Sohbet Robotları (Chatbots) ve Yabancı Dil Eğitimi

Yıl 2023, Sayı: 58, 2988 - 2999, 27.12.2023

Nevin Akkaya Ladin Şengül

https://doi.org/10.53444/deubefd.1340781

Öz

İnsan zekâsının benzeri makineler yapma düşüncesiyle her geçen gün gelişen teknoloji yapay zekâ kavramını ve yapay zekâ ürünlerini hayatımızın bir parçası haline getirmiştir. Günlük hayatta kullandığımız çeşitli yapay zekâ uygulamalarından biri de sohbet robotlarıdır. İnsan olmayan bir varlıkla yani bir robot ile karşılıklı iletişim kurma anlamına gelen sohbet robotlarının kullanım alanlarından biri eğitim, özellikle de yabancı dil eğitimidir. Kişiselleştirilmiş eğitim fırsatı sunan sohbet robotları yabancı dil öğrenen öğrencilere istedikleri zaman ve istedikleri yerde hedef dilde konuşma ve pratik yapma imkânı sunmaktadır. Sohbet robotları, görev ve senaryo temelli dil pratiği yapma, dil bilgisi yanlışlarını düzeltme, materyal önerisinde bulunma gibi geliştirilebilir özelliklere sahiptir. Yabancı dil öğrenen bireylerin arkadaş veya öğretmenden ziyade bir robot ile iletişim kurmaları gerektiği için öğrencilerin hata yapma kaygıları azalarak motivasyonları yükselebilmektedir. Sohbet robotları sıkılmadan ve yorulmadan sürekli olarak konu tekrarları yapabilmekte, söz varlıklarını geliştirebilmektedir. Olumlu özelliklerinin yanı sıra sohbet robotlarının doğal iletişim süreçlerini içermemesi, kısıtlı konu alanlarına sahip olması, uzun ve karışık cümle yapılarını anlayamaması, İnternet temelli bilgilerin doğruluğu, öğrencilerin sohbet robotlarında kötü dil kullanımı veya insansı özelliklerinden dolayı psikolojik olarak bir bağ kurma ihtimalleri olası olumsuz sonuçları arasında sayılabilmektedir. Öte yandan günümüzün ve geleceğin eğitim teknolojilerinden olan sohbet robotlarının her geçen gelişerek daha iyi bir dil öğrenme aracı haline geldiği görülmektedir. Bu nedenle sohbet robotları yabancı dil öğretiminde etkili ve kullanışlı yardımcı araçlar olarak potansiyele sahip olduğu söylenebilmektedir.

Anahtar Kelimeler

Sohbet robotları, yabacı dil eğitimi, yapay zekâ, dil eğitimi, robotlar.

Chatbots and Foreign Language Education

Öz

With the idea of making machines similar to human intelligence, the technology that develops day by day has made the concept of artificial intelligence and artificial intelligence products a part of our lives. One of the various artificial intelligence applications that we use in our daily life is chatbots. One of the areas of usage of Chatbots which is mean mutual communication with non-human, in other words a robot, is education particularly foreign language education. Chatbots, which offer personalized education opportunities, offer foreign language learners the opportunity to speak and practice in the target language whenever and wherever they want. Chatbots have developable feature such as task and scenario-based language practice, correcting grammatical mistakes and suggesting materials. As foreign language learners need to communicate with a robot rather than a friend or teacher, students’ anxiety about making mistakes can decrease and their motivation can increase. Chatbots can constantly repeat topics without getting bored and tired and improve student’ vocabulary. As well as positive features, chatbots do not include natural communication processes, have limited topics, inability to understand long and complex sentence structures, accuracy of internet-based information, toxic language use by students in chatbot or possibility of establishing a psychological bond due to their human-like characteristics can regardble among potential negative consequences. On the other hand, it is seen that chatbots, which are one of the educational technologies of today and the future, are becoming a better language learning tool by developing day by day. For this reason, it can be said that chatbots have the potential as effective and useful assistive tools in foreign language teaching.

Anahtar Kelimeler

Chatbots, foreign language education, artificial intelligence, language education, robots.

Kaynakça

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