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COMPARISON OF GLOBAL AND LOCAL CONSUMERS’ ATTITUDE TOWARD CAR AND RIDE SHARING SERVICES

Yıl 2017, Cilt: 4 Sayı: 12, 604 - 616, 01.12.2017

Öz

Advancements in digital and mobile technologies lead to emergence of new business models such as sharing economy services. In sharing economy, individuals borrow or rent assets owned by someone else, and in turn make money from underused assets. The main aim of this study is to compare worldwide and Turkish consumers’ familiarity, knowledge and experience about car sharing services as well as compare their attitude toward sharing economy services. This study also tries to find out whether there are differences between two samples’ motives toward using car sharing services. Two online survey was conducted in May, 2017. The first survey was conducted among Turkish LinkedIn and Facebook users, and the second survey was conducted with worldwide users through Amazon Mechanical MTurk platform, which is mainly representative of the U.S. population. Although there is no significant difference between Turkish and worldwide users with regard to familiarity, worldwide participants are more experienced and have used car and ride sharing services much more than Turkish participants. Both samples have slightly positive attitude toward sharing economy services. However, Turkish participants value sustainability, economic benefits, social experience they can achieve through car and ride sharing services more than worldwide participants. Although Turkish respondents have favorable attitude towards sharing economy services as worldwide respondents; compare to worldwide respondents, Turkish respondents have significantly low usage rates. The most important factor behind low usage rates of Turkish respondents have lack of trust in others and privacy concerns

Kaynakça

  • Akbar, P., Mai, R., & Hoffmann, S. (2016). When do materialistic consumers join commercial sharing systems. Journal of Business Research, 69(10), 4215-4224.
  • Bardhi, F., & Eckhardt, G. M. (2012). Access-based consumption: The case of car sharing. Journal of Consumer Research, 39(4), 881-898.
  • BBC, 2017. Retrieved from http://www.bbc.com/news/business-38597504.
  • Belk, R. (2014). You are what you can access: Sharing and collaborative consumption online. Journal of Business Research, 67(8), 1595-1600.
  • Belk, R. W. (1983). Worldly possessions: Issues and criticisms. NA-Advances in Consumer Research Volume 10.
  • Belk, R. W. (1984). Three scales to measure constructs related to materialism: Reliability, validity, and relationships to measures of happiness. NA-Advances in Consumer Research Volume 11.
  • Belk, R. W. (1985). Materialism: Trait aspects of living in the material world. Journal of Consumer research, 12(3), 265-280.
  • Belk, R. W. (1988). Possessions and the extended self. Journal of consumer research, 15(2), 139-168.
  • Bellotti, V., Ambard, A., Turner, D., Gossmann, C., Demkova, K., & Carroll, J. M. (2015, April). A muddle of models of motivation for using peer-to-peer economy systems.
  • In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (pp. 1085-1094).
  • Botsman, R., & Rogers, R. (2010). What’s mine is yours. The rise of collaborative consumption. Ert, E., Fleischer, A., & Magen, N. (2016). Trust and reputation in the sharing economy: The role of personal photos in Airbnb. Tourism Management, 55, 62-73.
  • Fortune, (2017). Retrieved from http://fortune.com/2017/03/24/airbnb-brian-chesky-worldsgreatest-leaders/. Fraiberger, S. P., & Sundararajan, A., 2017. Peer-to-peer rental markets in the sharing economy, NYU Stern School of Business Research Paper (First version March 2015; current version September 2017).
  • Gansky, L. (2010). The mesh: Why the future of business is sharing. Penguin. Hamari, J., Sjöklint, M., & Ukkonen, A. (2015). The sharing economy: Why people participate in collaborative consumption. Journal of the Association for Information Science and Technology.
  • Hawlitschek, F., Teubner, T., & Gimpel, H. (2016, January). Understanding the Sharing Economy--Drivers and Impediments for Participation in Peer-to-Peer Rental. In System Sciences (HICSS), 2016 49th Hawaii International Conference on (pp. 4782-4791). IEEE.
  • Hawlitschek, F., Teubner, T., & Gimpel, H. (2016, September). Motives in the Sharing Economy--Drivers and Impediments Peer-to-Peer Sharing. Institute of Information System and Marketing.
  • Hawlitschek, F., Teubner, T., Adam, M. T. P., Borchers, N. S., Moehlmann, M., & Weinhardt, C., 2016. Trust in the Sharing Economy: An Experimental Framework, Conference: International Conference on Information Systems (ICIS), Volume: 37, 2.
  • Hiltin, P. (2016). The size of the Mechanical Turk marketplace. Retrieved from http://www.pewinternet.org/2016/07/11/the-size-of-the-mechanical-turk-marketplace/ Hwang, J., Lawson, S. J., Gleim, M. R., Perren, R., (2016). Freedom from ownership: An exploration of access-based consumption. Journal of Business Research, 69(8), 2615-2623.
  • Ipeirotis, P. (2010). Demographics of Mechanical Turk. CeDER-10–01 working paper, New York University. Retrieved from https://pdfs.semanticscholar.org/acdd/ ce5288bb36bf7b636f7 09c00e00e22a02d07.pdf
  • Kavadias S., Ladas K., & Loch C. (2016). The Transformative Business model. Harvard Business Review. Retrieved from http://www.apdata.com/upload/file/ Edition _October_2016.pdf.
  • Koopman, R., Wang, Z., & Wei, S. J. (2014). Tracing value-added and double counting in gross exports. The American Economic Review, 104(2), 459-494.
  • Lamberton, C. P., & Rose, R. L. (2012). When is ours better than mine? A framework for understanding and altering participation in commercial sharing systems. Journal of Marketing, 76(4), 109-125.
  • Lusch, R. F., & Nambisan, S. (2015). Service Innovation: A Service-Dominant Logic Perspective. Mis Quarterly, 39(1), 155-175.
  • Möhlmann, M. (2015). Collaborative consumption: determinants of satisfaction and the likelihood of using a sharing economy option again. Journal of Consumer Behaviour, 14(3), 193-207.
  • PwC, BBVA Resarch (2015). Technology and Trust: How the Sharing Economy is Changing Consumer Behavior. Retrieved from https://www.bbvaresearch.com/wpcontent/uploads/2015/11/151119_US_SharingEconomy.pdf. Reuters, 2016. Retrieved from https://www.reuters.com/article/us-uber-valuationbreakingviews/ubers-70-bln-value-accrues-mainly-to-customers-idUSKBN14B23A
  • Shih, Y. Y., & Fang, K. (2004). The use of a decomposed theory of planned behavior to study Internet banking in Taiwan. Internet Research, 14(3), 213-223. Uber Estimate, 2017. Retrieved from https://uberestimator.com/.

COMPARISON OF GLOBAL AND LOCAL CONSUMERS’ ATTITUDE TOWARD CAR AND RIDE SHARING SERVICES

Yıl 2017, Cilt: 4 Sayı: 12, 604 - 616, 01.12.2017

Öz

Kaynakça

  • Akbar, P., Mai, R., & Hoffmann, S. (2016). When do materialistic consumers join commercial sharing systems. Journal of Business Research, 69(10), 4215-4224.
  • Bardhi, F., & Eckhardt, G. M. (2012). Access-based consumption: The case of car sharing. Journal of Consumer Research, 39(4), 881-898.
  • BBC, 2017. Retrieved from http://www.bbc.com/news/business-38597504.
  • Belk, R. (2014). You are what you can access: Sharing and collaborative consumption online. Journal of Business Research, 67(8), 1595-1600.
  • Belk, R. W. (1983). Worldly possessions: Issues and criticisms. NA-Advances in Consumer Research Volume 10.
  • Belk, R. W. (1984). Three scales to measure constructs related to materialism: Reliability, validity, and relationships to measures of happiness. NA-Advances in Consumer Research Volume 11.
  • Belk, R. W. (1985). Materialism: Trait aspects of living in the material world. Journal of Consumer research, 12(3), 265-280.
  • Belk, R. W. (1988). Possessions and the extended self. Journal of consumer research, 15(2), 139-168.
  • Bellotti, V., Ambard, A., Turner, D., Gossmann, C., Demkova, K., & Carroll, J. M. (2015, April). A muddle of models of motivation for using peer-to-peer economy systems.
  • In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (pp. 1085-1094).
  • Botsman, R., & Rogers, R. (2010). What’s mine is yours. The rise of collaborative consumption. Ert, E., Fleischer, A., & Magen, N. (2016). Trust and reputation in the sharing economy: The role of personal photos in Airbnb. Tourism Management, 55, 62-73.
  • Fortune, (2017). Retrieved from http://fortune.com/2017/03/24/airbnb-brian-chesky-worldsgreatest-leaders/. Fraiberger, S. P., & Sundararajan, A., 2017. Peer-to-peer rental markets in the sharing economy, NYU Stern School of Business Research Paper (First version March 2015; current version September 2017).
  • Gansky, L. (2010). The mesh: Why the future of business is sharing. Penguin. Hamari, J., Sjöklint, M., & Ukkonen, A. (2015). The sharing economy: Why people participate in collaborative consumption. Journal of the Association for Information Science and Technology.
  • Hawlitschek, F., Teubner, T., & Gimpel, H. (2016, January). Understanding the Sharing Economy--Drivers and Impediments for Participation in Peer-to-Peer Rental. In System Sciences (HICSS), 2016 49th Hawaii International Conference on (pp. 4782-4791). IEEE.
  • Hawlitschek, F., Teubner, T., & Gimpel, H. (2016, September). Motives in the Sharing Economy--Drivers and Impediments Peer-to-Peer Sharing. Institute of Information System and Marketing.
  • Hawlitschek, F., Teubner, T., Adam, M. T. P., Borchers, N. S., Moehlmann, M., & Weinhardt, C., 2016. Trust in the Sharing Economy: An Experimental Framework, Conference: International Conference on Information Systems (ICIS), Volume: 37, 2.
  • Hiltin, P. (2016). The size of the Mechanical Turk marketplace. Retrieved from http://www.pewinternet.org/2016/07/11/the-size-of-the-mechanical-turk-marketplace/ Hwang, J., Lawson, S. J., Gleim, M. R., Perren, R., (2016). Freedom from ownership: An exploration of access-based consumption. Journal of Business Research, 69(8), 2615-2623.
  • Ipeirotis, P. (2010). Demographics of Mechanical Turk. CeDER-10–01 working paper, New York University. Retrieved from https://pdfs.semanticscholar.org/acdd/ ce5288bb36bf7b636f7 09c00e00e22a02d07.pdf
  • Kavadias S., Ladas K., & Loch C. (2016). The Transformative Business model. Harvard Business Review. Retrieved from http://www.apdata.com/upload/file/ Edition _October_2016.pdf.
  • Koopman, R., Wang, Z., & Wei, S. J. (2014). Tracing value-added and double counting in gross exports. The American Economic Review, 104(2), 459-494.
  • Lamberton, C. P., & Rose, R. L. (2012). When is ours better than mine? A framework for understanding and altering participation in commercial sharing systems. Journal of Marketing, 76(4), 109-125.
  • Lusch, R. F., & Nambisan, S. (2015). Service Innovation: A Service-Dominant Logic Perspective. Mis Quarterly, 39(1), 155-175.
  • Möhlmann, M. (2015). Collaborative consumption: determinants of satisfaction and the likelihood of using a sharing economy option again. Journal of Consumer Behaviour, 14(3), 193-207.
  • PwC, BBVA Resarch (2015). Technology and Trust: How the Sharing Economy is Changing Consumer Behavior. Retrieved from https://www.bbvaresearch.com/wpcontent/uploads/2015/11/151119_US_SharingEconomy.pdf. Reuters, 2016. Retrieved from https://www.reuters.com/article/us-uber-valuationbreakingviews/ubers-70-bln-value-accrues-mainly-to-customers-idUSKBN14B23A
  • Shih, Y. Y., & Fang, K. (2004). The use of a decomposed theory of planned behavior to study Internet banking in Taiwan. Internet Research, 14(3), 213-223. Uber Estimate, 2017. Retrieved from https://uberestimator.com/.
Toplam 25 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Research Article
Yazarlar

Süphan Nasır Bu kişi benim

Aycan Bul Bu kişi benim

Yayımlanma Tarihi 1 Aralık 2017
Yayımlandığı Sayı Yıl 2017 Cilt: 4 Sayı: 12

Kaynak Göster

APA Nasır, S., & Bul, A. (2017). COMPARISON OF GLOBAL AND LOCAL CONSUMERS’ ATTITUDE TOWARD CAR AND RIDE SHARING SERVICES. Avrasya Sosyal Ve Ekonomi Araştırmaları Dergisi, 4(12), 604-616.