What Do Human Resources Managers Think About the Employee’s Internet Usage ?

Mehlika Saraç; Başak Çiftçioğlu

doi:10.18037/ausbd.51987

What Do Human Resources Managers Think About the Employee’s Internet Usage ?

Öz

Despite the many advantages of internet usage in organizations, in recent years misuse of internet in work place has been seen as a potentially serious problem. This topic is also interesting for Turkey, which is a developing Eurasian Country in e-revolution. Thus, the aim of this study was to investigate the current state of internet usage in firms from the perspective of human resource managers and to try to find out their perceptions about non-work related internet usage, their internet usage policies, methods and applications The data included in this study were obtained from 130 company which were ranked in Bursa Chamber of Commerce and Industry’s, “ 250 Top Companies in Bursa” Index. The results show that human resource managers perception’s regarding the employees non-limiting internet usage is positive, on the other hand descriptive analysis show that 77.6 percentage of the firms are using monitoring software system in order to cope with non-work related internet usage. Detailed findings and contributions have been discussed.

Anahtar Kelimeler

Kaynakça

Allen, J. (2010, Feb1-7). Social Media at the Workpla- ce. Enterprise/Salt Lake City.s. 10.
Anandarajan, M. And C.A. Simmers (2003). Personal Web Usage in The Workplace: A Guide To Effecti- vehuman Resources Management. (Hershey, Pa: In- formation Science Publishing).
Anandarajan, M., N. Paravastu and C.A. Simmers (2006). Perceptions of Personal Web Usage in the Workplace: Aq-Methodology Approach. Cyberps- ychology and Behavior, 9, 325–335.
Baard, P.P., E.L. Deci and R.M. Ryan (2006). Intrinsic Need Satisfaction: A Motivational Basis of Perfor- mance and Well-Being in Two Work Settings. Jo- urnal of Applied Social Psychology, 34, 2045–2068.
Barker, R., Karcher, J., and Meade, N. L. (1995). E-Mail Issues. Internal Auditor.
Blanchard, A. and Henle, C. (2008). Correlates of Dif- ferent Forms of Cyberloafing: The Role of Norms and External Locus of Control. Computers in Hu- man Behavior, 24, 3, 1067–1084.
Blau, G., Yang, Y. and Ward-Cook, K. (2006). Testing a measure of cyberloafing, Journal of Allied Health, 35,1,9-17.
Bock, G.W., Shin, Y., Liu, P., Sun, H. (2010). The Role of Task Characteristics And Organizational Cultu- re in Non-Work-Related Computing: A Fit Pers- pective. The Data Base For Advances in Information Systems, 41,2,132-151.

Bock, G.W. & Ho. (2009). ‘S.L. Non-Work Related Computing (Nwrc). Communications of The Acm., 52, 124-128.
Breaugh, J.A. (1985). The Measurement of Work Auto- nomy. Human Relations, 38, 551–570.
Charney, T.R. and Greenberg, B.S. (2002). Uses And Gratifications of The İnternet, in Lin, C. and Atkin, D. (Eds). Communication, Technology and Society: New Media Adoption and Uses, Hampton Press, Cresskill, NJ.
Chen, J. V., Chen, C. C. And Yang, H. H. (2008). An Empirical Evaluation of Key Factors Contributing To Internet Abuse in the Workplace. Industrial Ma- nagement and Data Systems, 108, 87–106.
Cheng, Y. and Kalleberg, A.L. (1996). Employee Job Performance in Britain and the United States Soci- ology, 30,1,115-129.
Chen, J.V., Ross, W.H. and Yang, H.-H. (2011). Perso- nality And Motivational Factors Predicting Inter- net Abuse at Work. Cyberpsychology: Journal of Psychosocial Research On Cyberspace, 5,1 .Article 1.Http://Cyberpsychology.Eu/View.Php?Cisloclan ku=2011060601&Article=1
Chou, C. and Hsiao, M.C. (2000). Internet Addiction, Usage, Gratification, and Pleasure Experience: The Taiwan College Students’ Case’. Computers & Edu- cation, 35, 65-80.
Clayburgh, C.C. and Nazareth, D.L. (2009). Measu- ring Severity of Internet Abuse in The Workplace: Creation of A Thurstone Scale. Americas Conferen- ce on Information Systems (AMCIS) AMCIS 2009 Proceedings, available at: http://aisel.aisnet.org/am- cis2009/593 (accessed June 8, 2012).
Clemens, E. (2009). Business Models For Monetizing Internet Applications And Web Sites: Experience, Theory, And Predictions. Journal of Management Information Systems, 26, 2, 15–41.
Coker, B.L.S. (2011). Freedom To Surf: The Positive Ef- fects of Workplace Internet Leisure Browsing. New Technology, Work and Employment, 26,3, 238-247
Deci, E.L., J.P. Connell and R.M. Ryan (1989). Self- Determination in a Work Organization. The Jour- nal of Applied Psychology, 74, 580–590.
Fabsits, D.M. (2011) .Male Middle Maneger’s Percep- tion of Non Work Related Internet Use. A Disser- tation For the Degree of Doctor of Management in Organizational Leadership, University of Phoenix.
Friedman, W.H. (2000). Is The Answer To Internet Addiction Internet Interdiction?’, H.M. Chung, Ed. Amcis 2000: Proceedings of the 2000 Americas Con- ference on Information Systems.
Galletta D. F. and Polak P. (2003). An Empirical Inves- tigation of Antecedents of Internet Abuse in the Workplace. Proceedings of the 2nd Annual Workshop.
Garrett, R. K. and Danziger, J. N. (2008). On Cybers- lacking: Workplace Status And Personal Internet Use At Work. Cyberpsychology & Behavior, 11, 287–292.
Greengard, S., (2000). The High Cost of Cyberslac- king-Employees Waste Time Online. Workforce, December. Http://Findarticles.Com/P/Articles/ Mi_M0fxs/İs_12_79/Ai_68325779, (Ad: Decem- ber 18, 2010).
Griffiths, M. (2010). Internet Abuse and Internet Ad- diction in the Workplace. The Journal of Workplace Learning, 22, 7, 463-472.
Henle, C. A. And Blanchard, A. L. (2008). Predicting Cyberloafing at Work: The Interaction of Work Stressors and Organizational Sanctions on Cyber- loafing. Journal of Managerial Issues, 20, 383–400.
Henle, C. And Blanchard, A. (2008). The Interaction of Work Stressors and Organizational Sanctions on Cyberloafing. Journal of Managerial Issues, 20, 3, 383-400.
Hilts, M.L. (2008). Internet Dependency, Motivations For Internet Use and Their Effect on Work Producti- vity: The 21st Century Addiction. (Doctoral Disser- tation). Retrieved From Proquest Digital Disserta- tions Database.
Klein, K. (2007). Setting A Realistic Web-Use Policy. Business Week Online. Retrieved April 17, 2010, from http://www.businesSwee Lingk.com/small- biz/content /jun2007/sb20070627_795237.htm
Larose, R. (2010). The Problem of Media Habits. Com- munication Theory, 20, 194–222.
Lee, Y., Z. Lee and Y. Kim (2007). Understanding Per- sonal Web Usage in Organizations. Journal of Or- ganizational Computing and Electronic Commerce 17, 75–99.
Lee, D., Lim, K..H. and Wong, W.M. (2005). Why Employees Do Non-Work-Related Computing: An Exploratory Investigation Through Multiple Theo- retical Perspectives. Proceedings of The 38th Hawaii International Conference On System Sciences.1-9.
Lim, V. G. K. (2002). The It Way of Loafing on The Job: Cyberloafing, Neutralizing and Organizatio- nal Justice. Journal Of Organizational Behavior, 23, 675–694.
Lim, V.K.G. and T.S.H. Teo (2005). Prevalence, Perce- ived Seriousness, Justification and Regulation of Cyberloafing in Singapore: An Exploratory Study. Information and Management 42,1081–1093.
Mirchandani, D. and Motwani, J. (2003). Reducing Internet Abuse in the Workplace, SAM Advanced Management Journal, 68,22-7.
Oravec, J.A. (2002). Constructive Approaches to Inter- net Recreation in the Workplace. Communications of the ACM, 45, 60–63.
Payne, M.(2010). A Comparative Study of HR Mana- gers’ Competencies in Strategic Roles. Internatio- nal Management Review, 6, 5-12
Pee L.G., Woon I.M.Y. and Kankanhalli A. (2008). Explaining Non-Work-Related Computing in the Workplace: A Comparison of Alternative Models. Information & Management, 45,120–130
Robbins, S. (2001). Organizational Behavior (9th Ed.)’, Upper Saddle River, Nj: Prentice Hall.
Siau, K., Nah, F. and Teng, L. (2002). Acceptable Inter- net Use Policy. Communications of the ACM, 45,1, 75-9.
Simmers, C. A. (2002). Aligning Internet Usage With Business Priorities. Communications of the ACM, 45, 71–74.
Speier, C., J.S. Valacich and I. Vessey (1999). The Influ- ence of Task Interruption on Individual Decision Making: An Information Overload Perspective. Decision Sciences 30, 337–360.
Strader, T.J., Fichtner, J.R., Clayton, S.R. and Simpson, L.A. (2011). The Impact of Context on Emplo- yee Perceptions of Acceptable Non-Work Related Computing. International Journal of Technoethics, 2, 2, 30-44.
Taneja, A. (2006). Determinants of Adverse Usage of Information Systems Assets: A Study of Antecedents of IS Emploit in Organizations, Unpublished doc- toral dissertation, University of Texas-Arlington, Arlington, TX.
Thompson, S. H. T, (1998). Differential Effects of Oc- cupation on Internet Usage. Internet Research, 8,156–165.
Türkiye Devlet Planlama Teşkilatı, Bilgi Toplumu İsta- tistikleri (2010), Retrieved 10.06.2012, from http:// www.bilgitoplumu.gov.tr),
Uleman, J.S. And J.A. Bargh (1989). Unintended Tho- ught. New York, Ny: The Guilford Press.
Valli, C. (2004). Non-Business Use of The www in Three Western Australian Organizations. Internet Research, 4, 5, 353-359.
Vitak. J., Crouse, J. and Larose R. (2011). Personal In- ternet Use At Work: Understanding Cyber Slac- king, Computers in Human Behavior, 27,1, 1751– 1759.
Weatherbee, T.G. (2009). Counterproductive Use of Technology at Work: Information & Communi- cations Technologies and Cyberdeviancy. Human Resource Management Review, 20, 35-44.
Welebir, B. and Kleiner B.H.(2005). How To Write A Proper Inter Net Usage Policy. Management Rese- arch News ,28 (2/3), 80-87.
Wen, H. J. and Lin, B. (1998). Internet and Employee Productivity. Management Decision, 36, 395–398.
Woon I.M.Y. and Pee L.G.(2004). Behavioral Factors Affecting Internet Abuse in the Workplace. An Em- pirical Investigation Proceedings of the Third An- nual Workshop on HCI Research in Mıs Washing- ton, D.C., December, 10-11.
Young, K. (1999). Internet addiction: evaluation and treatment. Student British Medical Journal, 7, 351
Young, K and Dr. Case, C., (2003). Employee Inter- net Abuse: Risk Management Strategies and Their Effectiveness. Proceedings of The American Society of Business and Behavioral Sciences, Las Vegas, Feb- ruary 21, 1688-1694
Zijlstra, F.R.H., R.A. Roe, A.B. Leonora and I. Krediet (1999). Temporal Factors in Mental Work: Effects of Interrupted Activities. Journal of Occupational and Organizational Psychology 72, 163–165.

Ayrıntılar

Birincil Dil

İngilizce

Konular

-

Bölüm

Araştırma Makalesi

Yazarlar

Mehlika Saraç Bu kişi benim
Türkiye

Başak Çiftçioğlu
Türkiye

Yayımlanma Tarihi

29 Haziran 2014

Gönderilme Tarihi

1 Ocak 2014

Kabul Tarihi

-

Yayımlandığı Sayı

Yıl 2014 Cilt: 14 Sayı: 2

DOI

https://doi.org/10.18037/ausbd.51987

IZ

https://izlik.org/JA37TT67KG

Kaynak Göster

RIS / Bibtex

APA

Saraç, M., & Çiftçioğlu, B. (2014). What Do Human Resources Managers Think About the Employee’s Internet Usage ? Anadolu Üniversitesi Sosyal Bilimler Dergisi, 14(2), 1-12. https://doi.org/10.18037/ausbd.51987

AMA

1.Saraç M, Çiftçioğlu B. What Do Human Resources Managers Think About the Employee’s Internet Usage ? AÜSBD. 2014;14(2):1-12. doi:10.18037/ausbd.51987

Chicago

Saraç, Mehlika, ve Başak Çiftçioğlu. 2014. “What Do Human Resources Managers Think About the Employee’s Internet Usage ?”. Anadolu Üniversitesi Sosyal Bilimler Dergisi 14 (2): 1-12. https://doi.org/10.18037/ausbd.51987.

EndNote

Saraç M, Çiftçioğlu B (01 Haziran 2014) What Do Human Resources Managers Think About the Employee’s Internet Usage ? Anadolu Üniversitesi Sosyal Bilimler Dergisi 14 2 1–12.

IEEE

[1]M. Saraç ve B. Çiftçioğlu, “What Do Human Resources Managers Think About the Employee’s Internet Usage ?”, AÜSBD, c. 14, sy 2, ss. 1–12, Haz. 2014, doi: 10.18037/ausbd.51987.

ISNAD

Saraç, Mehlika - Çiftçioğlu, Başak. “What Do Human Resources Managers Think About the Employee’s Internet Usage ?”. Anadolu Üniversitesi Sosyal Bilimler Dergisi 14/2 (01 Haziran 2014): 1-12. https://doi.org/10.18037/ausbd.51987.

JAMA

1.Saraç M, Çiftçioğlu B. What Do Human Resources Managers Think About the Employee’s Internet Usage ? AÜSBD. 2014;14:1–12.

MLA

Saraç, Mehlika, ve Başak Çiftçioğlu. “What Do Human Resources Managers Think About the Employee’s Internet Usage ?”. Anadolu Üniversitesi Sosyal Bilimler Dergisi, c. 14, sy 2, Haziran 2014, ss. 1-12, doi:10.18037/ausbd.51987.

Vancouver

1.Mehlika Saraç, Başak Çiftçioğlu. What Do Human Resources Managers Think About the Employee’s Internet Usage ? AÜSBD. 01 Haziran 2014;14(2):1-12. doi:10.18037/ausbd.51987

Cited By

ÇALIŞANLARIN SANAL KAYTARMA DAVRANIŞLARININ İNCELENMESİ

Sosyal Araştırmalar ve Yönetim Dergisi

https://doi.org/10.35375/sayod.1781043