Araştırma Makalesi
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THE RELATIONSHIP BETWEEN ORGANIZATIONAL JUSTICE, SUPERVISOR SUPPORT, ORGANIZATIONAL TRUST, AND ORGANIZATIONAL COMMITMENT: A RESEARCH IN AVIATION SECTOR

Yıl 2019, Cilt: 6 Sayı: 2, 349 - 356, 28.02.2019

Öz

In this study, it was aimed to determine the relationship between employees' perceptions of organizational justice, supervisor support, organizational trust, and organizational commitment. In order to test the model, a questionnaire was used besides the demographic variables. These questionnaires were distributed to aviation sector employees in Turkey and 447 questionnaires were used for analysis. The data obtained in the study were evaluated with the SPSS 18.0 statistical program by using various statistical methods and test techniques (frequency distribution, t-test, ANOVA, regression, correlation) for the purpose of research. The level of significance was accepted as 0.05. It was found a strong positive relationship between organizational justice, supervisor support, organizational trust, and organizational commitment. It has also been found that employee perceptions differ according to some demographic variables.

Kaynakça

  • Alexander, S., & Ruderman. M. (1987). The role of procedural and distributive justice in organizational behavior. Social Justice Research, 1, 177–198.
  • Bakan, İ. (2011). Örgütsel stratejilerin temeli örgütsel bağlılık kavram, kuram, sebep ve sonuçlar, Ankara: Gazi Kitabevi.
  • Bansal, H. S., P. G. Irving, ve S. F. Taylor. (2004). A three-component model of customer commitment to service providers. Journal of the Academy of Marketing Science, 32 (3): 234–50.
  • Cropanzano, R., & Folger, R. (1991). Procedural justice and worker motivation. in R. M. Steers, L. W. Porter (Eds.), Motivation and Work Behavior (5th ed.) (pp. 131 – 143). New York: McGraw-Hill.
  • Dailey, R. C., & Kirk, D. J. (1992). Distributive and procedurel justice as antecedents of job dissatisfaction and ıntent to turnover. Human Relations, 45 (3).
  • Demirel, Y. (2008). Örgütsel güvenin örgütsel bağlılık üzerine etkisi: tekstil sektörü çalışanlarına yönelik bir araştırma. Yönetim ve Ekonomi, Celal Bayar Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 15(2), 180-194.
  • Fields, D. L. (2002). Taking the measure of the work, Sage Publication, London.
  • Gagnon, M. A., & Michael, J. H. (2004). Outcomes of perceived supervisor support for wood production employees. Forest Products Journal, 54, 172-177.
  • Giray, M. D. (2013). İş yeri desteği: örgüt, yönetici ve çalışma arkadaşları desteğine genel bir bakış. İş, Güç Endüstri İlişkileri ve İnsan Kaynakları Dergisi, 15 (3).
  • İnce M., & Gül H. (2005). Yönetimde yeni bir paradigma: örgütsel bağlılık. Konya: Çizgi Kitabevi.
  • İşbaşı, J. (2000). Çalışanların yöneticilere duydukları güvenin ve örgütsel adalete ilişkin algılamalarının örgütsel vatandaşlık davranışının oluşumundaki rolü: bir turizm örgütünde uygulama. Yayımlanmamış Yüksek Lisans Tezi. Antalya: AÜ. Sosyal Bilimler Enstitüsü.
  • Mowday, R.T., Steers, R. M., & Porter, L. W. (1979). The Measurement of Organizational Commitment, Journal of Vocational Behavior, No 14.
  • Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior, Academy of Management Journal, 36 (3), 527-556.
  • Nyhan, R., & Marlowe, H. A. (1997). Development and Psychometric proparties of the organizational trust ınventory, Evaluation Review, Volume 21, No 5.
  • Oldham, G. R., & Cummings, A. (1996). Employee creativity: personel and contextual factors at work. Academy of Management Journal, 39 (3), 607-634.
  • Organ, D. W. (1988). A restatement of the satisfaction-performance hypothesis. Journal of Management, 14.
  • Özler, D. E. (2010). Örgütsel davranışta güncel konular. Bursa: Ekin Basım Yayın Dağıtım.
  • Ruyter, B. J., & Wetzels, M. (1999). Linking perceived service quality and service loyalty: a multi-dimensional perspective. European Journal of Marketing, 33(11/12): 1082-1106.
  • Sweeney, P. D., & Mcfarlin, D. B. (1993). Workers evaluations of the ends and the means: an examination of four models distributive and procedurel justice, Organizational Behaviour and Human Decision Processes, Volume 55, No 1.

THE RELATIONSHIP BETWEEN ORGANIZATIONAL JUSTICE, SUPERVISOR SUPPORT, ORGANIZATIONAL TRUST, AND ORGANIZATIONAL COMMITMENT: A RESEARCH IN AVIATION SECTOR

Yıl 2019, Cilt: 6 Sayı: 2, 349 - 356, 28.02.2019

Öz

In this study, it was aimed to determine the
relationship between employees' perceptions of organizational justice,
supervisor support, organizational trust, and organizational commitment. In
order to test the model, a questionnaire was used besides the demographic
variables. These questionnaires were distributed to aviation sector employees
in Turkey and 447 questionnaires were used for analysis. The data obtained in
the study were evaluated with the SPSS 18.0 statistical program by using
various statistical methods and test techniques (frequency distribution,
t-test, ANOVA, regression, correlation) for the purpose of research. The level
of significance was accepted as 0.05. It was found a strong positive
relationship between organizational justice, supervisor support, organizational
trust, and organizational commitment. It has also been found that employee
perceptions differ according to some demographic variables.

Kaynakça

  • Alexander, S., & Ruderman. M. (1987). The role of procedural and distributive justice in organizational behavior. Social Justice Research, 1, 177–198.
  • Bakan, İ. (2011). Örgütsel stratejilerin temeli örgütsel bağlılık kavram, kuram, sebep ve sonuçlar, Ankara: Gazi Kitabevi.
  • Bansal, H. S., P. G. Irving, ve S. F. Taylor. (2004). A three-component model of customer commitment to service providers. Journal of the Academy of Marketing Science, 32 (3): 234–50.
  • Cropanzano, R., & Folger, R. (1991). Procedural justice and worker motivation. in R. M. Steers, L. W. Porter (Eds.), Motivation and Work Behavior (5th ed.) (pp. 131 – 143). New York: McGraw-Hill.
  • Dailey, R. C., & Kirk, D. J. (1992). Distributive and procedurel justice as antecedents of job dissatisfaction and ıntent to turnover. Human Relations, 45 (3).
  • Demirel, Y. (2008). Örgütsel güvenin örgütsel bağlılık üzerine etkisi: tekstil sektörü çalışanlarına yönelik bir araştırma. Yönetim ve Ekonomi, Celal Bayar Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 15(2), 180-194.
  • Fields, D. L. (2002). Taking the measure of the work, Sage Publication, London.
  • Gagnon, M. A., & Michael, J. H. (2004). Outcomes of perceived supervisor support for wood production employees. Forest Products Journal, 54, 172-177.
  • Giray, M. D. (2013). İş yeri desteği: örgüt, yönetici ve çalışma arkadaşları desteğine genel bir bakış. İş, Güç Endüstri İlişkileri ve İnsan Kaynakları Dergisi, 15 (3).
  • İnce M., & Gül H. (2005). Yönetimde yeni bir paradigma: örgütsel bağlılık. Konya: Çizgi Kitabevi.
  • İşbaşı, J. (2000). Çalışanların yöneticilere duydukları güvenin ve örgütsel adalete ilişkin algılamalarının örgütsel vatandaşlık davranışının oluşumundaki rolü: bir turizm örgütünde uygulama. Yayımlanmamış Yüksek Lisans Tezi. Antalya: AÜ. Sosyal Bilimler Enstitüsü.
  • Mowday, R.T., Steers, R. M., & Porter, L. W. (1979). The Measurement of Organizational Commitment, Journal of Vocational Behavior, No 14.
  • Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior, Academy of Management Journal, 36 (3), 527-556.
  • Nyhan, R., & Marlowe, H. A. (1997). Development and Psychometric proparties of the organizational trust ınventory, Evaluation Review, Volume 21, No 5.
  • Oldham, G. R., & Cummings, A. (1996). Employee creativity: personel and contextual factors at work. Academy of Management Journal, 39 (3), 607-634.
  • Organ, D. W. (1988). A restatement of the satisfaction-performance hypothesis. Journal of Management, 14.
  • Özler, D. E. (2010). Örgütsel davranışta güncel konular. Bursa: Ekin Basım Yayın Dağıtım.
  • Ruyter, B. J., & Wetzels, M. (1999). Linking perceived service quality and service loyalty: a multi-dimensional perspective. European Journal of Marketing, 33(11/12): 1082-1106.
  • Sweeney, P. D., & Mcfarlin, D. B. (1993). Workers evaluations of the ends and the means: an examination of four models distributive and procedurel justice, Organizational Behaviour and Human Decision Processes, Volume 55, No 1.
Toplam 19 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Cenk Aksoy 0000-0003-0763-2847

Yayımlanma Tarihi 28 Şubat 2019
Yayımlandığı Sayı Yıl 2019 Cilt: 6 Sayı: 2

Kaynak Göster

APA Aksoy, C. (2019). THE RELATIONSHIP BETWEEN ORGANIZATIONAL JUSTICE, SUPERVISOR SUPPORT, ORGANIZATIONAL TRUST, AND ORGANIZATIONAL COMMITMENT: A RESEARCH IN AVIATION SECTOR. Avrasya Sosyal Ve Ekonomi Araştırmaları Dergisi, 6(2), 349-356.