletişim Dergisi, 7(1), s.653-678.
  • Özcan, Ş. (2021), Etkili Kriz Yönetimi, Ankara: İKSAD Yayınları.
  • Özer, M. A. (2023), Risk Yönetişimi: Riskin ve Krizin Yönetiminde Etkinlik Arayışları, Türk İdare Dergisi, (95), s.245- 276.
  • Pardo, T. A., Gil-Garcia, J. R. ve Luna-Reyes, L. F. (2008), Collaborative Governance and Cross-Boundary Information Sharing: Envisioning a Networked and IT-Enabled Public Administration, (Ed.:, R. O’Leary, D. M. V. Slyke ve S. Kim), The Future of Public Administration around the World: The Minnowbrook Perspective, s.129- 140. Washington, D. C.: Georgetown University Press.
  • Parlak, B. ve Eflanili, B. (2023), Kriz Yönetimi ve Yönetişim Çerçevesinde Yerel Yönetimlerin Kentsel Sorunları Çözme Rolleri: Kastamonu Örneği, Ekonomi İşletme Siyaset Ve Uluslararası İlişkiler Dergisi, 9(2-1), s.442-454.
  • Pearson, C. M. ve Mitroffi, I. I. (1993), From Crisis Prone to Crisis Prepared: A Framework for Crisis Management, Academy of Management Executive, 7(1), s.48-59.
  • Pearson, C. M. ve Clair, J. A. (1998), Reframing Crisis Management, Academy of Management Review, 23(1), s.59-76.
  • Persson, T., Parker, C. F. ve Widmalm, S. (2017), Social Trust, Impartial Administration and Public Confidence in EU Crisis Management Institutions, Public Administration, 95(1), s.97-114.
  • Peters, G. B., Pierre, J. ve Randma-Liiv, T. (2011), Global Financial Crisis, Public Administration and Governance: Do New Problems Require New Solutions?, Public Organization Review, 11(1), s.13-27
  • Petrova, E. (2023), From Traditional to Modern Forms of Crises-A Brief Analysis of Human Crises, Annals of Spiru Haret University Economic Series, 23(2), s.167-178.
  • Prysmakova-Rivera, S. ve Pysmenna, O. (2021), Collaborative Governance: Processes, Benefits and Outcomes, (Ed.:, T. A. Bryer), Handbook of Theories of Public Administration and Management, s.80-96, USA: Edward Elgar Publishing, Inc.
  • Rasli, A., Haider, M., Goh, C. F. ve Tan, O. K. (2017), Keeping the Lights on: A Conceptual Framework for Understanding Crisis Management Capability in the Public Sector, Global Business and Organizational Excellence, 36(6), s.54-61.
  • Reid, J. (2000), Crisis Management: Planning and Media Relations for the Design and Construction Industry, New York: Wiley.
  • Rosenthal, U. ve Kouzmin, A. (1997), Crises and Crisis Management; Toward Comprehensive Government Decision Making, Journal of Public Administration Research and Theory, 7(2), s.277-304.
  • Rosenthal, U., Charles, M. T. ve ‘t Hart, P. (1989), The World of Crises and Crisis Management, (Ed.:, U. Rosenthal, M. T. Charles, and P. ‘t Hart), Coping with Crises: The Management of Disasters, Riots, and Terrorism, s.3-33. Springfield, IL: Charles C. Thomas.
  • Rosenthal, U., ’t Hart, P. ve Kouzmin, A. (1991), The Bureau-Politics of Crisis Management, Public Administration, (69), s.211-233.
  • Saleh, C., Hendrik, E., Zauhar, S. ve Nuh, M. (2021), Collaborative Governance in Public Administration Perspective, Journal of Southwest Jiaotong University, 56(6), s.655-665.
  • Schomaker, R. M. ve Bauer, M. W. (2020), What Drives Successful Administrative Performance during Crises? Lessons from Refugee Migration and the Covid-19 Pandemic, Public Administration Review, 80(5), s.845-850.
  • Shaw, M. ve Fudge, S. (2018), Organizational Structure and Crisis Management, (Ed.:, A. Farazmand, F. Edwards, D. Goodrich, S. Koven ve M. H. Ruther), Global Encyclopedia of Public Administration, Public Policy, and Governance, s.1-7, New York: Springe.
  • Shergold, P. (2008), Governing Through Collaboration, (Ed.:, J. O’Flynn ve J. Wanna), Collaborative Governance A New Era of Public Policy in Australia?, s.13-22, Australia: The Australian National University Press.
  • Shrivastava, P. (1987), Strategic Management: Concepts and Practices, Cincinnati: South Western.
  • Silvia, C. (2011), Collaborative Governance Concepts for Successful Network Leadership, State and Local Revenues, 43(1), s.66-71.
  • Smart, C. ve Vertinsky, I. (1977), Designs for Crisis Decision Units, Administrative Science Quarterly, (22), s.640- 657.
  • Smith, D. (2005), Business (not) as Usual: Crisis Management, Service Recovery and the Vulnerability of Organizations, Journal of Services Marketing, 19(5), s.309-320.
  • Subh, J. ve Aljuhmani, H. (2023), The Role of Public Management in Dealing with Crises in the Public Sector in Israel, Global Scientific Journal, 11(8), s.1853-1871.
  • Sun, X. (2017), Research and Prospect of Collaborative Governance Theory, Public Policy and Administration Research, 7(7), s.50-53.
  • Tekin, Ö. F. (2014), Importance of Crisis Management For Public Administration: The Practice in Turkish Public Administration, The 2014 WEI (West East Institute) International Academic Conference Proceedings, Budapest, Hungary, 163-171.
  • Tokasis, V., Polychronioua, P. ve Boustras, G. (2019), Crisis Management in Public Administration: The Three Phases Model for Safety İncidents, Safety Science, (113), s.37-43.
  • Turgut, S. R. ve Çelikyay, H. H. (2021), Türk Kamu Yönetimi Sisteminde Kriz Yönetimi Kavramı Üzerine Bir Değerlendirme, International Conference On Globalization and International Relations, 4, s.40-51.
  • Turpin, N. (2016), Politics and Crisis Management, (Ed.:, A. Farazmand, F. Edwards, D. Goodrich, S. Koven ve M. H. Ruther), Global Encyclopedia of Public Administration, Public Policy, and Governance, s.4741-4746, New York: Springe,
  • Valackienė, A. ve Virbickaitė, R. (2011), Conceptualization of Crisis Situation in a Company, Journal of Business Economics and Management, 12(2), s.317-331.
  • Victor B., Cooper, J., Klingele, M., Powell, J. P. ve Robbins, M. G. (2005), Crisis-A Leadership Opportunity, Harward University, J.F.Kennedy School of Government.
  • Walby, S. (2022), Crisis and Society: Developing the Theory of Crisis in the Context of COVID-19, Global Discourse, 20(20) s.1-19.
  • Wang, Q. (2023), Comparative Insights into Collaborative and StateCentric Governance: Evaluating Capacity and Legitimacy in Complex Environments, Proceedings of the 2023 5th International Conference on Economic Management and Cultural Industry (ICEMCI 2023), s.72-76.
  • Wanna, J. (2008), Collaborative Government: Meanings, Dimensions, Drivers and Outcomes, (Ed.:, J. O’Flynn, J. ve J. Wanna), Collaborative Governance a New Era of Public Policy in Australia?, s.3-12, Australia: The Australian National University Press.
  • Waryjas, M. (1999), Effective Crisis Management: Grace Under Pressure, KMZ Rosenman Katten Muchin Zavis Rosenman.
  • Welch, J. P. (2023), The Challenges of Public Service Organizations in Emergency, Crisis, and Disaster Management, IntechOpen. doi: 10.5772/intechopen.108408
  • Yordanova, D. (2020), Study of the Factors, Symptoms and Causes of Crisis in Certain Business Organizations in Veliko Tarnovo, Trakia Journal of Sciences, (3), s.238-243.
  • https://sozluk.gov.tr/
Toplam 109 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Kamu Yönetimi
Bölüm Araştırma Makaleleri
Yazarlar

Ömer Çamur 0000-0001-6447-1475

Yayımlanma Tarihi 25 Mart 2025
Gönderilme Tarihi 15 Kasım 2024
Kabul Tarihi 5 Ocak 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 25 Sayı: 1

Kaynak Göster

APA Çamur, Ö. (2025). Kamuda Kriz Yönetimi ve İşbirlikçi Yönetişim Anlayışı: Bir Model Önerisi. Abant Sosyal Bilimler Dergisi, 25(1), 150-172. https://doi.org/10.11616/asbi.1585774
AMA Çamur Ö. Kamuda Kriz Yönetimi ve İşbirlikçi Yönetişim Anlayışı: Bir Model Önerisi. ASBİ. Mart 2025;25(1):150-172. doi:10.11616/asbi.1585774
Chicago Çamur, Ömer. “Kamuda Kriz Yönetimi Ve İşbirlikçi Yönetişim Anlayışı: Bir Model Önerisi”. Abant Sosyal Bilimler Dergisi 25, sy. 1 (Mart 2025): 150-72. https://doi.org/10.11616/asbi.1585774.
EndNote Çamur Ö (01 Mart 2025) Kamuda Kriz Yönetimi ve İşbirlikçi Yönetişim Anlayışı: Bir Model Önerisi. Abant Sosyal Bilimler Dergisi 25 1 150–172.
IEEE Ö. Çamur, “Kamuda Kriz Yönetimi ve İşbirlikçi Yönetişim Anlayışı: Bir Model Önerisi”, ASBİ, c. 25, sy. 1, ss. 150–172, 2025, doi: 10.11616/asbi.1585774.
ISNAD Çamur, Ömer. “Kamuda Kriz Yönetimi Ve İşbirlikçi Yönetişim Anlayışı: Bir Model Önerisi”. Abant Sosyal Bilimler Dergisi 25/1 (Mart 2025), 150-172. https://doi.org/10.11616/asbi.1585774.
JAMA Çamur Ö. Kamuda Kriz Yönetimi ve İşbirlikçi Yönetişim Anlayışı: Bir Model Önerisi. ASBİ. 2025;25:150–172.
MLA Çamur, Ömer. “Kamuda Kriz Yönetimi Ve İşbirlikçi Yönetişim Anlayışı: Bir Model Önerisi”. Abant Sosyal Bilimler Dergisi, c. 25, sy. 1, 2025, ss. 150-72, doi:10.11616/asbi.1585774.
Vancouver Çamur Ö. Kamuda Kriz Yönetimi ve İşbirlikçi Yönetişim Anlayışı: Bir Model Önerisi. ASBİ. 2025;25(1):150-72.
 Kapak Resmi İndir