TÜRKİYE’DE TÜKETİCİNİN KORUNMASI HAKKINDAKİ GELİŞİMLE İLGİLİ KONULAR ÜZERİNE BİR ÇALIŞMA

Öz

Bu makalenin amacı, yurdumuzda tüketicinin korunması konusundaki gelişimle ilgili konuları tüketicilerin görüş açılarından ele alarak ortaya koyan bir çalışmanın bulgularını paylaşmaktır. Tüketicilerin genel anlamda tüketicinin korunması konusu hakkındaki görüş ve düşüncelerinin, önümüzdeki yıllarda konu ile ilgili beklentileri ve ulus olarak daha iyi bir yaşama ulaşmada karşılaşacağımız olası fırsat ve sorunları göstereceği düşünülmektedir.

Anahtar Kelimeler

• Tüketici, tüketicinin korunması, tüketici baskıları, tüketici meseleleri

A STUDY ON THE DEVELOPMENTAL ISSUES OF CONSUMER PROTECTION IN TURKEY

Öz

The purpose of this article is to share the findings of a study concerned with the developmental issues of consumer protection in our country from the perspective of consumers. Views and opinions of consumers with respect to the general subject of consumer protection are believed to reveal future expectations related to the subject and also opportunities and limitations we are likely to be confronted with, as a nation, in reaching a better life.

Anahtar Kelimeler

• Consumer, Consumer Protection, Consumerist Pressures, Consumer Issues

Kaynakça

1. AYGEN, G. (1997) A Study on Consumer Movement and Consumer Protection in the Western Countries and Türkiye. Unpublished Doctoral Dissertation, Boğaziçi University Institute of Social Sciences.
2. BAŞARAN, E. (1996) Bilinçli alışveriş nasıl yapılır?. Tüketicilerin Sesi, sayı 1, Aralık, 24-25.ss.
3. BORAK, E. (1986) Consumerism and consumer protection issues in Turkey. In: Kumcu,E. et al. ed. The role of marketing in development: global consumer and managerial issues. Ball State University, Muncie Indiana, and Istanbul University, Istanbul-Türkiye.
4. (1992) Consumer education and information in a developing country: the case of Türkiye. Bosphorus University Journal of Economics and Administrative Studies, 6 (1-2), pp.163-198.
5. CHURCHILL, G.A. (1991) Marketing research: methodological foundations. 5. ed.. Orlando, The Dryden Press International Edition.
6. DARLEY, W.K. & JOHNSON, D.M. (1993) Cross-national comparison of consumer attitudes toward consumerism in four developing countries. The Journal of Consumer Affairs, 27 (1), pp.37-54.
7. FRENCH, W.A., BARKSDALE, H.C. & PERREAULT, W.D. (1982) Consumer attitudes toward marketing in England and the United States. European Journal of Marketing, 16 (6), pp.20-30.
8. GAEDEKE, R.M. (1970) What business, government, and consumer spokesmen think about consumerism. In: Gaedeke, R.M. & Etcheson, W.W. ed. Consumerism: viewpoints from business, government, and the public interest. San Francisco, Canfield Press, Harper and Row, Publishers, Inc.

9. NICOULAUD, B.M. (1987) Consumerism and marketing management's responsibility. European Journal of Marketing, 21 (3), pp.7-16.
10. SORELL, T. (1994) The customer is not always right. Journal of Business Ethics, 13, pp.913-918.