BibTex RIS Kaynak Göster

Yıl 2000, Cilt: 1 Sayı: 2, 20 - 38, 01.07.2000

Nilüfer Gözaçan Reza Zıaratı

Öz

Bu makale, Türkiye’de yüksek öğrenim kuramlarında kalite olgusunun yer­leştirilmesi ve sürekli geliştirilmesinde kullanılmak üzere bir kalite kriterleri tetkik ve değerlendirme listesi sunmaktadır. Bu listenin kurum amaçlarına ulaşmada, ge­rek insan ve gerekse de diğer kaynakların kullanımını belirleyen yönetim stratejile­rine temel teşkil etmesi beklenmektedir

Anahtar Kelimeler

Kalite güvencesi Türkiye'de yüksek öğretim

Kaynakça

  • IMD World Competitiveness Report, (1997).
  • TUSIAD Raporu (1994), Türkiye’de ve Dünyada Yükseköğretim, Bilim ve Teknoloji
  • ÖZTÜRK, H. (1993), Eğitim Sosyolojisi, Hatiboğlu, Ankara, Turkey.
  • YÖK Raporu (1998) - Türk Yüksek Öğretiminin Bugünkü Durumu.
  • The Feasibility of Establishing a System of Quality Assessment in Universities in Turkey, (1998), HEFC Pilot Programme, Ankara.
  • Graduate Standards Programme, Interim Report (1995) - Executive Summary, HEQC ISBN 1 858824 256 8.
  • GÖZAÇAN BORAHAN, N. and ZIARATI, R. (1999), Developing A Quality System Based on ISO 9000 Requirements, Internal Report, Doğuş University, İstanbul, Turkey.
  • BUSH, T. (1986), Managing Education: Theory and Practice, Open University Press.
  • HANNAGAN, T. (1985), Management Concepts and Practice, Pitman Publishing, ISBN 0-273-60773-1.
  • PASCALE, R. and GIAJO, L., MILLEMANN, M. (1997), "Changing The Way We Change", Harvard Business Review, v75, n6, p.126 (14).
  • SCHWAHN, C. and WILLIAM SPADY, "Why Change Doesn’t Happen and How To Make Sure It Does", Educational Leadership, April 1998, v55, n7, p45.
  • Review article (1999), "Effective School Leadership", Times Educational Supplement, March 19, 1999 pB15 (1).
  • HARRISON, R. (1972), When power conflicts trigger team spirit, European Business, Spring.
  • JUECHTER, W. M. and FISHER, ALFORD, C., R. J. (1998), "Five Conditions For High-performance Cultures", Training & Development, v52, n5, p63 (5).
  • GORE, CHRIS and STEVEN, V., BAILEY, M. (1998), "Analysis of the Effect of External Change on the Management of Business Schools Within the Higher Education Sector", Total Quality Management, Abingdon.
  • CHAMPY, J. (1995), Reengineering Management: The Mandate for New Leadership, London, Harper Collins.
  • HAMMER, M. & CHAMPEY, J. (1993), Reengineering the Corporation: A Manifesto for Business Revolution, London, Nicholas Brealey Publishing.
  • HARRINGTON, H. J. (1991), Business Process Improvement, New York, McGraw-Hill
  • KIRKPATRICK How to Manage Change Effectively.
  • BARTOL, K.M., MARTIN, D.C. (1994), Management McGraw Hill, 2nd Edition (International Edition) ISBN 0-07-005078-3.
  • ORAM, M. & WELLINS, R.S. (1995), Reengineering’s Missing Ingredient: The Human Factor, London, IPD.
  • DAWSON, P. (1994), Organizational Change. A Processual Approach, London, Paul Chapman.
  • PREECE, D. (1989), Managing the Adoption of New Technology, London, Routledge
  • CHILD, J. (1984), Organisation, London, Harper and Row.
  • MARCH, JUDITH K, PETERS, KAREN H., ADLER, HEIDI L. (1994), "Peer coaching: Empowering teachers while accomplishing management goals", Government Union Review, Reston.
  • NYHAM, B. (1991), Developing People’s Ability to Learn, task force, Human Resources, Education Training Youth, Ewartecnet, European Union ISBN 90­ 5201-022.
  • ZIARATI, R. (1995), "Learning Organisation", Keynote Paper, European Action Programme for Education and Training, LEONARDO CONFERENCE, Birmingham, UK.
  • ZIARATI, R. (1996), "An Overview of Current Education Development and their Influence on Education and Training", Keynote Presentation, BTEC Conference, London, UK. [A section of the Paper on Quality Assurance and External Examination was forwarded by DFEE to selected universities and Government agencies for comments].
  • ZIARATI, R., SALT, J. (1992), "Developing a System for External Activities - A a Competitive Edge", PICKUP National Conference for Higher Education, Nottingham University, UK.
  • MORELAND, N. and CLARK, M. (1998), "Quality and ISO 9000 in educational organization", Total Quality Management, Abingdon.
  • BALOĞLU, Z. (1990), Türkiye’de Eğitim: Sorunlar ve Değişime Yapısal Uyum Önerileri, İstanbul: TÜSİAD.
  • BİLGEN, H.N. (1993), Çapraz ve Demokratik Eğitim, Ankara: T.C. Milli Eğitim Bakanlığı.
  • GOPAL, KANJI, K., TAMBI, A. M. A. (1998), "Total Quality Management and Higher Education in Malaysia", Total Quality Management, Abingdon.
  • HERTLING, J. (1996), "In Hong Kong, concern over quality shadows higher education’s rapid growth: university leaders, acknowledging some problems, say they are not to blame", The Chronicle of Higher Education, v43, n13, pA39 (2).
  • DALIN, P. (1978), Limits to Educational Change, London: Macmillan.
  • GODDARD, D., LEASK, M. (1992), The Search for Quality: Planning for Improvements and Managing Change, London: Paul Chapman Publishing Co.
  • S I VANCI, M. (1996), "Are Students The True Customers of Higher Education?", Quality Progress, v29, n10, p99 (4).
  • FRAM, EUGENE H., CAMP, ROBERT C. (1995), "Finding and Implementing Best practices in Higher Education", Milwakee.
  • KANJI, G.K. & MALEK, A. (1999) "An Innovative Approach to make ISO 9000 standards more effective, Total Quality Management, 9, pp.67-78.
  • JAMES, (1996).
  • JAMES TANNOCK (1991), Times, July.
  • ROONEY, (1991), Times, August.
  • BUCKINGHAM, (1991), Times, November.
  • KANJI, G. K., TAMBI, A. B.A.(1999), "Total Quality Management in UK Higher Education Institutions", Abingdon.
  • DANIEL, D.R. (1961), "Management Information Crisis", Harvard Business Review, 39, pp. 111-121.
  • ZIARATI, R. (1998), Total Quality Management, Staff development seminar, Doğuş University, Istanbul, Turkey.
  • TANG, K. H. and ZAIRI, M. (1998), "Benchmarking Quality Implementation in a Service Context: A Comparative Analysis of Financial Services and Institutions of Higher Education. Part I: Financial Services Sector", Abingdon.
  • BABBAR, S. (1995), "Applying Total Quality Management to Educational Instruction: A Case Study From A US Public University", The International Journal of public Sector Management, Bradford.
  • PEAK, M. H. (1995), "TQM Transforms the Classroom", Management Review, New York.
  • HOLLOWAY, J. (1994), "Is There A Place for Total Quality Management in Higher Education?" in G.D. DOHERTY (ed.) Developing Quality Systems in Education, London, Routledge

DEVELOPING A QUALITY CRITERIA FOR APPLIATIONS IN THE HIGHER EDUCATION SECTOR IN TURKEY

Yıl 2000, Cilt: 1 Sayı: 2, 20 - 38, 01.07.2000

Nilüfer Gözaçan Reza Zıaratı

Öz

This paper is an attempt to propose a quality criteria check-list for private academic institutions of higher education in Turkey. The check-list is expected to form the basis for a management strategy that harnesses the human and material resources of these organisations in the most effective way to achieve academic objectives.

Anahtar Kelimeler

Quality Assurance Higher Education in Turkey

Kaynakça

  • IMD World Competitiveness Report, (1997).
  • TUSIAD Raporu (1994), Türkiye’de ve Dünyada Yükseköğretim, Bilim ve Teknoloji
  • ÖZTÜRK, H. (1993), Eğitim Sosyolojisi, Hatiboğlu, Ankara, Turkey.
  • YÖK Raporu (1998) - Türk Yüksek Öğretiminin Bugünkü Durumu.
  • The Feasibility of Establishing a System of Quality Assessment in Universities in Turkey, (1998), HEFC Pilot Programme, Ankara.
  • Graduate Standards Programme, Interim Report (1995) - Executive Summary, HEQC ISBN 1 858824 256 8.
  • GÖZAÇAN BORAHAN, N. and ZIARATI, R. (1999), Developing A Quality System Based on ISO 9000 Requirements, Internal Report, Doğuş University, İstanbul, Turkey.
  • BUSH, T. (1986), Managing Education: Theory and Practice, Open University Press.
  • HANNAGAN, T. (1985), Management Concepts and Practice, Pitman Publishing, ISBN 0-273-60773-1.
  • PASCALE, R. and GIAJO, L., MILLEMANN, M. (1997), "Changing The Way We Change", Harvard Business Review, v75, n6, p.126 (14).
  • SCHWAHN, C. and WILLIAM SPADY, "Why Change Doesn’t Happen and How To Make Sure It Does", Educational Leadership, April 1998, v55, n7, p45.
  • Review article (1999), "Effective School Leadership", Times Educational Supplement, March 19, 1999 pB15 (1).
  • HARRISON, R. (1972), When power conflicts trigger team spirit, European Business, Spring.
  • JUECHTER, W. M. and FISHER, ALFORD, C., R. J. (1998), "Five Conditions For High-performance Cultures", Training & Development, v52, n5, p63 (5).
  • GORE, CHRIS and STEVEN, V., BAILEY, M. (1998), "Analysis of the Effect of External Change on the Management of Business Schools Within the Higher Education Sector", Total Quality Management, Abingdon.
  • CHAMPY, J. (1995), Reengineering Management: The Mandate for New Leadership, London, Harper Collins.
  • HAMMER, M. & CHAMPEY, J. (1993), Reengineering the Corporation: A Manifesto for Business Revolution, London, Nicholas Brealey Publishing.
  • HARRINGTON, H. J. (1991), Business Process Improvement, New York, McGraw-Hill
  • KIRKPATRICK How to Manage Change Effectively.
  • BARTOL, K.M., MARTIN, D.C. (1994), Management McGraw Hill, 2nd Edition (International Edition) ISBN 0-07-005078-3.
  • ORAM, M. & WELLINS, R.S. (1995), Reengineering’s Missing Ingredient: The Human Factor, London, IPD.
  • DAWSON, P. (1994), Organizational Change. A Processual Approach, London, Paul Chapman.
  • PREECE, D. (1989), Managing the Adoption of New Technology, London, Routledge
  • CHILD, J. (1984), Organisation, London, Harper and Row.
  • MARCH, JUDITH K, PETERS, KAREN H., ADLER, HEIDI L. (1994), "Peer coaching: Empowering teachers while accomplishing management goals", Government Union Review, Reston.
  • NYHAM, B. (1991), Developing People’s Ability to Learn, task force, Human Resources, Education Training Youth, Ewartecnet, European Union ISBN 90­ 5201-022.
  • ZIARATI, R. (1995), "Learning Organisation", Keynote Paper, European Action Programme for Education and Training, LEONARDO CONFERENCE, Birmingham, UK.
  • ZIARATI, R. (1996), "An Overview of Current Education Development and their Influence on Education and Training", Keynote Presentation, BTEC Conference, London, UK. [A section of the Paper on Quality Assurance and External Examination was forwarded by DFEE to selected universities and Government agencies for comments].
  • ZIARATI, R., SALT, J. (1992), "Developing a System for External Activities - A a Competitive Edge", PICKUP National Conference for Higher Education, Nottingham University, UK.
  • MORELAND, N. and CLARK, M. (1998), "Quality and ISO 9000 in educational organization", Total Quality Management, Abingdon.
  • BALOĞLU, Z. (1990), Türkiye’de Eğitim: Sorunlar ve Değişime Yapısal Uyum Önerileri, İstanbul: TÜSİAD.
  • BİLGEN, H.N. (1993), Çapraz ve Demokratik Eğitim, Ankara: T.C. Milli Eğitim Bakanlığı.
  • GOPAL, KANJI, K., TAMBI, A. M. A. (1998), "Total Quality Management and Higher Education in Malaysia", Total Quality Management, Abingdon.
  • HERTLING, J. (1996), "In Hong Kong, concern over quality shadows higher education’s rapid growth: university leaders, acknowledging some problems, say they are not to blame", The Chronicle of Higher Education, v43, n13, pA39 (2).
  • DALIN, P. (1978), Limits to Educational Change, London: Macmillan.
  • GODDARD, D., LEASK, M. (1992), The Search for Quality: Planning for Improvements and Managing Change, London: Paul Chapman Publishing Co.
  • S I VANCI, M. (1996), "Are Students The True Customers of Higher Education?", Quality Progress, v29, n10, p99 (4).
  • FRAM, EUGENE H., CAMP, ROBERT C. (1995), "Finding and Implementing Best practices in Higher Education", Milwakee.
  • KANJI, G.K. & MALEK, A. (1999) "An Innovative Approach to make ISO 9000 standards more effective, Total Quality Management, 9, pp.67-78.
  • JAMES, (1996).
  • JAMES TANNOCK (1991), Times, July.
  • ROONEY, (1991), Times, August.
  • BUCKINGHAM, (1991), Times, November.
  • KANJI, G. K., TAMBI, A. B.A.(1999), "Total Quality Management in UK Higher Education Institutions", Abingdon.
  • DANIEL, D.R. (1961), "Management Information Crisis", Harvard Business Review, 39, pp. 111-121.
  • ZIARATI, R. (1998), Total Quality Management, Staff development seminar, Doğuş University, Istanbul, Turkey.
  • TANG, K. H. and ZAIRI, M. (1998), "Benchmarking Quality Implementation in a Service Context: A Comparative Analysis of Financial Services and Institutions of Higher Education. Part I: Financial Services Sector", Abingdon.
  • BABBAR, S. (1995), "Applying Total Quality Management to Educational Instruction: A Case Study From A US Public University", The International Journal of public Sector Management, Bradford.
  • PEAK, M. H. (1995), "TQM Transforms the Classroom", Management Review, New York.
  • HOLLOWAY, J. (1994), "Is There A Place for Total Quality Management in Higher Education?" in G.D. DOHERTY (ed.) Developing Quality Systems in Education, London, Routledge
Toplam 50 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Araştırma Makalesi
Yazarlar

Nilüfer Gözaçan Bu kişi benim

Reza Zıaratı Bu kişi benim

Yayımlanma Tarihi 1 Temmuz 2000
Yayımlandığı Sayı Yıl 2000 Cilt: 1 Sayı: 2

Kaynak Göster

APA Gözaçan, N., & Zıaratı, R. (2000). DEVELOPING A QUALITY CRITERIA FOR APPLIATIONS IN THE HIGHER EDUCATION SECTOR IN TURKEY. Doğuş Üniversitesi Dergisi, 1(2), 20-38.