Öz

Starting with the contingency approach and extending to the theories of complexity, chaos and complexity, dynamic competition elements embodying the enterprises with the concepts of globalization and industry 4.0, threaten the businesses more than ever with their destructive innovation approaches. The concept of agility emerged primarily in the fields of production and software in the nineties. Today's industrial businesses have to gain the concept of agility as a management set adapted to their structure, process and strategies, regardless of the sectors in which they operate. In the study, the concept of organizational agility was comprehensively examined in the context of enablers and necessary capabilities, and is summarized as a management tool that can be added to the existing strategy criteria of businesses within the framework of Balanced Scorecard developed by Kaplan and Norton. With future studies, the consistency of the framework can be measured by comparing businesses that apply and do not apply these criteria.

Anahtar Kelimeler

• Industrial Agile Enterprise
• Organizational Agility
• Performance
• Balanced Scorecard

ENDÜSTRİYEL ÇEVİK İŞLETME İÇİN DENGELENMİŞ BAŞARI GÖSTERGELERİ

Öz

Durumsallık yaklaşımı ile başlayıp, kompleksite, kaos ve karmaşıklık kuramlarına uzanan, küreselleşme ve Endüstri 4.0 kavramları ile işletmelerde vücut bulan dinamik rekabet unsurları, yıkıcı inovasyon yaklaşımları ile birlikte işletmeleri hiç olmadığı kadar tehdit etmektedir. Yoğunlukla üretim ve yazılım alanlarında doksanlı yıllarda ortaya çıkan çeviklik kavramının, günümüzde endüstriyel işletmelerin faaliyet gösterdikleri sektörlerden bağımsız olarak, yapı, süreç ve stratejilerine göre uyarlanması ve kazanılması zorunlu olan bir yetenek hâline gelmiştir. Çalışmada örgütsel çeviklik kavramı, mümkün kılan destekleyiciler ve gerekli olan yetenekler bağlamında kapsamlı olarak incelenmiştir. Kaplan & Norton tarafından geliştirilmiş olan Dengeli Başarı Göstergesi çerçevesinde işletmelerin mevcut strateji ölçütlerine boyutsal olarak ilave edilebilecek bir yönetim aracı olarak özetlenmeye çalışılmıştır. İleride yapılabilecek çalışmalarla bu ölçütleri uygulayan ve uygulamayan işletmeler mukayese edilerek, çerçevenin tutarlılığı ölçülebilecektir.

Anahtar Kelimeler

• örgütsel çeviklik
• performans
• dengeli başarı göstergesi
• Endüstriyel Çevik İşletme

Kaynakça

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