A BIBLIOMETRIC ANALYSIS OF ARTICLES PUBLISHED WITH THE TITLE OF E-GOVERNMENT WITH VOSVIEWER

Yıl 2024, Cilt: 2 Sayı: 1, 141 - 162, 31.07.2024

Nilgün Kahraman

Öz

In recent years, the rapid development of technology and its impact on every aspect of our lives has reached tremendous power. It is impossible for technology, which affects all sectors, not to affect public administration. The use of technology is becoming increasingly widespread and important in both central and local governments. The power of technology is used especially in public service delivery. Thus, the classical government understanding has changed and turned into an electronic government. For this reason, different studies on e-government have begun to be carried out. Based on this, the first aim of this study is to analyze the articles written about e-government in detail. Since the study is not limited only to the field of public administration, other fields that study e-government are also included in the study. Thus, the other aim of the study is to reveal in which areas and how joint studies can be carried out while studying e-government. In this sense, the study is a useful study that shows which subjects are most studied in e-government and which subjects have become important in recent years. In the research, publications published in the WoS (Web of Science) database between 2001 and 2024 were accessed. These publications were accessed by searching the keyword "e-government" or "electronic government" in the "title" heading. A total of 1655 studies were bibliometrically analyzed with the VOSviewer program. According to the results of the analysis, it was seen that there was an increase in the number of publications after 2005. It has been examined that the majority of the publications originate from the USA (United States of America) and the USA is at the center of the citation analysis. The most used keywords are adoption, government, trust and communication technologies. It has been observed that the keywords "big data, open data, machine learning, artificial intelligence" have gained popularity and started to be studied in recent years. Finally, the 10 most cited articles on the subject studied in the article were examined in detail.

Anahtar Kelimeler

Bibliometrics, E-government, Electronic Government, Public Administration, VOSviewer

E-DEVLET BAŞLIĞI İLE YAYINLANAN MAKALELERİN VOSVİEWER İLE BİBLİYOMETRİK BİR ANALİZİ

Öz

Son yıllarda, teknolojinin hızla gelişmesi ve hayatımızın her alanına etki etmesi muazzam bir güce ulaşmıştır. Bütün sektörleri etkileyen teknolojinin kamu yönetimini etkilememesi mümkün değildir. Hem merkezi yönetimlerde hem de yerel yönetimlerde teknoloji kullanımı giderek yaygınlaşmakta ve önem kazanmaktadır. Özellikle kamu hizmet sunumunda teknolojinin gücünden faydalanılmaktadır. Böylelikle klasik devlet anlayışı da değişime girerek elektronik devlet haline dönüşmüştür. Bu sebeple e-devlet ile ilgili farklı çalışmalar yapılmaya başlanmıştır. Buradan hareketle bu çalışmada ilk amaç, e-devlet ile ilgili yazılan makaleleri detaylı bir şekilde analiz etmektir. Çalışma sadece kamu yönetimi alanı ile sınırlandırılmadığı için e-devlet konusunu çalışan diğer alanlar da çalışmada yer almaktadır. Böylelikle, çalışmanın diğer amacı, e-devlet konusu çalışılırken hangi alanlarda, nasıl ortak çalışmalar yapılacağının da ortaya çıkarılmasıdır. Bu anlamda çalışma, e-devlet konusunda en çok hangi konuların çalışıldığını, son yıllarda hangi konuların önemli olmaya başladığını ve Türkiye’nin ne düzeyde olduğunu gösteren faydalı ve detaylı bir çalışmadır. Araştırmada 2001-2024 tarihleri arasında WoS (Web of Science) veri tabanında yayınlanan makalelere ulaşılmıştır. Bu yayınlara “e-government” veya “electronic government” anahtar kelimesinin “title” başlığında aranması ile ulaşılmıştır. Toplamda 1655 tane çalışma VOSviewer programı ile bibliyometrik olarak analiz edilmiştir. Yapılan analiz sonuçlarına göre, 2005 yılından sonra yayın sayısında artış meydana geldiği görülmüştür. Yapılan yayınların büyük çoğunluğunun ABD (Amerika Birleşik Devletleri) kaynaklı olduğu ve atıf analizinin merkezinde de ABD olduğu incelenmiştir. En çok kullanılan anahtar kelimeler; benimseme, devlet, güven ve iletişim teknolojileridir. “Büyük veri, açık veri, makine öğrenmesi, yapay zekâ” anahtar kelimelerinin ise son yıllarda popülerlik kazandığı ve çalışılmaya başlandığı görülmüştür. Son olarak, makalede çalışılan konu ile ilgili en çok atıf alan 10 makale ayrıntılı olarak incelenmiştir.

Anahtar Kelimeler

Bibliyometrik, E-devlet, Elektronik Devlet, Kamu Yönetimi, VOSviewer

Kaynakça

• Bélanger, F. ve Carter, L. (2008). Trust and Risk in E-Government Adoption. The Journal of Strategic Information Systems, 17(2), 165-176.
• Bertot, J. C., Jaeger, P. T., ve Grimes, J. M. (2010). Using Icts to Create a Culture of Transparency: E-Government and Social Media As Openness and Anti-Corruption Tools for Societies. Government İnformation Quarterly, 27(3), 264-271.
• Burkut, E. B. (2023). Wos ve Scopus Veri Tabanındaki Yavaş Şehirlerle (Cittaslow) İlgili Yayınların VOSviewer Programıyla Analizi. Bab Journal of FSMVU Faculty of Architecture and Design. 4 (1), 22-52.
• Carter, L. ve Bélanger, F. (2005). The Utilization of E‐Government Services: Citizen Trust, İnnovation and Acceptance Factors. Information Systems Journal, 15(1), 5-25.
• Donthu, N., Kumar, S., Mukherjee, D., Pandey, N., ve Lim, W. M. (2021). How to Conduct a Bibliometric Analysis: An Overview and Guidelines. Journal of Business Research, 133, 285-296.
• Dragomyretska, N., Palagnyuk, Y., Andriyash, V., Matvieienko, I., ve Samofalov, D. (2022). The Introduction of Modern Technologies in Public Administration in the Context of Globalization. International Journal of Computer Science and Network Security, 22(2), 334-340.
• Gao, P., Song, Y., Li, X. ve Lin, H. (2019). Quality Guarantee of Graduate Education in China: A Bibliometric Study. In 2019 5th International Conference on Social Science and Higher Education (ICSSHE 2019),292-295.
• Glanzel, W. (2003). Bibliometrics as a Research Field a Course On Theory and Application Of Bibliometric İndicators. 22.04.2023 tarihinde https://yunus.hacettepe.edu.tr/~tonta/courses/spring2011/bby704/bibliometrics-as-a-research-field-Bib_Module_KUL.pdf adresinden alındı. Grytsyshen, D., Dragan, I., Sergiienko, L., Ivanyuta, V. ve Dolinchenko, O. (2022). Information and Communication Technologies in the Public Administration System in the Context of Socio-Economic Development. International Journal of Computer Science and Network Security, 22(1), 574-580. Gül, H. (2018). Dijitalleşmenin Kamu Yönetimi ve Politikaları ile Bu Alanlardaki Araştırmalara Etkileri. Yasama Dergisi, (36), 5-26.
• Ibrahim, A. H., ve Nurmandi, A. (2023). Range of Publications for E-Government Services: a Review and Bibliometric Analysis. Journal of Information Technology Management, 15(2), 164-182.
• İşbilen, T. (2021). Kamuda Dijital Dönüşüm. 23.04.2023 tarihinde https://www.emo.org.tr/ekler/7d7fec90343fb1c_ek.pdf?dergi=1245 adresinden alındı.
• Jorgensen, D. J. ve Klay, W. E. (2007). Technology-Driven Change and Public Administration: Establishing Essential Normative Principles. International Journal of Public Administration, 30(3), 289-305.
• Karo, E. ve Kattel, R. (2019). Public Administration, Technology and Innovation: Government as Technology Maker? Permanent Study Group 15: Public Administration, Technology and Innovation.
• 29.04.2023 tarihinde https://doi.org/10.1007/978-3-319-92856-2_25 adresinden alındı.
• Katz, J. S., ve Martin, B. R. (1997). What is Research Collaboration?. Research Policy, 26(1), 1-18. Kinanti, N. P. ve Yuadi, I. (2023). Publication Mapping regarding E-Government Implementation using VosViewer and Biblioshiny. Journal of Economics, Business, and Government Challenges, 6(2), 59-64.
• Krauskopf, E. (2018). A Bibliometric Analysis of The Journal of Infection and Public Health: 2008–2016. Journal of İnfection and Public Health, 11(2), 224-229. Layne, K. ve Lee, J. (2001). Developing Fully Functional E-Government: A Four Stage Model. Government İnformation Quarterly, 18(2), 122-136.
• Linders, D. (2012). From E-Government to We-Government: Defining A Typology for Citizen Coproduction İn The Age Of Social Media. Government İnformation Quarterly, 29(4), 446-454.
• Lobonț, O. R., Țăran, A. M. ve Costea, F. (2020). E-Government Research Still Matter? A Bibliometric Analysis. Annals of the University Dunarea de Jos of Galati: Fascicle: I, Economics & Applied Informatics, 26(2).
• McBurney, M. K. ve Novak, P. L. (2002). What is Bibliometrics and Why Should You Care?. IEEE International Professional Communication Conference. 108-114.
• Moon, M. J. (2002). The Evolution Of E‐Government Among Municipalities: Rhetoric Or Reality?. Public Administration Review, 62(4), 424-433.
• Napitupulu, D. ve Yakub, R. (2021). A Bibliometric Analysis of E-Government Research. Library Philosophy and Practice, 2021, 1-19.
• Popova, L., Seniv, B., Korol, V., Galushko, O. ve Biriukov, I. (2023). The Role of Digital Technologies In The Public Administration Sphere Br. Cuestiones Politicas, 41(76), 207-221.
• Ramzy, M. ve Ibrahim, B. (2024). The Evolution of E-Government Research Over Two Decades: Applying Bibliometrics and Science Mapping Analysis. Library Hi Tech, 42(1), 227-260.
• Rehn, C., Gornıtzkı, C., Larsson, A. ve Wadskog, D. (2006). Bibliometric Handbook 2.0 (2014). Karolinska Institutet, 57, 119-37.
• Roziqin, A., Kismartini, Fajrina, A. N., Salahudin, ve Sulistyaningsih, T. (2022). The Development of Indonesian E-Government: A Bibliometric Analysis. COLLNET Journal Of Scientometrics And Information Management, 16(1), 49-74.
• Teo, T. S., Srivastava, S. C. ve Jiang, L. I. (2008). Trust and Electronic Government Success: An Empirical Study. Journal Of Management İnformation Systems, 25(3), 99-132.
• Tolbert, C. J. ve Mossberger, K. (2006). The Effects of E‐Government on Trust and Confidence in Government. Public Administration Review, 66(3), 354-369.
• Urbanovics, A. ve Sasvari, P. L. (2021). The Status of E-Government Research From A Bibliometric Aspect. In Central and Eastern European Edem and Egov Days, 75-88.
• Van Eck, N. ve Waltman, L. (2010). Software Survey: VOSviewer, A Computer Program For Bibliometric Mapping. Scientometrics, 84(2), 523-538.
• Welch, E. W. Hinnant, C. C. ve Moon, M. J. (2005). Linking Citizen Satisfaction with E-Government and Trust in Government. Journal of Public Administration Research and Theory, 15(3), 371-391.
• West, D. M. (2004). E‐Government and The Transformation of Service Delivery and Citizen Attitudes. Public Administration Review, 64(1), 15-27.
• Winarsih, A. S., ve Ratminto, R. (2024). A Bibliometric Study of E-government: Management Information Science Research in Indonesia During 2012-2022. 23.04.2023 tarihinde https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4783847 adresinden alındı.
• Zupic, I., ve Čater, T. (2015). Bibliometric Methods in Management and Organization. Organizational Research Methods, 18(3), 429-472.