PSİKOLOJİK DAYANIKLILIĞIN İŞTEN AYRILMA NİYETİ ÜZERİNE ETKİSİ: ÖRGÜTSEL VATANDAŞLIK DAVRANIŞININ ARACILIK ROLÜ

Yıl 2019, Cilt: 6 Sayı: 3, 612 - 629, 25.03.2019

Senem Altan

Öz

The
success and efficiency of the organizations mostly depend on the qualifications
of human resources they hold rather than the tangible assets. Organizational
citizenship behavior, which is one of the positive organizational behaviors,
and psychological endurance, which is an aspect of psychological capital, are
the behavior patterns expected by the organizations from their employees. The
aim of this study is to reveal the intermediary role of organizational
citizenship behavior in the effect of psychological endurance on the intent of
quitting one’s job. The sample group of the study consists of 221 employees
working in the banking sector in İstanbul province. The data gathered within
the study has been obtained through online Google forms and interviews. The
data collection tools employed in this study are; “Organizational Citizenship
Behavior Scale”, “Psychological Endurance Scale for Adults” and “The Scale for
the Intent of Quitting One’s Job”. The data obtained within the study have been
analyzed using conceptual mediation modeling and structural equation modeling
with path coefficients. An absolute mediating role of organizational
citizenship behavior in the relationship between psychological endurance and
the intent of quitting job has been concluded as a result of the study.

Anahtar Kelimeler

Psikolojik Dayanıklılık, İşten Ayrılma Niyeti

THE EFFECT of PSYCHOLOGICAL ENDURANCE on the INTENT of QUITTING ONE’S JOB: THE MEDIATING ROLE of ORGANIZATIONAL CITIZENSHIP BEHAVIOR ÖZET

Öz

The
success and efficiency of the organizations mostly depend on the qualifications
of human resources they hold rather than the tangible assets. Organizational
citizenship behavior, which is one of the positive organizational behaviors,
and psychological endurance, which is an aspect of psychological capital, are
the behavior patterns expected by the organizations from their employees. The
aim of this study is to reveal the intermediary role of organizational
citizenship behavior in the effect of psychological endurance on the intent of
quitting one’s job. The sample group of the study consists of 221 employees
working in the banking sector in İstanbul province. The data gathered within
the study has been obtained through online Google forms and interviews. The
data collection tools employed in this study are; “Organizational Citizenship
Behavior Scale”, “Psychological Endurance Scale for Adults” and “The Scale for
the Intent of Quitting One’s Job”. The data obtained within the study have been
analyzed using conceptual mediation modeling and structural equation modeling
with path coefficients. An absolute mediating role of organizational
citizenship behavior in the relationship between psychological endurance and
the intent of quitting job has been concluded as a result of the study.

Anahtar Kelimeler

Psychological Endurance, Intention to Quit

Kaynakça

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