A Field Research to Determine the Effect of Mobbing on Organizational Trust

Öz

This research was carried out to determine the relationship between mobbing and organizational trust by revealing the level of perception of the mobbing problem affecting employees in the industrial sector, was carried out with workers of large-scale enterprises operating in the iron and steel field in Karabük province. In this context, the widely accepted "Mobbing Scale" was used to determine the workplace harassment levels of employees, and the other highly regarded "Organizational Trust Scale" was used to determine the level of trust in the business. As a result of this research, it was determined that employees were exposed to moderate levels of mobbing activities, and their organizational trust levels were moderate. Additionally, it has been determined that mobbing affects the trust in the organization to a higher extent, and as the level of exposure to mobbing increases, the employee's trust in the organization decreases adversely.

Anahtar Kelimeler

• Psychological Harassment
• Workplace Bullying
• Deviant Behaviors
• Organizational Trust.
• Mobbing

Mobbing ile Örgütsel Güven Arasındaki İlişkinin Belirlenmesine Yönelik Bir Alan araştırması

Öz

Sanayi sektöründe çalışanları etkileyen mobbing sorununun, yine çalışanlar tarafından algılanma düzeyini ortaya koyarak ve mobbing ile örgütsel güven arasındaki ilişkiyi belirlemek amacıyla gerçekleştirilen bu araştırma, Karabük ili, demir-çelik alanında faaliyet gösteren büyük ölçekli bir işletme çalışanlarıyla gerçekleştirilmiştir. Bu çerçevede, çalışanların uğradıkları mobbing düzeylerini belirlemek amacıyla alanda saygınlığı olan “Mobbing Ölçeği,” işletmeye olan güven düzeyini belirlemek amacıyla da yine akademide yaygın bir şekilde kabul gören “Örgütsel Güven Ölçeğinden” yararlanılmıştır. Araştırma sonucunda, çalışanların orta düzeyde mobbinge maruz kaldıkları ve örgütsel güven düzeylerinin, yine orta düzeyde bulunduğu tespit edilmiştir. Ayrıca, mobbingin örgüte olan güveni oldukça yüksek oranda etkilediği ve mobbinge uğrama düzeyi arttıkça, iş görenin işletmeye olan güvenin de azaldığı belirlenmiştir.

Anahtar Kelimeler

• Mobing
• Duygusal Taciz
• Sapkın Davranışlar
• Örgütsel Güven.
• Pisikolojik taciz

Kaynakça

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