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ÖRGÜTSEL YURTTAŞLIK DAVRANIŞI: KAVRAMSAL GELİŞİMİ İLE KİŞİSEL VE ÖRGÜTSEL ETKİLERİ

Yıl 2006, Cilt: 7 Sayı: 1, 1 - 14, 01.01.2006

Öz

"Örgütsel Yurttaşlık Davranışı ÖYD " üzerine yapılan araştırmalarda son yıllarda büyük bir artış görülmektedir. Bu hızlı artışın sonucu olarak ÖYD'nın kavramsal yapısı üzerinde bazı karışıklıklar ortaya çıkmaktadır. Bu çalışmanın amacı, mevcut ÖYD literatürünü gözden geçirerek bir özetini yapmaktır. Çalışmada öncelikle literatürde tanımlanan ÖYD kavramı ve yapısı açıklanarak ÖYD'nın boyutları özetlenecektir. Daha sonra ÖYD'nın iş tatmini, motivasyon ve örgütlerin etkinliği üzerinde görülen sonuçları açıklanacaktır.

Kaynakça

  • BOLINO, M.C., BLOODGOOD, J.M. & TURNLEY, W.H. (2001) Organizational citizenship behavior and the creation of social capital. Academy of Management Proceeding 2001, OB: B1-B6
  • BRIEF,A.P. & MOTOWILDO, S.J. (1986) Prosocial organizational behavior. Academy of Management Review, Vol.11, Pp.710–725
  • CHIEN, M.-H. (2004) An investigation of the relationship of organizational structure, employee’s personality and organizational citizenship behavior. The Journal of American Academy of Business, Cambridge, Vol.5(1/2), Pp.428–431
  • GEORGE, J.M. & BRIEF, A.P. (1992) Feeling good-doing good: A conceptual analysis of the mood at work-organizational spontaneity relationship. Psychological Bulletin, Vol.112, Pp.310–329
  • GRAHAM, J.W. (1991) An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, Vol.4, Pp.249–270
  • KATZ, D. (1964) The motivational basis of organizational behavior. Behavioral Science, Vol.9, Pp.131–146
  • KATZ, D. &, KAHN R.L. (1978) The Social Psychology of Organizations, New York, USA
  • MacKENZIE, S.B., PODSAKOFF, P.M. & FETTER, R. (1991) Organizational citizenship behavior and objective productivity as determinants of managerial evaluations on salespersons’ performance. Organizational Behavior & Human Decision Processes, Vol.50(1), Pp.123–150
  • MacKENZIE, S.B., PODSAKOFF, P.M. & FETTER, R. (1993) The impact of organizational citizenship behavior on evaluation of salesperson performance. Journal of Marketing, Vol.57(1), Pp.70–80
  • MOORMAN, R.H. (1991) Relationship between organizational justice and organizational citizenship behavior: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, Vol.76(6), Pp.845–855
  • MOORMAN, R.H. & BLAKELY, G.L. (1995) Individualism - collectivism as an individual difference predictor of organizational citizenship behavior. Journal of Organizational Behavior, Vol.16(2), Pp.127–142
  • MORRISON, E.W. (1994) Role definitions and organizational citizenship behavior: The importance of the employee’s perspective. Academy of Management Journal, Vol.37(6), Pp.1543–1567
  • ORGAN, D.W. (1988) Organizational Citizenship Behavior: The Good Soldier Syndrome, Lexington Books, Lexington Mass. USA
  • ORGAN, Dennis W. (1990) The motivational basis of organizational citizenship behavior. Research in Organizational Behavior, Vol.12, Pp.43–72
  • ORGAN, D.W. & RYAN, K. (1995) A meta-analytic review of attitudinal and dispositional predictors or organizational citizenship behavior. Personnel Psychology, Vol.48(4), Pp.775–802
  • ORGAN, D.W. & LINGL, A. (1995) Personality, satisfaction and organizational citizenship behavior. The Journal of Social Psychology, Vol.135(3), Pp.339–350
  • ORGAN, D.W. (1997) Organizational citizenship behavior: It’s construct clean-up time. Human Performance, Vol.10(2), Pp.85–97
  • PODSAKOF, P.M. & MacKENZİE, S.B. (1994) Organizational citizenship behavior and sales unit effectiveness. Journal of Marketing Research, Vol.31, Pp.351–363
  • PODSAKOF, P.M. & MacKENZİE, S.B. (1997) Impact of organizational citizenship behavior on organizational performance: A review and suggestions for future research. Human Performance, Vol.10(2), Pp.133 -151
  • PODSAKOF, P.M., MacKENZİE, S.B., PAINE, J.B. & BACHRACH, D.G. (2000) Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, Vol.26(3), Pp.513–563
  • PUFFER, S.M. (1987) Prosocial behavior, noncompliant behavior, and work performance among commission salespeople. Journal of Applied Psychology, Vol.72, Pp.615–621
  • SCHNAKE, M. (1991) Organizational citizenship behavior: A review, proposed model, and research agenda. Human Relations, Vol.44(7), pp.735-759
  • SMITH, C.A., ORGAN, D.W.& NEAR, J.P. (1983) Organizational citizenship behavior: It’s nature and antecedents. Journal of Applied Psychology, Vol.68, Pp.655–663
  • STAW, B.M. &.BOETTGER, R.D (1990) Task revision: A neglected form of work performance. Academy of Management Journal, Vol.33, Pp.534–559
  • VAN DER VEGT, G.S., VAN DE VLIERT, E & OOSTERHOFF, A. (2003) Informational dissimilarity and organizational citizenship behavior: The role of ıntrateam interdependence and team identification. Academy of Management Journal, Vol.46(6), Pp.715–727
  • VAN DYNE, L., GRAHAM, J.W. & DIENESCH, R.M. (1994) Organizational citizenship behavior: Construct redefinition, measurement, and validation. Academy of Management Journal, Vol.37, Pp.765–802
  • VAN DYNE, L. & LEPINE, J. (1998) Helping and voice extra - role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, Vol.41(1), Pp.108–120
  • VAN DYNE, L. & ANG, S. (1998) Organizational citizenship behavior of contingent workers in Singapore. Academy of Management Journal, Vol.41(6), Pp.692–703
  • VAN DYNE, L., CUMMINS, L.L. & PARKS, J.ML (1995) Extra-role behaviors: In pursuit of construct and definition clarity. Research in Organizational Behavior, Vol.17, Pp.215–286.

ORGANIZATIONAL CITIZENSHIP BEHAVIOR: IT’S CONCEPTUAL DEVELOPMENT AND IMPACTS ON INDIVIDUAL AND ORGANIZATION

Yıl 2006, Cilt: 7 Sayı: 1, 1 - 14, 01.01.2006

Öz

In recent years the researches on organizational citizenship behavior OCB increased rapidly. As a result of this growth some conceptual confusion about the OCB concept has been occurred. The purpose of this paper is to summarize and review the extant literature on OCB. The first section of this paper will define the OCB concept and construct that have been identified in the literature and summarize the dimensions of OCB. Next, it will explain the consequences of OCB on job satisfaction, motivation and organizational effectiveness

Kaynakça

  • BOLINO, M.C., BLOODGOOD, J.M. & TURNLEY, W.H. (2001) Organizational citizenship behavior and the creation of social capital. Academy of Management Proceeding 2001, OB: B1-B6
  • BRIEF,A.P. & MOTOWILDO, S.J. (1986) Prosocial organizational behavior. Academy of Management Review, Vol.11, Pp.710–725
  • CHIEN, M.-H. (2004) An investigation of the relationship of organizational structure, employee’s personality and organizational citizenship behavior. The Journal of American Academy of Business, Cambridge, Vol.5(1/2), Pp.428–431
  • GEORGE, J.M. & BRIEF, A.P. (1992) Feeling good-doing good: A conceptual analysis of the mood at work-organizational spontaneity relationship. Psychological Bulletin, Vol.112, Pp.310–329
  • GRAHAM, J.W. (1991) An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, Vol.4, Pp.249–270
  • KATZ, D. (1964) The motivational basis of organizational behavior. Behavioral Science, Vol.9, Pp.131–146
  • KATZ, D. &, KAHN R.L. (1978) The Social Psychology of Organizations, New York, USA
  • MacKENZIE, S.B., PODSAKOFF, P.M. & FETTER, R. (1991) Organizational citizenship behavior and objective productivity as determinants of managerial evaluations on salespersons’ performance. Organizational Behavior & Human Decision Processes, Vol.50(1), Pp.123–150
  • MacKENZIE, S.B., PODSAKOFF, P.M. & FETTER, R. (1993) The impact of organizational citizenship behavior on evaluation of salesperson performance. Journal of Marketing, Vol.57(1), Pp.70–80
  • MOORMAN, R.H. (1991) Relationship between organizational justice and organizational citizenship behavior: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, Vol.76(6), Pp.845–855
  • MOORMAN, R.H. & BLAKELY, G.L. (1995) Individualism - collectivism as an individual difference predictor of organizational citizenship behavior. Journal of Organizational Behavior, Vol.16(2), Pp.127–142
  • MORRISON, E.W. (1994) Role definitions and organizational citizenship behavior: The importance of the employee’s perspective. Academy of Management Journal, Vol.37(6), Pp.1543–1567
  • ORGAN, D.W. (1988) Organizational Citizenship Behavior: The Good Soldier Syndrome, Lexington Books, Lexington Mass. USA
  • ORGAN, Dennis W. (1990) The motivational basis of organizational citizenship behavior. Research in Organizational Behavior, Vol.12, Pp.43–72
  • ORGAN, D.W. & RYAN, K. (1995) A meta-analytic review of attitudinal and dispositional predictors or organizational citizenship behavior. Personnel Psychology, Vol.48(4), Pp.775–802
  • ORGAN, D.W. & LINGL, A. (1995) Personality, satisfaction and organizational citizenship behavior. The Journal of Social Psychology, Vol.135(3), Pp.339–350
  • ORGAN, D.W. (1997) Organizational citizenship behavior: It’s construct clean-up time. Human Performance, Vol.10(2), Pp.85–97
  • PODSAKOF, P.M. & MacKENZİE, S.B. (1994) Organizational citizenship behavior and sales unit effectiveness. Journal of Marketing Research, Vol.31, Pp.351–363
  • PODSAKOF, P.M. & MacKENZİE, S.B. (1997) Impact of organizational citizenship behavior on organizational performance: A review and suggestions for future research. Human Performance, Vol.10(2), Pp.133 -151
  • PODSAKOF, P.M., MacKENZİE, S.B., PAINE, J.B. & BACHRACH, D.G. (2000) Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, Vol.26(3), Pp.513–563
  • PUFFER, S.M. (1987) Prosocial behavior, noncompliant behavior, and work performance among commission salespeople. Journal of Applied Psychology, Vol.72, Pp.615–621
  • SCHNAKE, M. (1991) Organizational citizenship behavior: A review, proposed model, and research agenda. Human Relations, Vol.44(7), pp.735-759
  • SMITH, C.A., ORGAN, D.W.& NEAR, J.P. (1983) Organizational citizenship behavior: It’s nature and antecedents. Journal of Applied Psychology, Vol.68, Pp.655–663
  • STAW, B.M. &.BOETTGER, R.D (1990) Task revision: A neglected form of work performance. Academy of Management Journal, Vol.33, Pp.534–559
  • VAN DER VEGT, G.S., VAN DE VLIERT, E & OOSTERHOFF, A. (2003) Informational dissimilarity and organizational citizenship behavior: The role of ıntrateam interdependence and team identification. Academy of Management Journal, Vol.46(6), Pp.715–727
  • VAN DYNE, L., GRAHAM, J.W. & DIENESCH, R.M. (1994) Organizational citizenship behavior: Construct redefinition, measurement, and validation. Academy of Management Journal, Vol.37, Pp.765–802
  • VAN DYNE, L. & LEPINE, J. (1998) Helping and voice extra - role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, Vol.41(1), Pp.108–120
  • VAN DYNE, L. & ANG, S. (1998) Organizational citizenship behavior of contingent workers in Singapore. Academy of Management Journal, Vol.41(6), Pp.692–703
  • VAN DYNE, L., CUMMINS, L.L. & PARKS, J.ML (1995) Extra-role behaviors: In pursuit of construct and definition clarity. Research in Organizational Behavior, Vol.17, Pp.215–286.
Toplam 29 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Araştırma Makalesi
Yazarlar

A. Zafer Acar Bu kişi benim

Yayımlanma Tarihi 1 Ocak 2006
Yayımlandığı Sayı Yıl 2006 Cilt: 7 Sayı: 1

Kaynak Göster

APA Acar, A. Z. (2006). ÖRGÜTSEL YURTTAŞLIK DAVRANIŞI: KAVRAMSAL GELİŞİMİ İLE KİŞİSEL VE ÖRGÜTSEL ETKİLERİ. Doğuş Üniversitesi Dergisi, 7(1), 1-14.