Araştırma Makalesi
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Kültürel Farklılıkların Örgütsel İletişim, İş Tatmini, Bireysel Performans ve Örgütsel Bağlılık Üzerine Etkisi

Yıl 2019, Cilt: 4 Sayı: 1, 32 - 54, 30.06.2019
https://doi.org/10.33905/bseusbed.474469

Öz

Kültür kavramı, bireylerin ve toplumun davranışları üzerindeki farklılıkları yaratarak kurumların iç / dış faktörlerini etkileyen önemli bir değişkendir. Bu çalışmada örgüt kültürünün iş tatmini, örgütsel iletişim, örgütsel bağlılık ve bireysel performans kavramları üzerindeki etkileri araştırılmış ve aralarındaki ilişki test edilmiştir. Bu çalışmada kullanılan kavramlar, sosyal bilim literatüründe defalarca araştırılmış ve birbirlerinin karşılıklı etkileri açısından derinlemesine test edilmiştir. Ancak, tüm bu kavramların entegre bir şekilde incelenmediği tespit edilmiştir. Ayrıca, tüm bu faktörler arasındaki ilişki üzerindeki kültürel etki de sosyal bilimler alanında test edilmemiştir. Bu araştırma, elde edilen sonuçlarla Türkiye ve Rusya örneklerini karşılaştırarak bu boşluğu doldurmayı amaçlamaktadır. Bu doğrultuda, tekstil alanında tanınmış işadamları derneklerinden 699 veri toplanmış ve istatistiksel yöntemler kullanılarak analiz gerçekleştirilmiştir. Kültür kavramının tüm diğer kavramları doğrudan etkilediği ve aralarındaki ilişkiyi etkilediği bulunmuştur.

Kaynakça

  • Acet, Ö, (2006), "İlköğretim Okullarında Örgüt İklimi İle Karara Katılma Süreci Arasındaki İlişki" (The relationship among organizational climate and participating to the decision process in the grammar schools), Yüksek Lisans Tezi, Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü, İzmir.
  • Adalı, S, (1997), "Daha İyi Hizmet Görme Açısından Katılmalı Yönetim" (Participating management for better service), Türk Dünya Araştırmaları Vakfı, İstanbul.
  • Akıncı, Z, (2002), “Turizm Sektöründe İş gören İş Tatminini Etkileyen Faktörler: Beş Yıldızlı Konaklama İşletmelerinde Bir Uygulama” (The factors affecting individual job satisfaction in tourism sector: An application in the five star accommodation enterprise) , Akdeniz İ.İ.B.F. Dergisi, 4, 1-25.
  • Alamur, B, (2005), “Örgüt Kültürü ve Örgütsel Bağlılık Arasındaki İlişkinin İncelenmesi: Anadolu Üniversitesi İktisadi ve İdari Bilimler Fakültesi’nde Bir Uygulama” (A research on the relationship among organizational culture and organizational commitment: An Application of Anadolu University Faculty of Economics and Administrative Sciences), Master Thesis, Anadolu University, Social Science Institute, Eskisehir.
  • Al-Qarioti, M Q. A., Al-Enezi, A, (2004), "Organizational Commitment of Managers in Jordan: A Field Study", International Journal of Public Administration, 27 (5).
  • Arnold, J., Feldman, C, (1986), “Organizational Behaviour”, New York: McGraw, Hill International Edition Management Series.
  • Aşkun, İ. C, (1978), "İş gören, Eğitsel Yapı" (Employee, educational structure), EİTİA Yayınları, Eskişehir.
  • Barker, K.J., Emery, C.R, (2007), “The Effect of Transactional and Transformational Leadership Styles on the Organizational Commitment and Job Satisfaction of Customer Contact Personel”, Journal of Organizational Culture, Communications and Conflict, Vol.3, 297-309.
  • Croucher, S.M., Long, B.L., Meredith, M.J., Oommen, D., Steele, E.L, (2009), “Factors Predicting Organizational Identification with Intercollegiate Forensics Teams”, Communication Education, 58, 1, 74-91.
  • Çimen, M. A, (2009), "Polis Meslek Yüksek Okullarında Örgüt Kültürü Oluşumunda Örgüt İçi İletişimin Rolü ve Önemi" (The roll and importance of organizational communication in the formation of organizational culture in the poliçe technical college), Fırat Üniversitesi Sosyal Bilimler Enstitüsü Eğitim Yönetimi, Teftişi, Planlaması ve Ekonomisi Ana Bilim Dalı, Elazığ.
  • Deshpande, R., Farley, J. U, (2004), “Organizational Culture, Market Orientation, Innovativeness, and Firm Performance: An International Research Odyssey”, International Journal of Research in Marketing, 21, (3).
  • Erdoğan, İ. (1996), “İşletme Yönetiminde Örgütsel Davranış” (Organizational behaviour in the business management), İ.Ü. İşletme Fak.Yay. cilt:6, sayı:1, no:266, İstanbul.
  • Eroğlu, E., Özkan, G, (2009), ""Örgüt Kültürü" ve "İletişim Doyumu" ile Bireysel Özellikler Arasındaki İlişkinin Değerlendirilmesi: Bir Uygulama Örneği" ( An evaluation of the relationship among organizational culture, communication satisfaction and individual characteristics: an application example), Selçuk Üniversitesi İletişim Dergisi, 5, 4, 50-61.
  • Georgy, B., Margaret, A. N, (1990), "Organizational Behavior-A Management Challenge", The Dryden Press, New York.
  • Geylan, R, (1994), "İşletmelerde Halkla İlişkiler" (Public relations on the enterprises), Eskişehir, Birlik Ofset.
  • Griswold, W. (1983). "The Devil’s Techniques: Cultural Legitimation and Social Change", American Sociological Review, 48: 668-680.
  • Goldhaber, G. M, (1990), "Organizational Communication", Dubuque, IA: Wm. C. Brown Publishing Company.
  • Gökçe, G, (2001), "Örgütlerde İnsan Davranışlarının Motivasyonu" (Motivation of human behaviours in the organizations), Davranış Bilimleri, Konya.
  • Gurdal, S, (!997), “Halkla İlişkiler ve Yerel Yönetimlerde Uygulamalar” (Public relations and practises in the local government), Simge Matbaacılık, İstanbul.
  • Halis, M., Tekinkuş M, (2008), "Kamuda Performans Yönetimi" (Performance management in public sector), Seçkin Yayınları, Ankara.
  • Hellriegel, D., Slocum, J. W, (1992), "Organizational Behaviour", South-Western Cengage Learning, Mason, USA.
  • Hofstede, G, (1984), “Culture’s Consequence: International Differences in Work-Related Values”, Sage Publications.
  • Hoppock, R, (1935), “Job Satisfaction”, Harper Publishing, New York.
  • Ker, M, (1998), "Örgütsel İletişim" (Organizational communication), Pazarlama Dünyası Dergisi, İstanbul.
  • Kılıç, V, (2002), "Dilin İşlevleri ve İletişim" (Language functions and the communication), Papatya Yayıncılık ve Eğitim, İstanbul.
  • Kılıç, G, (2006), "Kayseri İlinde Eğitim Kurumlarında Liderlik Tarzları ve Örgüt Kültürünün Performans Üzerindeki Etkisi" (Leadership styles and the effect of organizational culture on the performance in the educational institutions in Kayseri), Erciyes Üniversitesi İşletme Anabilim Dalı, Yüksek Lisans Tezi, Kayseri.
  • Knoop R. (1995), “Relationships Among Job Involvement, Job Satisfaction and Organizational Commitment For Nurses”, Journal of Psychology, 29: 641-666.
  • Koçel, T, (2007), “İşletme Yöneticiliği: Yönetim ve Organizasyon, Organizasyonlarda Davranış, Klasik-Modern-Çağdaş ve Güncel Yaklaşımlar (Business management: Management and organization, behaviours in the organizations, classical-modern-contemporary and current approaches)”, 11. Basım, Arıkan Basım Yayım Dağıtım A.Ş., Yayın No:203, İstanbul.
  • Locke, E.A.. (1976), “The Nature and Causes of Job Satisfaction”, The Handbook of Industrial and Organizational Pyschology, IL: Rand McNally, Chicago, 1297-1349.
  • Lund, D. B, (2003) "Organizational Culture and Job Satisfaction", The Journal of Business & Industrial Marketing, 18 (3), 305-319.
  • Luthans, F, (1973) “Organizational Behavior”, Sixth Edition, McGraw-Hill, New York.
  • Mattila, R. R, (2006), “The Relationship Between Burnout, Job Satisfaction, Turnover Intention, and Organizational Commitment in Its Workers”, Dissertation. UMI Number 3206570.
  • Meyer, J. P., Allen, N. J, (1991), "A Three-Component Conceptualization of Organizational Commitment", Human Resource Review, 1(1), 61-98.
  • Miles, E. W., Patrick, S. L., King, W. C, (1996), "Job Level as a Systematic Variable in Predicting the Relationship Between Supervisory Communication and Job Satisfaction", Journal of Occupational and Organizaitonal Psychology, 69, 277-292.
  • Martin, L. A, (1994), "Library Personnel Administration", Metuchen, N.J., London, The Scarecrow Press.
  • Mohammmed, F. M. E, (2010), “Akademik Personel Performans Değerlendirme Kriterlerinin İncelenmesi”, Doktora Tezi, Marmara Üniversitesi Eğitim Bilimleri Enstitüsü Eğitim Bilimleri Anabilim Dalı, İstanbul, 1.
  • Morillo, C. R, (1990), "The Reward Event and Motivation", The Journal of Philosophy, Vol.87, 4.
  • Mowday R. T., Porter L. W., Steers R. M, (1982), "Employee-Organization Linkages: The Psychology of Commitment Absenteeism and Turnover", Academic Press, New York, 9,(3), 24-41.
  • Mullins, L.J. (1996), “Management and Organizational Behaviour”, Fourth ed., Pitmon Publishing, London.
  • Odom, R.Y., Boxx, W.R. & Dunn, M, (1990), “Organizational cultures, commitment, satisfaction and cohesion”, Public Productivity and Management Review, 14(2),157–169.
  • O’Reilly, C. A, (1989), "Corporations, Culture, And Commitment: Motivation And Social Control İn Organizations", California Management Review, Vol.31, (4), 9-25.
  • Oshagbemi, T. (1999), “Overall Job Satisfaction: How Good are Single Versus Multiple- Item Measures?”, Journal of Managerial Psychology, 14 (5). 388-403.
  • Özdemir, İ, (2007), "Performans Değerlendirme Yöntemleri, Performans Değerlendirme Yöntemi Tercihlerinin Belirlenmesine Yönelik Bir Araştırma ve Model Önerisi" (The methods of performance evaluating and, a proposal of model and research for decision on the performance evaluation methods), Doktora Tezi, Marmara Üniversitesi Sosyal Bilimler Enstitüsü İşletme Anabilim Dalı, İstanbul.
  • Palmer, M. J, (1993), "How to Plan and Conduct Productive Performance Appraisals - Performans Değerlendirmeleri", Rota Yayıncılık, İstanbul.
  • Peters, T. J., Waterman, R. H, (1987), “Yönetme ve Yükselme Sanatı: Mükemmeli Arayış”, Çev. Selami Sargut, İstanbul: Altın Kitaplar.
  • Pettigrew, A. P, (1979), “On Studying Organizational Cultures”, Administrative Science Quarterly, 24 (12).
  • Reilly, B. J., DiAngelo, J. A, (1990), "Communication: A Cultural System of Meaning and Value", Human Relations, 43(2), 129-140.
  • Robbins, S. P, (1996), “Organization Theory: Structure, Design, and Applications”, Third Edition, New Jersey: Prentice Hall Inc.
  • Robbins S.P., Judge T.A., Sanghi, S., (2004), “Organizational Behaviour”, 12th ed., India: Dorling Kindersly (Pvt) Ltd.
  • Schein, E. H, (1997), “Organizational Culture and Leadership” 2nd Edition, Jossey-Bass Publishers, San Frandsisco.
  • Sheldon, M., E, (1971), "Investments and Involvements as Mechanisms Producing Commitment to the Organization", Administrative Science Quarterly,16,143-150.
  • Schepers, J. M, (2005), “The Construction and Evaluation of a Generic Work Performance Questionnaire for Use with Administrative and Operational Staff”, SA Tydskrif vir Bedrysielunde, Vol.34, No.1, 10-22.
  • Siegel, L., Lane, I. M, (1974), “Psychology in Industrial Organizations”, Homewood, IL: Irwin.
  • Sisman, M, (2002), “Ogretim Liderligi” (Instructional Leadership), Pegem Publishin, Ankara.
  • Steers, R. M, (1977), "Antecedents and Outcomes of Organizational Commitment", Administrative Science Quarterly, 22 (3), 46-56.
  • Stolp, S, (1996), "Leadership for School Culture", Emergency Librarian Journal, 23, 3.
  • Vroom, V. (1964), “Work and Motivation”, Wiley Publication, New York.
  • Wasti, S.A. (2000), “Meyer ve Allen’in Üç Boyutlu Örgütsel Bağlılık Ölçeğinin Geçerlik ve Güvenirlik Analizi”, 8. Ulusal Yönetim ve Organizasyon Kongresi, Erciyes Üniversitesi, 401-410.
  • Wiener, Y, (1982), "Commitment and Organizations: A Normative View", Academy of Management Review, 7 (3).
  • Wilkins, A. L, (1983), “The Culture Audit: A Tool for Understanding Organizations”, Organizational Dynamics, 3.

The Relationship Among Organizational Communication, Job Satisfaction, Individual Performance And Organizational Commitment In Different Cultures

Yıl 2019, Cilt: 4 Sayı: 1, 32 - 54, 30.06.2019
https://doi.org/10.33905/bseusbed.474469

Öz

The concept of culture is an important variable affecting the internal/external factors of organizations by creating the differences on the behaviours of individual and society. In this study, the affects of organizational culture on the concepts of job satisfaction, organizational communication, organizational commitment and individual performance were investigated and the relationship among them is tested. The concepts used in this study have been repeatedly researched in social science literature and deeply tested in terms of the mutual effects and the impacts of each other. However, it is determined that all of these concepts have not been examined in an integrated manner. In addition, the cultural effect on the relationship among all these factors has also not been tested in the field of social science. This research aims to fill this gap by comparing Turkish and Russian samples with the obtained results. In this direction, 699 data were collected from well-known businessmen associations in textile field and analysed by using statistical methods. It was found that the culture concept directly affecting all of other concepts and also affecting the relationship among them.

Kaynakça

  • Acet, Ö, (2006), "İlköğretim Okullarında Örgüt İklimi İle Karara Katılma Süreci Arasındaki İlişki" (The relationship among organizational climate and participating to the decision process in the grammar schools), Yüksek Lisans Tezi, Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü, İzmir.
  • Adalı, S, (1997), "Daha İyi Hizmet Görme Açısından Katılmalı Yönetim" (Participating management for better service), Türk Dünya Araştırmaları Vakfı, İstanbul.
  • Akıncı, Z, (2002), “Turizm Sektöründe İş gören İş Tatminini Etkileyen Faktörler: Beş Yıldızlı Konaklama İşletmelerinde Bir Uygulama” (The factors affecting individual job satisfaction in tourism sector: An application in the five star accommodation enterprise) , Akdeniz İ.İ.B.F. Dergisi, 4, 1-25.
  • Alamur, B, (2005), “Örgüt Kültürü ve Örgütsel Bağlılık Arasındaki İlişkinin İncelenmesi: Anadolu Üniversitesi İktisadi ve İdari Bilimler Fakültesi’nde Bir Uygulama” (A research on the relationship among organizational culture and organizational commitment: An Application of Anadolu University Faculty of Economics and Administrative Sciences), Master Thesis, Anadolu University, Social Science Institute, Eskisehir.
  • Al-Qarioti, M Q. A., Al-Enezi, A, (2004), "Organizational Commitment of Managers in Jordan: A Field Study", International Journal of Public Administration, 27 (5).
  • Arnold, J., Feldman, C, (1986), “Organizational Behaviour”, New York: McGraw, Hill International Edition Management Series.
  • Aşkun, İ. C, (1978), "İş gören, Eğitsel Yapı" (Employee, educational structure), EİTİA Yayınları, Eskişehir.
  • Barker, K.J., Emery, C.R, (2007), “The Effect of Transactional and Transformational Leadership Styles on the Organizational Commitment and Job Satisfaction of Customer Contact Personel”, Journal of Organizational Culture, Communications and Conflict, Vol.3, 297-309.
  • Croucher, S.M., Long, B.L., Meredith, M.J., Oommen, D., Steele, E.L, (2009), “Factors Predicting Organizational Identification with Intercollegiate Forensics Teams”, Communication Education, 58, 1, 74-91.
  • Çimen, M. A, (2009), "Polis Meslek Yüksek Okullarında Örgüt Kültürü Oluşumunda Örgüt İçi İletişimin Rolü ve Önemi" (The roll and importance of organizational communication in the formation of organizational culture in the poliçe technical college), Fırat Üniversitesi Sosyal Bilimler Enstitüsü Eğitim Yönetimi, Teftişi, Planlaması ve Ekonomisi Ana Bilim Dalı, Elazığ.
  • Deshpande, R., Farley, J. U, (2004), “Organizational Culture, Market Orientation, Innovativeness, and Firm Performance: An International Research Odyssey”, International Journal of Research in Marketing, 21, (3).
  • Erdoğan, İ. (1996), “İşletme Yönetiminde Örgütsel Davranış” (Organizational behaviour in the business management), İ.Ü. İşletme Fak.Yay. cilt:6, sayı:1, no:266, İstanbul.
  • Eroğlu, E., Özkan, G, (2009), ""Örgüt Kültürü" ve "İletişim Doyumu" ile Bireysel Özellikler Arasındaki İlişkinin Değerlendirilmesi: Bir Uygulama Örneği" ( An evaluation of the relationship among organizational culture, communication satisfaction and individual characteristics: an application example), Selçuk Üniversitesi İletişim Dergisi, 5, 4, 50-61.
  • Georgy, B., Margaret, A. N, (1990), "Organizational Behavior-A Management Challenge", The Dryden Press, New York.
  • Geylan, R, (1994), "İşletmelerde Halkla İlişkiler" (Public relations on the enterprises), Eskişehir, Birlik Ofset.
  • Griswold, W. (1983). "The Devil’s Techniques: Cultural Legitimation and Social Change", American Sociological Review, 48: 668-680.
  • Goldhaber, G. M, (1990), "Organizational Communication", Dubuque, IA: Wm. C. Brown Publishing Company.
  • Gökçe, G, (2001), "Örgütlerde İnsan Davranışlarının Motivasyonu" (Motivation of human behaviours in the organizations), Davranış Bilimleri, Konya.
  • Gurdal, S, (!997), “Halkla İlişkiler ve Yerel Yönetimlerde Uygulamalar” (Public relations and practises in the local government), Simge Matbaacılık, İstanbul.
  • Halis, M., Tekinkuş M, (2008), "Kamuda Performans Yönetimi" (Performance management in public sector), Seçkin Yayınları, Ankara.
  • Hellriegel, D., Slocum, J. W, (1992), "Organizational Behaviour", South-Western Cengage Learning, Mason, USA.
  • Hofstede, G, (1984), “Culture’s Consequence: International Differences in Work-Related Values”, Sage Publications.
  • Hoppock, R, (1935), “Job Satisfaction”, Harper Publishing, New York.
  • Ker, M, (1998), "Örgütsel İletişim" (Organizational communication), Pazarlama Dünyası Dergisi, İstanbul.
  • Kılıç, V, (2002), "Dilin İşlevleri ve İletişim" (Language functions and the communication), Papatya Yayıncılık ve Eğitim, İstanbul.
  • Kılıç, G, (2006), "Kayseri İlinde Eğitim Kurumlarında Liderlik Tarzları ve Örgüt Kültürünün Performans Üzerindeki Etkisi" (Leadership styles and the effect of organizational culture on the performance in the educational institutions in Kayseri), Erciyes Üniversitesi İşletme Anabilim Dalı, Yüksek Lisans Tezi, Kayseri.
  • Knoop R. (1995), “Relationships Among Job Involvement, Job Satisfaction and Organizational Commitment For Nurses”, Journal of Psychology, 29: 641-666.
  • Koçel, T, (2007), “İşletme Yöneticiliği: Yönetim ve Organizasyon, Organizasyonlarda Davranış, Klasik-Modern-Çağdaş ve Güncel Yaklaşımlar (Business management: Management and organization, behaviours in the organizations, classical-modern-contemporary and current approaches)”, 11. Basım, Arıkan Basım Yayım Dağıtım A.Ş., Yayın No:203, İstanbul.
  • Locke, E.A.. (1976), “The Nature and Causes of Job Satisfaction”, The Handbook of Industrial and Organizational Pyschology, IL: Rand McNally, Chicago, 1297-1349.
  • Lund, D. B, (2003) "Organizational Culture and Job Satisfaction", The Journal of Business & Industrial Marketing, 18 (3), 305-319.
  • Luthans, F, (1973) “Organizational Behavior”, Sixth Edition, McGraw-Hill, New York.
  • Mattila, R. R, (2006), “The Relationship Between Burnout, Job Satisfaction, Turnover Intention, and Organizational Commitment in Its Workers”, Dissertation. UMI Number 3206570.
  • Meyer, J. P., Allen, N. J, (1991), "A Three-Component Conceptualization of Organizational Commitment", Human Resource Review, 1(1), 61-98.
  • Miles, E. W., Patrick, S. L., King, W. C, (1996), "Job Level as a Systematic Variable in Predicting the Relationship Between Supervisory Communication and Job Satisfaction", Journal of Occupational and Organizaitonal Psychology, 69, 277-292.
  • Martin, L. A, (1994), "Library Personnel Administration", Metuchen, N.J., London, The Scarecrow Press.
  • Mohammmed, F. M. E, (2010), “Akademik Personel Performans Değerlendirme Kriterlerinin İncelenmesi”, Doktora Tezi, Marmara Üniversitesi Eğitim Bilimleri Enstitüsü Eğitim Bilimleri Anabilim Dalı, İstanbul, 1.
  • Morillo, C. R, (1990), "The Reward Event and Motivation", The Journal of Philosophy, Vol.87, 4.
  • Mowday R. T., Porter L. W., Steers R. M, (1982), "Employee-Organization Linkages: The Psychology of Commitment Absenteeism and Turnover", Academic Press, New York, 9,(3), 24-41.
  • Mullins, L.J. (1996), “Management and Organizational Behaviour”, Fourth ed., Pitmon Publishing, London.
  • Odom, R.Y., Boxx, W.R. & Dunn, M, (1990), “Organizational cultures, commitment, satisfaction and cohesion”, Public Productivity and Management Review, 14(2),157–169.
  • O’Reilly, C. A, (1989), "Corporations, Culture, And Commitment: Motivation And Social Control İn Organizations", California Management Review, Vol.31, (4), 9-25.
  • Oshagbemi, T. (1999), “Overall Job Satisfaction: How Good are Single Versus Multiple- Item Measures?”, Journal of Managerial Psychology, 14 (5). 388-403.
  • Özdemir, İ, (2007), "Performans Değerlendirme Yöntemleri, Performans Değerlendirme Yöntemi Tercihlerinin Belirlenmesine Yönelik Bir Araştırma ve Model Önerisi" (The methods of performance evaluating and, a proposal of model and research for decision on the performance evaluation methods), Doktora Tezi, Marmara Üniversitesi Sosyal Bilimler Enstitüsü İşletme Anabilim Dalı, İstanbul.
  • Palmer, M. J, (1993), "How to Plan and Conduct Productive Performance Appraisals - Performans Değerlendirmeleri", Rota Yayıncılık, İstanbul.
  • Peters, T. J., Waterman, R. H, (1987), “Yönetme ve Yükselme Sanatı: Mükemmeli Arayış”, Çev. Selami Sargut, İstanbul: Altın Kitaplar.
  • Pettigrew, A. P, (1979), “On Studying Organizational Cultures”, Administrative Science Quarterly, 24 (12).
  • Reilly, B. J., DiAngelo, J. A, (1990), "Communication: A Cultural System of Meaning and Value", Human Relations, 43(2), 129-140.
  • Robbins, S. P, (1996), “Organization Theory: Structure, Design, and Applications”, Third Edition, New Jersey: Prentice Hall Inc.
  • Robbins S.P., Judge T.A., Sanghi, S., (2004), “Organizational Behaviour”, 12th ed., India: Dorling Kindersly (Pvt) Ltd.
  • Schein, E. H, (1997), “Organizational Culture and Leadership” 2nd Edition, Jossey-Bass Publishers, San Frandsisco.
  • Sheldon, M., E, (1971), "Investments and Involvements as Mechanisms Producing Commitment to the Organization", Administrative Science Quarterly,16,143-150.
  • Schepers, J. M, (2005), “The Construction and Evaluation of a Generic Work Performance Questionnaire for Use with Administrative and Operational Staff”, SA Tydskrif vir Bedrysielunde, Vol.34, No.1, 10-22.
  • Siegel, L., Lane, I. M, (1974), “Psychology in Industrial Organizations”, Homewood, IL: Irwin.
  • Sisman, M, (2002), “Ogretim Liderligi” (Instructional Leadership), Pegem Publishin, Ankara.
  • Steers, R. M, (1977), "Antecedents and Outcomes of Organizational Commitment", Administrative Science Quarterly, 22 (3), 46-56.
  • Stolp, S, (1996), "Leadership for School Culture", Emergency Librarian Journal, 23, 3.
  • Vroom, V. (1964), “Work and Motivation”, Wiley Publication, New York.
  • Wasti, S.A. (2000), “Meyer ve Allen’in Üç Boyutlu Örgütsel Bağlılık Ölçeğinin Geçerlik ve Güvenirlik Analizi”, 8. Ulusal Yönetim ve Organizasyon Kongresi, Erciyes Üniversitesi, 401-410.
  • Wiener, Y, (1982), "Commitment and Organizations: A Normative View", Academy of Management Review, 7 (3).
  • Wilkins, A. L, (1983), “The Culture Audit: A Tool for Understanding Organizations”, Organizational Dynamics, 3.
Toplam 60 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Murat Özpehlivan 0000-0003-2267-1932

Yayımlanma Tarihi 30 Haziran 2019
Gönderilme Tarihi 24 Ekim 2018
Kabul Tarihi 20 Şubat 2019
Yayımlandığı Sayı Yıl 2019 Cilt: 4 Sayı: 1

Kaynak Göster

APA Özpehlivan, M. (2019). The Relationship Among Organizational Communication, Job Satisfaction, Individual Performance And Organizational Commitment In Different Cultures. Bilecik Şeyh Edebali Üniversitesi Sosyal Bilimler Dergisi, 4(1), 32-54. https://doi.org/10.33905/bseusbed.474469