THE EFFECT OF COMPASSION FATIGUE ON CARE SATISFACTION IN SURGICAL NURSES

Öz

Aim: In this study; we aimed to examine the effect of compassion fatigue of surgical nurses on patient care satisfaction.

Methods: The sample groups consisted of n = 72 surgical nurses and n = 157 inpatients in surgical units. It was performed in the surgical units of a training and research hospital. Compassion Fatigue and Newcastle Nursing Care Satisfaction Scales were used for data collection. After the data were coded by the researchers, data analysis was performed with Statistical Packed for The Social Sciences 25 IBM. Descriptive statistics, Kolmogorov-Smirnov test, Independent samples t test, one-way analysis of variance (ANOVA) and correlation analysis were performed in the analysis of the data.

Results: 48.6% of the surgical nurses were between the ages of 22-30, 83.3% were female and 73.6% were undergraduate. It was determined that 41.4% of the patients were 60 years old and over, 52.2% were women, 77.1% were married, and 27.4% stayed in the Brain and Nerve Surgery unit. It was found that there was a strong positive correlation between compassion fatigue and high care satisfaction scores.

Conclusion: Compassion fatigue and care satisfaction were found to be high in the study. It is a form of burnout that surgical nurses have high their compassion fatigue. The burnout of surgical nurses paves the way for their psychological and physical wear. Solutions should be sought to prevent compassion fatigue.

Anahtar Kelimeler

• care satisfaction
• surgical nurses
• compassion fatique

CERRAHİ HEMŞİRELERDE MERHAMET YORGUNLUĞUNUN BAKIM MEMNUNİYETİNE ETKİSİ

Öz

Amaç: Bu çalışmada; cerrahi hemşirelerin merhamet yorgunluğunun, hasta bakım memnuniyetine etkisini incelemek amaçlandı.

Yöntem: Örneklem gruplarını n=72 cerrahi hemşiresi, n=157 cerrahi birimlerde yatan hasta oluşturdu. Bir eğitim ve araştırma hastanesinin cerrahi birimlerinde yapıldı. Veri toplamada Merhamet Yorgunluğu ve Newcastle Hemşirelik Bakımı Memnuniyet Ölçekleri kullanıldı. Veriler araştırmacılar tarafından kodlandıktan sonra, Statistical Packed For The Social Sciences 25 IBM ile veri analizleri yapıldı. Verilerin analizinde tanımlayıcı istatistikler, Kolmogorov-Smirnov testi, Independent samples t testi, tek yönlü varyans analizi (ANOVA) ve korelasyon analizi yapıldı.

Bulgular: Cerrahi hemşirelerin %48.6’sı 22-30 yaş aralığında, %83.3’ü kadın, %73.6’sı lisans mezunu idi. Hastaların %41.4’ünün 60 yaş ve üstü olduğu, %52.2’sinin kadın, %77.1’inin evli, ve %27.4’ünün Beyin ve Sinir Cerrahisi biriminde kaldığı belirlendi. Merhamet yorgunluğu ile bakım memnuniyeti puanları yüksek ve arasında pozitif yönde, güçlü düzeyde ilişki olduğu bulundu.

Sonuç: Çalışmada merhamet yorgunluğu ve bakım memnuniyeti yüksek düzeyde saptanmıştır. Cerrahi hemşirelerinin yüksek merhamet yorgunluğuna sahip olmalar bir tükenmişlik biçimidir. Cerrahi hemşirelerin tükenmesi, psikolojik ve fiziksel olarak yıpranmalarına zemin hazırlar. Merhamet yorgunluğunun önlenmesi için çözüm yolları aranmalıdır.   

Anahtar Kelimeler

• bakım memnuniyeti
• cerrahi hemşireler
• merhamet yorgunluğu

Kaynakça

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