ORDER PICKING SYSTEMS IN WAREHOUSE MANAGEMENT: A LITERATURE REVIEW

Yıl 2012, Cilt: 14 Sayı: 3, 15 - 31, 01.09.2012

Gökçeçiçek Tuna , Gonca Tunçel

Öz

Order picking activities play a critical role in supply chain management in terms of both production systems (supplying
components to assembly operations) and distribution operations (meeting customer demands). Trends in customer orders
reveal that customer orders are transformed from few-and-large orders to many-and-small ones. On the other hand, lead
times of customer orders get consistently shorter. Because of these changes, companies need to adopt an effective and
flexible order picking system in order to remain competitive in the market. Order picking, as a labor intensive activity, deeply
affects both overall logistic operations and service level provided to customers. Additionally, order picking process
constitutes more than half of the total warehousing cost. For these reasons, it is crucial for companies to design and perform
an effective order picking process. In recent years, planning the order picking systems that minimize the travel time or the
travel distance, considering the specific constraints and parameters, has become the basis for many studies. In this study,
critical factors that play role in design and control of order picking process is reviewed comprehensively to aid decision
makers in constituting the optimal order picking system in warehouse management. In this context, product flow types in
warehouses, classification of order picking systems, storage assignments decisions, routing methods, order batching, and
zoning policies are investigated.

Anahtar Kelimeler

Order picking, Warehouse management, Design of order picking system

DEPO YÖNETİMİNDE SİPARİŞ TOPLAMA SİSTEMLERİ: BİR LİTERATÜR ARAŞTIRMASI

Öz

components to assembly operations) and distribution operations (meeting customer demands). Trends in customer orders reveal that customer orders are transformed from few-and-large orders to many-and-small ones. On the other hand, lead times of customer orders get consistently shorter. Because of these changes, companies need to adopt an effective and flexible order picking system in order to remain competitive in the market. Order picking, as a labor intensive activity, deeply affects both overall logistic operations and service level provided to customers. Additionally, order picking process constitutes more than half of the total warehousing cost. For these reasons, it is crucial for companies to design and perform an effective order picking process. In recent years, planning the order picking systems that minimize the travel time or the travel distance, considering the specific constraints and parameters, has become the basis for many studies. In this study, critical factors that play role in design and control of order picking process is reviewed comprehensively to aid decision makers in constituting the optimal order picking system in warehouse management. In this context, product flow types in warehouses, classification of order picking systems, storage assignments decisions, routing methods, order batching, and zoning policies are investigated

Anahtar Kelimeler

Sipariş toplama, Depo yönetimi, Sipariş toplama sistemi tasarımı

Kaynakça

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