KURUMSAL DÖNÜŞÜMDE TEKNOLOJİNİN ROLÜ: BİR VAKA ÇALIŞMASINA DAYALI TEORİK BİR ÇERÇEVE ÖNERİSİ

Öz

Bu makale, teknolojinin kurumsal dönüştürücü kapasitelerini vurgulayan bir teorik çerçeve önermeyi amaçlamaktadır. Teknolojiyi deterministik veya voluntarist bir bakış açısıyla sınırlayan geleneksel ikiliğin ötesine geçmeyi amaçlamaktadır. Bu karşıt görüşler, teknoloji tarafından yönlendirilen kurumsal dönüşümleri kavramakta başarısız olmaktadır. Teknolojinin giderek daha görünmez hale geldiği ancak derin bir şekilde etkili olduğu BİT çağında, bu kurumsal karmaşıklığı ele alabilecek bir paradigmayı benimsemek esastır. Yapılandırmacı paradigma, teknolojiyi hem yapılandırılmış hem de yapılandıran ikili bir boyuta sahip sosyal bir yapı olarak kavramsallaştırmak için ilgili bir çerçeve sağlar. Bir su yönetimi kuruluşuna odaklanan vaka çalışması, bu teorik çerçeveyi geliştirmek için ampirik bir temel görevi görmüştür. Teknolojinin yapılandırılmış ve yapılandıran boyutlarından yararlanarak, bu çerçeve kurumsal düzenlemelerin kökenlerini açıklığa kavuştururken kurumsal dönüştürücü kapasitelerini vurgulamaktadır. Bulgular, teknolojiyi hem bir ürün hem de kurumsal dinamiklerin bir katalizörü olarak ikili rolünü vurgulayarak, kuruluşlar içinde kurumsal dönüşümün bir itici gücü olarak daha derin bir anlayışa katkıda bulunmaktadır.

Anahtar Kelimeler

• Organizational transformationn Technology
• Constructivism
• Structuration Theory
• nstitutionalization
• Water Sector

THE ROLE OF TECHNOLOGY IN INSTITUTIONAL TRANSFORMATION: A THEORETICAL FRAMEWORK PROPOSAL BASED ON A CASE STUDY

Öz

This paper aims to propose a theoretical framework that highlights the institutional transformative capacities of technology. It seeks to move beyond the traditional dichotomy that confines technology to either a deterministic or a voluntarist perspective. These opposing views fail to grasp the organizational transformations driven by technology. In the era of ICTs, where technology becomes increasingly invisible yet profoundly impactful, adopting a paradigm capable of addressing this organizational complexity is essential. The constructivist paradigm provides a relevant framework for conceptualizing technology as a social construct with a dual dimension—both structured and structuring. The case study, focused on a water management entity, served as the empirical basis for developing this theoretical framework. By leveraging the structured and structuring dimensions of technology, this framework highlights its institutional transformative capacities while clarifying the origins of institutional arrangements. The findings contribute to a deeper understanding of technology as a driver of institutional transformation within organizations, emphasizing its dual role as both a product and a catalyst of institutional dynamics.

Anahtar Kelimeler

• Organizational transformationn Technology
• Constructivism
• Structuration Theory
• Institutionalization
• Water Sector

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