Covid-19 Küresel Pandemisinde Kütüphane Hizmetlerini Yeniden Düşünmek

Yıl 2022, Cilt: 5 Sayı: 2, 367 - 377, 30.12.2022

Olabisi Adesina Tunde Toyese Oyedokun Zainab Ambali Laaro Dolapo Medinat

https://doi.org/10.33721/by.1126938

Öz

Kütüphaneciler açısından Covid-19 süreci kütüphanelerin olağanüstü durumlarda nasıl hizmet verebileceğine dair önemli bir öğrenme süreci oldu. Salgın sayesinde kütüphanelerin –bazı insanların düşündüğü gibi- kullanılmayan, modası geçmiş yerler olmadığı anlaşıldı. İnsanların bu süreçte sağlıklı ve güvende kalabilmek için konuyla ilgili güvenilir ve derlenmiş bilgiye ihtiyaç duymasıyla kütüphanelerin önemi bir kez daha anlaşıldı. Salgın dönemi boyunca, kütüphanelerin kullanıcılara sunduğu bilimsel ve dolayısıyla kanıtlanmış bilgiler olmasaydı birçok insan virüse karşı tamamen savunmasız olarak kalacaktı. Bu makalede Covid-19 salgını sürecinde kütüphaneler tarafından sunulan yeni ve yenilikçi hizmetler değerlendirilecektir. Çalışma kapsamında yapılan literatür değerlendirmesi sonucunda salgına ve kısıtlamlara rağmen, kütüphanelerin sundukları hizmetlere dijital teknolojileri entegre ederek bir şekilde hizmette sürekliliği sağladığı görülmüştür. Bu durum kütüphanelerde yenilikçi hizmetlerin kolaylıkla tanıtılmasına, bu da çevrimiçi kullanıcıların sayısının günden güne artmasına imkan vermiştir. Tüm bu süreçten sonra kütüphane web siteleri kullanıcılar için bilimsel ve kanıtlanmış bilgiye erişim sağladıkları yerler haline gelmiştir. Bu nedenle kütüphaneler açılmasına rağmen, kullanıcıların hala çevrimçi servislere yönelik taleplerinin devam ettiği görülmüştür.  

Anahtar Kelimeler

Kütüphane Hizmetleri, Kütüphane Kapatma, Koronavirüs

Rethinking Library and Information Services amidst Virulent Covid-19 Global Pandemic

Öz

The COVID-19 global pandemic is a huge learning curve and an opportunity for librarians to renew their interest in what support libraries can offer in times of disaster. The pandemic, with how serious it was, showed how relevant and not obsolete the library is, as some people tend to think. This paper sought to provide an in-depth account of new and innovative library services in response to the pandemic. The pandemic generated a lot of concern among the populace, and people desperately need relevant and curated information to stay calm, safe, and healthy. People would only remain vulnerable to the onslaught of the pandemic if they were not provided with access to verified information. A systematic review of the selected literature indicated that, despite the restrictions, libraries were able to integrate digital technologies into their services for the benefit of the populace. Innovative services were introduced to maintain relevance, which resulted in a continuous increase in online users' engagement. Library websites have also become a place to be for users interested in reading quality content and verifying information. Even though libraries are already reopening to users, there is still a general willingness to continue with online services. 

Anahtar Kelimeler

Library Services, Library Closure, Coronavirus

Kaynakça

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