SAĞLIK HİZMETİ ÖRGÜTLERİNDE ÖRGÜT KÜLTÜRÜ: BİR SİSTEMATİK TARAMA

Yıl 2019, Cilt: 8 Sayı: 1, 83 - 109, 25.06.2019

Hatem Hesham Alsaqqa Çağdaş Erkan Akyürek

Öz

Organizational
culture is important in understanding people's behavior in organizations when
managing external demands and internal social changes. There has been an
increasing drive to understand and address the organizational culture and try
to change it where optimal health performance is hindered.  Insufficient attention has been given to the
environment of health care and how it can influence individual and organizational
results. Before trying to implement any new healthcare redesign or reform, it
is essential to be aware of what characterizes their organizational
culture.This study aimed to assess to which extent the organizational culture
domain has been mentioned in the healthcare settings. The search was performed
in the Emerald, Ebsco-host, Google Scholar, PubMed and Science-Direct databases
for the time period 2008–2018. The research question that guided this review
was posed as: “How it is important to study organizational culture in healthcare
settings”. Studies that did not meet the predetermined criteria were excluded,
while those that complied with the inclusion criteria were listed and further
reviewed. Twenty one articles were included in the final analysis of this study.
Excellence in healthcare delivery is linked to positive value systems delivered
through a multidisciplinary team approach and the use of strategic involvement,
the most important cultural organizational influences for optimum efficiency in
the delivery of quality care. The future use of this organizational culture
assessment in healthcare studies that seek to understand healthcare systems
deeply and its influence on clinical performance, will play an essential role
in achieving their planned targets.

Anahtar Kelimeler

Organizational culture, healthcare organizations, hospital

ORGANIZATIONAL CULTURE IN HEALTHCARE ORGANIZATIONS: A SYSTEMATIC REVIEW

Öz

Background and Objectives: Organizational culture is important in understanding people's behavior in organizations when managing external demands and internal social changes. There has been an increasing drive to understand and address the organizational culture and try to change it where optimal health performance is hindered. Insufficient attention has been given to the environment of health care and how it can influence individual and organizational results. Before trying to implement any new health care redesign or reform, it is essential to be aware of what characterizes their organizational culture. This study aimed to assess to which extent the organizational culture domain has been mentioned in the health care settings. Method: The search was performed in the Emerald, Ebsco-Host, Google Scholar, PubMed and Science-Direct databases for the time period 2008–2018. The research question that guided this review was posed as: “How it is important to study organizational culture in health care settings”. Studies that did not meet the predetermined criteria were excluded, while those that complied with the inclusion criteria were listed and further reviewed. Twenty-one articles were included in the final analysis of this study. Results: Diverse health care settings were represented in the studies. Twenty-one articles were included in the final analysis of this study. Among the relevant studies, 17 were research articles; 12 were quantitative studies, 2 were qualitative, one mixed method study and 2 were Organizational culture measurement tools design articles. Conclusion: Excellence in health care delivery is linked to positive value systems delivered through a multidisciplinary team approach and the use of strategic involvement, the most important cultural organizational influences for optimum efficiency in the delivery of quality care. The future use of this organizational culture assessment in health care studies that seek to understand health care systems deeply and its influence on clinical performance, will play an essential role in achieving their planned targets.

Anahtar Kelimeler

Organizational culture, health care organizations, hospitals

Kaynakça

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