İŞLETMELERDE DUYGUSAL ZEKANIN ROLÜ, ÖNEMİ VE POTANSİYELİ: UYGULAMALAR VE ÖRNEKLER
Öz
Anahtar Kelimeler
Kaynakça
- Afsar, B., Cheema, S., & Masood, M. (2017). The role of emotional dissonance and emotional intelligence on job-stress, burnout and well-being among nurses. International Journal of Information Systems and Change Management, 9(2), 87-105.
- Alfonso, L., Zenasni, F., Hodzic, S., & Ripoll, P. (2016). Understanding the mediating role of quality of work life on the relationship between emotional intelligence and organizational citizenship behaviors. Psychological Reports, 118(1), 107-127.
- Amaral, D.G., Price, J.L., Pitkanen, A. and Carmichael, T. (1992) Anatomical organization of the primate amygdaloid complex. In: Aggleton, J. (ed.) The Amygdala: Neurobiological Aspects of Emotion, Memory, and Mental Dysfunction. Wiley-Liss, New York, pp. 1–66.
- Ashforth, B. E. (2001). The Handbook of Emotional Intelligence: Theory, Development, Assessment, and Application at Home, School, and in the Workplace. Personnel Psychology, 54(3), 721.
- Baker, D., Greenberg, C., Hemingway, C., 2006. What Happy Companies Know. Pearson Education, Upper Saddle River, NJ.
- Bardzill, P., & Slaski, M. (2003). Emotional intelligence: Fundamental competencies for enhanced service provision. Managing Service Quality, 13(2), 97-104. Bar-on, R. (1997). The Emotional Intelligence Inventory (EQ-i): Technical manual. Toronto, Canada: Multi-Health Systems
- Bar On, R., & Orme, G. (2003). In Orme and Langhorn, Lessons learned from implementing EI programs – the cutting edge of emotional intelligence interventions. Competency & Emotional Intelligence Quarterly, 10(2), 32-39.
- Bar-On, R. (2010). A new US Air Force study explores the cost-effectiveness of applying the Bar-On EQ-i. http://www.eiconsortium.org/reprints/reprints.htm
Ayrıntılar
Birincil Dil
Türkçe
Konular
-
Bölüm
Derleme
Yazarlar
Erdoğan Koç
*
0000-0003-3183-2574
Türkiye
Yayımlanma Tarihi
31 Aralık 2021
Gönderilme Tarihi
4 Ekim 2021
Kabul Tarihi
31 Ekim 2021
Yayımlandığı Sayı
Yıl 2021 Cilt: 4 Sayı: 2