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SÜPERMARKET ÇALISANLARI ÜZERİNDE BİR ARAŞTIRMA: ADANA İLİ ÖRNEĞİ

Yıl 2009, Sayı: 25, - , 20.06.2015

Fatma Nur İplik

Öz

Bu araştırmanın amacı; çalışanların örgütsel adalete ilişkin algıları ile örgütsel vatandaşlık davranışının beş boyutunu oluşturan özgecilik, yüksek görev bilinci, sportmenlik, nezaketen bilgilendirme ve örgütsel erdem arasındaki ilişkiyi tespit etmektir. Bu amaç doğrultusunda Adana ilinde faaliyet gösteren yerel bir süpermarket zincirindeki çalışanlara, literatürde yer alan örgütsel adalet ve örgütsel vatandaşlık davranışına ilişkin ölçekler uygulanmıştır

Anahtar Kelimeler

Örgütsel Davranış Örgütsel Adalet Örgütsel Vatandaşlık Davranışı Süpermarket Çalışanları

Kaynakça

  • Aktaş, C. (2007). “Çoklu bağıntı ve Liu kestiricisiyle enflasyon modeli için bir uygulama”, ZKÜ Sosyal Bilimler Dergisi, 3 (6): 67–79.
  • Barling, J. ve Michelle, P. (1993). “Interactional, formal, and distributive justice in the workplace: An exploratory study”, The Journal of Psychology, 127 (6): 649–656.
  • Beugre, C.D. (2002). “Understanding organizational justice and its impact on managing employees: An African perspective”, The International Journal of Human Resource Management, 13 (November): 1091–1104.
  • Bobocel, D.R. ve Debeyer, M. (1998). “Explaining controversial organizational decisions: To legitimate the means or the ends”, Social Justice Research, 11 (1): 21–40.
  • Cohen, R.L. (1987). “Distributive justice: Theory and research”, Social Justice Research, 1 (1): 19–40.
  • Cohen, A. ve Vigoda, E. (2000). “Do good citizens make good organizational citizens? An empirical examination of the relationship between general citizenship behavior in Israel”, Administration and Society, 32 (5): 596–625.
  • Colquitt, J.A. (2001). “On the dimensionality of organizational justice: A construct validation of a measure”, Journal of Applied Psychology, 86 (3): 386–400.
  • Colquitt, J.A., Conlon, D.E., Wesson, M.J., Porter, C.O.L.H., Ng, K. Yee (2001). “Justice at the millennium: A meta analytic review of 25 years of organizational justice research”, Journal of Applied Psychology, 86 (3): 425–445.
  • Colquitt, J.A ve Chertkoff, J.M. (2002). “Explaining injustice: The interactive effect of explanation and outcome on fairness perceptions and task motivation”, Journal of Management, 28 (5): 591–610.
  • Dailey, R.C. ve Kirk, D.J. (1992). “Distributive and procedural justice as antecedents of job dissatisfaction and intend to turnover”, Human Relations, 43 (3): 305–317.
  • Farh, Jiing-Lih, Podsakoff, P.M. ve Organ, D.W. (1990). “Accounting for organizational citizenship behavior: Leader fairness and task scope versus satisfaction”, Journal of Management, 16 (4): 705–721.
  • Fassina, N.E., Jones, D.A. ve Uggerslev, K.L. (2007). “Meta analytic tests of relationships between organizational justice and citizenship behavior: Testing agent-system and shared-variance models”, Journal of Organizational Behavior, Online Wiley InterScience: 1–24.
  • Fearne, A., Duffy, R. ve Hornibrook, S. (2004). “Measuring distributive and procedural justice in buyer/supplier relationships: An empirical study of UK supermarket supply chains”: 1–22.
  • http://www.racetothetop.org/documents/reports/Fearne
  • Foley, S., Kidder, D.L. ve Powell, G.N. (2002). “The perceived glass ceiling and justice perceptions: An investigation of Hispanic Law Associates”, Journal of Management, 28 (4): 471–496.
  • Folger, R. ve Konovsky, M.A. (1989). “Effects of procedural and distributive justice on reactions to pay raise decisions”, Academy of Management Journal, 32 (1): 111–130.
  • Franz, C. (2004). A Cross Cultural Study of Employee Empowerment and Organizational Justice. Wayne State University, Detroit, Michigan, 1–158.
  • Goldman, B.M. (2003). “The application of referent cognitions theory to legal-claiming by terminated workers: The role of organizational justice and anger”, Journal of Management, 29: 705–728.
  • Greenberg, J. (1996). The Quest for Justice on the Job: Essays and Experiments, Thousand Oaks, CA: Sage Publications.
  • Greenberg, J. (1990). “Organizational justice: Yesterday, today and tomorrow”, Journal of Management, 16 (2): 399– 432.
  • Konovsky, M.A. (2000). “Understanding procedural justice and its impact on business organizations”, Journal of Management, 26 (3): 489–511.
  • Konovsky, M.A. ve Pugh, S.D. (1994). “Citizenship behavior and social exchange”, Academy of Management Journal, 37 (3): 656–669.
  • Leck, J.D., Saunders, D.M. ve Charbonneau, M. (1996). “Affirmative action programs: An organizational justice perspective”, Journal of Organizational Behavior, 17 (1): 79–89.
  • Leventhal, G.S. (1980). “What should be done with equity theory? New approaches to the study of fairness in social relationships”, K.J. Gergen, M.S. Greenberg, R.H. Willis (Eds.), Social Exchange: Advances in Theory and Research, New York: Plenum: 27–55.
  • Luthans, F. (1981). Organizational Behavior. Third Edition. McGraw Hill.
  • MacKenzie, S.B., Podsakoff, P.M. ve Fetter, R. (1993). “The impact of organizational citizenship behavior on evaluations of salesperson performance”, Journal of Marketing, 57 (1): 70–80.
  • Martin, C.L. ve Bennett, N. (1996). “The role of justice judgments in explaining the relationship between job satisfaction and organizational commitment”, Group & Organization Management, 21 (1): 84–104.
  • Moorman, R.H. (1991). “Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?”, Journal of Applied Psychology, 76 (6): 845–855.
  • Niehoff, B.P. ve Moorman, R.H. (1993). “Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior”, Academy of Management Journal, 36 (3): 527–556.
  • Nunnally, J.C. (1983). Psychometric Theory. New York: McGraw–Hill.
  • Organ, D.W. (1988). Organizational Citizenship Behavior. Lexington, MA: Lexington Books.
  • Organ, D.W. (1990). “The motivational basis of organizational citizenship behavior”, Research in Organizational Behavior, 12 (1): 43–72.
  • Özdevecioğlu, M. (2004). “Duygusal olaylar teorisi çerçevesinde pozitif ve negatif duygusallığın algılanan örgütsel adalet üzerindeki etkilerini belirlemeye yönelik bir araştırma”, Ankara Üniversitesi Sosyal Bilimler Fakültesi Dergisi, 59 (3): 181–202.
  • Pfeffer, J. ve Langton, N. (1993). “The effect of wage dispersion on satisfaction, productivity and working collaboratively: Evidence from college and university faculty”, Administrative Science Quarterly, 38: 382–407.
  • Ployhart, R.E. ve Ryan, A.M. (1997). “Toward an explanation of applicant reactions: An examination of organizational justice and attribution frameworks”, Organizational Behavior and Human Decision Processes, 72 (3): 308–335.
  • Podsakoff, P.M., MacKenzie, S.B., Paine, J.B. ve Bachrach, D.G. (2000). “Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research”, Journal of Management, 26 (3): 513–563.
  • Podsakoff, P.M., MacKenzie, S.B. ve Hui, C. (1993). “Organizational citizenship behaviors as determinants of managerial evaluations of employee performance: A review and suggestions for future research”. G.R. Ferris, K.M. Rowland (Eds.), Research in Personnel and Human Resources Management, 11: 1–40.
  • Podsakoff, P.M., MacKenzie, S.B., Moorman, R.H. ve Fetter, R. (1990). “Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviors”, Leadership Quarterly, 1: 107–142.
  • Robinson, K.L. (2004). The Impact of Individual Differences on the Relationship between Employee Perceptions of Organizational Justice and Organizational Outcome Variables. A Dissertation Presented to the Faculty of the California School of Organizational Studies, Alliant International University, San Diego, 1–156.
  • Rollinson, D., Broadfıeld, A. ve Edwards, D.J. (1998). Organizational Behavior and Analysis: An Integrated Approach. Singapore: Prentice Hall.
  • Schnake, M.E. ve Dumler M.P. (2003). “Levels of measurement and analysis issues in organizational citizenship behavior research”, Journal of Occupational and Organizational Psychology, 76 (3): 283–301.
  • Şahinler, S. (2000). “En küçük kareler yöntemi ile doğrusal regresyon modeli oluşturmanın temel prensipleri”, MKÜ
  • Ziraat Fakültesi Dergisi, 5 (1–2): 57–73.
  • Tansky, J.W. (1993). “Justice and organizational citizenship behavior: What is the relationship?”, Employee Responsibilities and Rights Journal, 6 (3): 195–207.
  • Thibaut, J.W. ve Walker, L. (1975). Procedural Justice: A Psychological Analysis. Hillsdale, NJ: Erlbaum.
  • Viswesvaran, C. ve Ones, D.S. (2002). “Examining the construct of organizational justice: A meta analytic evaluation of relations with work attitudes and behaviors”, Journal of Business Ethics, 38 (3): 193–203.
  • Williams, S., Pitre, R. ve Zainuba, M. (2002). “Justice and organizational citizenship behavior intentions: Fair rewards versus treatment”, The Journal of Social Psychology, 142 (1): 33–44.
  • Williams, M.L., Malos, S.B. ve Palmer, D.K. (2002). “Benefit system and benefit level satisfaction: An expanded model of antecedents and consequences”, Journal of Management, 28 (2): 195–215.
  • Wong, Y.T., Ngo, H.Y. ve Wong C.S. (2006). “Perceived organizational justice, trust, and OCB: A study of Chinese workers in joint ventures and state-owned enterprises”, Journal of World Business, 41 (4): 344–355.

SÜPERMARKET ÇALISANLARI ÜZERİNDE BİR ARAŞTIRMA: ADANA İLİ ÖRNEĞİ

Yıl 2009, Sayı: 25, - , 20.06.2015

Fatma Nur İplik

Öz

The purpose of this study is to determine the correlation between the organizational justice perceptions and altruism, conscientiousness, sportsmanship, courtesy and civic virtue that are the five dimensions of organizational citizenship behaviors of employees. In the direction of this purpose, organizational justice and organizational citizenship behavior scales that take place in the literature were implemented to the employees of a local supermarket chain in the city of Adana

Anahtar Kelimeler

Organizational Behavior Organizational Justice Organizational Citizenship Behavior Supermarket Employees

Kaynakça

  • Aktaş, C. (2007). “Çoklu bağıntı ve Liu kestiricisiyle enflasyon modeli için bir uygulama”, ZKÜ Sosyal Bilimler Dergisi, 3 (6): 67–79.
  • Barling, J. ve Michelle, P. (1993). “Interactional, formal, and distributive justice in the workplace: An exploratory study”, The Journal of Psychology, 127 (6): 649–656.
  • Beugre, C.D. (2002). “Understanding organizational justice and its impact on managing employees: An African perspective”, The International Journal of Human Resource Management, 13 (November): 1091–1104.
  • Bobocel, D.R. ve Debeyer, M. (1998). “Explaining controversial organizational decisions: To legitimate the means or the ends”, Social Justice Research, 11 (1): 21–40.
  • Cohen, R.L. (1987). “Distributive justice: Theory and research”, Social Justice Research, 1 (1): 19–40.
  • Cohen, A. ve Vigoda, E. (2000). “Do good citizens make good organizational citizens? An empirical examination of the relationship between general citizenship behavior in Israel”, Administration and Society, 32 (5): 596–625.
  • Colquitt, J.A. (2001). “On the dimensionality of organizational justice: A construct validation of a measure”, Journal of Applied Psychology, 86 (3): 386–400.
  • Colquitt, J.A., Conlon, D.E., Wesson, M.J., Porter, C.O.L.H., Ng, K. Yee (2001). “Justice at the millennium: A meta analytic review of 25 years of organizational justice research”, Journal of Applied Psychology, 86 (3): 425–445.
  • Colquitt, J.A ve Chertkoff, J.M. (2002). “Explaining injustice: The interactive effect of explanation and outcome on fairness perceptions and task motivation”, Journal of Management, 28 (5): 591–610.
  • Dailey, R.C. ve Kirk, D.J. (1992). “Distributive and procedural justice as antecedents of job dissatisfaction and intend to turnover”, Human Relations, 43 (3): 305–317.
  • Farh, Jiing-Lih, Podsakoff, P.M. ve Organ, D.W. (1990). “Accounting for organizational citizenship behavior: Leader fairness and task scope versus satisfaction”, Journal of Management, 16 (4): 705–721.
  • Fassina, N.E., Jones, D.A. ve Uggerslev, K.L. (2007). “Meta analytic tests of relationships between organizational justice and citizenship behavior: Testing agent-system and shared-variance models”, Journal of Organizational Behavior, Online Wiley InterScience: 1–24.
  • Fearne, A., Duffy, R. ve Hornibrook, S. (2004). “Measuring distributive and procedural justice in buyer/supplier relationships: An empirical study of UK supermarket supply chains”: 1–22.
  • http://www.racetothetop.org/documents/reports/Fearne
  • Foley, S., Kidder, D.L. ve Powell, G.N. (2002). “The perceived glass ceiling and justice perceptions: An investigation of Hispanic Law Associates”, Journal of Management, 28 (4): 471–496.
  • Folger, R. ve Konovsky, M.A. (1989). “Effects of procedural and distributive justice on reactions to pay raise decisions”, Academy of Management Journal, 32 (1): 111–130.
  • Franz, C. (2004). A Cross Cultural Study of Employee Empowerment and Organizational Justice. Wayne State University, Detroit, Michigan, 1–158.
  • Goldman, B.M. (2003). “The application of referent cognitions theory to legal-claiming by terminated workers: The role of organizational justice and anger”, Journal of Management, 29: 705–728.
  • Greenberg, J. (1996). The Quest for Justice on the Job: Essays and Experiments, Thousand Oaks, CA: Sage Publications.
  • Greenberg, J. (1990). “Organizational justice: Yesterday, today and tomorrow”, Journal of Management, 16 (2): 399– 432.
  • Konovsky, M.A. (2000). “Understanding procedural justice and its impact on business organizations”, Journal of Management, 26 (3): 489–511.
  • Konovsky, M.A. ve Pugh, S.D. (1994). “Citizenship behavior and social exchange”, Academy of Management Journal, 37 (3): 656–669.
  • Leck, J.D., Saunders, D.M. ve Charbonneau, M. (1996). “Affirmative action programs: An organizational justice perspective”, Journal of Organizational Behavior, 17 (1): 79–89.
  • Leventhal, G.S. (1980). “What should be done with equity theory? New approaches to the study of fairness in social relationships”, K.J. Gergen, M.S. Greenberg, R.H. Willis (Eds.), Social Exchange: Advances in Theory and Research, New York: Plenum: 27–55.
  • Luthans, F. (1981). Organizational Behavior. Third Edition. McGraw Hill.
  • MacKenzie, S.B., Podsakoff, P.M. ve Fetter, R. (1993). “The impact of organizational citizenship behavior on evaluations of salesperson performance”, Journal of Marketing, 57 (1): 70–80.
  • Martin, C.L. ve Bennett, N. (1996). “The role of justice judgments in explaining the relationship between job satisfaction and organizational commitment”, Group & Organization Management, 21 (1): 84–104.
  • Moorman, R.H. (1991). “Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?”, Journal of Applied Psychology, 76 (6): 845–855.
  • Niehoff, B.P. ve Moorman, R.H. (1993). “Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior”, Academy of Management Journal, 36 (3): 527–556.
  • Nunnally, J.C. (1983). Psychometric Theory. New York: McGraw–Hill.
  • Organ, D.W. (1988). Organizational Citizenship Behavior. Lexington, MA: Lexington Books.
  • Organ, D.W. (1990). “The motivational basis of organizational citizenship behavior”, Research in Organizational Behavior, 12 (1): 43–72.
  • Özdevecioğlu, M. (2004). “Duygusal olaylar teorisi çerçevesinde pozitif ve negatif duygusallığın algılanan örgütsel adalet üzerindeki etkilerini belirlemeye yönelik bir araştırma”, Ankara Üniversitesi Sosyal Bilimler Fakültesi Dergisi, 59 (3): 181–202.
  • Pfeffer, J. ve Langton, N. (1993). “The effect of wage dispersion on satisfaction, productivity and working collaboratively: Evidence from college and university faculty”, Administrative Science Quarterly, 38: 382–407.
  • Ployhart, R.E. ve Ryan, A.M. (1997). “Toward an explanation of applicant reactions: An examination of organizational justice and attribution frameworks”, Organizational Behavior and Human Decision Processes, 72 (3): 308–335.
  • Podsakoff, P.M., MacKenzie, S.B., Paine, J.B. ve Bachrach, D.G. (2000). “Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research”, Journal of Management, 26 (3): 513–563.
  • Podsakoff, P.M., MacKenzie, S.B. ve Hui, C. (1993). “Organizational citizenship behaviors as determinants of managerial evaluations of employee performance: A review and suggestions for future research”. G.R. Ferris, K.M. Rowland (Eds.), Research in Personnel and Human Resources Management, 11: 1–40.
  • Podsakoff, P.M., MacKenzie, S.B., Moorman, R.H. ve Fetter, R. (1990). “Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviors”, Leadership Quarterly, 1: 107–142.
  • Robinson, K.L. (2004). The Impact of Individual Differences on the Relationship between Employee Perceptions of Organizational Justice and Organizational Outcome Variables. A Dissertation Presented to the Faculty of the California School of Organizational Studies, Alliant International University, San Diego, 1–156.
  • Rollinson, D., Broadfıeld, A. ve Edwards, D.J. (1998). Organizational Behavior and Analysis: An Integrated Approach. Singapore: Prentice Hall.
  • Schnake, M.E. ve Dumler M.P. (2003). “Levels of measurement and analysis issues in organizational citizenship behavior research”, Journal of Occupational and Organizational Psychology, 76 (3): 283–301.
  • Şahinler, S. (2000). “En küçük kareler yöntemi ile doğrusal regresyon modeli oluşturmanın temel prensipleri”, MKÜ
  • Ziraat Fakültesi Dergisi, 5 (1–2): 57–73.
  • Tansky, J.W. (1993). “Justice and organizational citizenship behavior: What is the relationship?”, Employee Responsibilities and Rights Journal, 6 (3): 195–207.
  • Thibaut, J.W. ve Walker, L. (1975). Procedural Justice: A Psychological Analysis. Hillsdale, NJ: Erlbaum.
  • Viswesvaran, C. ve Ones, D.S. (2002). “Examining the construct of organizational justice: A meta analytic evaluation of relations with work attitudes and behaviors”, Journal of Business Ethics, 38 (3): 193–203.
  • Williams, S., Pitre, R. ve Zainuba, M. (2002). “Justice and organizational citizenship behavior intentions: Fair rewards versus treatment”, The Journal of Social Psychology, 142 (1): 33–44.
  • Williams, M.L., Malos, S.B. ve Palmer, D.K. (2002). “Benefit system and benefit level satisfaction: An expanded model of antecedents and consequences”, Journal of Management, 28 (2): 195–215.
  • Wong, Y.T., Ngo, H.Y. ve Wong C.S. (2006). “Perceived organizational justice, trust, and OCB: A study of Chinese workers in joint ventures and state-owned enterprises”, Journal of World Business, 41 (4): 344–355.
Toplam 49 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

Fatma Nur İplik Bu kişi benim

Yayımlanma Tarihi 20 Haziran 2015
Yayımlandığı Sayı Yıl 2009 Sayı: 25

Kaynak Göster

APA İplik, F. N. (2015). SÜPERMARKET ÇALISANLARI ÜZERİNDE BİR ARAŞTIRMA: ADANA İLİ ÖRNEĞİ. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi(25).
AMA İplik FN. SÜPERMARKET ÇALISANLARI ÜZERİNDE BİR ARAŞTIRMA: ADANA İLİ ÖRNEĞİ. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi. Haziran 2015;(25).
Chicago İplik, Fatma Nur. “SÜPERMARKET ÇALISANLARI ÜZERİNDE BİR ARAŞTIRMA: ADANA İLİ ÖRNEĞİ”. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, sy. 25 (Haziran 2015).
EndNote İplik FN (01 Haziran 2015) SÜPERMARKET ÇALISANLARI ÜZERİNDE BİR ARAŞTIRMA: ADANA İLİ ÖRNEĞİ. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi 25
IEEE F. N. İplik, “SÜPERMARKET ÇALISANLARI ÜZERİNDE BİR ARAŞTIRMA: ADANA İLİ ÖRNEĞİ”, Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, sy. 25, Haziran 2015.
ISNAD İplik, Fatma Nur. “SÜPERMARKET ÇALISANLARI ÜZERİNDE BİR ARAŞTIRMA: ADANA İLİ ÖRNEĞİ”. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi 25 (Haziran 2015).
JAMA İplik FN. SÜPERMARKET ÇALISANLARI ÜZERİNDE BİR ARAŞTIRMA: ADANA İLİ ÖRNEĞİ. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi. 2015.
MLA İplik, Fatma Nur. “SÜPERMARKET ÇALISANLARI ÜZERİNDE BİR ARAŞTIRMA: ADANA İLİ ÖRNEĞİ”. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, sy. 25, 2015.
Vancouver İplik FN. SÜPERMARKET ÇALISANLARI ÜZERİNDE BİR ARAŞTIRMA: ADANA İLİ ÖRNEĞİ. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi. 2015(25).

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