Procedural Fairness And Communication Satisfaction As Factors In Mission Attachment Of Employees: An Applied Research In A Motorcycle Firm

Yıl 2008, Cilt: 17 Sayı: 3, 129 - 144, 01.09.2008

Asst.prof.dr. Hulusi Doğan

Öz

This paper is a report of a study exploring the relationship between employee mission attachment and the variables of communication satisfaction and procedural fairness by an applied research in a motorcycle firm A survey questionnaire was designed and used in this study A total of 106 completed questionnaires were returned representing a response rate of 81 5 The study results indicate that there was a positive and strong relationship between employees’ mission attachment and communication satisfaction And also there was a positive relationship between employees’ perceptions for procedural fairness and their mission attachments About 53 7 of the variance in mission attachment could be explained by the set of independent variables including communication satisfaction procedural fairness gender and tenure Communication satisfaction had the strongest impact on mission attachment and followed by job satisfaction As a result employees’ mission attachment could be increased through promoting employees’ communication satisfaction and procedural fairness perceptions

Anahtar Kelimeler

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Procedural Fairness And Communication Satisfaction As Factors In Mission Attachment Of Employees: An Applied Research In A Motorcycle Firm

Öz

Bu makale, işgörenlerin örgütsel misyon bağlılığı ile iletişim tatmini ve işlem adaleti
algılamaları arasındaki ilişkinin bir motosiklet işletmesinde yapılan uygulama ile ortaya
konmasını konu edinmektedir. Araştırmada amaca ve içeriğe uygun olarak hazırlanmış
bir anket çalışması kullanılmıştır. Araştırmada toplam 106 adet anket kullanılırken,
anketlerin geri dönüşüm oranı % 81.5 olarak gerçekleşmiştir. Araştırma sonuçları
işgörenlerin örgütsel misyon bağlılığı ile iletişim tatminleri arasında pozitif ve çok
güçlü bir ilişki olduğu gerçeğini ortaya koymaktadır. Aynı şekilde işgörenlerin örgütsel
misyon bağlılığı ile işlem adaleti algılamaları arasında da poztif yönlü bir ilişki oldğu
araştırmada belirlenmiştir. Araştırma sonuçları örgütsel misyon bağlılığındaki değişimin
% 53.7’sinin iletişim tatmini, işlem adaleti algılamaları ile cinsiyet ve toplam çalışma
süresi değişkenlerine bağlı olduğunu göstermektedir. Örgütsel misyon bağlılığı
üzerindeki en büyük etkiye iletişim tatmini değişkeninin sahip olduğu ve bunu işlem
adaleti algılamaları değişkeninin takip ettiği de araştırmanın bir diğer sonucudur.
İşgörenlerin örgütsel misyon bağlılığının iletişim tatmini ve işlem adaleti
algılamalarının desteklenmesi ile artırılabileceği de araştırmanın temel sonucu olarak
öne çıkmaktadır

Anahtar Kelimeler

xx

Kaynakça

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