THE RELATİONSHİP BETWEEN ORGANİZATİONAL COMMUNİCATİON AND JOB SATİSFACTİON: AN EMPİRİCAL STUDY OF BLUE COLLAR WORKERS

Öz

While much is known about the dimensions of job satisfaction, the relationship between job satisfaction and organizational communication still remains relatively uncertain. The purpose of this study was to investigate the relationship between the dimensions of job satisfaction and organizational communication. A survey was conducted to the sample of 637 blue-collar workers and the data obtained from the sample, firstly, analyzed by the principal component factor-analytic method of Varimax and then an ordinary least squares regression estimation technique in order to identify the job satisfaction and communication relationship. The study revealed a clear relationship between job satisfaction and organizational communication. Upon regression analysis, communication was observed to predict all of the dimensions of job satisfaction but especially satisfaction with the supervisor was highly explained by communication. Whilst the female employees were more satisfied with the supervisor, work itself and the rewards and payments, the inexperienced workers differed significantly from the others nearly in all the dimensions of job satisfaction except the work itself. Moreover, females were also observed that they had more positive perceptions about communication in the workplace

Anahtar Kelimeler

• Job satisfaction dimensions, organizational communication, job satisfaction and communication relationship, exploratory factor analysis, regression analysis

THE RELATİONSHİP BETWEEN ORGANİZATİONAL COMMUNİCATİON AND JOB SATİSFACTİON: AN EMPİRİCAL STUDY OF BLUE COLLAR WORKERS

Öz

İş tatminini ve iş tatmini boyutları ile ilgili oldukça fazla bilgiye sahip olunmasına rağmen, iş tatmini ile örgütsel iletişim arasındaki ilişki halen tam olarak bilinmemektedir. Bu araştırmanın amacı, iş tatmini ile örgütsel iletişim arasındaki ilişkiyi incelemektir. Bu amaca yönelik olarak 637 mavi yakalı çalışanı kapsayan bir anket uygulaması sonrasında elde edilen veriler öncelikle Varimax metodu izlenerek faktör analizine tabi tutulmuş, daha sonra ise iş tatminini boyutları ile örgütsel iletişim ilişkisini incelemek üzere regresyon analizi gerçekleştirilmiştir. Araştırma sonucunda iş tatmini ile örgütsel iletişim arasında belirgin bir ilişki olduğu ortaya çıkmıştır. Regresyon analizi sonuçları, örgütsel iletişim ile iş tatminine ait tüm boyutlar arasındaki ilişkiyi belirtirken, özellikle amirler ile ilişkiden doğan tatmin düzeyinin büyük oranda örgütsel iletişim ile açıklandığı görülmüştür. Bayan çalışanlar ile erkek çalışanlar arasında amirler ile olan ilişki, işin kendisi ve ödüller ile ödemeler boyutlarında anlamlı farklılıklar bulunduğu gözlenmiş, bayanlar bu boyutları erkeklere oranla daha olumlu algılarken, tecrübeye göre farlılık analizi sonuçları en az tecrübeye sahip olan çalışanların diğer tüm çalışanlara oranla işin kendisi haricindeki tüm boyutları daha olumlu algıladıkları sonucunu vermiştir. Ayrıca bayan çalışanların erkeklere oranla işyerindeki çalışma ortamını daha olumlu algıladıkları da gözlemlenmiştir

Anahtar Kelimeler

• İş tatmini boyutları, örgütsel iletişim, iş tatmini ve iletişim ilişkisi, açıklayıcı faktör analizi, regresyon analizi

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