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Tedarik Zincirinde Bilgi Entegrasyonunun İşletmelerinin Operasyonel Performansları Üzerine Etkisi: İmalat İşletmeleri Üzerine Bir Araştırma

Yıl 2021, Cilt: 35 Sayı: 3, 1021 - 1046, 15.07.2021
https://doi.org/10.16951/atauniiibd.878562

Öz

Bu çalışmanın temel amacı tedarik zincirinde bilgi entegrasyonunun işletmelerin operasyonel performansı üzerindeki etkisinin tespit edilmesidir. Ayrıca bu çalışma kapsamında bilgi kalitesi, bilgi teknolojileri ve bilgi güvenliğinin tedarik zincirinde bilgi entegrasyonu üzerindeki etkisi de tespit edilmeye çalışılmıştır. Bu amaçlar doğrultusunda hazırlanan anket formu 2020 yılı eylül-ekim aylarında Erzincan Ticaret ve Sanayi Odasına kayıtlı imalat işletmelerine uygulanmıştır. Araştırmaya katılmayı kabul eden 145 işletmeden elde edilen veriler bu araştırmanın veri tabanını oluşturmaktadır. Araştırma sonucunda, tedarik zincirinde bilgi entegrasyonunun işletmelerin operasyonel performansları üzerinde olumlu ve pozitif bir etkiye sahip olduğu tespit edilmiştir. Ayrıca bilgi kalitesi, bilgi teknolojileri ve bilgi güvenliğinin de tedarik zincirinde bilgi entegrasyonu üzerinde olumlu ve pozitif bir etkiye sahip olduğu belirlenmiştir.

Teşekkür

Katkılarınız için şimdiden teşekkür ediyor, saygılar sunuyorum.

Kaynakça

  • Baihaqi, I. ve Sohal, A. S. (2013). The impact of information sharing in supply chains on organisational performance: An empirical study. Production Planning and Control, 24(8–9), 743–758. doi:10.1080/09537287.2012.666865
  • Cheng, J. H. (2011). Inter-organizational relationships and information sharing in supply chains. International Journal of Information Management, 31(4), 374–384. doi:10.1016/j.ijinfomgt.2010.09.004
  • Chinomona, R. (2013). The fostering role of information technology on SMEs’ strategic purchasing, logistics integration and business performance. Southern African Business Review, 17(1), 76–97.
  • Costantino, F., Di Gravio, G., Shaban, A. ve Tronci, M. (2014). The impact of information sharing and inventory control coordination on supply chain performances. Computers and Industrial Engineering, 76, 292–306. doi:10.1016/j.cie.2014.08.006
  • Degroote, S. E. ve Marx, T. G. (2013). International Journal of Information Management The impact of IT on supply chain agility and firm performance : An empirical investigation. International Journal of Information Management, 33(6), 909–916. doi:10.1016/j.ijinfomgt.2013.09.001
  • Ding, H., Guo, B. ve Liu, Z. (2011). Information sharing and profit allotment based on supply chain cooperation. International Journal of Production Economics, 133(1), 70–79. doi:10.1016/j.ijpe.2010.06.015
  • Du, H. ve Jiang, Y. (2019). Strategic information sharing in a dynamic supply chain with a carrier under complex uncertainty. Discrete Dynamics in Nature and Society, 2019, 1–13. doi:10.1155/2019/4695654
  • Ghadge, A., Weib, M., Caldwell, N. ve Wilding, R. L. (2019). Managing Cyber Risk in Supply Chains: A Review and Research Agenda. SSRN Electronic Journal, 25(2), 223–240. doi:10.2139/ssrn.3426030
  • Gunasekaran, A. ve Ngai, E. W. T. (2004). Information systems in supply chain integration and management. European Journal of Operational Research, 159(2 SPEC. ISS.), 269–295. doi:10.1016/j.ejor.2003.08.016
  • Gustavsson, M. ve Wänström, C. (2009). Assessing information quality in manufacturing planning and control processes. International Journal of Quality and Reliability Management, 26(4), 325–340. doi:10.1108/02656710910950333
  • Hanafy, H. A. ve Hashem, A. (2017). Impact of information security initiatives on supply chain performance an empirical investigation. Information Management and Computer Security, 17(6), 40–54. doi:10.1108/IMCS-05-2013-0035
  • Hou, C. K. (2020). The effects of IT infrastructure integration and flexibility on supply chain capabilities and organizational performance: An empirical study of the electronics industry in Taiwan. Information Development, 36(4), 576–602. doi:10.1177/0266666919884352
  • Kalaycı, Ş. (Edit.) (2006), SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri, (2. Baskı), Asil Yayın Dağıtım Ltd. Şti., Ankara.
  • Khaddam, A. A., Irtaimeh, H. J. ve Bader, B. S. (2020). The effect of supply chain management on competitive advantage: The mediating role of information technology. Uncertain Supply Chain Management, 8(3), 547–562. doi:10.5267/j.uscm.2020.3.001
  • Li, S. ve Lin, B. (2006). Accessing information sharing and information quality in supply chain management. Decision Support Systems, 42(3), 1641–1656. doi:10.1016/j.dss.2006.02.011
  • Lin Y., Luo J., Cai S., Ma S. ve Rong K. (2016). Exploring The Service Quality in The E-Commerce Context: A Triadic View. Industrial Management & Data Systems, 116(3), 388-415.
  • Lotfi, Z., Mukhtar, M., Sahran, S. ve Zadeh, A. T. (2013). Information Sharing in Supply Chain Management. The 4th International Conference on Electrical Engineering and Informatics içinde (C. 11, ss. 298–304). Elsevier B.V. doi:10.1016/j.protcy.2013.12.194
  • Maiga, A. S., Nilsson, A. ve Ax, C. (2015). Relationships between internal and external information systems integration, cost and quality performance, and firm profitability. International Journal of Production Economics, 169, 422–434. doi:10.1016/j.ijpe.2015.08.030
  • Marinagi, C., Trivellas, P. ve Sakas, D. P. (2014). The Impact of Information Technology on the Development of Supply Chain Competitive Advantage. Procedia - Social and Behavioral Sciences, 147(August), 586–591. doi:10.1016/j.sbspro.2014.07.161
  • Mishra, S. K., Jena, M. C., Pradhan, S. ve Moharana, H. S. (2018). Integration of Information Technology With Supply Chain Management for a Strategic Change. International Research Journal of Engineering and Technology, 5(11), 1760–1764.
  • Molahosseini, A. (2013). The Impact of Supply Chain Integration on Operating Performance. Institute of Interdisciplinary Business Research, 5(1), 184–192. doi:10.1108/09576059310045907
  • Muntaka, A. S., Haruna, A. ve Kofi Mensah, H. (2017). Supply Chain Integration and Flexibility and Its Impact on Business Performance. International Journal of Business and Management, 12(4), 130. doi:10.5539/ijbm.v12n4p130
  • Pakurár, M., Haddad, H., Nagy, J., Popp, J. ve Oláh, J. (2019). The impact of supply chain integration and internal control on financial performance in the Jordanian Banking Sector. Sustainability (Switzerland), 11(5). doi:10.3390/su11051248
  • Pandey, S., Singh, R. K., Gunasekaran, A. ve Kaushik, A. (2020). Cyber security risks in globalized supply chains: conceptual framework. Journal of Global Operations and Strategic Sourcing, 13(1), 103–128. doi:10.1108/JGOSS-05-2019-0042
  • Paulraj, A., Chen, I. J. ve Chung, C. H. (2006). The role of information technology in supply chain integration. International Journal of Information Systems and Change Management, 1(2), 202–219. doi:10.1504/IJISCM.2006.010325
  • Prajogo, D. ve Olhager, J. (2012). Supply chain integration and performance: The effects of long-term relationships, information technology and sharing, and logistics integration. International Journal of Production Economics, 135(1), 514–522. doi:10.1016/j.ijpe.2011.09.001

Impact of Information Integration in the Supply Chain on Operational Performance of Businesses: A Research on Manufacturing Businesses

Yıl 2021, Cilt: 35 Sayı: 3, 1021 - 1046, 15.07.2021
https://doi.org/10.16951/atauniiibd.878562

Öz

The main purpose of this study is to determine the effect of information integration on the operational performance of businesses in the supply chain. In addition, within the scope of this study, the impact of information quality, information technologies and information security on information integration in the supply chain has been tried to be determined. The questionnaire form prepared for these purposes was applied to manufacturing enterprises registered in Erzincan Chamber of Commerce and Industry in September-October 2020. The data obtained from 145 enterprises that accepted to participate in the study constitute the database of this research. As a result of the research, it has been determined that information integration in the supply chain has a positive and positive effect on the operational performance of the enterprises. In addition, it has been determined that information quality, information technologies and information security have a positive and positive effect on information integration in the supply chain.

Kaynakça

  • Baihaqi, I. ve Sohal, A. S. (2013). The impact of information sharing in supply chains on organisational performance: An empirical study. Production Planning and Control, 24(8–9), 743–758. doi:10.1080/09537287.2012.666865
  • Cheng, J. H. (2011). Inter-organizational relationships and information sharing in supply chains. International Journal of Information Management, 31(4), 374–384. doi:10.1016/j.ijinfomgt.2010.09.004
  • Chinomona, R. (2013). The fostering role of information technology on SMEs’ strategic purchasing, logistics integration and business performance. Southern African Business Review, 17(1), 76–97.
  • Costantino, F., Di Gravio, G., Shaban, A. ve Tronci, M. (2014). The impact of information sharing and inventory control coordination on supply chain performances. Computers and Industrial Engineering, 76, 292–306. doi:10.1016/j.cie.2014.08.006
  • Degroote, S. E. ve Marx, T. G. (2013). International Journal of Information Management The impact of IT on supply chain agility and firm performance : An empirical investigation. International Journal of Information Management, 33(6), 909–916. doi:10.1016/j.ijinfomgt.2013.09.001
  • Ding, H., Guo, B. ve Liu, Z. (2011). Information sharing and profit allotment based on supply chain cooperation. International Journal of Production Economics, 133(1), 70–79. doi:10.1016/j.ijpe.2010.06.015
  • Du, H. ve Jiang, Y. (2019). Strategic information sharing in a dynamic supply chain with a carrier under complex uncertainty. Discrete Dynamics in Nature and Society, 2019, 1–13. doi:10.1155/2019/4695654
  • Ghadge, A., Weib, M., Caldwell, N. ve Wilding, R. L. (2019). Managing Cyber Risk in Supply Chains: A Review and Research Agenda. SSRN Electronic Journal, 25(2), 223–240. doi:10.2139/ssrn.3426030
  • Gunasekaran, A. ve Ngai, E. W. T. (2004). Information systems in supply chain integration and management. European Journal of Operational Research, 159(2 SPEC. ISS.), 269–295. doi:10.1016/j.ejor.2003.08.016
  • Gustavsson, M. ve Wänström, C. (2009). Assessing information quality in manufacturing planning and control processes. International Journal of Quality and Reliability Management, 26(4), 325–340. doi:10.1108/02656710910950333
  • Hanafy, H. A. ve Hashem, A. (2017). Impact of information security initiatives on supply chain performance an empirical investigation. Information Management and Computer Security, 17(6), 40–54. doi:10.1108/IMCS-05-2013-0035
  • Hou, C. K. (2020). The effects of IT infrastructure integration and flexibility on supply chain capabilities and organizational performance: An empirical study of the electronics industry in Taiwan. Information Development, 36(4), 576–602. doi:10.1177/0266666919884352
  • Kalaycı, Ş. (Edit.) (2006), SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri, (2. Baskı), Asil Yayın Dağıtım Ltd. Şti., Ankara.
  • Khaddam, A. A., Irtaimeh, H. J. ve Bader, B. S. (2020). The effect of supply chain management on competitive advantage: The mediating role of information technology. Uncertain Supply Chain Management, 8(3), 547–562. doi:10.5267/j.uscm.2020.3.001
  • Li, S. ve Lin, B. (2006). Accessing information sharing and information quality in supply chain management. Decision Support Systems, 42(3), 1641–1656. doi:10.1016/j.dss.2006.02.011
  • Lin Y., Luo J., Cai S., Ma S. ve Rong K. (2016). Exploring The Service Quality in The E-Commerce Context: A Triadic View. Industrial Management & Data Systems, 116(3), 388-415.
  • Lotfi, Z., Mukhtar, M., Sahran, S. ve Zadeh, A. T. (2013). Information Sharing in Supply Chain Management. The 4th International Conference on Electrical Engineering and Informatics içinde (C. 11, ss. 298–304). Elsevier B.V. doi:10.1016/j.protcy.2013.12.194
  • Maiga, A. S., Nilsson, A. ve Ax, C. (2015). Relationships between internal and external information systems integration, cost and quality performance, and firm profitability. International Journal of Production Economics, 169, 422–434. doi:10.1016/j.ijpe.2015.08.030
  • Marinagi, C., Trivellas, P. ve Sakas, D. P. (2014). The Impact of Information Technology on the Development of Supply Chain Competitive Advantage. Procedia - Social and Behavioral Sciences, 147(August), 586–591. doi:10.1016/j.sbspro.2014.07.161
  • Mishra, S. K., Jena, M. C., Pradhan, S. ve Moharana, H. S. (2018). Integration of Information Technology With Supply Chain Management for a Strategic Change. International Research Journal of Engineering and Technology, 5(11), 1760–1764.
  • Molahosseini, A. (2013). The Impact of Supply Chain Integration on Operating Performance. Institute of Interdisciplinary Business Research, 5(1), 184–192. doi:10.1108/09576059310045907
  • Muntaka, A. S., Haruna, A. ve Kofi Mensah, H. (2017). Supply Chain Integration and Flexibility and Its Impact on Business Performance. International Journal of Business and Management, 12(4), 130. doi:10.5539/ijbm.v12n4p130
  • Pakurár, M., Haddad, H., Nagy, J., Popp, J. ve Oláh, J. (2019). The impact of supply chain integration and internal control on financial performance in the Jordanian Banking Sector. Sustainability (Switzerland), 11(5). doi:10.3390/su11051248
  • Pandey, S., Singh, R. K., Gunasekaran, A. ve Kaushik, A. (2020). Cyber security risks in globalized supply chains: conceptual framework. Journal of Global Operations and Strategic Sourcing, 13(1), 103–128. doi:10.1108/JGOSS-05-2019-0042
  • Paulraj, A., Chen, I. J. ve Chung, C. H. (2006). The role of information technology in supply chain integration. International Journal of Information Systems and Change Management, 1(2), 202–219. doi:10.1504/IJISCM.2006.010325
  • Prajogo, D. ve Olhager, J. (2012). Supply chain integration and performance: The effects of long-term relationships, information technology and sharing, and logistics integration. International Journal of Production Economics, 135(1), 514–522. doi:10.1016/j.ijpe.2011.09.001
Toplam 26 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular İşletme
Bölüm Makaleler
Yazarlar

Serkan Demirdöğen 0000-0001-9134-7154

Yayımlanma Tarihi 15 Temmuz 2021
Yayımlandığı Sayı Yıl 2021 Cilt: 35 Sayı: 3

Kaynak Göster

APA Demirdöğen, S. (2021). Tedarik Zincirinde Bilgi Entegrasyonunun İşletmelerinin Operasyonel Performansları Üzerine Etkisi: İmalat İşletmeleri Üzerine Bir Araştırma. Atatürk Üniversitesi İktisadi Ve İdari Bilimler Dergisi, 35(3), 1021-1046. https://doi.org/10.16951/atauniiibd.878562

Cited By

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