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THE RELATIONSHIP AMONG CSR MOTIVES, PERCEIVED CSR AUTHENTICITY, CORPORATE CREDIBILITY, AND LEGITIMACY AN EMPIRICAL STUDY

Yıl 2025, Cilt: 16 Sayı: 1, 207 - 227, 30.06.2025
https://doi.org/10.54688/ayd.1611338

Öz

Today, corporations are reevaluating their influence on society and the environment, shifting their focus away from the conventional objectives of generating a profit. Instead, they are searching for methods to cultivate partnerships with stakeholders that are both good and sustainable. This study seeks to examine the relationship among the motives for Corporate Social Responsibility (CSR), the perceived authenticity of CSR, and the organizational credibility and legitimacy. For the purpose of the study, data was gathered from 392 participants through the use of a scenario-based survey approach. Research hypotheses were tested via SEM. The findings indicate that activities concerning CSR that are driven by intrinsic factors have a negative impact on authenticity, but authenticity has a favorable impact on legitimacy and credibility. But extrinsically motivated CSR actions have a positive impact on authenticity, which contributes to an increase in legitimacy and credibility.

Kaynakça

  • Afzali, H., & Kim, S. S. (2021). Consumers’ responses to corporate social responsibility: The mediating role of CSR authenticity. Sustainability, 13(4), 2224. https://doi.org/10.3390/su13042224
  • Aguilera, R. V., Rupp, D. E., Williams, C. A., & Ganapathi, J. (2007). Putting the s back in corporate social responsibility: A multilevel theory of social change in organizations. Academy of Management Review, 32(3), 836-863. https://doi.org/10.5465/amr.2007.25275678
  • Alhouti, S., Johnson, C. M., & Holloway, B. B. (2016). Corporate social responsibility authenticity: Investigating its antecedents and outcomes. Journal of Business Research, 69(3), 1242-1249. https://doi.org/10.1016/j.jbusres.2015.09.007
  • Amani, D., & Ismail, I. J. (2022). Investigating the predicting role of COVID-19 preventive measures on building brand legitimacy in the hospitality industry in Tanzania: mediation effect of perceived brand ethicality. Future Business Journal, 8(1), 13. http://dx.doi.org/10.1186/s43093-022-00128-6
  • Amani, D. (2024). The mediating effects of perceived brand integrity on brand ethical behavior and corporate brand legitimacy in halal cosmetics. Journal of Islamic Marketing, 15(6), 1461-1478.http://dx.doi.org/10.1108/JIMA-06-2023-0189
  • Babiak, K., & Trendafilova, S. (2011). CSR and environmental responsibility: Motives and pressures to adopt green management practices. Corporate Social Responsibility and Environmental Management, 18(1), 11-24. https://doi.org/10.1002/csr.229
  • Balaban, D. C., Szambolics, J., & Chirică, M. (2022). Parasocial relations and social media influencers' persuasive power: Exploring the moderating role of product involvement. Acta Psychologica, 230, 103731. https://doi.org/10.1016/j.actpsy.2022.103731
  • Baraibar-Diez, E., Odriozola, M. D., & Sánchez, J. L. F. (2017). Storytelling about CSR: Engaging stakeholders through storytelling about CSR. In CSR 2.0 and the new era of corporate citizenship (pp. 209-230). IGI Global. http://dx.doi.org/10.4018/978-1-5225-1842-6.ch011
  • Blowfield, M., Blowfield, M., & Murray, A. (2014). Corporate responsibility. Oxford University Press, USA.
  • Boğan, E., & Sarıışık, M. (2020). Organization-related determinants of employees’ CSR motive attributions and affective commitment in hospitality companies. Journal of Hospitality and Tourism Management, 45, 58-66. https://doi.org/10.1016/j.jhtm.2020.07.004
  • Brousseau-Gauthier, F., & Brousseau, Y. (2013). A heritage economy: business model innovation for economic wealth, social well-being, and environmental health. Technology Innovation Management Review, 3(9), 32. http://dx.doi.org/10.22215/timreview/726
  • Cao, S., Yao, H., & Zhang, M. (2023). CSR gap and firm performance: An organizational justice perspective. Journal of Business Research, 158, 113692.https://doi.org/10.1016/j.jbusres.2023.113692
  • Chen, C. Y., Chou, Y. L., & Lee, C. S. (2021). Social innovation, employee value cocreation, and organizational citizenship behavior in a sport-related social enterprise: Mediating effect of corporate social responsibility. Sustainability, 13(22), 12582. https://doi.org/10.3390/su132212582
  • Cheung, G. W., Cooper-Thomas, H. D., Lau, R. S., & Wang, L. C. (2024). Reporting reliability, convergent and discriminant validity with structural equation modeling: A review and best-practice recommendations. Asia Pacific Journal of Management, 41(2), 745-783.
  • Coombs, W. T. (2007). Protecting organization reputations during a crisis: The development and application of situational crisis communication theory. Corporate Reputation Review, 10, 163-176. https://psycnet.apa.org/doi/10.1057/palgrave.crr.1550049
  • Debeljak, J., Krkač, K., & Bušljeta Banks, I. (2011). Acquiring CSR practices: from deception to authenticity. Social Responsibility Journal, 7(1), 5-22.http://dx.doi.org/10.1108/17471111111114503
  • Deci, E. L., & Ryan, R. M. (2013). Intrinsic motivation and self-determination in human behavior. Springer Science & Business Media.
  • Deephouse, D. L., Bundy, J., Tost, L. P., & Suchman, M. C. (2017). Organizational legitimacy: Six key questions. The SAGE Handbook of Organizational İnstitutionalism, 4(2), 27-54
  • Del Baldo, M. (2017). Authentic CSR and leadership: Towards a virtues-based model of stakeholder dialogue and engagement. The Loccioni Group Experience. Stages of Corporate Social Responsibility: From Ideas to Impacts, 179-203. http://dx.doi.org/10.1007/978-3-319-43536-7_9
  • Ellen, P. S., Webb, D. J., & Mohr, L. A. (2006). Building corporate associations: Consumer attributions for corporate socially responsible programs. Journal of the Academy of Marketing Science, 34(2), 147-157. https://doi.org/10.1177/0092070305284976
  • Fatma, M., Ruiz, A. P., Khan, I., & Rahman, Z. (2020). The effect of CSR engagement on e-wom on social media. International Journal of Organizational Analysis, 28(4), 941-956. https://doi.org/10.1108/IJOA-10-2019-1895
  • Fombrun, C. J., Gardberg, N. A., & Sever, J. M. (2000). The reputation quotient sm: A multi-stakeholder measure of corporate reputation. Journal of Brand Management, 7, 241-255.
  • Forehand, M. R., & Grier, S. (2003). When is honesty the best policy? The effect of stated company intent on consumer skepticism. Journal of Consumer Psychology, 13(3), 349-356. https://doi.org/10.1207/S15327663JCP1303_15
  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal Of Marketing Research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104
  • Gayatri, A., Gultom, E., Fransisca, I., & Tiwow, T. F. (2023). The influence of branding credibility on word of mouth through customer satisfaction and customer satisfaction and customer loyalty at Indomaret Surabaya supermarket. Indonesian Marketing Journal, 2(2), 148-156. http://dx.doi.org/10.19166/imj.v2i2.6852
  • Gedik, Y. (2020). Kurumsal sosyal sorumluluk: tanımları, tarihi, teorileri, boyutları ve avantajları üzerine kuramsal bir çerçeve. Haliç Üniversitesi Sosyal Bilimler Dergisi, 3(2), 265-304.
  • Gilbert, D. T., & Malone, P. S. (1995). The correspondence bias. Psychological Bulletin, 117(1), 21.
  • Hair, J. F., Jr., Black, W. C., Babin, B. J., and Anderson, R. E. (2014). Multivariate data analysis (7th ed.). Upper Saddle River, NJ: Prentice-Hall.
  • Hansen, J. M., McDonald, R. E., & Hatfield, H. (2023). Exploring market orientation versus finance orientation effects on perceived CSR motivations and outcomes using resource-advantage (RA) theory. Journal of Business Research, 164, 113977.https://doi.org/10.1016/j.jbusres.2023.113977
  • Jahn, J., Eichhorn, M., & Brühl, R. (2020). How do individuals judge organizational legitimacy? Effects of attributed motives and credibility on organizational legitimacy. Business & Society, 59(3), 545-576. https://doi.org/10.1177/0007650317717959
  • Jamal, J., & Abu Bakar, H. (2017). Revisiting organizational credibility and organizational Reputation–a situational crisis communication approach. In SHS Web of Conferences (Vol. 33, p. 00083). EDP Sciences. http://doi.org/10.1051/shsconf/20173300083
  • Jeon, M. A., & An, D. (2019). A study on the relationship between perceived CSR motives, authenticity and company attitudes: a comparative analysis of cause promotion and cause-related marketing. Asian Journal of Sustainability and Social Responsibility, 4, 1-14. https://doi.org/10.1186/s41180-019-0028-4
  • Joo, S., Miller, E. G., & Fink, J. S. (2019). Consumer evaluations of CSR authenticity: Development and validation of a multidimensional CSR authenticity scale. Journal of Business Research, 98, 236-249. https://doi.org/10.1016/j.jbusres.2019.01.060
  • Kaplan, S. E., & Ruland, R. G. (1991). Positive theory, rationality and accounting regulation. Critical Perspectives on Accounting, 2(4), 361-374. https://doi.org/10.1016/1045-2354(91)90008-2
  • Kim, H., & Lee, M. (2022). Employee perception of corporate social responsibility authenticity: A multilevel approach. Frontiers in Psychology, 13, 948363. https://doi.org/10.3389/fpsyg.2022.948363
  • Kim, K., Jhang, J., & Oh, S. H. Genuine CSR motive and organizational attractiveness: The effects of a company's inconsistent CSR behaviors on moral jobseekers. Business Ethics, the Environment & Responsibility. https://doi.org/10.1111/beer.12735
  • Kim, M. and Stepchenkova, S. (2020), “Corporate social responsibility authenticity from the perspective of restaurant consumers”, The Service Industries Journal, Vol. 40 Nos 15/16, pp. 1140-1166.
  • Kim, Y., Hur, W. M., & Lee, L. (2023). Understanding customer participation in CSR activities: The impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation. Journal of Retailing and Consumer Services, 75, 103436. https://doi.org/10.1016/j.jretconser.2023.103436
  • Lange, D., & Washburn, N. T. (2012). Understanding attributions of corporate social irresponsibility. Academy Of Management Review, 37(2), 300-326. https://doi.org/10.5465/amr.2010.0522
  • Martínez-Falcó, J., Sánchez-García, E., Marco-Lajara, B., & Millan-Tudela, L. A. (2024). Do organizational commitment and consumer satisfaction mediate the relationship corporate social responsibility-sustainable performance? Assessing happiness management in Spanish wineries. Management Decision, 62(2), 643-664. https://doi.org/10.1108/MD-02-2023-0217
  • Mason, C., & Simmons, J. (2013). Giving as good as they get? Organization and employee expectations of ethical business practice. Business and Society Review, 118(1), 47-70. https://doi.org/10.1111/basr.12002
  • Mazutis, D. D., & Slawinski, N. (2015). Reconnecting business and society: Perceptions of authenticity in corporate social responsibility. Journal of Business Ethics, 131, 137-150.http://dx.doi.org/10.1007/s10551-014-2253-1
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KURUMSAL SOSYAL SORUMLULUK MOTİVLERİ, ALGILANAN KSS ÖZGÜNLÜĞÜ, KURUMSAL GÜVENİLİRLİK VE MEŞRUİYET ARASINDAKİ İLİŞKİ BİR AMPİRİK ÇALIŞMA

Yıl 2025, Cilt: 16 Sayı: 1, 207 - 227, 30.06.2025
https://doi.org/10.54688/ayd.1611338

Öz

Günümüzde şirketler toplum ve çevre üzerindeki etkilerini yeniden değerlendirmekte ve odak noktalarını geleneksel kâr elde etme hedeflerinden uzaklaştırmaktadır. Bunun yerine, paydaşlarla hem iyi hem de sürdürülebilir ortaklıklar geliştirmek için yöntemler arıyorlar. Bu çalışma, Kurumsal Sosyal Sorumluluk (KSS) güdüleri, KSS'nin algılanan özgünlüğü ve kurumsal kredibilite ve meşruiyet arasındaki ilişkiyi incelemeyi amaçlamaktadır. Çalışmanın amacı doğrultusunda, senaryo tabanlı anket yaklaşımı kullanılarak 392 katılımcıdan veri toplanmıştır. Araştırma hipotezleri YEM aracılığıyla test edilmiştir. Bulgular, içsel faktörler tarafından yönlendirilen KSS faaliyetlerinin özgünlük üzerinde olumsuz bir etkiye sahip olduğunu, ancak özgünlüğün meşruiyet ve güvenilirlik üzerinde olumlu bir etkiye sahip olduğunu göstermektedir. Ancak dışsal olarak motive edilen KSS eylemlerinin özgünlük üzerinde olumlu bir etkisi vardır ve bu da meşruiyet ve güvenilirliğin artmasına katkıda bulunur.

Kaynakça

  • Afzali, H., & Kim, S. S. (2021). Consumers’ responses to corporate social responsibility: The mediating role of CSR authenticity. Sustainability, 13(4), 2224. https://doi.org/10.3390/su13042224
  • Aguilera, R. V., Rupp, D. E., Williams, C. A., & Ganapathi, J. (2007). Putting the s back in corporate social responsibility: A multilevel theory of social change in organizations. Academy of Management Review, 32(3), 836-863. https://doi.org/10.5465/amr.2007.25275678
  • Alhouti, S., Johnson, C. M., & Holloway, B. B. (2016). Corporate social responsibility authenticity: Investigating its antecedents and outcomes. Journal of Business Research, 69(3), 1242-1249. https://doi.org/10.1016/j.jbusres.2015.09.007
  • Amani, D., & Ismail, I. J. (2022). Investigating the predicting role of COVID-19 preventive measures on building brand legitimacy in the hospitality industry in Tanzania: mediation effect of perceived brand ethicality. Future Business Journal, 8(1), 13. http://dx.doi.org/10.1186/s43093-022-00128-6
  • Amani, D. (2024). The mediating effects of perceived brand integrity on brand ethical behavior and corporate brand legitimacy in halal cosmetics. Journal of Islamic Marketing, 15(6), 1461-1478.http://dx.doi.org/10.1108/JIMA-06-2023-0189
  • Babiak, K., & Trendafilova, S. (2011). CSR and environmental responsibility: Motives and pressures to adopt green management practices. Corporate Social Responsibility and Environmental Management, 18(1), 11-24. https://doi.org/10.1002/csr.229
  • Balaban, D. C., Szambolics, J., & Chirică, M. (2022). Parasocial relations and social media influencers' persuasive power: Exploring the moderating role of product involvement. Acta Psychologica, 230, 103731. https://doi.org/10.1016/j.actpsy.2022.103731
  • Baraibar-Diez, E., Odriozola, M. D., & Sánchez, J. L. F. (2017). Storytelling about CSR: Engaging stakeholders through storytelling about CSR. In CSR 2.0 and the new era of corporate citizenship (pp. 209-230). IGI Global. http://dx.doi.org/10.4018/978-1-5225-1842-6.ch011
  • Blowfield, M., Blowfield, M., & Murray, A. (2014). Corporate responsibility. Oxford University Press, USA.
  • Boğan, E., & Sarıışık, M. (2020). Organization-related determinants of employees’ CSR motive attributions and affective commitment in hospitality companies. Journal of Hospitality and Tourism Management, 45, 58-66. https://doi.org/10.1016/j.jhtm.2020.07.004
  • Brousseau-Gauthier, F., & Brousseau, Y. (2013). A heritage economy: business model innovation for economic wealth, social well-being, and environmental health. Technology Innovation Management Review, 3(9), 32. http://dx.doi.org/10.22215/timreview/726
  • Cao, S., Yao, H., & Zhang, M. (2023). CSR gap and firm performance: An organizational justice perspective. Journal of Business Research, 158, 113692.https://doi.org/10.1016/j.jbusres.2023.113692
  • Chen, C. Y., Chou, Y. L., & Lee, C. S. (2021). Social innovation, employee value cocreation, and organizational citizenship behavior in a sport-related social enterprise: Mediating effect of corporate social responsibility. Sustainability, 13(22), 12582. https://doi.org/10.3390/su132212582
  • Cheung, G. W., Cooper-Thomas, H. D., Lau, R. S., & Wang, L. C. (2024). Reporting reliability, convergent and discriminant validity with structural equation modeling: A review and best-practice recommendations. Asia Pacific Journal of Management, 41(2), 745-783.
  • Coombs, W. T. (2007). Protecting organization reputations during a crisis: The development and application of situational crisis communication theory. Corporate Reputation Review, 10, 163-176. https://psycnet.apa.org/doi/10.1057/palgrave.crr.1550049
  • Debeljak, J., Krkač, K., & Bušljeta Banks, I. (2011). Acquiring CSR practices: from deception to authenticity. Social Responsibility Journal, 7(1), 5-22.http://dx.doi.org/10.1108/17471111111114503
  • Deci, E. L., & Ryan, R. M. (2013). Intrinsic motivation and self-determination in human behavior. Springer Science & Business Media.
  • Deephouse, D. L., Bundy, J., Tost, L. P., & Suchman, M. C. (2017). Organizational legitimacy: Six key questions. The SAGE Handbook of Organizational İnstitutionalism, 4(2), 27-54
  • Del Baldo, M. (2017). Authentic CSR and leadership: Towards a virtues-based model of stakeholder dialogue and engagement. The Loccioni Group Experience. Stages of Corporate Social Responsibility: From Ideas to Impacts, 179-203. http://dx.doi.org/10.1007/978-3-319-43536-7_9
  • Ellen, P. S., Webb, D. J., & Mohr, L. A. (2006). Building corporate associations: Consumer attributions for corporate socially responsible programs. Journal of the Academy of Marketing Science, 34(2), 147-157. https://doi.org/10.1177/0092070305284976
  • Fatma, M., Ruiz, A. P., Khan, I., & Rahman, Z. (2020). The effect of CSR engagement on e-wom on social media. International Journal of Organizational Analysis, 28(4), 941-956. https://doi.org/10.1108/IJOA-10-2019-1895
  • Fombrun, C. J., Gardberg, N. A., & Sever, J. M. (2000). The reputation quotient sm: A multi-stakeholder measure of corporate reputation. Journal of Brand Management, 7, 241-255.
  • Forehand, M. R., & Grier, S. (2003). When is honesty the best policy? The effect of stated company intent on consumer skepticism. Journal of Consumer Psychology, 13(3), 349-356. https://doi.org/10.1207/S15327663JCP1303_15
  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal Of Marketing Research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104
  • Gayatri, A., Gultom, E., Fransisca, I., & Tiwow, T. F. (2023). The influence of branding credibility on word of mouth through customer satisfaction and customer satisfaction and customer loyalty at Indomaret Surabaya supermarket. Indonesian Marketing Journal, 2(2), 148-156. http://dx.doi.org/10.19166/imj.v2i2.6852
  • Gedik, Y. (2020). Kurumsal sosyal sorumluluk: tanımları, tarihi, teorileri, boyutları ve avantajları üzerine kuramsal bir çerçeve. Haliç Üniversitesi Sosyal Bilimler Dergisi, 3(2), 265-304.
  • Gilbert, D. T., & Malone, P. S. (1995). The correspondence bias. Psychological Bulletin, 117(1), 21.
  • Hair, J. F., Jr., Black, W. C., Babin, B. J., and Anderson, R. E. (2014). Multivariate data analysis (7th ed.). Upper Saddle River, NJ: Prentice-Hall.
  • Hansen, J. M., McDonald, R. E., & Hatfield, H. (2023). Exploring market orientation versus finance orientation effects on perceived CSR motivations and outcomes using resource-advantage (RA) theory. Journal of Business Research, 164, 113977.https://doi.org/10.1016/j.jbusres.2023.113977
  • Jahn, J., Eichhorn, M., & Brühl, R. (2020). How do individuals judge organizational legitimacy? Effects of attributed motives and credibility on organizational legitimacy. Business & Society, 59(3), 545-576. https://doi.org/10.1177/0007650317717959
  • Jamal, J., & Abu Bakar, H. (2017). Revisiting organizational credibility and organizational Reputation–a situational crisis communication approach. In SHS Web of Conferences (Vol. 33, p. 00083). EDP Sciences. http://doi.org/10.1051/shsconf/20173300083
  • Jeon, M. A., & An, D. (2019). A study on the relationship between perceived CSR motives, authenticity and company attitudes: a comparative analysis of cause promotion and cause-related marketing. Asian Journal of Sustainability and Social Responsibility, 4, 1-14. https://doi.org/10.1186/s41180-019-0028-4
  • Joo, S., Miller, E. G., & Fink, J. S. (2019). Consumer evaluations of CSR authenticity: Development and validation of a multidimensional CSR authenticity scale. Journal of Business Research, 98, 236-249. https://doi.org/10.1016/j.jbusres.2019.01.060
  • Kaplan, S. E., & Ruland, R. G. (1991). Positive theory, rationality and accounting regulation. Critical Perspectives on Accounting, 2(4), 361-374. https://doi.org/10.1016/1045-2354(91)90008-2
  • Kim, H., & Lee, M. (2022). Employee perception of corporate social responsibility authenticity: A multilevel approach. Frontiers in Psychology, 13, 948363. https://doi.org/10.3389/fpsyg.2022.948363
  • Kim, K., Jhang, J., & Oh, S. H. Genuine CSR motive and organizational attractiveness: The effects of a company's inconsistent CSR behaviors on moral jobseekers. Business Ethics, the Environment & Responsibility. https://doi.org/10.1111/beer.12735
  • Kim, M. and Stepchenkova, S. (2020), “Corporate social responsibility authenticity from the perspective of restaurant consumers”, The Service Industries Journal, Vol. 40 Nos 15/16, pp. 1140-1166.
  • Kim, Y., Hur, W. M., & Lee, L. (2023). Understanding customer participation in CSR activities: The impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation. Journal of Retailing and Consumer Services, 75, 103436. https://doi.org/10.1016/j.jretconser.2023.103436
  • Lange, D., & Washburn, N. T. (2012). Understanding attributions of corporate social irresponsibility. Academy Of Management Review, 37(2), 300-326. https://doi.org/10.5465/amr.2010.0522
  • Martínez-Falcó, J., Sánchez-García, E., Marco-Lajara, B., & Millan-Tudela, L. A. (2024). Do organizational commitment and consumer satisfaction mediate the relationship corporate social responsibility-sustainable performance? Assessing happiness management in Spanish wineries. Management Decision, 62(2), 643-664. https://doi.org/10.1108/MD-02-2023-0217
  • Mason, C., & Simmons, J. (2013). Giving as good as they get? Organization and employee expectations of ethical business practice. Business and Society Review, 118(1), 47-70. https://doi.org/10.1111/basr.12002
  • Mazutis, D. D., & Slawinski, N. (2015). Reconnecting business and society: Perceptions of authenticity in corporate social responsibility. Journal of Business Ethics, 131, 137-150.http://dx.doi.org/10.1007/s10551-014-2253-1
  • McWilliams, A., Siegel, D. S., & Wright, P. M. (2006). Corporate social responsibility: Strategic implications. Journal of Management Studies, 43(1), 1-18. https://doi.org/10.1111/j.1467-6486.2006.00580.x
  • Menon, S., & Kahn, B. E. (2003). Corporate sponsorships of philanthropic activities: when do they impact perception of sponsor brand?. Journal of consumer psychology, 13(3), 316-327.https://doi.org/10.1207/S15327663JCP1303_12
  • Moehl, S., & Friedman, B. A. (2022). Consumer perceived authenticity of organizational corporate social responsibility (CSR) statements: A test of attribution theory. Social Responsibility Journal, 18(4), 875-893. https://doi.org/10.1108/SRJ-07-2020-0296
  • Mohammed, A., & Al-Swidi, A. (2019). The influence of CSR on perceived value, social media and loyalty in the hotel industry. Spanish Journal of Marketing-ESIC, 23(3), 373-396.http://dx.doi.org/10.1108/SJME-06-2019-0029
  • Ellerup Nielsen, A., & Thomsen, C. (2018). Reviewing corporate social responsibility communication: a legitimacy perspective. Corporate Communications: An International Journal, 23(4), 492-511. https://doi.org/10.1108/CCIJ-04-2018-0042
  • Pérez, A. (2019). Building a theoretical framework of message authenticity in CSR communication. Corporate Communications: An International Journal, 24(2), 334-350. https://doi.org/10.1108/CCIJ-04-2018-0051
  • Safeer, A. A., & Liu, H. (2023). Role of corporate social responsibility authenticity in developing perceived brand loyalty: a consumer perceptions paradigm. Journal of Product & Brand Management, 32(2), 330-342. https://doi.org/10.1108/JPBM-01-2022-3807
  • Shea, C. T., & Hawn, O. V. (2019). Microfoundations of corporate social responsibility and irresponsibility. Academy of Management Journal, 62(5), 1609-1642. https://doi.org/10.5465/amj.2014.0795
  • Sheel, R. C., & Vohra, N. (2016). Relationship between perceptions of corporate social responsibility and organizational cynicism: the role of employee volunteering. The International Journal of Human Resource Management, 27(13), 1373-1392. https://doi.org/10.1080/09585192.2015.1072102
  • Story, J., & Neves, P. (2015). When corporate social responsibility (CSR) increases performance: exploring the role of intrinsic and extrinsic CSR attribution. Business Ethics: A European Review, 24(2), 111-124. https://doi.org/10.1111/beer.12084
  • Suchman, M. C. (1995). Managing legitimacy: Strategic and institutional approaches. Academy of Management Review, 20(3), 571-610. https://doi.org/10.5465/amr.1995.9508080331
  • Vermeulen, F., & Barkema, H. (2002). Pace, rhythm, and scope: Process dependence in building a profitable multinational corporation. Strategic Management Journal, 23(7), 637-653. https://doi.org/10.1002/smj.243
  • Vlachos, P. A., Epitropaki, O., Panagopoulos, N. G., & Rapp, A. A. (2013). Causal attributions and employee reactions to corporate social responsibility. Industrial and Organizational Psychology, 6(4), 334-337. https://doi.org/10.1111/iops.12061
  • Vollero, A., Palazzo, M., Siano, A., & Sardanelli, D. (2018). Managing CSR communication: A study of legitimacy-seeking strategies adopted by service and product companies. The TQM Journal, 30(5), 621-637. https://doi.org/10.1108/TQM-11-2017-0131
  • Wagner, N., & Strulak-Wójcikiewicz, R. (2020). Implementation of social responsibility tasks by collaborative platforms in the opinion of users. In CSR in contemporary Poland: Institutional perspectives and stakeholder experiences (pp. 237-256). Cham: Springer International Publishing. http://dx.doi.org/10.1007/978-3-030-42277-6_17
  • Welbeck, E. E. S., Owusu, G. M. Y., Simpson, S. N. Y., & Bekoe, R. A. (2020). CSR in the telecome industry of a developing country: employees' perspective. Journal of Accounting in Emerging Economies, 10(3), 447-464. https://doi.org/10.1108/JAEE-01-2019-0017
  • Wut, T. M., & Ng, P. M. L. (2023). Perceived CSR motives, perceived CSR authenticity, and pro-environmental behavior intention: an internal stakeholder perspective. Social Responsibility Journal, 19(5), 797-811. https://doi.org/10.1108/SRJ-08-2020-0350
Toplam 59 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Araştırma Makalesi
Yazarlar

Abdülkadir Akturan 0009-0008-9107-0333

Gönderilme Tarihi 1 Ocak 2025
Kabul Tarihi 24 Mart 2025
Erken Görünüm Tarihi 27 Haziran 2025
Yayımlanma Tarihi 30 Haziran 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 16 Sayı: 1

Kaynak Göster

APA Akturan, A. (2025). THE RELATIONSHIP AMONG CSR MOTIVES, PERCEIVED CSR AUTHENTICITY, CORPORATE CREDIBILITY, AND LEGITIMACY AN EMPIRICAL STUDY. Akademik Yaklaşımlar Dergisi, 16(1), 207-227. https://doi.org/10.54688/ayd.1611338