Kırsalda Yaşayanlarda Öz-Bildirime Dayalı Karşılanamayan Sağlık İhtiyaçları ve Sağlık Hizmetleri Sistemine Güven
Yıl 2026,
Cilt: 8 Sayı: 1
,
184
-
198
,
27.04.2026
Nüket Pancar
,
Yeliz Mercan
Öz
Amaç: Bu araştırmanın amacı, kırsalda yaşayan bireylerde öz bildirime dayalı karşılanamayan sağlık ihtiyacı ile sağlık hizmetleri sistemine güven düzeyi arasındaki ilişkiyi incelemektir.
Gereç ve Yöntem: Kesitsel tipteki bu araştırma Nisan–Haziran 2022 tarihleri arasında, Kırklareli il merkezine bağlı olmayan ve ile bağlı kasaba/belde ve köy yerleşim birimlerinde yaşayan 472 katılımcı ile yürütülmüştür. Bu çalışmada kırsal yerleşim, il merkezi dışında kalan kasaba/belde ve köy yerleşim alanları olarak tanımlanmıştır. Veriler Kişisel Bilgi Formu ve Sağlık Hizmetleri Sistemine Çok Boyutlu Güven Ölçeği (MTHCSS) ile toplanmıştır.
Bulgular: Yaş ortalaması 59.28 ± 11.64 olan katılımcıların %58.3’ü kasaba/beldede yaşamaktaydı. MTHCSS genel puan ortalaması 62.43 ± 12.22 idi. Son 12 ay içinde öz-bildirime dayalı karşılanamayan sağlık ihtiyacı prevalansı %30.3’tü. Öz-bildirime dayalı karşılanamayan sağlık ihtiyacı bulunan katılımcıların %67.1’i sağlık profesyonellerine, %82.5’i sağlık bakım/muayene hizmetlerine ve %41.3’ü hastalık ile ilgili ekipman/ilaç/hastalık yönetimi ile ilgili bilgiye erişememişti. Son 12 ay içerisinde karşılanamayan sağlık hizmeti gereksinimi bildiren ve sağlık profesyonellerine ya da sağlık/muayene hizmetlerine erişemeyen katılımcılarda, MTHCSS toplam ve tüm alt boyut medyan puanlarının anlamlı derecede daha düşük olduğu saptanmıştır (p<0.001).
Sonuç: Kırsal bölgelerde randevu sistemine erişimin kolaylaştırılmasına ve yapısal engellerin azaltılmasına yönelik hedeflenmiş müdahaleler, sağlık sistemine duyulan güvenin artırılmasına katkı sağlayabilir.
Etik Beyan
İnsan katılımcılar üzerinde yapılan çalışmalarda gerçekleştirilen tüm işlemler, kurumsal ve/veya ulusal araştırma komitesinin etik standartlarına ve 1964 Helsinki Bildirgesi ve sonraki değişiklikleri veya karşılaştırılabilir etik standartlarına uygun olarak gerçekleştirilmiştir. Etik onay, Kırklareli Üniversitesi Rektörlüğü Bilimsel Araştırma ve Yayın Etiği Kurulu'ndan (08/06/2022- E-35523585-302.99-49286) alınmıştır. Ölçeğin kullanımı için ilgili yazardan izin alınmıştır. Katılımcılardan Bilgilendirilmiş Gönüllü Onam Formu alınmıştır.
Kaynakça
-
Baroudi, M., Goicolea, I., Hurtig, A. K., & San-Sebastian, M. (2022). Social factors associated with trust in the health system in northern Sweden: a cross-sectional study. BMC Public Health, 22(1). doi:10.1186/S12889-022-13332-4
-
Chaupain-Guillot, S., & Guillot, O. (2015). Health system characteristics and unmet care needs in Europe: an analysis based on EU-SILC data. European Journal of Health Economics, 16(7), 781–796. doi:10.1007/S10198-014-0629-X/TABLES/6
-
Choi, J. A., & Kim, O. (2021). Factors Influencing Unmet Healthcare Needs among Older Korean Women. International Journal of Environmental Research and Public Health, 18(13). doi:10.3390/IJERPH18136862
-
Daerga, L., Sjölander, P., Edin Liljegren, A., & Jacobsson, L. (2012). The confidence in health care and social services in northern Sweden--a comparison between reindeer-herding Sami and the non-Sami majority population. Scandinavian Journal of Public Health, 40(6), 516–522. doi:10.1177/1403494812453971
-
Dinç, L., Korkmaz, F., & Karabulut, E. (2013). A Validity and Reliability Study of the Multidimensional Trust in Health-Care Systems Scale in a Turkish Patient Population. Soc Indic Res, 113, 107–120. doi:10.1007/s11205-012-0084-y
-
Do, Y. K., Carpenter, W. R., Spain, P., Clark, J. A., Hamilton, R. J., Galanko, J. A., Jackman, A., Talcott, J. A., & Godley, P. A. (2010). Race, healthcare access and physician trust among prostate cancer patients. Cancer Causes & Control : CCC, 21(1), 31. doi:10.1007/S10552-009-9431-Y
-
Douthit, N., Kiv, S., Dwolatzky, T., & Biswas, S. (2015). Exposing some important barriers to health care access in the rural USA. Public Health, 129(6), 611–620. doi:10.1016/J.PUHE.2015.04.001
-
Egede, L. E., & Ellis, C. (2008). Development and Testing of the Multidimensional Trust in Health Care Systems Scale. Journal of General Internal Medicine, 23(6), 808. doi:10.1007/S11606-008-0613-1
-
Erdem, R., & Pirinçci, E. (2003). Sağlık Hizmetlerinde Kullanım ve Kullanımı Etkileyen Faktörler. O.M.Ü Tıp Dergisi, 20(1), 39–46.
-
Greene, J., & Long, S. K. (2021). Racial, Ethnic, and Income-Based Disparities in Health Care–Related Trust. Journal of General Internal Medicine, 36(4), 1126. doi:10.1007/S11606-020-06568-6
-
Hardin, H. K., Alchami, H., Lee, D., & Jones, M. S. (2021). Unmet health need and perceived barriers to health care among adolescents living in a rural area. Children’s Health Care : Journal of the Association for the Care of Children’s Health, 50(1), 108. doi:10.1080/02739615.2020.1833333
-
Hong, H. C., Lee, H., Collins, E. G., Park, C., Quinn, L., & Ferrans, C. E. (2018). Factors affecting trust in healthcare among middle-aged to older Korean American women. BMC Women’s Health, 18(1). doi:10.1186/S12905-018-0609-X
-
Hwang, J. (2018). Understanding reasons for unmet health care needs in Korea: what are health policy implications? BMC Health Services Research, 18(1). doi:10.1186/S12913-018-3369-2
-
Hwang, J., Guilcher, S. J. T., McIsaac, K. E., Matheson, F. I., Glazier, R., & O’Campo, P. (2017). An examination of perceived health care availability and unmet health care need in the City of Toronto, Ontario, Canada. Canadian Journal of Public Health 2017 108:1, 108(1), e7–e13. doi:10.17269/CJPH.108.5715
-
Lim, J. H. (2017). Regional Disparity and Factors Influencing Unmet Medical Needs: A Study Based on the Sixth Korea National Health and Nutrition Examination Survey (2015). Osong Public Health and Research Perspectives, 8(5), 295. doi:10.24171/J.PHRP.2017.8.5.02
-
Mohseni, M., & Lindstrom, M. (2007). Social capital, trust in the health-care system and self-rated health: The role of access to health care in a population-based study. Social Science & Medicine, 64(7), 1373–1383. doi:10.1016/J.SOCSCIMED.2006.11.023
-
Moucheraud, C., Guo, H., & Macinko, J. (2021). Trust In Governments And Health Workers Low Globally, Influencing Attitudes Toward Health Information, Vaccines. Health Affairs (Project Hope), 40(8), 1215. doi:10.1377/HLTHAFF.2020.02006
-
Nal, M. (2021). Türkiye’de Sağlık HizmetleriSistemine Güven. BANU Journal of Health Science and Research , 3(1), 1–10. doi:10.46413/boneyusbad.863269
-
Pappa, E., Kontodimopoulos, N., Papadopoulos, A., Tountas, Y., & Niakas, D. (2013). Investigating Unmet Health Needs in Primary Health Care Services in a Representative Sample of the Greek Population †. International Journal of Environmental Research and Public Health, 10(5), 2017. doi:10.3390/IJERPH10052017
-
Peters, D., & Youssef, F. F. (2016). Public trust in the healthcare system in a developing country. The International Journal of Health Planning and Management, 31(2), 227–241. doi:10.1002/HPM.2280
-
Pinchas-Mizrachi, R., Zalcman, B. G., & Daoud, N. (2020). Trust in the Israeli Healthcare System Among Arabs, Jewish Immigrants, and Non-immigrants. International Journal of Behavioral Medicine, 27(6), 647–659. doi:10.1007/S12529-020-09902-8/FIGURES/1
-
Popovic, N., Terzic-Supic, Z., Simic, S., & Mladenovic, B. (2017). Predictors of unmet health care needs in Serbia; Analysis based on EU-SILC data. PLoS ONE, 12(11). doi:10.1371/JOURNAL.PONE.0187866
-
Prazeres, F., & Santiago, L. (2016). Relationship between health-related quality of life, perceived family support and unmet health needs in adult patients with multimorbidity attending primary care in Portugal: a multicentre cross-sectional study. Health and Quality of Life Outcomes, 14(1). doi:10.1186/S12955-016-0559-7
-
Spleen, A. M., Lengerich, E. J., Camacho, F. T., & Vanderpool, R. C. (2014). Health care avoidance among rural populations: Results from a nationally representative survey. Journal of Rural Health, 30(1), 79–88. doi:10.1111/JRH.12032
-
TÜİK. (2022, February 4). TÜİK - Veri Portalı. https://data.tuik.gov.tr/Kategori/GetKategori?p=nufus-ve-demografi-109&dil=1
-
Usta, D. (2016). Hastaların Sağlık Bakım Sistemine Duydukları Güven [Hacettepe Üniversitesi Sağlık Bilimleri Enstitüsü]. https://acikbilim.yok.gov.tr/bitstream/handle/20.500.12812/491879/yokAcikBilim_10125200.pdf?sequence=-1&isAllowed=y
-
Vongmongkol, V., Viriyathorn, S., Wanwong, Y., Wangbanjongkun, W., & Tangcharoensathien, V. (2021). Annual prevalence of unmet healthcare need in Thailand: evidence from national household surveys between 2011 and 2019. International Journal for Equity in Health, 20(1), 244. doi:10.1186/S12939-021-01578-0
-
Yeşiloğlu, H. H. (2020). Sağlık Hizmetleri ve Hemşirelik Bakımına İlişkin Güven [Karabük Üniversitesi Lisansüstü Eğitim Enstitüsü].
http://acikerisim.karabuk.edu.tr:8080/xmlui/bitstream/handle/123456789/1181/10387158.pdf?sequence=1&isAllowed=y
-
Zhao, D., Zhao, H., & Cleary, P. D. (2019). Understanding the determinants of public trust in the health care system in China: an analysis of a cross-sectional survey. Journal of Health Services Research and Policy, 24(1), 37–43. doi:10.1177/1355819618799113
Trust in the Healthcare System Among Rural Residents and Self-Reported Unmet Healthcare Needs
Yıl 2026,
Cilt: 8 Sayı: 1
,
184
-
198
,
27.04.2026
Nüket Pancar
,
Yeliz Mercan
Öz
Aim: The aim of this study was to examine the relationship between self-reported unmet healthcare need and the level of trust in the healthcare system among rural residents.
Material and Method: This cross-sectional study was conducted between April and June 2022 with 472 participants living in towns and villages affiliated with Kırklareli province, excluding the provincial center. In this study, rural settlement was defined as small-town and village residential areas located outside the provincial center. Data were collected using the Personal Information Form and the Multidimensional Trust in Healthcare Systems Scale (MTHCSS).
Results: A total of 58.3% of the participants, whose mean age was 59.28 ± 11.64, lived in towns. The mean MTHCSS overall score was found to be 62.43 ± 12.22. The prevalence of self-reported unmet healthcare needs in the last 12 months was 30.3%. Among the participants with self-reported unmet healthcare needs, 67.1% could not access healthcare professionals, 82.5% could not access healthcare/examination services, and 41.3% could not access information on disease-related equipment/medication/disease management. It was found that the median scores of the overall MTHCSS and all its subdimensions were significantly lower among participants who reported unmet healthcare needs and among those who were unable to access healthcare professionals or healthcare/examination services in the last 12 months (p < 0.001).
Conclusion: Targeted interventions aimed at improving appointment system accessibility and reducing structural barriers in rural areas may contribute to strengthening trust in the healthcare system.
Etik Beyan
All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki Declaration and its later amendments or comparable ethical standards. Ethical approval was received from the Kirklareli University Rectorate Scientific Research and Publication Ethics Committee (08/06/2022- E-35523585-302.99-49286). Permission was obtained from the relevant author to use the scale. An Informed Voluntary Consent Form was received from the participants.
Kaynakça
-
Baroudi, M., Goicolea, I., Hurtig, A. K., & San-Sebastian, M. (2022). Social factors associated with trust in the health system in northern Sweden: a cross-sectional study. BMC Public Health, 22(1). doi:10.1186/S12889-022-13332-4
-
Chaupain-Guillot, S., & Guillot, O. (2015). Health system characteristics and unmet care needs in Europe: an analysis based on EU-SILC data. European Journal of Health Economics, 16(7), 781–796. doi:10.1007/S10198-014-0629-X/TABLES/6
-
Choi, J. A., & Kim, O. (2021). Factors Influencing Unmet Healthcare Needs among Older Korean Women. International Journal of Environmental Research and Public Health, 18(13). doi:10.3390/IJERPH18136862
-
Daerga, L., Sjölander, P., Edin Liljegren, A., & Jacobsson, L. (2012). The confidence in health care and social services in northern Sweden--a comparison between reindeer-herding Sami and the non-Sami majority population. Scandinavian Journal of Public Health, 40(6), 516–522. doi:10.1177/1403494812453971
-
Dinç, L., Korkmaz, F., & Karabulut, E. (2013). A Validity and Reliability Study of the Multidimensional Trust in Health-Care Systems Scale in a Turkish Patient Population. Soc Indic Res, 113, 107–120. doi:10.1007/s11205-012-0084-y
-
Do, Y. K., Carpenter, W. R., Spain, P., Clark, J. A., Hamilton, R. J., Galanko, J. A., Jackman, A., Talcott, J. A., & Godley, P. A. (2010). Race, healthcare access and physician trust among prostate cancer patients. Cancer Causes & Control : CCC, 21(1), 31. doi:10.1007/S10552-009-9431-Y
-
Douthit, N., Kiv, S., Dwolatzky, T., & Biswas, S. (2015). Exposing some important barriers to health care access in the rural USA. Public Health, 129(6), 611–620. doi:10.1016/J.PUHE.2015.04.001
-
Egede, L. E., & Ellis, C. (2008). Development and Testing of the Multidimensional Trust in Health Care Systems Scale. Journal of General Internal Medicine, 23(6), 808. doi:10.1007/S11606-008-0613-1
-
Erdem, R., & Pirinçci, E. (2003). Sağlık Hizmetlerinde Kullanım ve Kullanımı Etkileyen Faktörler. O.M.Ü Tıp Dergisi, 20(1), 39–46.
-
Greene, J., & Long, S. K. (2021). Racial, Ethnic, and Income-Based Disparities in Health Care–Related Trust. Journal of General Internal Medicine, 36(4), 1126. doi:10.1007/S11606-020-06568-6
-
Hardin, H. K., Alchami, H., Lee, D., & Jones, M. S. (2021). Unmet health need and perceived barriers to health care among adolescents living in a rural area. Children’s Health Care : Journal of the Association for the Care of Children’s Health, 50(1), 108. doi:10.1080/02739615.2020.1833333
-
Hong, H. C., Lee, H., Collins, E. G., Park, C., Quinn, L., & Ferrans, C. E. (2018). Factors affecting trust in healthcare among middle-aged to older Korean American women. BMC Women’s Health, 18(1). doi:10.1186/S12905-018-0609-X
-
Hwang, J. (2018). Understanding reasons for unmet health care needs in Korea: what are health policy implications? BMC Health Services Research, 18(1). doi:10.1186/S12913-018-3369-2
-
Hwang, J., Guilcher, S. J. T., McIsaac, K. E., Matheson, F. I., Glazier, R., & O’Campo, P. (2017). An examination of perceived health care availability and unmet health care need in the City of Toronto, Ontario, Canada. Canadian Journal of Public Health 2017 108:1, 108(1), e7–e13. doi:10.17269/CJPH.108.5715
-
Lim, J. H. (2017). Regional Disparity and Factors Influencing Unmet Medical Needs: A Study Based on the Sixth Korea National Health and Nutrition Examination Survey (2015). Osong Public Health and Research Perspectives, 8(5), 295. doi:10.24171/J.PHRP.2017.8.5.02
-
Mohseni, M., & Lindstrom, M. (2007). Social capital, trust in the health-care system and self-rated health: The role of access to health care in a population-based study. Social Science & Medicine, 64(7), 1373–1383. doi:10.1016/J.SOCSCIMED.2006.11.023
-
Moucheraud, C., Guo, H., & Macinko, J. (2021). Trust In Governments And Health Workers Low Globally, Influencing Attitudes Toward Health Information, Vaccines. Health Affairs (Project Hope), 40(8), 1215. doi:10.1377/HLTHAFF.2020.02006
-
Nal, M. (2021). Türkiye’de Sağlık HizmetleriSistemine Güven. BANU Journal of Health Science and Research , 3(1), 1–10. doi:10.46413/boneyusbad.863269
-
Pappa, E., Kontodimopoulos, N., Papadopoulos, A., Tountas, Y., & Niakas, D. (2013). Investigating Unmet Health Needs in Primary Health Care Services in a Representative Sample of the Greek Population †. International Journal of Environmental Research and Public Health, 10(5), 2017. doi:10.3390/IJERPH10052017
-
Peters, D., & Youssef, F. F. (2016). Public trust in the healthcare system in a developing country. The International Journal of Health Planning and Management, 31(2), 227–241. doi:10.1002/HPM.2280
-
Pinchas-Mizrachi, R., Zalcman, B. G., & Daoud, N. (2020). Trust in the Israeli Healthcare System Among Arabs, Jewish Immigrants, and Non-immigrants. International Journal of Behavioral Medicine, 27(6), 647–659. doi:10.1007/S12529-020-09902-8/FIGURES/1
-
Popovic, N., Terzic-Supic, Z., Simic, S., & Mladenovic, B. (2017). Predictors of unmet health care needs in Serbia; Analysis based on EU-SILC data. PLoS ONE, 12(11). doi:10.1371/JOURNAL.PONE.0187866
-
Prazeres, F., & Santiago, L. (2016). Relationship between health-related quality of life, perceived family support and unmet health needs in adult patients with multimorbidity attending primary care in Portugal: a multicentre cross-sectional study. Health and Quality of Life Outcomes, 14(1). doi:10.1186/S12955-016-0559-7
-
Spleen, A. M., Lengerich, E. J., Camacho, F. T., & Vanderpool, R. C. (2014). Health care avoidance among rural populations: Results from a nationally representative survey. Journal of Rural Health, 30(1), 79–88. doi:10.1111/JRH.12032
-
TÜİK. (2022, February 4). TÜİK - Veri Portalı. https://data.tuik.gov.tr/Kategori/GetKategori?p=nufus-ve-demografi-109&dil=1
-
Usta, D. (2016). Hastaların Sağlık Bakım Sistemine Duydukları Güven [Hacettepe Üniversitesi Sağlık Bilimleri Enstitüsü]. https://acikbilim.yok.gov.tr/bitstream/handle/20.500.12812/491879/yokAcikBilim_10125200.pdf?sequence=-1&isAllowed=y
-
Vongmongkol, V., Viriyathorn, S., Wanwong, Y., Wangbanjongkun, W., & Tangcharoensathien, V. (2021). Annual prevalence of unmet healthcare need in Thailand: evidence from national household surveys between 2011 and 2019. International Journal for Equity in Health, 20(1), 244. doi:10.1186/S12939-021-01578-0
-
Yeşiloğlu, H. H. (2020). Sağlık Hizmetleri ve Hemşirelik Bakımına İlişkin Güven [Karabük Üniversitesi Lisansüstü Eğitim Enstitüsü].
http://acikerisim.karabuk.edu.tr:8080/xmlui/bitstream/handle/123456789/1181/10387158.pdf?sequence=1&isAllowed=y
-
Zhao, D., Zhao, H., & Cleary, P. D. (2019). Understanding the determinants of public trust in the health care system in China: an analysis of a cross-sectional survey. Journal of Health Services Research and Policy, 24(1), 37–43. doi:10.1177/1355819618799113