Üretim Sektöründe İşgücü Devrinin Nedenlerinin Belirlenmesi: DEMATEL Tabanlı Bir Analiz ve İyileştirme Çerçevesi

Öz

Çalışanların işten ayrılma niyetleri ve davranışları, kuruluşların hem psikolojik hem de ekonomik performansını önemli ölçüde etkiler. Bu nedenle, çalışanların istifa kararlarının altında yatan nedenleri belirlemek, işgücü istikrarını sürdürmek için çok önemlidir. Bu çalışma, imalat sektöründeki mavi yakalı çalışanların -özellikle vasıflı ve deneyimli işçilerin- işlerinden ayrılma niyetlerini etkileyen temel faktörleri araştırmayı amaçlamaktadır. DEMATEL yöntemi kullanılarak, 24 işten ayrılma kriteri arasındaki nedensel ilişkiler ve göreceli baskınlık analiz edilerek en etkili faktörler belirlenmiştir. Bulgular; yetersiz ücretler, adil olmayan yönetim, dengesiz iş yükü dağılımı, yöneticilerle zayıf iletişim ve aidiyet duygusunun eksikliğinin işten ayrılmanın en kritik nedenleri olduğunu göstermektedir. Bu bulgulara dayanarak, imalat kuruluşlarında çalışanların bağlılığını ve sadakatini güçlendirmek için iyileştirme stratejileri önerilmiştir.

Anahtar Kelimeler

• İnsan kaynakları yönetimi
• çalışan devri
• işten ayrılma
• DEMATEL
• işgücü bağlılığı

Identifying the Causes of Employee Turnover in Manufacturing: A DEMATEL-Based Analysis and Improvement Framework

Öz

Employee turnover intentions and behaviors significantly influence both the psychological and also economic performance of organizations. Identifying the underlying reasons behind employees’ decisions to resign is therefore essential for sustaining workforce stability. This study aims to explore the key factors influencing blue-collar employees—particularly skilled and experienced workers—in their intention to leave their jobs within the manufacturing sector. Using the Decision-Making Trial and Evaluation Laboratory (DEMATEL) method, the causal relationships and relative dominance among 24 turnover criteria were analyzed to identify the most influential factors. The findings indicate that inadequate wages, unfair management, unbalanced workload distribution, poor communication with supervisors, and lack of a sense of belonging are the most critical drivers of turnover. Based on these insights, targeted improvement strategies are proposed to strengthen employee retention and loyalty in manufacturing organizations.

Anahtar Kelimeler

• Human resource management
• employee turnover
• job resignation
• DEMATEL
• workforce retention

Kaynakça

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