Conflict and Negotiation in Turkish Culture

Öz

In this study, cultural comparison topics that emerged in the field of conflict and negotiation literature were handled as a whole, with the aim of to define the conflict and negotiation processes in Turkish culture. Research sample consists of 71 females and 91 males totally 162 adult employees. The research was structured with 47 open ended questions using face to face interview technique. The obtained data were analyzed using appropriate qualitative and quantitative methods. At the end of the study findings about definition of conflict and negotiation, aims of negotiation,  ideal  negotiator, risk taking and bluffing, protocol used in negotiation, communication styles in negotiation, time management, benefit orientation, strategies used in conflict and negotiation are discussed in the light of relevant cultural literature. This study is supported by TUBİTAK 1001 project no: 113K548 named Conflict and Negotiation in Turkish Culture.

Anahtar Kelimeler

• Conflict,negotiation,culture

Türk Kültüründe Çatışma ve Müzakere

Öz

Bu çalışmada, çatışma ve müzakere alan yazınında ortaya çıkan kültürel karşılaştırma başlıkları bir bütün olarak ele alınmış; çalışan örneklemi üzerinden Türk kültürüne özgü çatışma ve müzakere süreçlerinin tanımlanması amaçlanmıştır. Araştırma örneklemini 71’i kadın ve 91’i erkek olmak üzere 162 yetişkin çalışan oluşturmaktadır. Yüz yüze görüşme tekniği kullanılarak 47 açık uçlu soru yardımıyla toplanan veriler uygun nitel ve nicel yöntemler yardımıyla analiz edilmiştir. Araştırma sonunda, Türk kültüründe çatışma ve müzakerenin nasıl tanımlandığı, hedefleri, ideal müzakereci tanımı, risk ve blöf kullanımına yaklaşım, uygulanan protokol,  kullanılan iletişimin tarzı, zaman yönetimi, çıkar yönelimi, duyguların ifadesi, kullanılan stratejiler konularında elde edilen bulgular ilgili alan yazın ışığında tartışılmıştır. Bu çalışma TÜBİTAK 1001 Projesi olarak desteklenen 113K548 numaralı Türk Kültüründe Çatışma ve Müzakere başlıklı araştırma projesi verisinden üretilmiştir.

Anahtar Kelimeler

• Çatışma,müzakere,kültür

Kaynakça

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