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ÖRGÜTSEL ÖZDEŞLEŞMENİN ÖNCÜLLERİ ÜZERİNE BİR ARAŞTIRMA

Yıl 2009, Cilt: 10 Sayı: 2, 284 - 293, 01.07.2009

Öz

Bu çalışmanın amacı çalışanların algıladıkları örgütsel güven, örgütsel kimlik ve örgütsel özdeşleşme arasındaki ilişkiyi tespit etmek ve örgütsel kimlik algılamasının, örgütsel güven aracılığıyla örgütsel özdeşleşmeye yol açtığını öneren bir model önerisi sunmaktır. 545 kamu ve özel sermayeli ticari banka çalışanları üzerinde görgül bir çalışma yapılmıştır. Araştırma modeli testi için yapısal eşitlik modeli ve LISREL8.30 Jöreskog ve Sörbom, 1993 istatistik programı kullanılmıştır. Bu çalışmaya göre algılanan örgütsel kimliğin özdeşleşme üzerinde doğrudan etkisi söz konusu değildir. Algılanan güvenin, algılanan örgütsel kimliğin çekiciliği ve özdeşleşme arasında aracı etki yaptığı sonucuna varılmıştır

Kaynakça

  • ALBERT, S., & WHETTEN, D. (1985). Organizational identity. L.L. Cummings & B.M. Staw (Eds.), Research in Organizational Behavior, vol 7, pp.263-295.
  • ALDER, S.G., NOEL T.W. & AMBROSE M.L. (2006). Clarifying the effects of Internet monitoring on job attitudes: The mediating role of employee trust, Information and Management, vol 43, pp. 894-903.
  • ASHFORTH, B.E., & MAEL, F. (1989). Social identity theory and the organizations, Academy of Management Review, vol. 14, pp. 20-39.
  • AYCAN, Z. (2001). Human resource management in Turkey - Current issues and future challenges, International Journal of Manpower, vol. 22:3, pp. 252-259.
  • BALL, D.A., MCCULLOCH, W.H., FRANTZ, P.L., GERINGER, J.M., & MINOR, M.S. (2002). International Business: The Challenge of Global Competition, New York, NY, McGraw-Hill Irwin.
  • BHATTACHARYA, C.B. & SEN, S. (2003). Consumer-company identification: A framework for understanding consumer’s relationship with companies, Journal of Marketing, 67:2, pp.76-88.
  • BIES, R.J., & TRIP T.M. (1996). Beyond trust: “getting even” and the need for revenge. In R. M. Kramer & R.T. Tyler (Eds), Trust in Organizations: Frontiers of Theory and Research, Thousand Oaks: Sage Publications, London.
  • BUTLER, J.K. (1991). Towards Understanding and Measuring Conditions of Trust; Evolution of a Conditions of Trust Inventory, Journal of Management, vol7, no. 3, pp. 643-63.
  • COLE, M.S. and BRUCH, H. (2006). Organizational identity strength, identification, and commitment and their relationship with turnover intention: Does organizational hierarchy matter?. Journal of Organizational Behavior, vol 7, pp. 585-605.
  • CONNAUGHTON, S.L., & DALY, J.A. (2004). Identification with leader, Corporate Communications: An International Journal, vol 9, no.2, pp. 89-103.
  • COOK, J. & WALL, T (1980). New work attitude measures of trust, organizational commitment and personal need non-fulfillment, Journal of Occupational Psychology, vol 53, pp.39-52.
  • CREMER, D.D., & VAN KNIPPENBERG, D. (2005). Cooperation as a function of leader self sacrifice, trust and identification, Leadership and Organizational Development Journal, vol 25, no.5, pp. 355-369.
  • CUMMINGS, L.L. & BROMILEY, P. (1996). The Organizational trust inventory (OTI). In R. M. Kramer & T. R. Tyler (Eds.). Trust in Organizations. Thousand Oaks: Sage Publications, London.
  • DE CREMER, D. VAN DIJKE, M. BOS A.E.R. (2006). Leader’s procedural justice affecting identification and trust, Leadership and Organization Development Journal, vol 27, no.7, pp. 554-565.
  • DUKERICH, J.M., GOLDEN, B., & SHORTELl, S.M. (2002). Beauty is in the eye of the beholder: The impact of organizational identification, identity and image on physician cooperative behavior, Administrative Science Quarterly, vol 47, no.3, pp. 507-533.
  • DUTTON, J., & DUKERICH, J. (1991). Keeping eye on the mirror: Image and identity in organizational adaptation, Academy of Management Journal, vol 34, pp. 517-554.
  • DUTTON, J., & PENNER, J.W. (1993). The importance of organizational identity for strategic agenda building. In J. Hendry & G. Johnson (Eds.), Strategic Thinking: Leadership and the Management of Change, New York: Strategic Management Society, Wiley.
  • DUTTON, J., DUKERICH, J., & HARQUAIL, C.V. (1994). Organizational images and membership commitment, Administrative Science Quarterly, vol 34, pp. 239-263.
  • ELSBACH, K., & KRAMER, R.M. (1996). Member responses to organizational identity threats: Encountering and countering business week rankings, Administrative Science Quarterly, vol 41, pp. 442-476.
  • HATCH, M. & SCHULTZ, M. (2002). The Dynamics Of Organizational Identity, Human Relations, vol 55, no.8, pp. 989-1005.
  • HOSMER, L.T. (1995). Trust: The Connecting Link between Organization Theory Philosophical Ethics, Academy Of Management Review, vol 20, no.2, pp. 379- 403
  • HUEMER, L. (2004). Balancing between stability and variety: Identity and trust trade-offs in networks, Industrial Marketing Management, vol 33, pp. 251-259.
  • HUFF, L., & KELLEY, L. (2003). Levels of organizational trust in individualist versus collectivist societies: A seven nation study, Organization Science, Vol 14, no.1, pp. 81-91.
  • JONES, G.R. & GEORGE, J.M. (1998). The experience and evolution of trust: Implications for cooperation and teamwork, Academy of Management Review, vol 23, no.3, pp. 531-546.
  • JÖRESKOG, K.G. & SÖRBOM, D. (1993). LISREL : User’s reference Guide, Chicago: Scientific International Software.
  • KRAMER, R.M. (1993). Cooperation and organizational identification. In J.K. Murnighan (Ed). Social Psychology in Organizations:. Englewood Cliffs, NJ: Prentice Hall, pp.144-1-269
  • KREINER, G.E., & ASHFORTH, B.E. (2004). Evidence toward an expanded model of organizational identification, Journal of Organizational Behavior, vol 25, no.1, pp. 1-27.
  • LEE, H. (2004). The role of competence based trust and organizational identification in continuous improvement, Journal of Managerial Psychology, vol 19, no.6, pp. 623-639.
  • MAEL, F., & ASHFORTH B.E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification, Journal Of Organizational Behavior Vol 13, pp. 103-123.
  • MAEL, F., & ASHFORTH B.E. (1995). Loyal from day one: Biodata organizational identification, and turnover among newcomers, Personnel Psychology, vol 48, pp. 309-333.
  • MAYER, R., DAVIS, J.H., & SCHOORMAN, F.D. (1995). Integration model of organizational trust, Academy of Management Review, vol 20, no.3, pp. 709-734.
  • MCALLISTER, D. (1995). Affect and cognition based trust as foundations for interpersonal cooperation in organization, Academy Of Management Journal, vol 38, no.1, pp. 24-59
  • MILLER, V.D., ALLEN, M., CASEY M.K., & JOHNSON, J.R. (2000). Reconsidering the organizational identification questionnaire, Management Communication Quarterly, vol 13, no. 4, pp. 626-658.
  • PRATT, M.G. (1998). To be or not to be”: Central question in organizational identification. D.A. Whetten and P.C. Godfrey (Eds). Identity in Organizations: Building Theory Through Conversation,. Thousand Oaks, CA: Sage Publications.
  • RIKETTA, M. (2005) Organizational identification: A meta-analysis, Journal of Vocational Behavior, vol 66, pp.358-84.
  • SCHRODT, P. (2002). The relationship between organizational identification and organizational culture: Employee perception of culture and identification in a retail sales organization, Communication Studies, vol 53, no. 2, pp. 189-202.
  • SHAMIR, B. & LAPIDOT, Y. (2003). Trust in organizational superiors: Systematic and collective considerations, Organization Studies, vol 24, no. 3, pp. 463-491
  • TAJFEL, H. (1978). Differentiation between Social Groups. Study in Social Psychology of Intergroup Relations. London: Academic Press.
  • TAJFEL, H. & TURNER J.C. (1985). The Social identity theory of intergroup behavior. In S.Worchel ve W.G. Austin (Eds.), The Psychology of Intergroup Relations, Vol 2, Chicago: Nelson Hall, pp. 7-24.
  • TUZUN, İ.K. & CAGLAR İ. (2007). Güven, örgütsel kimlik özellikleri ve örgütsel
  • özdeşleşme ilişkisi; görgül bir çalışma, 15. Ulusal Yönetim ve Organizasyon
  • Kongresi Kitapçığı, Sakarya Üniversitesi, 25-27 Mayıs.
  • TYLER, T.R. & DEGOY, P. (1996). Trust in organizational authorities: The influence of motive attributions on willingness to accept decisions. In R.M. Kramer & R.T. Tyler (Eds). Trust in Organizations: Frontiers of Theory and Research, Thousand Oaks: Sage Publications, London.
  • VAN DICK, R., WAGNER, U., STELLMACHER, J., & CHRIST, O. (2004). The utility of a broader conceptualization organizational identification: Which aspect really matter?, Journal of Occupational and Organizational Psychology, vol 77, pp.171-191.
  • VOCI A. (2006). The link between identification and in-group favoritism: Effects of threat to social identity and trust related emotions, British Journal of Social Psychology, vol 45, pp. 265-284.
  • WIESENFELD, B.M., RAGHURAM, S., & GARUD, R. (1998). Communication patterns as determinants of organizational identification in a virtual organization, Journal of Computer-Mediated Communication, vol 3, no.4, pp. 14-25.

INVESTIGATING THE ANTECEDENTS OF ORGANIZATIONAL IDENTIFICATION

Yıl 2009, Cilt: 10 Sayı: 2, 284 - 293, 01.07.2009

Öz

The goal of this paper is to precisely examine the relationship between the attractiveness of organizational identity and strength of identification, and how perceived trust underlines such a possible effect of identity attractiveness on organizational identification OID . A total of 545 public and private bank employees attended the study. Participants completed measures of organizational identification, organizational trust, and attractiveness of perceived organizational identity. Structural equation modeling and LISREL8.30 Jöreskog and Sörbom, 1993 was used to assess the research model. The findings show that the relationship between attractiveness of perceived organizational identity APOI and identification is mediated by trust, and identity attractiveness does not directly influence the identification strength.

Kaynakça

  • ALBERT, S., & WHETTEN, D. (1985). Organizational identity. L.L. Cummings & B.M. Staw (Eds.), Research in Organizational Behavior, vol 7, pp.263-295.
  • ALDER, S.G., NOEL T.W. & AMBROSE M.L. (2006). Clarifying the effects of Internet monitoring on job attitudes: The mediating role of employee trust, Information and Management, vol 43, pp. 894-903.
  • ASHFORTH, B.E., & MAEL, F. (1989). Social identity theory and the organizations, Academy of Management Review, vol. 14, pp. 20-39.
  • AYCAN, Z. (2001). Human resource management in Turkey - Current issues and future challenges, International Journal of Manpower, vol. 22:3, pp. 252-259.
  • BALL, D.A., MCCULLOCH, W.H., FRANTZ, P.L., GERINGER, J.M., & MINOR, M.S. (2002). International Business: The Challenge of Global Competition, New York, NY, McGraw-Hill Irwin.
  • BHATTACHARYA, C.B. & SEN, S. (2003). Consumer-company identification: A framework for understanding consumer’s relationship with companies, Journal of Marketing, 67:2, pp.76-88.
  • BIES, R.J., & TRIP T.M. (1996). Beyond trust: “getting even” and the need for revenge. In R. M. Kramer & R.T. Tyler (Eds), Trust in Organizations: Frontiers of Theory and Research, Thousand Oaks: Sage Publications, London.
  • BUTLER, J.K. (1991). Towards Understanding and Measuring Conditions of Trust; Evolution of a Conditions of Trust Inventory, Journal of Management, vol7, no. 3, pp. 643-63.
  • COLE, M.S. and BRUCH, H. (2006). Organizational identity strength, identification, and commitment and their relationship with turnover intention: Does organizational hierarchy matter?. Journal of Organizational Behavior, vol 7, pp. 585-605.
  • CONNAUGHTON, S.L., & DALY, J.A. (2004). Identification with leader, Corporate Communications: An International Journal, vol 9, no.2, pp. 89-103.
  • COOK, J. & WALL, T (1980). New work attitude measures of trust, organizational commitment and personal need non-fulfillment, Journal of Occupational Psychology, vol 53, pp.39-52.
  • CREMER, D.D., & VAN KNIPPENBERG, D. (2005). Cooperation as a function of leader self sacrifice, trust and identification, Leadership and Organizational Development Journal, vol 25, no.5, pp. 355-369.
  • CUMMINGS, L.L. & BROMILEY, P. (1996). The Organizational trust inventory (OTI). In R. M. Kramer & T. R. Tyler (Eds.). Trust in Organizations. Thousand Oaks: Sage Publications, London.
  • DE CREMER, D. VAN DIJKE, M. BOS A.E.R. (2006). Leader’s procedural justice affecting identification and trust, Leadership and Organization Development Journal, vol 27, no.7, pp. 554-565.
  • DUKERICH, J.M., GOLDEN, B., & SHORTELl, S.M. (2002). Beauty is in the eye of the beholder: The impact of organizational identification, identity and image on physician cooperative behavior, Administrative Science Quarterly, vol 47, no.3, pp. 507-533.
  • DUTTON, J., & DUKERICH, J. (1991). Keeping eye on the mirror: Image and identity in organizational adaptation, Academy of Management Journal, vol 34, pp. 517-554.
  • DUTTON, J., & PENNER, J.W. (1993). The importance of organizational identity for strategic agenda building. In J. Hendry & G. Johnson (Eds.), Strategic Thinking: Leadership and the Management of Change, New York: Strategic Management Society, Wiley.
  • DUTTON, J., DUKERICH, J., & HARQUAIL, C.V. (1994). Organizational images and membership commitment, Administrative Science Quarterly, vol 34, pp. 239-263.
  • ELSBACH, K., & KRAMER, R.M. (1996). Member responses to organizational identity threats: Encountering and countering business week rankings, Administrative Science Quarterly, vol 41, pp. 442-476.
  • HATCH, M. & SCHULTZ, M. (2002). The Dynamics Of Organizational Identity, Human Relations, vol 55, no.8, pp. 989-1005.
  • HOSMER, L.T. (1995). Trust: The Connecting Link between Organization Theory Philosophical Ethics, Academy Of Management Review, vol 20, no.2, pp. 379- 403
  • HUEMER, L. (2004). Balancing between stability and variety: Identity and trust trade-offs in networks, Industrial Marketing Management, vol 33, pp. 251-259.
  • HUFF, L., & KELLEY, L. (2003). Levels of organizational trust in individualist versus collectivist societies: A seven nation study, Organization Science, Vol 14, no.1, pp. 81-91.
  • JONES, G.R. & GEORGE, J.M. (1998). The experience and evolution of trust: Implications for cooperation and teamwork, Academy of Management Review, vol 23, no.3, pp. 531-546.
  • JÖRESKOG, K.G. & SÖRBOM, D. (1993). LISREL : User’s reference Guide, Chicago: Scientific International Software.
  • KRAMER, R.M. (1993). Cooperation and organizational identification. In J.K. Murnighan (Ed). Social Psychology in Organizations:. Englewood Cliffs, NJ: Prentice Hall, pp.144-1-269
  • KREINER, G.E., & ASHFORTH, B.E. (2004). Evidence toward an expanded model of organizational identification, Journal of Organizational Behavior, vol 25, no.1, pp. 1-27.
  • LEE, H. (2004). The role of competence based trust and organizational identification in continuous improvement, Journal of Managerial Psychology, vol 19, no.6, pp. 623-639.
  • MAEL, F., & ASHFORTH B.E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification, Journal Of Organizational Behavior Vol 13, pp. 103-123.
  • MAEL, F., & ASHFORTH B.E. (1995). Loyal from day one: Biodata organizational identification, and turnover among newcomers, Personnel Psychology, vol 48, pp. 309-333.
  • MAYER, R., DAVIS, J.H., & SCHOORMAN, F.D. (1995). Integration model of organizational trust, Academy of Management Review, vol 20, no.3, pp. 709-734.
  • MCALLISTER, D. (1995). Affect and cognition based trust as foundations for interpersonal cooperation in organization, Academy Of Management Journal, vol 38, no.1, pp. 24-59
  • MILLER, V.D., ALLEN, M., CASEY M.K., & JOHNSON, J.R. (2000). Reconsidering the organizational identification questionnaire, Management Communication Quarterly, vol 13, no. 4, pp. 626-658.
  • PRATT, M.G. (1998). To be or not to be”: Central question in organizational identification. D.A. Whetten and P.C. Godfrey (Eds). Identity in Organizations: Building Theory Through Conversation,. Thousand Oaks, CA: Sage Publications.
  • RIKETTA, M. (2005) Organizational identification: A meta-analysis, Journal of Vocational Behavior, vol 66, pp.358-84.
  • SCHRODT, P. (2002). The relationship between organizational identification and organizational culture: Employee perception of culture and identification in a retail sales organization, Communication Studies, vol 53, no. 2, pp. 189-202.
  • SHAMIR, B. & LAPIDOT, Y. (2003). Trust in organizational superiors: Systematic and collective considerations, Organization Studies, vol 24, no. 3, pp. 463-491
  • TAJFEL, H. (1978). Differentiation between Social Groups. Study in Social Psychology of Intergroup Relations. London: Academic Press.
  • TAJFEL, H. & TURNER J.C. (1985). The Social identity theory of intergroup behavior. In S.Worchel ve W.G. Austin (Eds.), The Psychology of Intergroup Relations, Vol 2, Chicago: Nelson Hall, pp. 7-24.
  • TUZUN, İ.K. & CAGLAR İ. (2007). Güven, örgütsel kimlik özellikleri ve örgütsel
  • özdeşleşme ilişkisi; görgül bir çalışma, 15. Ulusal Yönetim ve Organizasyon
  • Kongresi Kitapçığı, Sakarya Üniversitesi, 25-27 Mayıs.
  • TYLER, T.R. & DEGOY, P. (1996). Trust in organizational authorities: The influence of motive attributions on willingness to accept decisions. In R.M. Kramer & R.T. Tyler (Eds). Trust in Organizations: Frontiers of Theory and Research, Thousand Oaks: Sage Publications, London.
  • VAN DICK, R., WAGNER, U., STELLMACHER, J., & CHRIST, O. (2004). The utility of a broader conceptualization organizational identification: Which aspect really matter?, Journal of Occupational and Organizational Psychology, vol 77, pp.171-191.
  • VOCI A. (2006). The link between identification and in-group favoritism: Effects of threat to social identity and trust related emotions, British Journal of Social Psychology, vol 45, pp. 265-284.
  • WIESENFELD, B.M., RAGHURAM, S., & GARUD, R. (1998). Communication patterns as determinants of organizational identification in a virtual organization, Journal of Computer-Mediated Communication, vol 3, no.4, pp. 14-25.
Toplam 46 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Araştırma Makalesi
Yazarlar

İpek Kalemci Tüzün Bu kişi benim

İrfan Çağlar Bu kişi benim

Yayımlanma Tarihi 1 Temmuz 2009
Yayımlandığı Sayı Yıl 2009 Cilt: 10 Sayı: 2

Kaynak Göster

APA Tüzün, İ. K., & Çağlar, İ. (2009). INVESTIGATING THE ANTECEDENTS OF ORGANIZATIONAL IDENTIFICATION. Doğuş Üniversitesi Dergisi, 10(2), 284-293.