Araştırma Makalesi
BibTex RIS Kaynak Göster

CENAZE HİZMETİ SAĞLAYICILARININ ÖLÜM EĞİTİM DÜZEYLERİ İLE İŞ TATMİN DÜZEYLERİ ARASINDAKİ İLİŞKİYİ BELİRLEMEYE YÖNELİK BİR ARAŞTIRMA

Yıl 2024, Cilt: 22 Sayı: 53, 1256 - 1278, 22.07.2024

Öz

Hizmet sektörü emek yoğun özelliği ve kalite beklentisine yoğunlaşması nedeniyle müşteriyle iyi ilişki geliştirme ve beceri gerektiren bir sektördür. Bilindiği üzere herhangi bir işte beceri ve başarı kazanmak ise, genel itibariyle o konuya ilişkin alınan uzmanlık eğitimleri paralelinde artış gösterir. Buna göre özellikle cenaze hizmetleri gibi ekstra duyarlılık gerektiren hizmet alanlarında çalışan hizmet vericilerin yaptıkları işe ilişkin becerileri ve tecrübelerinin artmasıyla müşteri tatmini yükselebilecek bu da birbiriyle bağlantılı olarak çalışanların iş tatmin düzeyleri ile sergiledikleri hizmetin kalitesini etkileyebilecektir. Bu çalışmada cenaze hizmetleri çalışanlarından ölüm eğitimi verilen ve verilmeyen iki grubun iş tatmin düzeylerinin karşılaştırılması amaçlanmıştır. Yapılan literatür taramasında Türkiye’de ölüm ve ölüm eğitimi üzerine yapılan çalışmaların genellikle kuramsal çalışmalar olarak kurgulandığı ve ölüm eğitiminin özellikle ölüm olgusuyla sıklıkla yüzleşen çalışanlar üzerinde önemli olumlu etkiler yarattığına dair çeşitli araştırmalar bulunduğu görülmüştür. Ancak cenaze hizmeti sağlayıcıları örnekleminde ölüm eğitimi almış olmanın iş tatminine etkisine dair araştırmanın gerçekleştirildiği tarihte Türkiye’de herhangi bir çalışma bulunmamaktadır. Söz konusu örnekleme ilişkin uluslararası çalışmalar da sınırlı sayıdadır. Bu bağlamda Muğla ve Denizli Büyükşehir Belediyeleri Cenaze Hizmetleri ile Uşak Belediyesi Cenaze Hizmetlerinde çalışan ölüm eğitimi almış 57 kişi ile ölüm eğitimi almamış 54 çalışana iş tatminlerini ölçmeye yönelik anket uygulanmıştır. İki grubun ortalamalarına ilişkin yapılan istatistiki analizlere göre ölüm eğitimi alan grubun iş tatmini seviyesi ölüm eğitimi almayan grubun iş tatmini seviyesine göre önemli ölçüde yüksek çıkmıştır. Ayrıca iş tatmini anketine verilen cevapların iki grup arasında cinsiyet değişkeni bağlamında farklılaştığı bulgusuna da ulaşılmıştır. Elde edilen bulgulardan yola çıkılarak çeşitli çıkarımlar yapılmıştır. Bununla beraber ölüm eğitimi almanın bugüne kadar ihmal edilen cenaze hizmeti sektörü çalışanları üzerinde işleri kolaylaştırma, profesyonel yaklaşım sağlama, travmatik durumları yönetme ve hizmet alıcılara psikolojik destek sağlama gibi farklı katkıları da bulunacağı düşünülmektedir.

Etik Beyan

Araştırma ODTU İnsan Araştırmaları Etik Kurulu'nun 07.04.2023 Tarih ve 0184-ODTUİEAK-2023 numaralı etik kurul izni çerçevesinde gerçekleştirilmiştir.

Kaynakça

  • Acehan, G. ve Eker, F. (2013). Acil tıp hizmeti veren sağlık personelinin ölüm kaygısı, ölüme ilişkin depresyon düzeyleri ve kullandıkları başa çıkma yolları. Psikiyatri Hemşireliği Dergisi, 4(1), 27-35.
  • Ariani, D. W. (2015). Employee satisfaction and service quality: Is there relations? International Journal of Business Research and Management (IJBRM), 6 (3), 33-44.
  • Aryee, S., Walumbwa, F. O., Seidu, E. Y. M., Otaye, L. E. (2013). Developing and leveraging human capital resource to promote service quality: Testing a theory of performance. Journal of Management, 42(2), 480-499.
  • Ay, F. ve Gençtürk, N. (2013). Ebe öğrencilerin ölüm, terminal dönem ve palyatif bakım ile ilgili görüşleri: Odak grup çalışması. Florence Nightingale Hemşirelik Dergisi, 21(3), 164-171.
  • Biancalani, G., Wagani, R., Ronconi, L., Cornacchini, M., Testoni, I. (2023). Interest and confidence in death education and palliative psychology in Italian and Indian university students of psychology: Similarities and differences. Behavioral Sciences, 13(2), 183.
  • Bilge, A., Embel, N., Kaya, F.G. (2013). Sağlık profesyoneli olacak öğrencilerin ölüme karşı tutumları, ölüm kaygıları arasındaki ilişki ve bunları etkileyen değişkenler. Psikiyatri Hemşireliği Dergisi, 4(3), 119-124.
  • Bölükbaşı Macit, Z. ve Tümlü, C. (2019). Temel eğitim düzeyinde çalışan psikolojik danışmanlar için okullarda “Ölüm Eğitimi”. Egitimde Nitel Arastirmalar Dergisi – Journal of Qualitative Research in Education, 7(4), 1571-1589.
  • Bucuka, Y. (2022). Evde ölmek güzeldir: “Evcilleştirilmiş Ölüm” ve ölüm eğitimi pratiği olarak ölüm döşeği. İnsan ve Toplum Bilimleri Araştırmaları Dergisi, 11 (3) , 1671-1689.
  • Bugen, L. A. (1981). Coping: Effects of death education. OMEGA-Journal of Death and Dying, 11(2), 175-183.
  • Butt, B. Z., Rehman, K. U. and Safwan, N. (2007). A study measuring the effect of pay, promotion and training on job satisfaction in Pakistani service industry. European Journal of Social Sciences, 5(3), 36-44.
  • Cacciatore, J., Thieleman, K., Killian, M., Tavasolli, K. (2015). Braving human suffering: Death education and its relationship to empathy and mindfulness. Social Work Education, 34(1), 91-109.
  • Carillo- Garcia, C., Solano- Ruiz, M., Martinez-Roche, M. E., Gomez-Garcia, C. I. (2013). Job satisfaction among health care workers: The role of gender and age. Revista Latino-Americana de Enfermagem, 21(6), 1314-1320.
  • Casu, G., Mariani, M. G., Chiesa, R., Guglielmi, D., Gremigni, P. (2021). The role of organizational citizenship behavior and gender between job satisfaction and task performance. International Journal Of Environmental Research And Public Health, 18(18), 94-99.
  • Chen, W., Ma, H., Wang, X., Chen, J. (2020). Effects of a death education intervention for older people with chronic disease and family caregivers: A quasi-experimental study. Asian Nursing Research, 14(4), 257-266.
  • Dadfar, M., Lester, D. (2020). The effectiveness of 8A model death education on the reduction of death depression: A preliminary study. Nursing Open, 7(1), 294-298.
  • Dickinson, G. E., Mermann, A. C. (1996). Death education in US medical schools, 1975-1995. Academic Medicine, 71(12), 1348-9.
  • Dilmaghani, M. (2022). Revisiting the gender job satisfaction paradox: The roots seem to run deep. British Journal of Industrial Relations, 60(2), 278-323.
  • Doka, K. J. (2015). Hannelore wass: Death education—an enduring legacy. Death Studies, 39(9), 545-548.
  • Donthu, S., Subramanyam, P. (2022). Job satisfaction on job performance of employees in information technology industry. The Journal Of Contemporary Issues In Business And Government, 28(4), 1135-1147.
  • Dyah Sawitri, S.E., M. M., Suswati, E. S. E., Huda, K. SE, M. M. (2016). The impact of job satisfaction, organization commitment, organization citizenship behavior (OCB) on employees' performance. International Journal of Organizational Innovation, 9(2), 24.
  • Dyregrov, A., Dyregrov, K., Idsoe, T. (2013). Teachers’ perceptions of their role facing children in grief. Emotional and Behavioural Difficulties, 18(2), 125-134.
  • Efrianto, E., Hendra, H., Kartawijaya, S. (2023). The effect of organizational culture and job satisfaction on work motivation of industry and trade service employees in Sungai Penuh City. Journal of Scientific Research, Education, and Technology (JSRET), 2(3), 1037-1047.
  • Eslami, J., Gharakhani, D. (2012). Organizational commitment and job satisfaction. ARPN Journal Of Science And Technology, 2(2), 85-91.
  • Friesen, H., Harrison, J., Peters, M., Epp, D., McPherson, N. (2020). Death education for children and young people in public schools. International Journal of Palliative Nursing, 26(7), 332-335.
  • Galvan-Vela, E., Ravina-Ripoll, R., Tobar-Pesantez, L. B. (2021). A structural equations model of job disengagement from the constructs of organisational justice, job satisfaction, innovation and trust in the era of industry 5.0. Journal Of Legal Ethical & Reguatory Issues, 24(1), 1-12.
  • Gao, J. (2021). Viewing the development of China’s death education from the current situation of American education. In 2021 5th International Seminar on Education, Management and Social Sciences (ISEMSS 2021) (pp. 526-529). Atlantis Press.
  • Gazi, M. A. I., Islam, M. A., Shaturaev, J., Dhar, B. K. (2022). Effects of job satisfaction on job performance of sugar industrial workers: Empirical evidence from Bangladesh. Sustainability, 14(21), 14156.
  • Grandi, A., Rizzo, M., Colombo, L. (2023). Exhaustion in Italian funeral directing services during the Covid-19 pandemic: The role of psychological job demands and supervisor support. In book of proceedings-International Psychological Applications Conference and Trends (InPACT 2023) (pp. 621-625). inScience Press
  • Han, H., Ye, Y., Xie, Y., Liu, F., Wu, L., Tang, Y., ..., Yue, L. (2023). The impact of death attitudes on death education needs among medical and nursing students. Nurse Education Today, 122, 105738.
  • Herrero, P., de la Herrán Gascón, A., Pérez-Bonet, G., Sánchez-Huete, J. C. (2020). What do teachers think of death education? Death Studies, 46(6), 1518-1528.
  • Holland, J. (2008). How schools can support children who experience loss and death. British Journal of Guidance & Counselling, 36(4), 411-424.
  • Huang, Y. X., Tang, S. Y., Yan, F., Zhao, Q., Sun, M. (2021). Evaluation of experiential life and death education course on death attitudes of college students. Chinese Journal of Nursing Education, 18(5), 420-424.
  • Hurtig, W. A., Stewin, L. (1990). The effect of death education and experience on nursing students’ attitude towards death. Journal of Advanced Nursing, 15(1), 29-34.
  • İnci, F., ve Öz, F. (2009). Ölüm eğitiminin hemşirelerin ölüm kaygısı, ölüme ilişkin depresyon ve ölümcül hastaya tutumlarına etkisi Anadolu Psikiyatri Dergisi, 10(4), 253–260.
  • Jiang, Q. (2023). Psychological support and demand for death education among Chinese college students during the COVID‐19 pandemic: The mediating role of neutral death attitude. Nursing Open, 10(1), 172-181.
  • Jumrana, J., Saleh, A., Erika, K. A. (2022). Analysis of job satisfaction of implementing nurses on work productivity. Journal of Asian Multicultural Research for Medical and Health Science Study, 3(4), 30-41.
  • Karataş, S., Güleş, H. (2010). İlköğretim okulu öğretmenlerinin iş tatmini ile örgütsel bağlılığı. Uşak Üniversitesi Sosyal Bilimler Dergisi, 3(2), 74-89.
  • Köse, S., İnal Tunalı, B., Yıldırım, G. (2019). Yoğun bakımda çalışan hekim ve hemşirelerin ölüm ve saygın ölüm ilkelerine ilişkin tutumları. Yoğun Bakım Hemşireliği Dergisi, 23(1), 9-17.
  • Kose, T., Avcıoglu, K. (2023). Gender and job satisfaction in OECD countries. Economics and Business Letters, 12 (2),157 - 164.
  • Köylü, M. (2004). Ölüm olayının çocuklar üzerine etkisi ve “ölüm eğitimi”. Ondokuz Mayıs Üniversitesi İlahiyat Fakültesi Dergisi, 17 (17), 95-120.
  • Lee, H. W., Robertson, P. J., Kim, K. (2020). Determinants of job satisfaction among US federal employees: An investigation of racial and gender differences. Public Personnel Management, 49(3), 336-366.
  • Li, X. M., Chen, L. Z., Liu, D. M. (2023). Effects of online-offline integrated death education on patients with advanced cancer: A before-and-after study. European Journal of Oncology Nursing, 67, 102433.
  • Loan, L. J. M. S. L. (2020). The influence of organizational commitment on employees’ job performance: The mediating role of job satisfaction. Management Science Letters, 10(14), 3307-3312.
  • Ludlum, M., Ludlum, K. (2010). A survey of workers in the funeral industry: A preliminary investigation. Proceedings of the Academy of Banking Studies, 9(1), 7-10.
  • Maglio, C. J., Robinson, S. E. (1994). The effects of death education on death anxiety: A meta-analysis. Omega-journal of Death and Dying, 29(4), 319-335.
  • Mayya, S. S., Martis, M., Mayya, S. P. (2020). Does gender difference matter in job satisfaction? A case of academicians in Karnataka. Pertanika Journal of Social Sciences & Humanities, 28(4), 2749-2764.
  • McAfee, C. A., Jordan, T. R., Cegelka, D., Polavarapu, M., Wotring, A., Wagner-Greene, V. R., & Hamdan, Z. (2022). COVID-19 brings a new urgency for advance care planning: Implications of death education. Death Studies, 46(1), 91-96.
  • Mcgovern, M., and Barry, M. M. (2000). Death education: Knowledge, attitudes, and perspectives of Irish parents and teachers. Death Studies, 24(4), 325-333.
  • Melich, J. C. (1989). Situaciones-limite y educacion. Estudio sobre el problema de las finalidades educativas. Barcelona: PPU.
  • Menekli, T. (2014). Hemşirelerin ölüm algısının ve etkileyen faktörlerin incelenmesi. Anadolu Hemşirelik ve Sağlık Bilimleri Dergisi, 17(4), 222-229.
  • Mohd Suki, N., Rony, N. I., Mohd Suki, N. (2020). Do gender and income really moderate on employees’ job satisfaction? Insights from Malaysia’s oil and gas industry. International Journal of Management Science and Engineering Management, 15(1), 47-58.
  • Morgan, D. (1998). Practical strategies for combining qualitative and quantitative methods: Applications to health research. Qualitative Health Research, 8, 362-376.
  • Munson, L. J., and Hunt, N. (2005). Teachers grieve! What can we do for our colleagues and ourselves when a student dies? Teaching Exceptional Children, 37(4), 48-51.
  • Njoki, J. R. and Minja, D. (2021). Effect of individual attributes on job satisfaction of health care workers in Murang’a County Referral Hospital - Kenya. Journal of Public Policy and Administration, 5(4), 123-130.
  • Oshagbemi, T. (2003). Personal correlates of job satisfaction: Empirical evidence from UK Universities. International Journal of Social Economics, 30, 1210-1232.
  • Öztürk, Z., Karakuş, G., Tamam, L. (2011). Yaşlı bireylerde ölüm kaygısı. Anadolu Psikiyatri Dergisi, 12, 37-43.
  • Pantouvakis, A. and Bouranta, N. (2013). The interrelationship between service features, job satisfaction and customer satisfaction: Evidence from the transport sector. The Total Quality Management Journal, 25(2), 186-201.
  • Pantouvakis, A. and Mpogiatzidis, P. (2013). The impact of internal service quality and learning organization on clinical leaders' job satisfaction in hospital care services. Leadership in Health Services, 26(1), 34-49.
  • Park, S., Kim, H., Jang, M. K., Kim, H., Raszewski, R., Doorenbos, A. Z. (2023). Community-based death preparation and education: a scoping review. Death Studies, 47(2), 221-230.
  • Perić, G., Slavković, M., Gašić, M., Đurović, B., & Dramićanin, S. (2023). Unboxing the complex between job satisfaction and intangible service quality: A perspective of sustainability in the hotel industry. Sustainability, 15(18), 14019.
  • Phan, H. P., Ngu, B. H., Chen, S. C., Wu, L., Lin, W. W., Hsu, C. S. (2020). Introducing the study of life and death education to support the importance of positive psychology: an integrated model of philosophical beliefs, religious faith, and spirituality. Frontiers in Psychology, 11, 580186, 1-16.
  • Pita, C., Torregrosa, R. J. (2021). The gender-job satisfaction paradox through time and countries. Applied Economics Letters, 28(12), 1000-1005.
  • Puttewar, A. S., Askhedkar, R. D., Handa, C. C. (2016). Critical analysis of job satisfaction in service industry: A review. International Journal of Engineering Research and General Science, 4(2), 433-436.
  • Raccichini, M., Biancalani, G., Franchini, L., Varani, S., Ronconi, L., Testoni, I. (2023). Death education and photovoice at school: A workshop with italian high school students. Death Studies, 47(3), 279-286.
  • Ramalho Luz, C. M. D., Luiz de Paula, S., de Oliveira, L.M.B. (2018). Organizational commitment, job satisfaction and their possible influences on intent to turnover. Revista de Gestão, 25(1), 84-101.
  • Redman, T. and Mathews, B.P. (1998). Service quality and human resource management: A review and research agenda. Personnel Review, 27(1), 57-77.
  • Ronconi, L., Biancalani, G., Medesi, G. A., Orkibi, H., Testoni, I. (2023). Death education for palliative psychology: The impact of a death education course for Italian university students. Behavioral Sciences, 13(2), 182.
  • Sija, A. (2021). The influence of job satisfaction and its effect on employee turnover intention in financial service industry of Malaysia. European Journal of Economic and Financial Research, 5(1), 31-47.
  • Silva, P., Moreira, A. C., Mota, J. H. (2023). Employees' perception of corporate social responsibility and performance: The mediating roles of job satisfaction, organizational commitment and organizational trust. Journal of Strategy and Management, 16(1), 92-111.
  • Singh, T., Kaur, M., Verma, M., Kumar, R. (2019). Job satisfaction among health care providers: A cross-sectional study in public health facilities of Punjab, India. Journal of Family Medicine and Primary Care, 8(10), 3268-3275.
  • Smokrović, E., Žvanut, M. F., Bajan, A., Radić, R., & Žvanut, B. (2019). The effect of job satisfaction, absenteeism, and personal motivation on job quitting. Journal of East European Management Studies, 24(3), 398-422.
  • Snipes, R. L, Oswald, S. L., LaTour, M., Armenakis, A. A. (2005). The effects of specific job satisfaction facets on customer perceptions of service quality: An employee-level analysis. Journal of Business Research, 58(10), 1330-1339.
  • Snipes, R. L., Thomson, N. F., Oswald, S. (2006). Gender bias in customer evaluations of service quality: An empirical investigation. Journal of Service Marketing, 20(4), 274-284.
  • Sonbul, Z. F., Çelik, R. (2023). The place of death in elementary and secondary school curricula in Turkey. International Journal of Educational Research, 117, 102106, 1-15.
  • Stylianou, P., and Zembylas, M. (2018). Dealing with the concepts of “grief”and “grieving” in the classroom: Children’s perceptions, emotions, and behavior. Omega, 77(3), 240- 266.
  • Stylianou, P., Zembylas, M. (2021). Engaging with issues of death, loss, and grief in elementary school: Teachers’ perceptions and affective experiences of an in-service training program on death education in Cyprus. Theory & Research in Social Education, 49(1), 54-77.
  • Suryana, D. (2023). The effect of organizational climate and compensation on job satisfaction and employee performance. Indonesian Journal of Multidisciplinary Science, 2(7), 2773-2790.
  • Şimşek, V. ve Tosun, C. (2021). Çocuklara ölüm konusunun anlatılması ihtiyacına dair DKAB öğretmen görüşleri. Pamukkale Üniversitesi İlahiyat Fakültesi Dergisi, 8(2), 1261-1289.
  • Tandelilin, E., Lestari, Y. D., Sari, L. P. (2018). The motivation behind mortuary beauticians in the funeral business. In The 2018 International Conference of Organizational Innovation, KnE Social Sciences, 1087–1100.
  • Tanhan, F. ve Arı İnci, F. (2009). Ölüm eğitimi. Ankara: Pegem Akademi.
  • Tanhan, Y. D. (2013). Ölüm eğitiminin üniversite öğrencilerinde ölüm kaygisi ve psikolojik ıyi olmaya etkisi. Van Yüzüncü Yıl Üniversitesi Eğitim Fakültesi Dergisi, 10(1), 184-200.
  • Tanriverdi, H. (2008). Workers' job satisfaction and organizational commitment: Mediator variable relationships of organizational commitment factors. Journal of American Academy of Business, 14(1), 152-163.
  • Tepe Medin Ş., Hintistan S., Özoran Y. (2020). Dâhili kliniklerde çalışan hekim ve hemşirelerde ölüm kaygısının belirlenmesi. Hacettepe Üniversitesi Hemşirelik Fakültesi Dergisi, 7(3), 262-270.
  • Testoni, I., Tronca, E., Biancalani, G., Ronconi, L., Calapai, G. (2020). Beyond the wall: death education at middle school as suicide prevention. International Journal Of Environmental Research And Public Health, 17(7), 2398.
  • Testoni, I., Biancalani, G., Ronconi, L., Varani, S. (2021). Let’s start with the end: Bibliodrama in an Italian death education course on managing fear of death, fantasy-proneness, and alexithymia with a mixed-method analysis. OMEGA-Journal of Death and Dying, 83(4), 729-759.
  • Testoni, I., Ronconi, L., Orkibi, H., Biancalani, G., Raccichini, M., Franchini, L., ..., Varani, S. (2023). Death education for Palliative care: A European project for University students. BMC Palliative Care, 22(1), 47.
  • TUIK (2022). Ölüm ve Ölüm Nedeni İstatistikleri. Erişim: 01.09.2023 https://data.tuik.gov.tr/Bulten/Index?p=Olum-ve-Olum-Nedeni-Istatistikleri-2022-49679.
  • Ukil, M. I. (2016). The impact of employee empowerment on employee satisfaction and service quality: Empirical evidence from financial enterprizes in Bangladesh. Verslas Teorija ir Praktika, 17(2), 178-189.
  • Wang, H. (2021). The lack of contemporary children’s death education and its importance to the development of physical and mental health. In 2021 International Conference on Modern Education, Management and Social Science Research (pp. 90-94).
  • Wass, H. (2004). A perspective on the current state of death education. Death Studies, 28(4), 289-308.
  • Weiss, D. J., Dawis, R. V., England, G. W. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minnesota Studies in Vocational Rehabilitation, 22,120.
  • Willis, C. A. (2002). The grieving process in children: Strategies for understanding, educating, and reconciling children's perceptions of death. Early Childhood Education Journal, 29(4), 221-226.
  • Wu, Q., Zhu, P., Ji, Q., Shi, G., Qian, M., Xu, H., ... , Zhang, Q. (2023). The effect of death education course utilizing constructivist learning theory on first grade undergraduate nursing student attitudes and coping abilities towards death: A mixed study design. Nurse Education Today, 126, 105809.
  • Yalçın, A. F. ve Kadıoğlu, R. (2020). Çocuk ve gençlerde ölüm kaygısı ve ölüm eğitimi. International Congress of Research and Practice, 29 Oct.- 01 Nov 2020, Alanya/ Antalya. 87-95.
  • Yee, R. W.Y., Yeung, A. C. L., Edwin Cheng, T.C. (2010). An empirical study of employee loyalty, service quality and firm performance in the service industry. International Journal of Production Economics, 124(1), 109-120.
  • Yılmaz, E. ve Vermişli, S. (2015). Yoğun bakımda çalışan hemşirelerin ölüme ve ölmekte olan bireye bakım vermeye ilişkin tutumları. Celal Bayar Üniversitesi Sağlık Bilimleri Enstitüsü Dergisi, 2(2), 41-46.
  • Zara, A. (2019). Loss, grief and depression: Potential risk factors in grief-related depression. Anadolu Psikiyatri Dergisi, 20(2), 159-165.
  • Zeynel, E. (2014). Akademisyenlere Yönelik Mesleki Motivasyon, İşTatmini Ve Örgütsel Bağlılık Arasındaki İlişkiler Üzerine Bir Araştırma. Süleyman Demirel Üniversitesi Sosyal Bilimler Enstitüsü Yayımlanmamış Doktora Tezi.
  • Zhang, H., Hu, M., Zeng, L., Ma, M., Li, L. (2020). Impact of death education courses on emergency nurses' perception of effective behavioral responses in dealing with sudden death in China: a quasi-experimental study. Nurse education today, 85, 104264, 1-5.

A RESEARCH ON THE RELATIONSHIP BETWEEN DEATH EDUCATION AND JOB SATISFACTION LEVELS OF FUNERAL SERVICE PRACTITIONERS

Yıl 2024, Cilt: 22 Sayı: 53, 1256 - 1278, 22.07.2024

Öz

The service sector is a labor-intensive sector that requires good customer relations and skills due to its labor-intensive characteristic and focus on quality expectations. As it is known, gaining skills and success in any job generally increases in parallel with the specialized training received on that subject. Accordingly, customer satisfaction may increase due to the experience of service providers working in service areas that require extra sensitivity, such as funeral services, and this, in turn, may affect the job satisfaction levels of employees and the quality of the service they provide. In this study, it was aimed to compare the job satisfaction levels of two groups of funeral service practitioners those who had received death education and those who had not. The literature review revealed that the studies on death and death education in Turkey are generally constructed as theoretical studies and that there are various studies showing that death education has significant positive effects especially on employees who frequently face the phenomenon of death. However, at the time of the research, there was no study in Turkey on the effect of death education on job satisfaction in the sample of funeral service practitioners. In this context, a questionnaire was applied to 111 employees working in Muğla, Denizli and Uşak Metropolitan Municipalities Funeral Services to measure their job satisfaction. According to the statistical analysis of the averages of the two groups, the job satisfaction level of the group that received death education was significantly higher than the job satisfaction level of the group that did not receive death education. In addition, it was also found that the answers given to the job satisfaction questionnaire differed between the two groups in terms of gender.

Kaynakça

  • Acehan, G. ve Eker, F. (2013). Acil tıp hizmeti veren sağlık personelinin ölüm kaygısı, ölüme ilişkin depresyon düzeyleri ve kullandıkları başa çıkma yolları. Psikiyatri Hemşireliği Dergisi, 4(1), 27-35.
  • Ariani, D. W. (2015). Employee satisfaction and service quality: Is there relations? International Journal of Business Research and Management (IJBRM), 6 (3), 33-44.
  • Aryee, S., Walumbwa, F. O., Seidu, E. Y. M., Otaye, L. E. (2013). Developing and leveraging human capital resource to promote service quality: Testing a theory of performance. Journal of Management, 42(2), 480-499.
  • Ay, F. ve Gençtürk, N. (2013). Ebe öğrencilerin ölüm, terminal dönem ve palyatif bakım ile ilgili görüşleri: Odak grup çalışması. Florence Nightingale Hemşirelik Dergisi, 21(3), 164-171.
  • Biancalani, G., Wagani, R., Ronconi, L., Cornacchini, M., Testoni, I. (2023). Interest and confidence in death education and palliative psychology in Italian and Indian university students of psychology: Similarities and differences. Behavioral Sciences, 13(2), 183.
  • Bilge, A., Embel, N., Kaya, F.G. (2013). Sağlık profesyoneli olacak öğrencilerin ölüme karşı tutumları, ölüm kaygıları arasındaki ilişki ve bunları etkileyen değişkenler. Psikiyatri Hemşireliği Dergisi, 4(3), 119-124.
  • Bölükbaşı Macit, Z. ve Tümlü, C. (2019). Temel eğitim düzeyinde çalışan psikolojik danışmanlar için okullarda “Ölüm Eğitimi”. Egitimde Nitel Arastirmalar Dergisi – Journal of Qualitative Research in Education, 7(4), 1571-1589.
  • Bucuka, Y. (2022). Evde ölmek güzeldir: “Evcilleştirilmiş Ölüm” ve ölüm eğitimi pratiği olarak ölüm döşeği. İnsan ve Toplum Bilimleri Araştırmaları Dergisi, 11 (3) , 1671-1689.
  • Bugen, L. A. (1981). Coping: Effects of death education. OMEGA-Journal of Death and Dying, 11(2), 175-183.
  • Butt, B. Z., Rehman, K. U. and Safwan, N. (2007). A study measuring the effect of pay, promotion and training on job satisfaction in Pakistani service industry. European Journal of Social Sciences, 5(3), 36-44.
  • Cacciatore, J., Thieleman, K., Killian, M., Tavasolli, K. (2015). Braving human suffering: Death education and its relationship to empathy and mindfulness. Social Work Education, 34(1), 91-109.
  • Carillo- Garcia, C., Solano- Ruiz, M., Martinez-Roche, M. E., Gomez-Garcia, C. I. (2013). Job satisfaction among health care workers: The role of gender and age. Revista Latino-Americana de Enfermagem, 21(6), 1314-1320.
  • Casu, G., Mariani, M. G., Chiesa, R., Guglielmi, D., Gremigni, P. (2021). The role of organizational citizenship behavior and gender between job satisfaction and task performance. International Journal Of Environmental Research And Public Health, 18(18), 94-99.
  • Chen, W., Ma, H., Wang, X., Chen, J. (2020). Effects of a death education intervention for older people with chronic disease and family caregivers: A quasi-experimental study. Asian Nursing Research, 14(4), 257-266.
  • Dadfar, M., Lester, D. (2020). The effectiveness of 8A model death education on the reduction of death depression: A preliminary study. Nursing Open, 7(1), 294-298.
  • Dickinson, G. E., Mermann, A. C. (1996). Death education in US medical schools, 1975-1995. Academic Medicine, 71(12), 1348-9.
  • Dilmaghani, M. (2022). Revisiting the gender job satisfaction paradox: The roots seem to run deep. British Journal of Industrial Relations, 60(2), 278-323.
  • Doka, K. J. (2015). Hannelore wass: Death education—an enduring legacy. Death Studies, 39(9), 545-548.
  • Donthu, S., Subramanyam, P. (2022). Job satisfaction on job performance of employees in information technology industry. The Journal Of Contemporary Issues In Business And Government, 28(4), 1135-1147.
  • Dyah Sawitri, S.E., M. M., Suswati, E. S. E., Huda, K. SE, M. M. (2016). The impact of job satisfaction, organization commitment, organization citizenship behavior (OCB) on employees' performance. International Journal of Organizational Innovation, 9(2), 24.
  • Dyregrov, A., Dyregrov, K., Idsoe, T. (2013). Teachers’ perceptions of their role facing children in grief. Emotional and Behavioural Difficulties, 18(2), 125-134.
  • Efrianto, E., Hendra, H., Kartawijaya, S. (2023). The effect of organizational culture and job satisfaction on work motivation of industry and trade service employees in Sungai Penuh City. Journal of Scientific Research, Education, and Technology (JSRET), 2(3), 1037-1047.
  • Eslami, J., Gharakhani, D. (2012). Organizational commitment and job satisfaction. ARPN Journal Of Science And Technology, 2(2), 85-91.
  • Friesen, H., Harrison, J., Peters, M., Epp, D., McPherson, N. (2020). Death education for children and young people in public schools. International Journal of Palliative Nursing, 26(7), 332-335.
  • Galvan-Vela, E., Ravina-Ripoll, R., Tobar-Pesantez, L. B. (2021). A structural equations model of job disengagement from the constructs of organisational justice, job satisfaction, innovation and trust in the era of industry 5.0. Journal Of Legal Ethical & Reguatory Issues, 24(1), 1-12.
  • Gao, J. (2021). Viewing the development of China’s death education from the current situation of American education. In 2021 5th International Seminar on Education, Management and Social Sciences (ISEMSS 2021) (pp. 526-529). Atlantis Press.
  • Gazi, M. A. I., Islam, M. A., Shaturaev, J., Dhar, B. K. (2022). Effects of job satisfaction on job performance of sugar industrial workers: Empirical evidence from Bangladesh. Sustainability, 14(21), 14156.
  • Grandi, A., Rizzo, M., Colombo, L. (2023). Exhaustion in Italian funeral directing services during the Covid-19 pandemic: The role of psychological job demands and supervisor support. In book of proceedings-International Psychological Applications Conference and Trends (InPACT 2023) (pp. 621-625). inScience Press
  • Han, H., Ye, Y., Xie, Y., Liu, F., Wu, L., Tang, Y., ..., Yue, L. (2023). The impact of death attitudes on death education needs among medical and nursing students. Nurse Education Today, 122, 105738.
  • Herrero, P., de la Herrán Gascón, A., Pérez-Bonet, G., Sánchez-Huete, J. C. (2020). What do teachers think of death education? Death Studies, 46(6), 1518-1528.
  • Holland, J. (2008). How schools can support children who experience loss and death. British Journal of Guidance & Counselling, 36(4), 411-424.
  • Huang, Y. X., Tang, S. Y., Yan, F., Zhao, Q., Sun, M. (2021). Evaluation of experiential life and death education course on death attitudes of college students. Chinese Journal of Nursing Education, 18(5), 420-424.
  • Hurtig, W. A., Stewin, L. (1990). The effect of death education and experience on nursing students’ attitude towards death. Journal of Advanced Nursing, 15(1), 29-34.
  • İnci, F., ve Öz, F. (2009). Ölüm eğitiminin hemşirelerin ölüm kaygısı, ölüme ilişkin depresyon ve ölümcül hastaya tutumlarına etkisi Anadolu Psikiyatri Dergisi, 10(4), 253–260.
  • Jiang, Q. (2023). Psychological support and demand for death education among Chinese college students during the COVID‐19 pandemic: The mediating role of neutral death attitude. Nursing Open, 10(1), 172-181.
  • Jumrana, J., Saleh, A., Erika, K. A. (2022). Analysis of job satisfaction of implementing nurses on work productivity. Journal of Asian Multicultural Research for Medical and Health Science Study, 3(4), 30-41.
  • Karataş, S., Güleş, H. (2010). İlköğretim okulu öğretmenlerinin iş tatmini ile örgütsel bağlılığı. Uşak Üniversitesi Sosyal Bilimler Dergisi, 3(2), 74-89.
  • Köse, S., İnal Tunalı, B., Yıldırım, G. (2019). Yoğun bakımda çalışan hekim ve hemşirelerin ölüm ve saygın ölüm ilkelerine ilişkin tutumları. Yoğun Bakım Hemşireliği Dergisi, 23(1), 9-17.
  • Kose, T., Avcıoglu, K. (2023). Gender and job satisfaction in OECD countries. Economics and Business Letters, 12 (2),157 - 164.
  • Köylü, M. (2004). Ölüm olayının çocuklar üzerine etkisi ve “ölüm eğitimi”. Ondokuz Mayıs Üniversitesi İlahiyat Fakültesi Dergisi, 17 (17), 95-120.
  • Lee, H. W., Robertson, P. J., Kim, K. (2020). Determinants of job satisfaction among US federal employees: An investigation of racial and gender differences. Public Personnel Management, 49(3), 336-366.
  • Li, X. M., Chen, L. Z., Liu, D. M. (2023). Effects of online-offline integrated death education on patients with advanced cancer: A before-and-after study. European Journal of Oncology Nursing, 67, 102433.
  • Loan, L. J. M. S. L. (2020). The influence of organizational commitment on employees’ job performance: The mediating role of job satisfaction. Management Science Letters, 10(14), 3307-3312.
  • Ludlum, M., Ludlum, K. (2010). A survey of workers in the funeral industry: A preliminary investigation. Proceedings of the Academy of Banking Studies, 9(1), 7-10.
  • Maglio, C. J., Robinson, S. E. (1994). The effects of death education on death anxiety: A meta-analysis. Omega-journal of Death and Dying, 29(4), 319-335.
  • Mayya, S. S., Martis, M., Mayya, S. P. (2020). Does gender difference matter in job satisfaction? A case of academicians in Karnataka. Pertanika Journal of Social Sciences & Humanities, 28(4), 2749-2764.
  • McAfee, C. A., Jordan, T. R., Cegelka, D., Polavarapu, M., Wotring, A., Wagner-Greene, V. R., & Hamdan, Z. (2022). COVID-19 brings a new urgency for advance care planning: Implications of death education. Death Studies, 46(1), 91-96.
  • Mcgovern, M., and Barry, M. M. (2000). Death education: Knowledge, attitudes, and perspectives of Irish parents and teachers. Death Studies, 24(4), 325-333.
  • Melich, J. C. (1989). Situaciones-limite y educacion. Estudio sobre el problema de las finalidades educativas. Barcelona: PPU.
  • Menekli, T. (2014). Hemşirelerin ölüm algısının ve etkileyen faktörlerin incelenmesi. Anadolu Hemşirelik ve Sağlık Bilimleri Dergisi, 17(4), 222-229.
  • Mohd Suki, N., Rony, N. I., Mohd Suki, N. (2020). Do gender and income really moderate on employees’ job satisfaction? Insights from Malaysia’s oil and gas industry. International Journal of Management Science and Engineering Management, 15(1), 47-58.
  • Morgan, D. (1998). Practical strategies for combining qualitative and quantitative methods: Applications to health research. Qualitative Health Research, 8, 362-376.
  • Munson, L. J., and Hunt, N. (2005). Teachers grieve! What can we do for our colleagues and ourselves when a student dies? Teaching Exceptional Children, 37(4), 48-51.
  • Njoki, J. R. and Minja, D. (2021). Effect of individual attributes on job satisfaction of health care workers in Murang’a County Referral Hospital - Kenya. Journal of Public Policy and Administration, 5(4), 123-130.
  • Oshagbemi, T. (2003). Personal correlates of job satisfaction: Empirical evidence from UK Universities. International Journal of Social Economics, 30, 1210-1232.
  • Öztürk, Z., Karakuş, G., Tamam, L. (2011). Yaşlı bireylerde ölüm kaygısı. Anadolu Psikiyatri Dergisi, 12, 37-43.
  • Pantouvakis, A. and Bouranta, N. (2013). The interrelationship between service features, job satisfaction and customer satisfaction: Evidence from the transport sector. The Total Quality Management Journal, 25(2), 186-201.
  • Pantouvakis, A. and Mpogiatzidis, P. (2013). The impact of internal service quality and learning organization on clinical leaders' job satisfaction in hospital care services. Leadership in Health Services, 26(1), 34-49.
  • Park, S., Kim, H., Jang, M. K., Kim, H., Raszewski, R., Doorenbos, A. Z. (2023). Community-based death preparation and education: a scoping review. Death Studies, 47(2), 221-230.
  • Perić, G., Slavković, M., Gašić, M., Đurović, B., & Dramićanin, S. (2023). Unboxing the complex between job satisfaction and intangible service quality: A perspective of sustainability in the hotel industry. Sustainability, 15(18), 14019.
  • Phan, H. P., Ngu, B. H., Chen, S. C., Wu, L., Lin, W. W., Hsu, C. S. (2020). Introducing the study of life and death education to support the importance of positive psychology: an integrated model of philosophical beliefs, religious faith, and spirituality. Frontiers in Psychology, 11, 580186, 1-16.
  • Pita, C., Torregrosa, R. J. (2021). The gender-job satisfaction paradox through time and countries. Applied Economics Letters, 28(12), 1000-1005.
  • Puttewar, A. S., Askhedkar, R. D., Handa, C. C. (2016). Critical analysis of job satisfaction in service industry: A review. International Journal of Engineering Research and General Science, 4(2), 433-436.
  • Raccichini, M., Biancalani, G., Franchini, L., Varani, S., Ronconi, L., Testoni, I. (2023). Death education and photovoice at school: A workshop with italian high school students. Death Studies, 47(3), 279-286.
  • Ramalho Luz, C. M. D., Luiz de Paula, S., de Oliveira, L.M.B. (2018). Organizational commitment, job satisfaction and their possible influences on intent to turnover. Revista de Gestão, 25(1), 84-101.
  • Redman, T. and Mathews, B.P. (1998). Service quality and human resource management: A review and research agenda. Personnel Review, 27(1), 57-77.
  • Ronconi, L., Biancalani, G., Medesi, G. A., Orkibi, H., Testoni, I. (2023). Death education for palliative psychology: The impact of a death education course for Italian university students. Behavioral Sciences, 13(2), 182.
  • Sija, A. (2021). The influence of job satisfaction and its effect on employee turnover intention in financial service industry of Malaysia. European Journal of Economic and Financial Research, 5(1), 31-47.
  • Silva, P., Moreira, A. C., Mota, J. H. (2023). Employees' perception of corporate social responsibility and performance: The mediating roles of job satisfaction, organizational commitment and organizational trust. Journal of Strategy and Management, 16(1), 92-111.
  • Singh, T., Kaur, M., Verma, M., Kumar, R. (2019). Job satisfaction among health care providers: A cross-sectional study in public health facilities of Punjab, India. Journal of Family Medicine and Primary Care, 8(10), 3268-3275.
  • Smokrović, E., Žvanut, M. F., Bajan, A., Radić, R., & Žvanut, B. (2019). The effect of job satisfaction, absenteeism, and personal motivation on job quitting. Journal of East European Management Studies, 24(3), 398-422.
  • Snipes, R. L, Oswald, S. L., LaTour, M., Armenakis, A. A. (2005). The effects of specific job satisfaction facets on customer perceptions of service quality: An employee-level analysis. Journal of Business Research, 58(10), 1330-1339.
  • Snipes, R. L., Thomson, N. F., Oswald, S. (2006). Gender bias in customer evaluations of service quality: An empirical investigation. Journal of Service Marketing, 20(4), 274-284.
  • Sonbul, Z. F., Çelik, R. (2023). The place of death in elementary and secondary school curricula in Turkey. International Journal of Educational Research, 117, 102106, 1-15.
  • Stylianou, P., and Zembylas, M. (2018). Dealing with the concepts of “grief”and “grieving” in the classroom: Children’s perceptions, emotions, and behavior. Omega, 77(3), 240- 266.
  • Stylianou, P., Zembylas, M. (2021). Engaging with issues of death, loss, and grief in elementary school: Teachers’ perceptions and affective experiences of an in-service training program on death education in Cyprus. Theory & Research in Social Education, 49(1), 54-77.
  • Suryana, D. (2023). The effect of organizational climate and compensation on job satisfaction and employee performance. Indonesian Journal of Multidisciplinary Science, 2(7), 2773-2790.
  • Şimşek, V. ve Tosun, C. (2021). Çocuklara ölüm konusunun anlatılması ihtiyacına dair DKAB öğretmen görüşleri. Pamukkale Üniversitesi İlahiyat Fakültesi Dergisi, 8(2), 1261-1289.
  • Tandelilin, E., Lestari, Y. D., Sari, L. P. (2018). The motivation behind mortuary beauticians in the funeral business. In The 2018 International Conference of Organizational Innovation, KnE Social Sciences, 1087–1100.
  • Tanhan, F. ve Arı İnci, F. (2009). Ölüm eğitimi. Ankara: Pegem Akademi.
  • Tanhan, Y. D. (2013). Ölüm eğitiminin üniversite öğrencilerinde ölüm kaygisi ve psikolojik ıyi olmaya etkisi. Van Yüzüncü Yıl Üniversitesi Eğitim Fakültesi Dergisi, 10(1), 184-200.
  • Tanriverdi, H. (2008). Workers' job satisfaction and organizational commitment: Mediator variable relationships of organizational commitment factors. Journal of American Academy of Business, 14(1), 152-163.
  • Tepe Medin Ş., Hintistan S., Özoran Y. (2020). Dâhili kliniklerde çalışan hekim ve hemşirelerde ölüm kaygısının belirlenmesi. Hacettepe Üniversitesi Hemşirelik Fakültesi Dergisi, 7(3), 262-270.
  • Testoni, I., Tronca, E., Biancalani, G., Ronconi, L., Calapai, G. (2020). Beyond the wall: death education at middle school as suicide prevention. International Journal Of Environmental Research And Public Health, 17(7), 2398.
  • Testoni, I., Biancalani, G., Ronconi, L., Varani, S. (2021). Let’s start with the end: Bibliodrama in an Italian death education course on managing fear of death, fantasy-proneness, and alexithymia with a mixed-method analysis. OMEGA-Journal of Death and Dying, 83(4), 729-759.
  • Testoni, I., Ronconi, L., Orkibi, H., Biancalani, G., Raccichini, M., Franchini, L., ..., Varani, S. (2023). Death education for Palliative care: A European project for University students. BMC Palliative Care, 22(1), 47.
  • TUIK (2022). Ölüm ve Ölüm Nedeni İstatistikleri. Erişim: 01.09.2023 https://data.tuik.gov.tr/Bulten/Index?p=Olum-ve-Olum-Nedeni-Istatistikleri-2022-49679.
  • Ukil, M. I. (2016). The impact of employee empowerment on employee satisfaction and service quality: Empirical evidence from financial enterprizes in Bangladesh. Verslas Teorija ir Praktika, 17(2), 178-189.
  • Wang, H. (2021). The lack of contemporary children’s death education and its importance to the development of physical and mental health. In 2021 International Conference on Modern Education, Management and Social Science Research (pp. 90-94).
  • Wass, H. (2004). A perspective on the current state of death education. Death Studies, 28(4), 289-308.
  • Weiss, D. J., Dawis, R. V., England, G. W. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minnesota Studies in Vocational Rehabilitation, 22,120.
  • Willis, C. A. (2002). The grieving process in children: Strategies for understanding, educating, and reconciling children's perceptions of death. Early Childhood Education Journal, 29(4), 221-226.
  • Wu, Q., Zhu, P., Ji, Q., Shi, G., Qian, M., Xu, H., ... , Zhang, Q. (2023). The effect of death education course utilizing constructivist learning theory on first grade undergraduate nursing student attitudes and coping abilities towards death: A mixed study design. Nurse Education Today, 126, 105809.
  • Yalçın, A. F. ve Kadıoğlu, R. (2020). Çocuk ve gençlerde ölüm kaygısı ve ölüm eğitimi. International Congress of Research and Practice, 29 Oct.- 01 Nov 2020, Alanya/ Antalya. 87-95.
  • Yee, R. W.Y., Yeung, A. C. L., Edwin Cheng, T.C. (2010). An empirical study of employee loyalty, service quality and firm performance in the service industry. International Journal of Production Economics, 124(1), 109-120.
  • Yılmaz, E. ve Vermişli, S. (2015). Yoğun bakımda çalışan hemşirelerin ölüme ve ölmekte olan bireye bakım vermeye ilişkin tutumları. Celal Bayar Üniversitesi Sağlık Bilimleri Enstitüsü Dergisi, 2(2), 41-46.
  • Zara, A. (2019). Loss, grief and depression: Potential risk factors in grief-related depression. Anadolu Psikiyatri Dergisi, 20(2), 159-165.
  • Zeynel, E. (2014). Akademisyenlere Yönelik Mesleki Motivasyon, İşTatmini Ve Örgütsel Bağlılık Arasındaki İlişkiler Üzerine Bir Araştırma. Süleyman Demirel Üniversitesi Sosyal Bilimler Enstitüsü Yayımlanmamış Doktora Tezi.
  • Zhang, H., Hu, M., Zeng, L., Ma, M., Li, L. (2020). Impact of death education courses on emergency nurses' perception of effective behavioral responses in dealing with sudden death in China: a quasi-experimental study. Nurse education today, 85, 104264, 1-5.
Toplam 99 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Yönetim Sosyolojisi
Bölüm Araştırma Makalesi
Yazarlar

Hale Eda Akduru 0000-0003-4022-2364

Hakkı Polat 0000-0001-7640-849X

Yayımlanma Tarihi 22 Temmuz 2024
Gönderilme Tarihi 4 Şubat 2024
Kabul Tarihi 21 Temmuz 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 22 Sayı: 53

Kaynak Göster

APA Akduru, H. E., & Polat, H. (2024). A RESEARCH ON THE RELATIONSHIP BETWEEN DEATH EDUCATION AND JOB SATISFACTION LEVELS OF FUNERAL SERVICE PRACTITIONERS. Yönetim Bilimleri Dergisi, 22(53), 1256-1278.

Sayın Araştırmacı;

Dergimize gelen yoğun talep nedeniyle Ekim 2024 sayısı için öngörülen kontenjan dolmuştur, gönderilen makaleler ilerleyen sayılarda değerlendirilebilecektir. Bu hususa dikkat ederek yeni makale gönderimi yapmanızı rica ederiz.

Yönetim Bilimler Dergisi Özel Sayı Çağrısı
Yönetim Bilimleri Dergisi 2024 yılının Eylül ayında “Endüstri 4.0 ve Dijitalleşmenin Sosyal Bilimlerde Yansımaları” başlıklı bir özel sayı yayınlayacaktır.
Çanakkale Onsekiz Mart Üniversitesi Biga İktisadi ve İdari Bilimler Fakültesi tarafından 5-6 Temmuz 2024 tarihlerinde çevrimiçi olarak düzenlenecek olan 4. Uluslararası Sosyal Bilimler Konferansı’nda sunum gerçekleştiren yazarların dergi için ücret yatırmasına gerek olmayıp, dekont yerine Konferans Katılım Belgesini sisteme yüklemeleri yeterli olacaktır.
Gönderilen makalelerin derginin yazım kurallarına uygun olması ve DergiPark sistemi üzerinden sisteme yüklenmesi gerekmektedir. Özel sayı ana başlığı ile ilgisiz makaleler değerlendirmeye alınmayacaktır. Özel sayı için gönderilen makalelerin "Makalemi özel sayıya göndermek istiyorum" kutucuğu işaretlenerek sisteme yüklenmesi gerekmektedir. Özel sayı için gönderilmemiş makalelerin bu sayıya eklenmesi mümkün olmayacaktır.
Özel Sayı Çalışma Takvimi
Gönderim Başlangıcı: 15 Nisan 2024
Son Gönderim Tarihi: 15 Temmuz 2024
Özel Sayı Yayınlanma Tarihi: Eylül 2024

Dergimize göndereceğiniz çalışmalar linkte yer alan taslak dikkate alınarak hazırlanmalıdır. Çalışmanızı aktaracağınız taslak dergi yazım kurallarına göre düzenlenmiştir. Bu yüzden biçimlendirmeyi ve ana başlıkları değiştirmeden çalışmanızı bu taslağa aktarmanız gerekmektedir.
İngilizce Makale Şablonu için tıklayınız...

Saygılarımızla,