PSİKOLOJİK DAYANIKLILIĞIN İŞTEN AYRILMA NİYETİ ÜZERİNE ETKİSİ: ÖRGÜTSEL VATANDAŞLIK DAVRANIŞININ ARACILIK ROLÜ

Öz

The success and efficiency of the organizations mostly depend on the qualifications of human resources they hold rather than the tangible assets. Organizational citizenship behavior, which is one of the positive organizational behaviors, and psychological endurance, which is an aspect of psychological capital, are the behavior patterns expected by the organizations from their employees. The aim of this study is to reveal the intermediary role of organizational citizenship behavior in the effect of psychological endurance on the intent of quitting one’s job. The sample group of the study consists of 221 employees working in the banking sector in İstanbul province. The data gathered within the study has been obtained through online Google forms and interviews. The data collection tools employed in this study are; “Organizational Citizenship Behavior Scale”, “Psychological Endurance Scale for Adults” and “The Scale for the Intent of Quitting One’s Job”. The data obtained within the study have been analyzed using conceptual mediation modeling and structural equation modeling with path coefficients. An absolute mediating role of organizational citizenship behavior in the relationship between psychological endurance and the intent of quitting job has been concluded as a result of the study.

Anahtar Kelimeler

• Psikolojik Dayanıklılık,İşten Ayrılma Niyeti

THE EFFECT of PSYCHOLOGICAL ENDURANCE on the INTENT of QUITTING ONE’S JOB: THE MEDIATING ROLE of ORGANIZATIONAL CITIZENSHIP BEHAVIOR ÖZET

Abstract

The success and efficiency of the organizations mostly depend on the qualifications of human resources they hold rather than the tangible assets. Organizational citizenship behavior, which is one of the positive organizational behaviors, and psychological endurance, which is an aspect of psychological capital, are the behavior patterns expected by the organizations from their employees. The aim of this study is to reveal the intermediary role of organizational citizenship behavior in the effect of psychological endurance on the intent of quitting one’s job. The sample group of the study consists of 221 employees working in the banking sector in İstanbul province. The data gathered within the study has been obtained through online Google forms and interviews. The data collection tools employed in this study are; “Organizational Citizenship Behavior Scale”, “Psychological Endurance Scale for Adults” and “The Scale for the Intent of Quitting One’s Job”. The data obtained within the study have been analyzed using conceptual mediation modeling and structural equation modeling with path coefficients. An absolute mediating role of organizational citizenship behavior in the relationship between psychological endurance and the intent of quitting job has been concluded as a result of the study.

Keywords

• Psychological Endurance,Intention to Quit

Kaynakça

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