Araştırma Makalesi
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MARKA MI LOGOYU, LOGO MU MARKAYI OLUŞTURUR? HAVACILIK SEKTÖRÜNE YÖNELİK STRATEJİK BİR ANALİZ: TÜRK HAVA YOLLARI ÖRNEĞİ

Yıl 2025, Cilt: 8 Sayı: 15, 150 - 170, 31.12.2025

Öz

Bu çalışmada havacılık sektöründe marka kimliği ve logo tasarımının kritik rolü Türk Hava Yolları örneği üzerinden incelenmektedir. Rekabetin yoğun olduğu küresel havacılık pazarında güçlü bir marka kimliği oluşturmak ve bu kimliği logolar ve görsel öğelerle temsil etmek, uzun vadeli müşteri sadakati yaratmak ve sürdürülebilir rekabet avantajı elde etmek açısından büyük önem taşımaktadır. Bu araştırmada nitel araştırma tekniklerinden biri olan betimsel analiz yöntemi kullanılmış ve küresel marka olma sürecindeki Türk Hava Yolları’nın kurumsal logo tasarımları incelenmiştir. Bulgular havacılık sektöründe uzun vadeli marka imajı oluşturmada logo ve marka tasarımının stratejik önemini vurgulamaktadır. Türk Hava Yolları’nın simgesi haline gelen yaban kazı figürü, özgürlük, dinamizm ve güven gibi değerleri temsil etmekte ve şirketin küresel hizmet vizyonuyla örtüşmektedir. Ayrıca Türk Hava Yolları’nın minimalist ve kültürel açıdan uyumlu tasarım öğeleri hem uluslararası tanınırlığı hem de tüketici sadakatini güçlendirmektedir. Çalışmanın kurumsal logo ve marka yönetimi literatürüne katkı sağlaması beklenmektedir.

Kaynakça

  • Aaker, D. A. (1991). Managing brand equity: Capitalizing on the value of a brand name. Free Press.
  • Aaker, D. A. (1996). Building strong brands. Free Press.
  • Aaker, J. L. (1997). Dimensions of brand personality. Journal of Marketing Research, 34(3), 347–356. https://doi.org/10.1177/002224379703400304
  • American Airlines. (2024, October 20). Logos. https://news.aa.com/multimedia/logos/default.aspx
  • American Marketing Association. (1960). Marketing definitions: A glossary of marketing terms. American Marketing Association.
  • Austrian Airlines. (2024, October 21). Homepage. https://www.austrian.com/tr/en/homepage
  • Belch, G. E., & Belch, M. A. (2017). Advertising and promotion: An integrated marketing communications perspective (11th ed.). McGraw-Hill Education.
  • Belk, R. W. (1988). Possessions and the extended self. Journal of Consumer Research, 15(2), 139–168. https://doi.org/10.1086/209154
  • Bilsel, H., & Altınay Özdoğan, M. (2019). Müşteri memnuniyeti ve deneyiminin marka sadakatiyle ilişkisi üzerine bir inceleme: Türk Hava Yolları örneği. İstanbul Aydın Üniversitesi Dergisi, 11(2), 245–268.
  • Bottomley, P. A., & Doyle, J. R. (2006). The interactive effects of colors and products on perceptions of brand logo appropriateness. Marketing Theory, 6(1), 63–83. https://doi.org/10.1177/1470593106061263
  • Chaudhuri, A., & Holbrook, M. B. (2001). The chain of effects from brand trust and brand affect to brand performance: The role of brand loyalty. Journal of Marketing, 65(2), 81–93. https://doi.org/10.1509/jmkg.65.2.81.18255
  • Çağırıcı, B. (2013). Corporate identity and conveying through signs: “From local to global” analysis of Turkish Airlines commercials discourse. Yüksek lisans tezi, İstanbul Kültür Üniversitesi.
  • Çelik, G. (2023). Yeni Türkiye Cumhuriyeti’nin bulutlar üzerindeki kimlik inşası: Türk Hava Yolları’nın kırmızı beyaz hikayesi ve uçak giydirme tasarımları (1933–2023). Yeni Yüzyıl’da İletişim Çalışmaları Dergisi, 2(8), 166–183.
  • Du, S., Bhattacharya, C. B., & Sen, S. (2010). Maximizing business returns to corporate social responsibility (CSR): The role of CSR communication. International Journal of Management Reviews, 12(1), 8–19. https://doi.org/10.1111/j.1468-2370.2009.00276.x
  • Giovanis, A., Rizomyliotis, I., & Kavoura, A. (2021). On the relationships between digital brand evidence, relationship quality and behavioural intentions among online tourism agencies’ customers. European Journal of Tourism Research, 30, 3005. https://doi.org/10.54055/ejtr.v30i.2592
  • Grohmann, B. (2009). Gender dimensions of brand personality. Journal of Marketing Research, 46(1), 105–119. https://doi.org/10.1509/jmkr.46.1.105
  • Gulf Air. (2024, October 19). Media center. https://www.gulfair.com/en/about-gulf-air/media-center
  • Hapsari, R., Clemes, M. D., & Dean, D. (2017). The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty. International Journal of Quality and Service Sciences, 9(1), 21–40. https://doi.org/10.1108/IJQSS-07-2016-0048
  • Henderson, P. W., & Cote, J. A. (1998). Guidelines for selecting or modifying logos. Journal of Marketing, 62(2), 14–30. https://doi.org/10.2307/1252158
  • Henderson, P. W., Giese, J. L., & Cote, J. A. (2003). Impression management using typeface design. Journal of Marketing, 68(4), 60–72. https://doi.org/10.1509/jmkg.68.4.60.42736
  • Jiang, Y., Gorn, G. J., Galli, M., & Chattopadhyay, A. (2016). Does Your Company Have the Right Logo? How and Why Circular- and Angular-Logo Shapes Influence Brand Attribute Judgments, Journal of Consumer Research, 42(5), 709–726.
  • Kapferer, J. N. (2008). The new strategic brand management (4th ed.). Kogan Page.
  • Kazançoğlu, İ. (2011). Havayolu firmalarında müşteri sadakatinin yaratılmasında kurum imajının ve algılanan hizmet kalitesinin etkisi. Akdeniz İ.İ.B.F. Dergisi, (21), 130–158.
  • Keller, K. L. (2003). Strategic brand management: Building, measuring, and managing brand equity (2nd ed.). Pearson Education.
  • Keller, K. L. (2008). Strategic brand management (3rd ed.). Pearson Education.
  • Keller, K. L. (2009). Building strong brands in a modern marketing communications environment. Journal of Marketing Communications, 15(2–3), 139–155. https://doi.org/10.1080/13527260902757530
  • Koçoğlu, C. M. (2018). Yerli turistlerin kurumsal itibar algılarının marka denkliğine etkisi: Türk Hava Yolları örneği. Turizm Akademik Dergisi, 5(2), 109–127.
  • Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education.
  • Labrecque, L. I., & Milne, G. R. (2012). Exciting red and competent blue: The importance of color in marketing. Journal of the Academy of Marketing Science, 40(5), 711–727. https://doi.org/10.1007/s11747-010-0245-y
  • Lichtlé, M. C. (2007). The effect of an advertisement’s color on emotions evoked by brand attitudes. International Journal of Advertising, 26(1), 37-62. https://doi.org/10.1080/02650487.2007.11072995
  • Lufthansa. (2024, October 19). Homepage. https://www.lufthansa.com/ie/en/homepage
  • Machado JC, de Carvalho LV, Torres A, & Costa P (2015), Brand logo design: examining consumer response to naturalness. Journal of Product & Brand Management, 24(1), 78–87. https://doi.org/10.1108/JPBM-05-2014-0609
  • MacInnis, D. J., Shapiro, S., & Mani, G. (1999). Enhancing brand awareness through brand symbolism. Journal of Marketing Research, 36(2), 209–221.
  • Madden, T. J., Hewett, K., & Roth, M. S. (2000). Managing images in different cultures: A cross-national study of color meanings and preferences. Journal of International Marketing, 8(4), 90–107. https://doi.org/10.1509/jimk.8.4.90.19795
  • Oliver, R. L. (1999). Whence consumer loyalty? Journal of Marketing, 63(1), 33–44. https://doi.org/10.2307/1252099
  • Pittard, N., Ewing, M., & Jevons, C. (2007). Aesthetic theory and logo design: Examining consumer response to proportion across cultures. International Marketing Review, 24(4), 457–473. https://doi.org/10.1108/02651330710761026
  • Ryanair. (2024, October 22). Our gallery. https://corporate.ryanair.com/media-centre/our-gallery/
  • Shen, H.H. & Lin, C.H. (2021). An evaluation for rebranding: the impact of logo change on brand attitude and brand loyalty. Journal of Management, Marketing and Logistics (JMML), 8(1), 17-33.
  • Schmitt, B., & Simonson, A. (1997). Marketing aesthetics: The strategic management of brands, identity, and image. Free Press.
  • Schultz, D. E., & Block, M. P. (2012). Rethinking brand loyalty in an age of interactivity. The IUP Journal of Brand Management, 9(3), 21–39.
  • Singapore Airlines. (2024, October 21). Media centre. https://www.singaporeair.com/en_UK/us/media-centre/ Swaminathan, V., Page, K. L., & Gürhan-Canli, Z. (2007). My brand or our brand: The effects of brand relationship dimensions and self-construal on brand evaluations. Journal of Consumer Research, 36(2), 248–259. https://doi.org/10.1086/518539
  • Şekerli, E. B. (2021). Kuruluştan günümüze Türk Hava Yolları’nın dönüşümüne yönelik bir inceleme. İnsan ve Toplum Bilimleri Araştırmaları Dergisi, 10(1), 849–876.
  • Turkish Airlines. (2024, October 26). Logo archive. https://www.turkishairlines.com/tr-int/basin-odasi/logo-arsivi/
  • Turkish Airlines. (2024, October 28). Business class flight experience. https://www.turkishairlines.com/tr-tr/ucak-bileti/ucus-deneyimi/business-class/
  • Turkish Airlines. (2025, December 28). Our story. https://www.turkishairlines.com/en-tr/press-room/about-us/our-story/index.html
  • Van der Lans, R., Pieters, R., & Wedel, M. (2009). Competitive brand salience. Marketing Science, 27(5), 922–935. https://10.1287/mksc.1070.0327
  • Yangınlar, G., & Tuna, F. (2020). Havayolu taşımacılığında hizmet kalitesinin kurumsal imaj, müşteri memnuniyeti ve müşteri sadakati üzerindeki etkisi. İşletme Araştırmaları Dergisi, 12(1), 173–187. https://doi.org/10.20491/isarder.2020.835
  • Yıldırım, A., & Şimşek, H. (2018). Qualitative research methods in social sciences (11th ed.). Seçkin Yayıncılık.

DOES THE BRAND CREATE THE LOGO, OR DOES THE LOGO CREATE THE BRAND? A STRATEGIC ANALYSIS ON THE AVIATION SECTOR: THE CASE OF TURKISH AIRLINES

Yıl 2025, Cilt: 8 Sayı: 15, 150 - 170, 31.12.2025

Öz

This study focuses on the strategic relationship between brand identity and logo design in the aviation industry, where intense competition and service standardization make branding a critical differentiating factor. Airline brands increasingly rely on visual identity elements to establish trust, recognition, and long-term relationships with consumers. The main purpose of this study is to examine whether the brand creates the logo or the logo contributes to the creation of the brand, by analyzing Turkish Airlines as a representative case within the global aviation sector. The study adopts a qualitative research design and employs descriptive analysis to examine Turkish Airlines’ logo transformation process, corporate identity practices, and brand positioning strategies. The findings reveal that Turkish Airlines’ logo functions not merely as a visual symbol but as a strategic communication tool that reinforces brand identity, trust, and international recognition. The study concludes that brand and logo mutually shape each other and suggests that airline companies should integrate logo design with broader marketing communication efforts, including digital platforms and corporate branding strategies.

Kaynakça

  • Aaker, D. A. (1991). Managing brand equity: Capitalizing on the value of a brand name. Free Press.
  • Aaker, D. A. (1996). Building strong brands. Free Press.
  • Aaker, J. L. (1997). Dimensions of brand personality. Journal of Marketing Research, 34(3), 347–356. https://doi.org/10.1177/002224379703400304
  • American Airlines. (2024, October 20). Logos. https://news.aa.com/multimedia/logos/default.aspx
  • American Marketing Association. (1960). Marketing definitions: A glossary of marketing terms. American Marketing Association.
  • Austrian Airlines. (2024, October 21). Homepage. https://www.austrian.com/tr/en/homepage
  • Belch, G. E., & Belch, M. A. (2017). Advertising and promotion: An integrated marketing communications perspective (11th ed.). McGraw-Hill Education.
  • Belk, R. W. (1988). Possessions and the extended self. Journal of Consumer Research, 15(2), 139–168. https://doi.org/10.1086/209154
  • Bilsel, H., & Altınay Özdoğan, M. (2019). Müşteri memnuniyeti ve deneyiminin marka sadakatiyle ilişkisi üzerine bir inceleme: Türk Hava Yolları örneği. İstanbul Aydın Üniversitesi Dergisi, 11(2), 245–268.
  • Bottomley, P. A., & Doyle, J. R. (2006). The interactive effects of colors and products on perceptions of brand logo appropriateness. Marketing Theory, 6(1), 63–83. https://doi.org/10.1177/1470593106061263
  • Chaudhuri, A., & Holbrook, M. B. (2001). The chain of effects from brand trust and brand affect to brand performance: The role of brand loyalty. Journal of Marketing, 65(2), 81–93. https://doi.org/10.1509/jmkg.65.2.81.18255
  • Çağırıcı, B. (2013). Corporate identity and conveying through signs: “From local to global” analysis of Turkish Airlines commercials discourse. Yüksek lisans tezi, İstanbul Kültür Üniversitesi.
  • Çelik, G. (2023). Yeni Türkiye Cumhuriyeti’nin bulutlar üzerindeki kimlik inşası: Türk Hava Yolları’nın kırmızı beyaz hikayesi ve uçak giydirme tasarımları (1933–2023). Yeni Yüzyıl’da İletişim Çalışmaları Dergisi, 2(8), 166–183.
  • Du, S., Bhattacharya, C. B., & Sen, S. (2010). Maximizing business returns to corporate social responsibility (CSR): The role of CSR communication. International Journal of Management Reviews, 12(1), 8–19. https://doi.org/10.1111/j.1468-2370.2009.00276.x
  • Giovanis, A., Rizomyliotis, I., & Kavoura, A. (2021). On the relationships between digital brand evidence, relationship quality and behavioural intentions among online tourism agencies’ customers. European Journal of Tourism Research, 30, 3005. https://doi.org/10.54055/ejtr.v30i.2592
  • Grohmann, B. (2009). Gender dimensions of brand personality. Journal of Marketing Research, 46(1), 105–119. https://doi.org/10.1509/jmkr.46.1.105
  • Gulf Air. (2024, October 19). Media center. https://www.gulfair.com/en/about-gulf-air/media-center
  • Hapsari, R., Clemes, M. D., & Dean, D. (2017). The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty. International Journal of Quality and Service Sciences, 9(1), 21–40. https://doi.org/10.1108/IJQSS-07-2016-0048
  • Henderson, P. W., & Cote, J. A. (1998). Guidelines for selecting or modifying logos. Journal of Marketing, 62(2), 14–30. https://doi.org/10.2307/1252158
  • Henderson, P. W., Giese, J. L., & Cote, J. A. (2003). Impression management using typeface design. Journal of Marketing, 68(4), 60–72. https://doi.org/10.1509/jmkg.68.4.60.42736
  • Jiang, Y., Gorn, G. J., Galli, M., & Chattopadhyay, A. (2016). Does Your Company Have the Right Logo? How and Why Circular- and Angular-Logo Shapes Influence Brand Attribute Judgments, Journal of Consumer Research, 42(5), 709–726.
  • Kapferer, J. N. (2008). The new strategic brand management (4th ed.). Kogan Page.
  • Kazançoğlu, İ. (2011). Havayolu firmalarında müşteri sadakatinin yaratılmasında kurum imajının ve algılanan hizmet kalitesinin etkisi. Akdeniz İ.İ.B.F. Dergisi, (21), 130–158.
  • Keller, K. L. (2003). Strategic brand management: Building, measuring, and managing brand equity (2nd ed.). Pearson Education.
  • Keller, K. L. (2008). Strategic brand management (3rd ed.). Pearson Education.
  • Keller, K. L. (2009). Building strong brands in a modern marketing communications environment. Journal of Marketing Communications, 15(2–3), 139–155. https://doi.org/10.1080/13527260902757530
  • Koçoğlu, C. M. (2018). Yerli turistlerin kurumsal itibar algılarının marka denkliğine etkisi: Türk Hava Yolları örneği. Turizm Akademik Dergisi, 5(2), 109–127.
  • Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education.
  • Labrecque, L. I., & Milne, G. R. (2012). Exciting red and competent blue: The importance of color in marketing. Journal of the Academy of Marketing Science, 40(5), 711–727. https://doi.org/10.1007/s11747-010-0245-y
  • Lichtlé, M. C. (2007). The effect of an advertisement’s color on emotions evoked by brand attitudes. International Journal of Advertising, 26(1), 37-62. https://doi.org/10.1080/02650487.2007.11072995
  • Lufthansa. (2024, October 19). Homepage. https://www.lufthansa.com/ie/en/homepage
  • Machado JC, de Carvalho LV, Torres A, & Costa P (2015), Brand logo design: examining consumer response to naturalness. Journal of Product & Brand Management, 24(1), 78–87. https://doi.org/10.1108/JPBM-05-2014-0609
  • MacInnis, D. J., Shapiro, S., & Mani, G. (1999). Enhancing brand awareness through brand symbolism. Journal of Marketing Research, 36(2), 209–221.
  • Madden, T. J., Hewett, K., & Roth, M. S. (2000). Managing images in different cultures: A cross-national study of color meanings and preferences. Journal of International Marketing, 8(4), 90–107. https://doi.org/10.1509/jimk.8.4.90.19795
  • Oliver, R. L. (1999). Whence consumer loyalty? Journal of Marketing, 63(1), 33–44. https://doi.org/10.2307/1252099
  • Pittard, N., Ewing, M., & Jevons, C. (2007). Aesthetic theory and logo design: Examining consumer response to proportion across cultures. International Marketing Review, 24(4), 457–473. https://doi.org/10.1108/02651330710761026
  • Ryanair. (2024, October 22). Our gallery. https://corporate.ryanair.com/media-centre/our-gallery/
  • Shen, H.H. & Lin, C.H. (2021). An evaluation for rebranding: the impact of logo change on brand attitude and brand loyalty. Journal of Management, Marketing and Logistics (JMML), 8(1), 17-33.
  • Schmitt, B., & Simonson, A. (1997). Marketing aesthetics: The strategic management of brands, identity, and image. Free Press.
  • Schultz, D. E., & Block, M. P. (2012). Rethinking brand loyalty in an age of interactivity. The IUP Journal of Brand Management, 9(3), 21–39.
  • Singapore Airlines. (2024, October 21). Media centre. https://www.singaporeair.com/en_UK/us/media-centre/ Swaminathan, V., Page, K. L., & Gürhan-Canli, Z. (2007). My brand or our brand: The effects of brand relationship dimensions and self-construal on brand evaluations. Journal of Consumer Research, 36(2), 248–259. https://doi.org/10.1086/518539
  • Şekerli, E. B. (2021). Kuruluştan günümüze Türk Hava Yolları’nın dönüşümüne yönelik bir inceleme. İnsan ve Toplum Bilimleri Araştırmaları Dergisi, 10(1), 849–876.
  • Turkish Airlines. (2024, October 26). Logo archive. https://www.turkishairlines.com/tr-int/basin-odasi/logo-arsivi/
  • Turkish Airlines. (2024, October 28). Business class flight experience. https://www.turkishairlines.com/tr-tr/ucak-bileti/ucus-deneyimi/business-class/
  • Turkish Airlines. (2025, December 28). Our story. https://www.turkishairlines.com/en-tr/press-room/about-us/our-story/index.html
  • Van der Lans, R., Pieters, R., & Wedel, M. (2009). Competitive brand salience. Marketing Science, 27(5), 922–935. https://10.1287/mksc.1070.0327
  • Yangınlar, G., & Tuna, F. (2020). Havayolu taşımacılığında hizmet kalitesinin kurumsal imaj, müşteri memnuniyeti ve müşteri sadakati üzerindeki etkisi. İşletme Araştırmaları Dergisi, 12(1), 173–187. https://doi.org/10.20491/isarder.2020.835
  • Yıldırım, A., & Şimşek, H. (2018). Qualitative research methods in social sciences (11th ed.). Seçkin Yayıncılık.
Toplam 48 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Araştırma Makalesi
Yazarlar

Mustafa Kemal Yılmaz 0000-0002-1533-8990

Gönderilme Tarihi 30 Haziran 2025
Kabul Tarihi 30 Aralık 2025
Yayımlanma Tarihi 31 Aralık 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 8 Sayı: 15

Kaynak Göster

APA Yılmaz, M. K. (2025). DOES THE BRAND CREATE THE LOGO, OR DOES THE LOGO CREATE THE BRAND? A STRATEGIC ANALYSIS ON THE AVIATION SECTOR: THE CASE OF TURKISH AIRLINES. International Journal of Arts and Social Studies, 8(15), 150-170.

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