Araştırma Makalesi
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BANKA YÖNETİCİLERİNDE DİJİTAL LİDERLİK, YENİLİKÇİ DAVRANIŞ VE DUYGUSAL ZEKA İLİŞKİSİ

Yıl 2025, Cilt: 27 Sayı: 3 , 1146 - 1179 , 15.09.2025

Elif Bilgiç Arı , Gül Selin Türkyılmaz

https://doi.org/10.16953/deusosbil.1675025
https://izlik.org/JA78JC67CC

Öz

Bu çalışmanın amacı, bankalarda yönetici olarak çalışan kişilerin dijital liderlik becerileri, yenilikçi davranış biçimleri, duygusal zeka düzeyleri arasındaki ilişkinin bilimsel metodoloji çerçevesinde analiz edilmesi ve elde edilen bulguların hem akademik literatüre hem de sektörel uygulamalara anlamlı katkılar sağlamasıdır. Araştırma ilişkisel tarama modeline göre tasarlanmış ve İstanbul'daki kamu ve özel banka yöneticilerinden oluşan 205 kişilik bir araştırma grubu üzerinde gerçekleştirilmiştir. Veri toplama araçları olarak Dijital Liderlik Ölçeği, Yenilikçi Davranış Ölçeği ve Duygusal Zeka Ölçeği kullanılmıştır. Veriler SPSS ve Lisrel programları kullanılarak analiz edilmiştir. Değişkenler arasındaki ilişkilerin incelenmesinde Pearson korelasyon analizi yapılmıştır. Dijital liderliğin yenilikçi davranış üzerindeki etkisinde duygusal zekanın aracı rolünü belirlemek amacıyla bootstrap yöntemine dayalı regresyon analizi gerçekleştirilmiştir. Yapılan analizler sonucunda dijital liderliğin yenilikçi davranış üzerinde dolaylı etkisinin anlamlı olduğu ve duygusal zekanın, dijital liderlik ile yenilikçi davranış arasındaki ilişkiye aracılık ettiği tespit edilmiştir. Ulaşılan bulgular neticesinde, bankacılık sektöründe dijital dönüşümün başarıyla gerçekleştirilebilmesi için yöneticilerin dijital liderlik ve duygusal zeka yeteneklerinin birlikte ele alınması, yenilikçi davranışların artırılmasında daha etkili sonuçlar ortaya çıkarabileceği düşünülmektedir.

Anahtar Kelimeler

Banka Yöneticileri Dijital Liderlik Yenilikçi Davranış Duygusal Zeka

Kaynakça

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THE RELATIONSHIP BETWEEN DIGITAL LEADERSHIP, INNOVATIVE BEHAVIOR AND EMOTIONAL INTELLIGENCE IN BANK MANAGERS

Yıl 2025, Cilt: 27 Sayı: 3 , 1146 - 1179 , 15.09.2025

Elif Bilgiç Arı , Gül Selin Türkyılmaz

https://doi.org/10.16953/deusosbil.1675025
https://izlik.org/JA78JC67CC

Öz

The purpose of this study is to analyze the correlation between digital leadership skills, innovative behavioral styles and emotional intelligence levels of bank managers within the framework of scientific methodology and to provide meaningful contributions to both academic literature and industry practice. The research was designed according to the relational survey model and was conducted on a research group of 205 people consisting of public and private bank managers in Istanbul. Digital Leadership Scale, Innovative Behavior Scale and Emotional Intelligence Scale were used as data collection tools. The data were analyzed using SPSS and Lisrel programs. Pearson correlation analysis was used to examine the relationships between variables. Regression analysis based on the bootstrap method was used to determine the mediating role of emotional intelligence in the effect of digital leadership on innovative behavior. As a result of the analysis, it was determined that the indirect effect of digital leadership on innovative behavior is significant and emotional intelligence mediates the relationship between digital leadership and innovative behavior. As a result of the findings, it is believed that in order to successfully implement digital transformation in the banking sector, managers' digital leadership and emotional intelligence skills should be treated together, and more effective results can be achieved in increasing innovative behavior.

Anahtar Kelimeler

Bank Managers Digital Leadership Innovative Behavior Emotional Intelligence

Kaynakça

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  • Wong, C. S., & Law, K. S. (2017). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. In Leadership Perspectives (pp. 97-128). Routledge.
  • Yao, Q., Tang, H., Liu, Y., & Boadu, F. (2024). The penetration effect of digital leadership on digital transformation: the role of digital strategy consensus and diversity types. Journal of Enterprise Information Management, 37 (3), 903-927.
  • Yıldırım, N., Kantek, F., & Yılmaz, F. A. (2021). Relationships betweenleadership orientations and emotional intelligence in nursing students. Perspect Psychiatr Care, 58 (3), 1-7.
  • Zeidner, M., Matthews, G., & Roberts, R. D. (2012). The emotional intelligence, health, and well‐being nexus: What have we learned and what have we missed?. Applied Psychology: Health and Well‐Being, 4 (1), 1-30.
  • Zeike, S., Bradbury, K., Lindert, L., & Pfaff, H. (2019). Digital leadership skills and associations with psychological well-being. International Journal of Environmental Research and Public Health, 16 (14), 1-12.
  • Zhang, L., Cao, T., & Wang, Y. (2018). The mediation role of leadership styles in integrated project collaboration: An emotional intelligence perspective. International Journal of Project Management, 36 (2), 317-330.
  • Zhao, X., Lynch, J. G., & Chen, Q. (2010). Reconsidering Baron and Kenny: Myths and truths about mediation analysis. Journal of Consumer Research, 37 (2), 197-206.
  • Zhu, P. (2015). Digital master: Debunk the myths of enterprise digital maturity. Lulu Press, Inc.
  • Zia, A., Memon, M. A., Mirza, M. Z., Iqbal, Y. M. J., & Tariq, A. (2024). Digital job resources, digital engagement, digital leadership, and innovative work behaviour: a serial mediation model. European Journal of Innovation Management.
  • Zulu, S. L., Saad, A. M., Ajayi, S. O., Dulaimi, M., & Unuigbe, M. (2023). Digital leadership enactment in the construction industry: barriers undermining effective transformation. Engineering, Construction and Architectural Management. 31 (10), 4062–4078.
Toplam 141 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Strateji, Yönetim ve Örgütsel Davranış (Diğer)
Bölüm Araştırma Makalesi
Yazarlar

Elif Bilgiç Arı 0000-0003-0068-293X

Gül Selin Türkyılmaz 0009-0000-5198-1679

Gönderilme Tarihi 12 Nisan 2025
Kabul Tarihi 20 Mayıs 2025
Yayımlanma Tarihi 15 Eylül 2025
DOI https://doi.org/10.16953/deusosbil.1675025
IZ https://izlik.org/JA78JC67CC
Yayımlandığı Sayı Yıl 2025 Cilt: 27 Sayı: 3

Kaynak Göster

APA Bilgiç Arı, E., & Türkyılmaz, G. S. (2025). BANKA YÖNETİCİLERİNDE DİJİTAL LİDERLİK, YENİLİKÇİ DAVRANIŞ VE DUYGUSAL ZEKA İLİŞKİSİ. Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 27(3), 1146-1179. https://doi.org/10.16953/deusosbil.1675025

Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Aile Yılı Özel Sayısı Çağrısı
Sayı Editörü
Prof. Dr. NEBİYE KONUK KANDEMİR

Sevgili Araştırmacılar ve Değerli Yazarlar,
Aile, toplumun temel yapı taşıdır ve bireylerin gelişimi ile sosyal yaşamın şekillenmesinde kritik bir rol oynamaktadır. Aile yapıları ve dinamikleri, tarihsel, kültürel ve toplumsal faktörlerle şekillenirken, bu faktörlerin aile içerisinde yaşanan sorunları, ilişkileri ve güç dengelerini nasıl etkilediği büyük bir önem taşımaktadır. 2025 yılı "Aile Yılı" olarak ilan edilmesi, aile olgusunun daha geniş bir perspektiften ele alınmasını ve bu konudaki farkındalığın artırılmasını hedeflemektedir.
Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, "Cilt: 28 Sayı: Özel Sayı" olarak 2026 yılında yayımlanacak olan Aile Yılı Özel Sayısı'na yönelik makale çağrısında bulunmaktadır. Bu özel sayı, aile yapılarını, rollerini ve dinamiklerini inceleyen çalışmalara ev sahipliği yapmayı hedeflemektedir.
Aile ile ilgili çalışmalara olan ihtiyaç, yalnızca bireysel düzeyde değil, toplumsal düzeyde de açıktır. Son yıllarda, aile içi ilişkilerin sağlıklı bir şekilde sürdürülmesi, toplumsal cinsiyet eşitliği, kadın hakları, çocuk sağlığı ve eğitim gibi konular ön plana çıkmış, bu konularda yapılacak bilimsel araştırmaların önemi artmıştır. Aile Yılı Özel Sayısı'nın hazırlanması, bu kritik meselelerin sistematik bir biçimde incelenmesine ve topluma duyurulmasına olanak sağlayacaktır.
Bu özel sayı, aile dinamiklerini, ilişkilerini ve sorunlarını derinlemesine inceleyen, özgün ve yenilikçi çalışmaları bir araya getirerek, alanında önemli bir kaynak oluşturmayı hedeflemektedir. Ayrıca, uzmanların görüşleri ve çeşitli disiplinlerden gelen katkılar sayesinde, aile kavramına dair güncel bakış açıları sunulacak, toplumsal fayda sağlanacaktır.
Aşağıda, özel sayıda kabul edilebilecek (ama bunlarla sınırlı olmayan) güncellenmiş konular listesi yer almaktadır:

• Aile Yapıları ve Değişimi
• Geleneksel ve Modern Aile Rolleri
• Aile İçi İletişim ve İlişkiler
• Ailedeki Psiko-Sosyal Dinamikler
• Aile İlişkilerinde Kültürel Farklılıklar
• Evlilik ve Boşanma Dinamikleri
• Aile ve Çocuk Gelişimi
• Ebeveynlik Stilleri ve Çocuk Üzerindeki Etkileri
• Aile Ekonomisi ve Sosyal Politika
• Aileyi Etkileyen Toplumsal Değişimler
• Aile ve Eğitim İlişkisi
• Ailede Şiddet ve Koruma Mekanizmaları
• Aile İçi Sağlık ve Refah
• Kadınların Aile İçindeki Rolü ve Değişen Dinamikleri
• Kadın Hakları ve Aile İlişkileri
• Kadının Aile Üyeleriyle İlişkileri ve Güç Dinamikleri
• Ailede Cinsiyet Eşitliği
İki bağımsız anonim hakem tarafından değerlendirmeden geçecek makaleler, kabul edilmesi halinde, Aralık 2026'da yayımlanacak özel sayımızda yer alacaktır. Gelecek sayıların dolmuş olması ve süreçte makale yoğunluğunun bulunması nedeniyle dergimiz, özel sayı dışında makale kabulüne kapalıdır. Özel sayı dışında dergimize gönderilen makaleler iade edilecektir.
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