BibTex RIS Kaynak Göster

Duygusal Zekâ: Tarihsel Gelişimi Ve Örgütler için Önemine Kavramsal Bir Bakış

Yıl 2007, Cilt: 16 Sayı: 1, 231 - 252, 01.06.2007

Öz

The study of emotional intelligence has emerged from two disciplines psychol ogy and sociology Each area has evaluated the concept of emotional intelligence from a multitude of perspectives Emotional intelligence has its roots and has been developed within the psychological discipline although there has been several of interest within fifteen years in the area of emotional intelligence Because researchers have evaluated emotional intelligence from various perspectives two different views of this phenome non are emerging The first perspective is called “mixed model” and is commonly asso ciated with Goleman This model is broader well known and more inclusive description of emotional intelligence The second perspective is referred to as an “ability model” which is a more restrictive description of emotional intelligence and is associated with Salovey and Mayer The idea that emotional intelligence has positive effect on both individual life and work place has attracted academician researcher managers and all that has an interest in this phenomenon The main purpose of this study is to try to ex plain the concept of emotional intelligence its historical development and two main models emerged from this concept Besides the importance of emotional intelligence in organizations is discussed Key Words: Emotional Intelligence Leadership Effectiveness

Kaynakça

  • ACAR, F. (2002), “Duygusal Zeka ve Liderlik”, E.Ü.Sosyal Bilimler Enstitüsü Dergisi, Sayı 12: 53-68.
  • ANTONAKIS, J. (2003), “Why Emotional Intelligence Does Not Predict Leadership Effectiveness: A Commit On Prati, Douglas, Ferris, Ammeter And Buckley”, The International Journal Of Organizational Analysis, Vol.II, No.4: 355-361.
  • ATKINSON, R.L., R.C. ATKINSON and E.R. HILGARD (1995), Psikolojiye Giriş, (Çev. Kemal Atalay-Mustafa Atalay-Aysun Yavuz), Sosyal Yayınlar, İstanbul.
  • BARLING, J., F. SLATTER and E.K. KELLOWAY (2000), “Transformational Lead- ership and Emotional Intelligence: An Exploratory Study”, Leadership & Organ- izational Development Journal, 21, 3: 157-161.
  • BAR-ON, R. (1997), Emotional Quotient Inventory: Technical Manual, Toronto: Multi Health Systems.
  • BAR-ON, R. (2005). “The Bar-On Model Of Emotional-Social Intelligence”. In P. Fernández-Berrocal and N. Extremera (Guest Editors), Special Issue on Emo- tional Intelligence, Psicothema, 17. (www.eiconsortium.org erişim tarihi: 19.05.2005).
  • BASS, B. M. (1990), “From Transactional to Transformational Leadership: Learning to Share The Vision” Reprinted From Organizational Dynamics, Winter, in Steers, R.M.Porter, L.W.and Bigley,G.A.(Ed.) (1996), Motivation and Leadership at Work, McGraw-Hill, Boston, MA.
  • BASS, B. M. and F. J. YAMMARINO (1990), “Transformational Leadership and Mul- tiple Levels of Analysis”, Human Relations, 43, 10: 975–995.
  • CARUSO, D. and J. D. MAYER (2002), “The Effective Leader: Understanding And Applying Emotional Intelligence”, Ivey Business Journal, November/December: 1-5.
  • CARUSO, D.R. and P. SALOVEY (2004), The Emotionally Intelligent Manager: How To Develop And Use The Four Key Emotional Skills Of Leadership, Jossey-Bass A Wiley Imprint, San Francisco, CA.
  • COOPER, R. K. ve A. SAWAF (1997), Liderlikte Duygusal Zekâ, (Çev. Zelal Bedriye Ayman-Banu Sancar), Sistem Yayıncılık, Üçüncü Basım: Eylül 2003, İstanbul.
  • ÇAKAR, U. ve Y. ARBAK (2004), “Modern Yaklaşımlar Işığında Değişen Duygu- Zeka İlişkisi ve Duygusal Zeka”, D.Ü. Sosyal Bilimler Enstitüsü Dergisi, 6, 3: 23-48.
  • DAVIS, M. (2004), Duygusal Zekânızı Ölçün, (Çev. Solina Silahlı), Alfa Yayınları, 1.Basım, İstanbul.
  • DOĞAN, S. (2005), Çalışan İlişkileri Yönetimi, Kare Yayınları, İstanbul.
  • DUCKETT, H. and E. MACFARLANE (2003), “Emotional Intelligence and Transfor- mational Leadership In Retailing”, Leadership & Organizational Development Journal, 24/6: 309-317.
  • DULEWICZ, V. and HIGGS, M.J. (1999), “Can Emotional Intelligence Be Measured and Developed”, Leadership & Organization Development Journal, 20/5: 242- 252.
  • DULEWICZ, V. and HIGGS, M.J. (2000), “Emotional Intelligence: A Review And Evaluation Study”, Journal of Managerial Psychology, 15, 4: 341-72.
  • EPSTEIN, S. (1998), Constructive Thinking: The Key to Emotional Intelligence, West- port, CT, USA: Greenwood Publishing Group, Incorporated.
  • GARDNER, H. (2003), “Multiple Intelligences After Twenty Years”, Paper presented at the American Educational Research Association, Chicago, Illinois, April 21: 1-14.
  • GARDNER, L. and C. STOUGH (2002), “Examining the Relationship between Leader- ship and Emotional Intelligence in Senior Level Managers”, Leadership & Or- ganization Development Journal, 23/2: 68-78.
  • GEORGE, J. M. (2000), “Emotions and Leadership: The Role of Emotional Intelli- gence”, Human Relations, 53: 1027-1055.
  • GOLEMAN, D. (1995), Duygusal Zekâ, (Çev.Banu Seçkin Yüksel), Varlık Yayınları Sayı:852 YirmiDokuzuncu Basım: 2005, İstanbul.
  • GOLEMAN, D. (1998), İşbaşında Duygusal Zekâ, (Çev. Handan Balkara), Varlık Yay- ınları Sayı:580 Üçüncü Basım: 2000, İstanbul.
  • HOOIJBERG, R. J. and J. G. HUNT (1997), “Leadership Complexity and Development of Leaderplex Model”, Journal of Management, 23, .3: 375-409.
  • MAYER, J. D. and G. GEHER (1996), “Emotional Intelligence and the Identification of Emotion”, Intelligence, 22: 89-113.
  • MAYER, J. D. and P. SALOVEY (1993), “The Intelligence Of Emotional Intelligence”, Intelligence, 17: 433-442.
  • MAYER, J. D. and P. SALOVEY (1995), “Emotional Intelligence and the Construction and Regulation of Feelings”, Applied and Preventive Psychology, 4: 197-208.
  • MAYER, J. D. and P. SALOVEY (1997), “What Is Emotional Intelligence”, In P. Sa- lovey, & D. Sluyter, Emotional Development And Emotional Intelligence: Edu- cational Implications (pp. 3-34). New York: Basicbooks, Inc.
  • MAYER, J. D., D. R. CARUSO and P. SALOVEY (2000), “Emotional Intelligence Meets Traditional Standards for an Intelligence”, Intelligence, 27: 267-298.
  • MAYER, J. D., DIPAOLO and P. SALOVEY (1990), “Perceiving Affective Content in Ambiguous Visual Stimuli: A Component of Emotional Intelligence”, Journal Of Personality Assessment, 54: 772-781.
  • MAYER, J. D., P. SALOVEY and D. CARUSO (2000), “Models Of Emotional Intelli- gence”, In R. J. Sternberg (Ed) Handbook Of Intelligence. (pp. 396-420). New York, NY, US: Cambridge University Press.
  • MAYER, J. D., P. SALOVEY and D. CARUSO (2004), “Emotional Intelligence: The- ory, Findings and Implications”, Psychological Inquiry, 15, 3: 197-215.
  • MAYER, J. D., P. SALOVEY and D. CARUSO (2004), “A Further Consideration of The Issues of Emotional Intelligence”, Psychological Inquiry, 15, 3: 249-255.
  • MAYER, J. D., P. SALOVEY, D. CARUSO and G. SITARENIOS (2003), “Measuring Emotional Intelligence with the MSCEIT V2.0”, Emotion, 3, 1: 97–105.
  • NORTHOUSE, P.G (2001), Leadership: Theory and Practice, Sage Publications, Lon- don.
  • PALMER, B., M. WALLS, Z. BURGESS and C. STOUGH (2001), “Emotional Intelli- gence and Effective Leadership”, Leadership & Organization Development Journal, 22/1: 5-10.
  • PÉREZ, J. C., K. V. PETRİDES and A. FURNHAM (2003), “Measuring Trait Emo- tional Intelligence: Behavioral Validation in Two Studies of Emotion Recogni- tion and Reactivity To Mood Induction” European Journal of Personality, 17: 39–57.
  • POPPER, M. and E. ZAKKAI (1994), “Transactional, Charismatic and Transforma- tional Leadership: Conditions Conducive to Their Predominance”, Leadership & Organization Development Journal, 15(6): 3-7.
  • ROWE, D. (2005), “The Meaning of Emotion”, Journal of Health Organization and Management, 19, 4/5: 290-296.
  • SALOVEY, P. and J. D. MAYER (1990), “Emotional Intelligence”, Imagination, Cog- nition and Personality, 9: 185-211.
  • SALOVEY, P., J. D. MAYER, S. L. GOLDMAN, C. TURVEY and T. P. PALFAI (1995), “Emotional Attention, Clarity, and Repair: Exploring Emotional Intelli- gence Using The Trait Meta-Mood Scale”, In J. W. Pennebaker (Ed.), Emotion, Disclosure, & Health (pp. 125-154). Washington, D. C.: American Psychologi- cal Association.
  • SCHUTTE, N. S., J. M. MALOUFF, L. E. HALLHAGGERTY, D. J. COOPER, J. T. GOLDEN and L. DORNHEIM (1998), “Development And Validation Of A Measure Of Emotional Intelligence.”, Personality and Individual Differences, 25: 167-177.
  • SOSIK, J.J. ve L.E. MEGERIAN (1999), “Understanding Leader Emotional Intelli- gence and Performance”, Group & Organization Management, 24(3): 367-390.
  • TİMUÇİN, Afşar (1994), Felsefe Sözlüğü, BDS Yayınları, İstanbul.
  • ZEL, U. (2006), Kişilik ve Liderlik, Nobel Yayınları, 2.Basım, Ankara.

DUYGUSAL ZEKÂ: TARİHSEL GELİŞİMİ VE ÖRGÜTLER İÇİN ÖNEMİNE KAVRAMSAL BİR BAKIŞ

Yıl 2007, Cilt: 16 Sayı: 1, 231 - 252, 01.06.2007

Öz

Duygusal zekâ kavramı üzerinde yapılan çalışmalar, genelde, psikoloji ve sosyoloji
bilim dallarında gerçekleştirilmiştir. Her bilim dalında, duygusal zekâ kavramı çok
değişik açılardan ele alınmıştır. Her ne kadar duygusal zekâ kavramı hakkında geçen 15
yıllık süre içerisinde bir çok düşünce ortaya atılmış ise de, bu kavram psikoloji biliminin
bir o kadar geniş konuları arasında ortaya çıkmış ve gelişmiştir. Araştırmacıların
duygusal zekâ kavramına yaklaşım biçimleri, bu kavramı iki farklı model içerisinde ele
almalarına neden olmuştur. Bu yaklaşımların oluşturduğu modellerin ilki “karma model”
olarak adlandırılmakta ve genellikle Goleman ile birlikte anılmaktadır. Duygusal
zekânın “karma model”i daha yaygın, daha bilinir olup ve bu kavramı daha geniş bir
çerçevede tanımlamaktadır. Duygusal zekâ kavramına diğer yaklaşım ise “yetenek tabanlı
model” çerçevesinde ele alınmaktadır. Salovey ve Mayer tarafından geliştirilen bu
model, duygusal zekâ kavramını daha dar bir çerçevede tanımlamakta ve yetenek kavramı
üzerinde durmaktadır. Duygusal zekânın bireyin yaşamına ve iş hayatına olumlu
yönde katkıda bulunduğunu ileri süren düşünceler akademisyenler, yöneticiler ve diğer
herkesin ilgisini çekmektedir. Bu çalışmanın ana amacı, duygusal zekâ kavramının ne
anlama geldiğini, tarihsel gelişimini ve bu kavram içerisinde geliştirilen iki temel modelini
ele almaktır. Ayrıca, duygusal zekâ kavramının örgütler için taşıdığı öneme de
değinilmektedir.

Kaynakça

  • ACAR, F. (2002), “Duygusal Zeka ve Liderlik”, E.Ü.Sosyal Bilimler Enstitüsü Dergisi, Sayı 12: 53-68.
  • ANTONAKIS, J. (2003), “Why Emotional Intelligence Does Not Predict Leadership Effectiveness: A Commit On Prati, Douglas, Ferris, Ammeter And Buckley”, The International Journal Of Organizational Analysis, Vol.II, No.4: 355-361.
  • ATKINSON, R.L., R.C. ATKINSON and E.R. HILGARD (1995), Psikolojiye Giriş, (Çev. Kemal Atalay-Mustafa Atalay-Aysun Yavuz), Sosyal Yayınlar, İstanbul.
  • BARLING, J., F. SLATTER and E.K. KELLOWAY (2000), “Transformational Lead- ership and Emotional Intelligence: An Exploratory Study”, Leadership & Organ- izational Development Journal, 21, 3: 157-161.
  • BAR-ON, R. (1997), Emotional Quotient Inventory: Technical Manual, Toronto: Multi Health Systems.
  • BAR-ON, R. (2005). “The Bar-On Model Of Emotional-Social Intelligence”. In P. Fernández-Berrocal and N. Extremera (Guest Editors), Special Issue on Emo- tional Intelligence, Psicothema, 17. (www.eiconsortium.org erişim tarihi: 19.05.2005).
  • BASS, B. M. (1990), “From Transactional to Transformational Leadership: Learning to Share The Vision” Reprinted From Organizational Dynamics, Winter, in Steers, R.M.Porter, L.W.and Bigley,G.A.(Ed.) (1996), Motivation and Leadership at Work, McGraw-Hill, Boston, MA.
  • BASS, B. M. and F. J. YAMMARINO (1990), “Transformational Leadership and Mul- tiple Levels of Analysis”, Human Relations, 43, 10: 975–995.
  • CARUSO, D. and J. D. MAYER (2002), “The Effective Leader: Understanding And Applying Emotional Intelligence”, Ivey Business Journal, November/December: 1-5.
  • CARUSO, D.R. and P. SALOVEY (2004), The Emotionally Intelligent Manager: How To Develop And Use The Four Key Emotional Skills Of Leadership, Jossey-Bass A Wiley Imprint, San Francisco, CA.
  • COOPER, R. K. ve A. SAWAF (1997), Liderlikte Duygusal Zekâ, (Çev. Zelal Bedriye Ayman-Banu Sancar), Sistem Yayıncılık, Üçüncü Basım: Eylül 2003, İstanbul.
  • ÇAKAR, U. ve Y. ARBAK (2004), “Modern Yaklaşımlar Işığında Değişen Duygu- Zeka İlişkisi ve Duygusal Zeka”, D.Ü. Sosyal Bilimler Enstitüsü Dergisi, 6, 3: 23-48.
  • DAVIS, M. (2004), Duygusal Zekânızı Ölçün, (Çev. Solina Silahlı), Alfa Yayınları, 1.Basım, İstanbul.
  • DOĞAN, S. (2005), Çalışan İlişkileri Yönetimi, Kare Yayınları, İstanbul.
  • DUCKETT, H. and E. MACFARLANE (2003), “Emotional Intelligence and Transfor- mational Leadership In Retailing”, Leadership & Organizational Development Journal, 24/6: 309-317.
  • DULEWICZ, V. and HIGGS, M.J. (1999), “Can Emotional Intelligence Be Measured and Developed”, Leadership & Organization Development Journal, 20/5: 242- 252.
  • DULEWICZ, V. and HIGGS, M.J. (2000), “Emotional Intelligence: A Review And Evaluation Study”, Journal of Managerial Psychology, 15, 4: 341-72.
  • EPSTEIN, S. (1998), Constructive Thinking: The Key to Emotional Intelligence, West- port, CT, USA: Greenwood Publishing Group, Incorporated.
  • GARDNER, H. (2003), “Multiple Intelligences After Twenty Years”, Paper presented at the American Educational Research Association, Chicago, Illinois, April 21: 1-14.
  • GARDNER, L. and C. STOUGH (2002), “Examining the Relationship between Leader- ship and Emotional Intelligence in Senior Level Managers”, Leadership & Or- ganization Development Journal, 23/2: 68-78.
  • GEORGE, J. M. (2000), “Emotions and Leadership: The Role of Emotional Intelli- gence”, Human Relations, 53: 1027-1055.
  • GOLEMAN, D. (1995), Duygusal Zekâ, (Çev.Banu Seçkin Yüksel), Varlık Yayınları Sayı:852 YirmiDokuzuncu Basım: 2005, İstanbul.
  • GOLEMAN, D. (1998), İşbaşında Duygusal Zekâ, (Çev. Handan Balkara), Varlık Yay- ınları Sayı:580 Üçüncü Basım: 2000, İstanbul.
  • HOOIJBERG, R. J. and J. G. HUNT (1997), “Leadership Complexity and Development of Leaderplex Model”, Journal of Management, 23, .3: 375-409.
  • MAYER, J. D. and G. GEHER (1996), “Emotional Intelligence and the Identification of Emotion”, Intelligence, 22: 89-113.
  • MAYER, J. D. and P. SALOVEY (1993), “The Intelligence Of Emotional Intelligence”, Intelligence, 17: 433-442.
  • MAYER, J. D. and P. SALOVEY (1995), “Emotional Intelligence and the Construction and Regulation of Feelings”, Applied and Preventive Psychology, 4: 197-208.
  • MAYER, J. D. and P. SALOVEY (1997), “What Is Emotional Intelligence”, In P. Sa- lovey, & D. Sluyter, Emotional Development And Emotional Intelligence: Edu- cational Implications (pp. 3-34). New York: Basicbooks, Inc.
  • MAYER, J. D., D. R. CARUSO and P. SALOVEY (2000), “Emotional Intelligence Meets Traditional Standards for an Intelligence”, Intelligence, 27: 267-298.
  • MAYER, J. D., DIPAOLO and P. SALOVEY (1990), “Perceiving Affective Content in Ambiguous Visual Stimuli: A Component of Emotional Intelligence”, Journal Of Personality Assessment, 54: 772-781.
  • MAYER, J. D., P. SALOVEY and D. CARUSO (2000), “Models Of Emotional Intelli- gence”, In R. J. Sternberg (Ed) Handbook Of Intelligence. (pp. 396-420). New York, NY, US: Cambridge University Press.
  • MAYER, J. D., P. SALOVEY and D. CARUSO (2004), “Emotional Intelligence: The- ory, Findings and Implications”, Psychological Inquiry, 15, 3: 197-215.
  • MAYER, J. D., P. SALOVEY and D. CARUSO (2004), “A Further Consideration of The Issues of Emotional Intelligence”, Psychological Inquiry, 15, 3: 249-255.
  • MAYER, J. D., P. SALOVEY, D. CARUSO and G. SITARENIOS (2003), “Measuring Emotional Intelligence with the MSCEIT V2.0”, Emotion, 3, 1: 97–105.
  • NORTHOUSE, P.G (2001), Leadership: Theory and Practice, Sage Publications, Lon- don.
  • PALMER, B., M. WALLS, Z. BURGESS and C. STOUGH (2001), “Emotional Intelli- gence and Effective Leadership”, Leadership & Organization Development Journal, 22/1: 5-10.
  • PÉREZ, J. C., K. V. PETRİDES and A. FURNHAM (2003), “Measuring Trait Emo- tional Intelligence: Behavioral Validation in Two Studies of Emotion Recogni- tion and Reactivity To Mood Induction” European Journal of Personality, 17: 39–57.
  • POPPER, M. and E. ZAKKAI (1994), “Transactional, Charismatic and Transforma- tional Leadership: Conditions Conducive to Their Predominance”, Leadership & Organization Development Journal, 15(6): 3-7.
  • ROWE, D. (2005), “The Meaning of Emotion”, Journal of Health Organization and Management, 19, 4/5: 290-296.
  • SALOVEY, P. and J. D. MAYER (1990), “Emotional Intelligence”, Imagination, Cog- nition and Personality, 9: 185-211.
  • SALOVEY, P., J. D. MAYER, S. L. GOLDMAN, C. TURVEY and T. P. PALFAI (1995), “Emotional Attention, Clarity, and Repair: Exploring Emotional Intelli- gence Using The Trait Meta-Mood Scale”, In J. W. Pennebaker (Ed.), Emotion, Disclosure, & Health (pp. 125-154). Washington, D. C.: American Psychologi- cal Association.
  • SCHUTTE, N. S., J. M. MALOUFF, L. E. HALLHAGGERTY, D. J. COOPER, J. T. GOLDEN and L. DORNHEIM (1998), “Development And Validation Of A Measure Of Emotional Intelligence.”, Personality and Individual Differences, 25: 167-177.
  • SOSIK, J.J. ve L.E. MEGERIAN (1999), “Understanding Leader Emotional Intelli- gence and Performance”, Group & Organization Management, 24(3): 367-390.
  • TİMUÇİN, Afşar (1994), Felsefe Sözlüğü, BDS Yayınları, İstanbul.
  • ZEL, U. (2006), Kişilik ve Liderlik, Nobel Yayınları, 2.Basım, Ankara.
Toplam 45 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

Doç.dr. Selen Doğan Bu kişi benim

Faruk Şahin Bu kişi benim

Yayımlanma Tarihi 1 Haziran 2007
Gönderilme Tarihi 29 Aralık 2013
Yayımlandığı Sayı Yıl 2007 Cilt: 16 Sayı: 1

Kaynak Göster

APA Doğan, D. S., & Şahin, F. (2007). DUYGUSAL ZEKÂ: TARİHSEL GELİŞİMİ VE ÖRGÜTLER İÇİN ÖNEMİNE KAVRAMSAL BİR BAKIŞ. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 16(1), 231-252.