Pediatrik Birimlerde Elektronik Tıbbi Hata Raporlama Sistemi ve Hasta Güvenliği Uzaktan Eğitim Programını Kullanan Hekim ve Hemşirelerin Deneyimleri

Öz

Giriş: Güvenli sağlık hizmetlerinin sürdürülmesinde, hasta güvenliği eğitimi ve tıbbi hata raporlama beceri ve tutumları önemli faktörlerdir. Ancak sağlık profesyonellerinin hasta güvenliği ile ilgili tutum ve deneyimleri belirsiz olmakla birlikte hata raporlamaları da yetersizdir.Amaç: Araştırma elektronik hata raporlama sistemi ve hasta güvenliği uzaktan eğitim programını kullanan hekim ve hemşirelerin, sistemler hakkında deneyim ve düşüncelerini belirlemek amacıyla gerçekleştirilmiştir.Yöntem: Araştırma, tanımlayıcı nitel araştırma tasarımına uygun olarak, bir üniversite hastanesinin tüm pediatrik birimlerinde yürütülmüştür. Derinlemesine bireysel görüşmelerle araştırma yedi hemşire, altı hekim olmak üzere toplam 13 katılımcı ile tamamlanmıştır. Görüşmelerden elde edilen veriler içerik analizi ile değerlendirilmiştir.Bulgular: Katılımcıların ifadelerinden hata raporlama sistemine ilişkin teknik donanım ve kullanım ile farkındalık, uzaktan eğitim programına ilişkin kapsam ve yeterlilik ile yeni bilgi olmak üzere dört ana temaya ulaşılmıştır. Tasarımı gerçekleştirilen ve uygulanan olay raporlama sisteminin etkili olduğu ve farkındalık uyandırarak yaygınlaştırılması gerektiği belirlenmiştir. Ayrıca uzaktan eğitim programının kapsam olarak yeterli olduğu ve yeni bilgiye ulaşmada fırsat sağladığı saptanmıştır.Sonuç: Kullanılan iki sistemin de kurumsal düzeyde ve kurumlararası boyutta yaygınlaştırılabileceği ve daha etkili olay raporlamaların yapılabileceği sonucuna ulaşılmıştır.

Anahtar Kelimeler

• Hekim ve Hemşire Katılımcılar, Tıbbi Hata Raporlama, Hasta Güvenliği Eğitimi.

Experiences of Physicians and Nurses Using Electronic Medical Error Reporting System and Patient Safety Distance

Öz

Introduction: Patient safety education, and medical error reporting skills and attitudes are important factors in the maintenance of safe health services. However, the attitudes and experiences of health professionals are uncertain, and error reporting is insufficient. Aim: This study aims to determine the experiences and opinions of doctors and nurses who use an electronic error reporting system and patient safety distance education programs. Method: This descriptive qualitative study was conducted in all pediatric units in a university hospital using in-depth interviews. It was completed with 13 participants; 7 nurses and 6 doctors. The data were analyzed using content analysis. Findings: Four main themes were obtained from the participants’ statements: technical equipment and use as well as awareness about error reporting system, scope and competence as well as new information about the distance education program. It was found that the error reporting system was effective and should be made widespread by raising awareness about it. In addition, the scope of the distance education program was found to be sufficient and to provide opportunities to access new information. Conclusion: It was concluded that both of these systems can be made widespread at the institutional and interinstitutional levels, and that more effective error reporting can be done

Anahtar Kelimeler

• Physician and Nurse Participants, Medical Error Reporting, Patient Safety Training

Kaynakça

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