Satisfaction Regarding Antenatal Care Services Among Pregnant Women Attending Selected Teaching Hospital

Yıl 2019, Cilt: 2 Sayı: 2, 30 - 34, 01.05.2019

Sapana Ranabhat Taniya Thapa Alisha Joshi Shakuntala Chapagain Srijana Shrestha

Öz

Pregnant women’s satisfaction is a valid indicator for measurement of antenatal services provided by health institution
to the clients who are attending a hospital for their need, which they judge subjectively. We aim to measure pregnant
women's satisfaction regarding antenatal care services as it is a valid indicator for measurement of antenatal services
provided by health institution to the clients attending a hospital for their need, which they judge subjectively and thus
could be recommended if found unsatisfactory. A descriptive cross sectional study was conducted to identify the
pregnant women’s satisfaction regarding antenatal care services in Chitwan Medical College Teaching Hospital
(CMCTH), Chitwan, Nepal among purposively selected 85 pregnant women via face to face interview technique using
modified standard tool entitled “Quality of Prenatal Care Questionnaire (QPCQ)” developed by Heaman et al from 20th
June to 5th July, 2018. Data was analyzed by using descriptive and inferential statistics like frequency, mean, median,
standard deviation and chi square tests. Nearly half of the respondents i.e.; 48.20% had low level of satisfaction and
only 24.70% had high level of satisfaction regarding quality of antenatal care. The mean score of support and respect
had scored the highest percentage of satisfaction (34.47%) followed by information sharing (25.16), anticipatory
guidance (24.69%), sufficient time (18.92%), approachability (15.68%), and availability (14.27%) respectively. There is
no any statistical significance found between satisfaction and independents variables. The pregnant women had low
level of satisfaction regarding quality of antenatal care; however and satisfaction score was lower in availability in
antenatal care services which could be raised by expanding antenatal care services through strengthening the
information communication systems of Maternal and Child Health Centers..

Anahtar Kelimeler

Pregnant women, Satisfaction, Antenatal care services

Kaynakça

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