Araştırma Makalesi
PDF EndNote BibTex RIS Kaynak Göster

GOVERNMENT PURCHASING: A REVIEW OF E-PROCUREMENT SYSTEM IN MALAYSIA

Yıl 2009, Cilt 4, Sayı 1, 27 - 41, 01.06.2009

Öz

The quest to improve the government service delivery is becoming an important agenda for most governments. Information and Communication Technology (ICT) and the Internet in particular have opened new possibilities for the government and the governed, just as it has for the businesses and its customers. Governments of both developed and developing countries have embraced ICT to improve the quality of public service, increase public access to information and to energize more participation in civic affairs. This case study examines the overall implementation of the e-Government initiative in Malaysia, with specific emphasis on the electronic procurement project, also known as e-Perolehan. The general consensus amongst both the buyer and seller communities is that e-procurement will become a catalyst towards a new and innovative supply chain management process within our public sector. It is envisioned that within the next three to five years, more suppliers will grab the opportunity and benefit fully from the e-procurement initiative in Malaysia. Findings from our factor analysis and correlations indicate that organizational, environmental, and technological factors influence the adoption of e-Perolehan in Malaysia.

Kaynakça

  • Ancarani, A. (2005). “Towards Quality e-Services in the Public Sector: The Evolution of Web Sites in the Local Public Service Sector”. Managing Service Quality, 15(1), 6-23.
  • Chan, J.K.Y & Lee, M.K.O. (2002). “SME E-Procurement Adoption in Hong Kong: The Roles of Power, Trust and Value”. Proceedings of the 36th Hawaii International Conference on System Sciences (HICSS).
  • Davila, A., Gupta, M. & Palmer, R. (2003). ”Moving Procurement Systems to the Internet: The Adoption and Use of E-Procurement Technology Models”. European Management Journal, 21(1), 11-23.
  • de Boer, L., Harink, J. & Heijboer, G. (2002). “A Conceptual Model for Assessing the Impact of Electronic Procurement”. European Journal of Purchasing and Supply Management, 8(1), 25-33.
  • Government of Malaysia (1997i).Electronic Government Flagship Application: Electronic Government Information Technology Policy & Standards. Malaysian Administrative Modernization and Management Planning Unit (MAMPU), Prime Minister's Department, Malaysia
  • Hart-Teeter (2001), “E-Government: The Next American Revolution”. Council for Excellence in Government, http://www.excelgov.org/egovpoll/index.htm
  • Hazman S., Ala-aldin A. (2000). ”A Study of the Use of Information Technology and its Impact on Service Quality in the Malaysian Public Sector”. Paper presented in EROPA Hong Kong Conference 2000.
  • Hazman, S., Maniam, K., Abdul Jalil, M.A. & Ahmad Naqiyuddin, A. (2006). “E-Government in Evolution: An Evaluative Survey of Government Websites”. Paper presented at E- Gov 2006 Conference. 26-28 April, 2006, Rama Gardens Hotel, Bangkok, Thailand. Howard, M. (2001). “E-Government across the Globe: How Will ‘e’ Change Government”. Government Finance Review, 17(4), 6-9.
  • Knudsen, D. (2002). “Uncovering the Strategic Domain of e-Procurement”. Paper presented in the 11th Annual International Purchasing and Supply Education and Research Association Conference, Twente University, Netherlands.
  • Lieber, A. (2000), E-government initiatives meeting. http://www.osti.gov
  • Maniam K. (2005). “E-government in Malaysia”. Paper presented at the e-gov conference (Conflux 2005) in New Delhi, India, 17-19 October 2005.
  • Maniam, K. & Halimah, A. & Hazman, S.A. (2006). “Citizens Expectations for Electronic Government Services: Malaysian Perspectives”. Paper presented at the e-gov Asia Conference in Bangkok,Thailand, 26-28 April 2006.
  • Maniam, K., Murali, R. & Magiswary, D. (2007). “Technology Innovations in Government Supply Chain Management Processes: A Case Study of e-Perolehan Initiative in Malaysia”. Paper presented at the 4th Asialics International Conference, 22-24 July, 2007, University of Malaya, Kuala Lumpur, Malaysia.
  • Maniam, K. & Halimah, A. (2007). “Enhancing Supply Chain Management: e-Perolehan in Malaysia”. E-Government Magazine for Asia & the Middle East (e-gov), April issue, pp. 8-13.
  • Muhammad Rais, A.K. & Nazariah, M.K. (2003). “E-Government in Malaysia: Improving Responsiveness and Capacity to Serve”. Kuala Lumpur: Pelanduk Publications.
  • Moon, M.J. (2005). “E-Procurement Management in State Governments: Diffusion of E- Procurement Practices and its Determinants”. Journal of Public Procurement, 5(1), 54- 72.
  • Neef, D. (2001). “e-Procurement: From Strategy to Implementation”. Upper Saddle River, New Jersey: Financial Times Prentice Hall Books.
  • Othman, Y. (1997), “MSC and the Vision of E-government”. In proceedings of the National Symposium on Electronic Government, Kuala Lumpur, December 8, 1997.
  • Seifert, J.W. & Relyea, H.C. (2004). “Considering e-Government from the U.S. Federal Perspective: A Evolving Concept, a Developing Practice”. Journal of e-Government, 1(1), 7-16.
  • Sohaimi, M.S. (2003). “The Multimedia Super Corridor (MSC) and E-Government Initiatives in Malaysia”. Paper presented at the Third ITU-Waseda University Workshop for Regulations and Policy Makers, Tokyo, Japan, 27-30 October, 2003.
  • Thai, K.V. (2001). “Public Procurement Re-examined”. Journal of Public Procurement, 1(1), 9-50.
  • Tonkin, C. (2003). “E-Procurement in the Public Sector: Story, Myth and Legend”. Paper presented to the Policy Institute, Trinity College Dublin on 18 November 2003.
  • Vaidya, K., Sajeev, A.S.M. & Callender, G. (2006). “Critical Factors that Influence e- Procurement Implementation Success in the Public Sector”. Journal of Public Procurement, 6(1&3), 70-99.
  • West, D.M. (2004). “E-Government and the Transformation of Service Delivery and Citizen Attitudes”. Public Administrative Review, 64(1), 15-27.
  • World Bank (2003). http://www1.worldbank.org/publicsector/egov/ (Accessed on 20 June 2006).

GOVERNMENT PURCHASING: A REVIEW OF E-PROCUREMENT SYSTEM IN MALAYSIA

Yıl 2009, Cilt 4, Sayı 1, 27 - 41, 01.06.2009

Öz

The quest to improve the government service delivery is becoming an important agenda for most governments. Information and Communication Technology (ICT) and the Internet in particular have opened new possibilities for the government and the governed, just as it has for the businesses and its customers. Governments of both developed and developing countries have embraced ICT to improve the quality of public service, increase public access to information and to energize more participation in civic affairs. This case study examines the overall implementation of the e-Government initiative in Malaysia, with specific emphasis on the electronic procurement project, also known as e-Perolehan. The general consensus amongst both the buyer and seller communities is that e-procurement will become a catalyst towards a new and innovative supply chain management process within our public sector. It is envisioned that within the next three to five years, more suppliers will grab the opportunity and benefit fully from the e-procurement initiative in Malaysia. Findings from our factor analysis and correlations indicate that organizational, environmental, and technological factors influence the adoption of e-Perolehan in Malaysia. 

Kaynakça

  • Ancarani, A. (2005). “Towards Quality e-Services in the Public Sector: The Evolution of Web Sites in the Local Public Service Sector”. Managing Service Quality, 15(1), 6-23.
  • Chan, J.K.Y & Lee, M.K.O. (2002). “SME E-Procurement Adoption in Hong Kong: The Roles of Power, Trust and Value”. Proceedings of the 36th Hawaii International Conference on System Sciences (HICSS).
  • Davila, A., Gupta, M. & Palmer, R. (2003). ”Moving Procurement Systems to the Internet: The Adoption and Use of E-Procurement Technology Models”. European Management Journal, 21(1), 11-23.
  • de Boer, L., Harink, J. & Heijboer, G. (2002). “A Conceptual Model for Assessing the Impact of Electronic Procurement”. European Journal of Purchasing and Supply Management, 8(1), 25-33.
  • Government of Malaysia (1997i).Electronic Government Flagship Application: Electronic Government Information Technology Policy & Standards. Malaysian Administrative Modernization and Management Planning Unit (MAMPU), Prime Minister's Department, Malaysia
  • Hart-Teeter (2001), “E-Government: The Next American Revolution”. Council for Excellence in Government, http://www.excelgov.org/egovpoll/index.htm
  • Hazman S., Ala-aldin A. (2000). ”A Study of the Use of Information Technology and its Impact on Service Quality in the Malaysian Public Sector”. Paper presented in EROPA Hong Kong Conference 2000.
  • Hazman, S., Maniam, K., Abdul Jalil, M.A. & Ahmad Naqiyuddin, A. (2006). “E-Government in Evolution: An Evaluative Survey of Government Websites”. Paper presented at E- Gov 2006 Conference. 26-28 April, 2006, Rama Gardens Hotel, Bangkok, Thailand. Howard, M. (2001). “E-Government across the Globe: How Will ‘e’ Change Government”. Government Finance Review, 17(4), 6-9.
  • Knudsen, D. (2002). “Uncovering the Strategic Domain of e-Procurement”. Paper presented in the 11th Annual International Purchasing and Supply Education and Research Association Conference, Twente University, Netherlands.
  • Lieber, A. (2000), E-government initiatives meeting. http://www.osti.gov
  • Maniam K. (2005). “E-government in Malaysia”. Paper presented at the e-gov conference (Conflux 2005) in New Delhi, India, 17-19 October 2005.
  • Maniam, K. & Halimah, A. & Hazman, S.A. (2006). “Citizens Expectations for Electronic Government Services: Malaysian Perspectives”. Paper presented at the e-gov Asia Conference in Bangkok,Thailand, 26-28 April 2006.
  • Maniam, K., Murali, R. & Magiswary, D. (2007). “Technology Innovations in Government Supply Chain Management Processes: A Case Study of e-Perolehan Initiative in Malaysia”. Paper presented at the 4th Asialics International Conference, 22-24 July, 2007, University of Malaya, Kuala Lumpur, Malaysia.
  • Maniam, K. & Halimah, A. (2007). “Enhancing Supply Chain Management: e-Perolehan in Malaysia”. E-Government Magazine for Asia & the Middle East (e-gov), April issue, pp. 8-13.
  • Muhammad Rais, A.K. & Nazariah, M.K. (2003). “E-Government in Malaysia: Improving Responsiveness and Capacity to Serve”. Kuala Lumpur: Pelanduk Publications.
  • Moon, M.J. (2005). “E-Procurement Management in State Governments: Diffusion of E- Procurement Practices and its Determinants”. Journal of Public Procurement, 5(1), 54- 72.
  • Neef, D. (2001). “e-Procurement: From Strategy to Implementation”. Upper Saddle River, New Jersey: Financial Times Prentice Hall Books.
  • Othman, Y. (1997), “MSC and the Vision of E-government”. In proceedings of the National Symposium on Electronic Government, Kuala Lumpur, December 8, 1997.
  • Seifert, J.W. & Relyea, H.C. (2004). “Considering e-Government from the U.S. Federal Perspective: A Evolving Concept, a Developing Practice”. Journal of e-Government, 1(1), 7-16.
  • Sohaimi, M.S. (2003). “The Multimedia Super Corridor (MSC) and E-Government Initiatives in Malaysia”. Paper presented at the Third ITU-Waseda University Workshop for Regulations and Policy Makers, Tokyo, Japan, 27-30 October, 2003.
  • Thai, K.V. (2001). “Public Procurement Re-examined”. Journal of Public Procurement, 1(1), 9-50.
  • Tonkin, C. (2003). “E-Procurement in the Public Sector: Story, Myth and Legend”. Paper presented to the Policy Institute, Trinity College Dublin on 18 November 2003.
  • Vaidya, K., Sajeev, A.S.M. & Callender, G. (2006). “Critical Factors that Influence e- Procurement Implementation Success in the Public Sector”. Journal of Public Procurement, 6(1&3), 70-99.
  • West, D.M. (2004). “E-Government and the Transformation of Service Delivery and Citizen Attitudes”. Public Administrative Review, 64(1), 15-27.
  • World Bank (2003). http://www1.worldbank.org/publicsector/egov/ (Accessed on 20 June 2006).

Ayrıntılar

Birincil Dil İngilizce
Konular Sosyal
Bölüm Makaleler
Yazarlar

Okt.maniam KALIANNAN Bu kişi benim


Doç. Dr.halimah AWANG Bu kişi benim


Dr.murali RAMAN Bu kişi benim

Yayımlanma Tarihi 1 Haziran 2009
Yayınlandığı Sayı Yıl 2009, Cilt 4, Sayı 1

Kaynak Göster

Bibtex @araştırma makalesi { beyder47347, journal = {Bilgi Ekonomisi ve Yönetimi Dergisi}, eissn = {1308-3937}, address = {}, publisher = {İbrahim Güran YUMUŞAK}, year = {2009}, volume = {4}, number = {1}, pages = {27 - 41}, title = {GOVERNMENT PURCHASING: A REVIEW OF E-PROCUREMENT SYSTEM IN MALAYSIA}, key = {cite}, author = {Kalıannan, Okt.maniam and Awang, Doç. Dr.halimah and Raman, Dr.murali} }
APA Kalıannan, O. , Awang, D. D. & Raman, D. (2009). GOVERNMENT PURCHASING: A REVIEW OF E-PROCUREMENT SYSTEM IN MALAYSIA . Bilgi Ekonomisi ve Yönetimi Dergisi , 4 (1) , 27-41 . Retrieved from https://dergipark.org.tr/tr/pub/beyder/issue/3480/47347
MLA Kalıannan, O. , Awang, D. D. , Raman, D. "GOVERNMENT PURCHASING: A REVIEW OF E-PROCUREMENT SYSTEM IN MALAYSIA" . Bilgi Ekonomisi ve Yönetimi Dergisi 4 (2009 ): 27-41 <https://dergipark.org.tr/tr/pub/beyder/issue/3480/47347>
Chicago Kalıannan, O. , Awang, D. D. , Raman, D. "GOVERNMENT PURCHASING: A REVIEW OF E-PROCUREMENT SYSTEM IN MALAYSIA". Bilgi Ekonomisi ve Yönetimi Dergisi 4 (2009 ): 27-41
RIS TY - JOUR T1 - GOVERNMENT PURCHASING: A REVIEW OF E-PROCUREMENT SYSTEM IN MALAYSIA AU - Okt.maniamKalıannan, Doç. Dr.halimahAwang, Dr.muraliRaman Y1 - 2009 PY - 2009 N1 - DO - T2 - Bilgi Ekonomisi ve Yönetimi Dergisi JF - Journal JO - JOR SP - 27 EP - 41 VL - 4 IS - 1 SN - -1308-3937 M3 - UR - Y2 - 2022 ER -
EndNote %0 Bilgi Ekonomisi ve Yönetimi Dergisi GOVERNMENT PURCHASING: A REVIEW OF E-PROCUREMENT SYSTEM IN MALAYSIA %A Okt.maniam Kalıannan , Doç. Dr.halimah Awang , Dr.murali Raman %T GOVERNMENT PURCHASING: A REVIEW OF E-PROCUREMENT SYSTEM IN MALAYSIA %D 2009 %J Bilgi Ekonomisi ve Yönetimi Dergisi %P -1308-3937 %V 4 %N 1 %R %U
ISNAD Kalıannan, Okt.maniam , Awang, Doç. Dr.halimah , Raman, Dr.murali . "GOVERNMENT PURCHASING: A REVIEW OF E-PROCUREMENT SYSTEM IN MALAYSIA". Bilgi Ekonomisi ve Yönetimi Dergisi 4 / 1 (Haziran 2009): 27-41 .
AMA Kalıannan O. , Awang D. D. , Raman D. GOVERNMENT PURCHASING: A REVIEW OF E-PROCUREMENT SYSTEM IN MALAYSIA. Journal of Knowlede Economy & Knowledge Management. 2009; 4(1): 27-41.
Vancouver Kalıannan O. , Awang D. D. , Raman D. GOVERNMENT PURCHASING: A REVIEW OF E-PROCUREMENT SYSTEM IN MALAYSIA. Bilgi Ekonomisi ve Yönetimi Dergisi. 2009; 4(1): 27-41.
IEEE O. Kalıannan , D. D. Awang ve D. Raman , "GOVERNMENT PURCHASING: A REVIEW OF E-PROCUREMENT SYSTEM IN MALAYSIA", Bilgi Ekonomisi ve Yönetimi Dergisi, c. 4, sayı. 1, ss. 27-41, Haz. 2009