Six Sigma Concept According to Science Mapping Techniques

Abstract

Abstract Aim: The aim of this study is to examine the Six Sigma subject according to science mapping techniques. Method: According to the results of the search made in Web of Science and Scopus databases, the data of 428 and 1248 articles were analyzed. After extracting common articles in both databases, 1079 articles remained. The data were analyzed by two software (VOSviewer and CiteSpace). Data were analyzed using word mining analysis, common word analysis, joint citation analysis and citation burst analysis. Result: According to the word mining analysis, four clusters were determined as "6 Sigma in Management", "6 Sigma in Patient and Employee Safety", "6 Sigma in Production Process Components" and "Academic Development Process of 6 Sigma". Conclusion: This study can be considered as an important resource for researchers and decision makers pointing to the current areas of 6 sigma application and examining research trends. Keywords: Six Sigma; scientific mapping; co-citation; bibliometric analysis

Keywords

• Six Sigma
• Scientific Mapping
• Co-Citation
• Bibliometric Analysis

BİLİM HARİTALAMA TEKNİKLERİNE GÖRE ALTI SİGMA KAVRAMI

Öz

ÖZET Amaç: Bu çalışmanın amacı, bilim haritalama tekniklerine göre, Altı Sigma konusunu incelemektir. Yöntem: Web of Science ve Scopus veri tabanlarında yapılan arama sonuçlarına göre 428 ve 1248 makalenin verileri analiz edilmiştir. Her iki veri tabanında ortak olan makaleler ayıklandıktan sonra 1079 makale kalmıştır. Veriler iki yazılım (VOSviewer ve CiteSpace) ile analiz edilmiştir. Kelime madenciliği analizi, ortak kelime analizi, ortak atıf analizi ve atıf patlamaları analizi ile veriler incelenmiştir. Bulgular: Kelime madenciliği analizine göre, “Yönetimde 6 Sigma”, “Hasta ve Çalışan Güvenliğinde 6 Sigma”, “Üretim Süreci Bileşenlerinde 6 Sigma” ve “6 Sigmanın Akademik Gelişim Süreci” başlıklı dört küme tespit edilmiştir. Sonuç: Bu çalışma, araştırmacılar ve karar vericiler için 6 sigma uygulamalarının güncel alanlarına işaret eden ve araştırma eğilimlerini inceleyen önemli bir kaynak olarak değerlendirilebilir. Anahtar Kelimeler: Altı Sigma; bilimsel haritalama; ortak atıf; bibliyometrik analiz

Anahtar Kelimeler

• Altı Sigma
• Bilimsel Haritalama
• Ortak Atıf
• Bibliyometrik Analiz

Kaynakça

1. Akçay, N. (2011). Satın Alma Yönetiminde Altı Sigma Yaklaşımı. İstanbul Teknik Üniversitesi / Fen Bilimleri Enstitüsü, 257.
2. Albliwi, S., Antony, J., Lim, S., & van der Wiele, T. (2014). Critical failure factors of lean Six Sigma: A systematic literature review. International Journal of Quality and Reliability Management, 31(9), 1012–1030. https://doi.org/10.1108/IJQRM-09-2013-0147
3. Albliwi, S. A., Antony, J., & Lim, S. (2015). A systematic review of Lean Six Sigma for the manufacturing industry. Business Process Management Journal, 21(3), 665–691. https://doi.org/10.1108/BPMJ-03-2014-0019
4. Antony, Banuelas, & Ricardo (2002). Key ingredients for the effective implementation of Six Sigma program. Advance online publication. https://doi.org/10.1108/13683040210451679
5. Antony, J. (2004). Six Sigma in the UK service organisations: Results from a pilot survey. Managerial Auditing Journal, 19(8), 1006–1013. https://doi.org/10.1108/02686900410557908
6. Antony, J. (2006). Six sigma for service processes. Business Process Management Journal, 12(2), 234–248. https://doi.org/10.1108/14637150610657558
7. Antony, J. (2011). Six Sigma vs Lean: Some perspectives from leading academics and practitioners. International Journal of Productivity and Performance Management, 60(2), 185–190. https://doi.org/10.1108/17410401111101494
8. Antony, J., Antony, F. J., Kumar, M., & Cho, B. R. (2007). Six sigma in service organisations: Benefits, challenges and difficulties, common myths, empirical observations and success factors. International Journal of Quality and Reliability Management, 24(3), 294–311. https://doi.org/10.1108/02656710710730889

9. Antony, J., & Desai, D. A. (2009). Assessing the status of six sigma implementation in the Indian industry: Results from an exploratory empirical study. Management Research News, 32(5), 413–423. https://doi.org/10.1108/01409170910952921
10. Antony, J., & Fergusson, C. (2004). Six Sigma in the software industry: Results from a pilot study. Managerial Auditing Journal, 19(8), 1025–1032. https://doi.org/10.1108/02686900410557926
11. Antony, J., Kumar, M., & Madu, C. N. (2005). Six sigma in small- and medium-sized UK manufacturing enterprises: Some empirical observations. International Journal of Quality and Reliability Management, 22(8), 860–874. https://doi.org/10.1108/02656710510617265
12. Antony, J., Manville, G., Greatbanks, R., Krishnasamy, R., & Parker, D. W. (2012). Critical success factors for Lean Six Sigma programmes: A view from middle management. International Journal of Quality & Reliability Management, 29(1), 7–20. https://doi.org/10.1108/02656711211190846
13. Arnheiter, E. D., & Maleyeff, J. (2005). The integration of lean management and Six Sigma. The TQM Magazine, 17(1), 5–18. https://doi.org/10.1108/09544780510573020
14. Brun, A. (2011). Critical success factors of Six Sigma implementations in Italian companies. International Journal of Production Economics, 131(1), 158–164. https://doi.org/10.1016/j.ijpe.2010.05.008
15. Byrne, G., Lubowe, D., & Blitz, A. (2007). Using a Lean Six Sigma approach to drive innovation. Strategy & Leadership, 35(2), 5–10. https://doi.org/10.1108/10878570710734480
16. Chakravorty, S. S. (2009). Six Sigma programs: An implementation model. International Journal of Production Economics, 119(1), 1–16. https://doi.org/10.1016/j.ijpe.2009.01.003
17. Chassin, M. R. (1998a). Is health care ready for Six Sigma quality? The Milbank Quarterly, 76(4), 565-91, 510. https://doi.org/10.1111/1468-0009.00106
18. Chassin, M. R. (1998b). Is Health Care Ready for Six Sigma Quality? Milbank Quarterly, 76(4), 565–591. https://doi.org/10.1111/1468-0009.00106
19. Cherrafi, A., Elfezazi, S., Govindan, K., Garza-Reyes, J. A., Benhida, K., & Mokhlis, A. (2017). A framework for the integration of Green and Lean Six Sigma for superior sustainability performance. International Journal of Production Research, 55(15), 4481–4515. https://doi.org/10.1080/00207543.2016.1266406
20. Chiarini, A., Cherrafi, A., Elfezazi, S., Mokhlis, A., & Benhida, K. (2016). The integration of lean manufacturing, Six Sigma and sustainability: A literature review and future research directions for developing a specific model. Journal of Cleaner Production, 139, 828–846. https://doi.org/10.1016/j.jclepro.2016.08.101
21. Cima, R. R., Brown, M. J., Hebl, J. R., Moore, R., Rogers, J. C., Kollengode, A., Amstutz, G. J., Weisbrod, C. A., Narr, B. J., & Deschamps, C. (2011). Use of lean and six sigma methodology to improve operating room efficiency in a high-volume tertiary-care academic medical center. Journal of the American College of Surgeons, 213(1), 83–92. https://doi.org/10.1016/j.jamcollsurg.2011.02.009
22. Delsanter, J. (1992). Six sigma. Managing Service Quality: An International Journal, 2(4), 203–206. https://doi.org/10.1108/09604529210029353
23. Garza-Reyes, J. A. (2015). Green lean and the need for Six Sigma. International Journal of Lean Six Sigma, 6(3), 226–248. https://doi.org/10.1108/IJLSS-04-2014-0010
24. Grosu, V., Hrubliak, O., Anisie, L., & Ratsa, A. (2019). Managerial accounting solutions: Lean Six Sigma application in the woodworking industry. A Practical aspect. Economic Annals-XXI, 176(3-4), 118–130. https://doi.org/10.21003/ea.V176-12
25. Hammer, M. (2002). Process management and the future of six sigma. MIT Sloan Management Review, 43(2), 26–32. https://www.scopus.com/inward/record.uri?eid=2-s2.0-0010323059&partnerID=40&md5=ec3b74bd2f77fe4fbbe47f9918539705
26. Henderson, K. M., & Evans, J. R. (2000). Successful implementation of Six Sigma: benchmarking General Electric Company. Benchmarking: An International Journal, 7(4), 260–282. https://doi.org/10.1108/14635770010378909
27. Hoerl, R. W. (1998). Six sigma and the future of the quality profession. Quality Progress, 31(6), 35, 38, 40-42. https://www.scopus.com/inward/record.uri?eid=2-s2.0-0032095617&partnerID=40&md5=743234a869f9c70c6764a879c5b180e8
28. Jeyaraman, K., & Teo, L. K. (2010). A conceptual framework for critical success factors of lean Six Sigma: Implementation on the performance of electronic manufacturing service industry. International Journal of Lean Six Sigma, 1(3), 191–215. https://doi.org/10.1108/20401461011075008
29. Kovach, J. V., & Ingle, D. (2019). Using Lean Six Sigma to Reduce Patient Cycle Time in a Nonprofit Community Clinic. Quality Management in Health Care, 28(3), 169–175. https://doi.org/10.1097/QMH.0000000000000215
30. Kumar, S., Luthra, S., Govindan, K., Kumar, N., & Haleem, A. (2016). Barriers in green lean six sigma product development process: An ISM approach. Production Planning and Control, 27(7-8), 604–620. https://doi.org/10.1080/09537287.2016.1165307
31. Kumar, U. D., Nowicki, D., Ramírez-Márquez, J. E., & Verma, D. (2008). On the optimal selection of process alternatives in a Six Sigma implementation. International Journal of Production Economics, 111(2), 456–467. https://doi.org/10.1016/j.ijpe.2007.02.002
32. Kwak, Y. H., & Anbari, F. T. (2006). Benefits, obstacles, and future of six sigma approach. Technovation, 26(5-6), 708–715. https://doi.org/10.1016/j.technovation.2004.10.003
33. Linderman, K [K.], Schroeder, R. G., Zaheer, S., & Choo, A. S [A. S.] (2003). Six Sigma: A goal-theoretic perspective. Journal of Operations Management, 21(2), 193–203. https://doi.org/10.1016/S0272-6963(02)00087-6
34. Liu, Lu, & Peh (2019). A Review and Scientometric Analysis of Global Building Information Modeling (BIM) Research in the Architecture, Engineering and Construction (AEC) Industry. Buildings, 9(10), 210. https://doi.org/10.3390/buildings9100210
35. Mast, J. de, & Lokkerbol, J. (2012). An analysis of the Six Sigma DMAIC method from the perspective of problem solving. International Journal of Production Economics, 139(2), 604–614. https://doi.org/10.1016/j.ijpe.2012.05.035
36. McAdam, R., & Lafferty, B. (2004). A multilevel case study critique of six sigma: Statistical control or strategic change? International Journal of Operations and Production Management, 24(5-6), 530–549. https://doi.org/10.1108/01443570410532579
37. Nakhai, B., & Neves, J. S. (2009). The challenges of six sigma in improving service quality. International Journal of Quality & Reliability Management, 26(7), 663–684. https://doi.org/10.1108/02656710910975741
38. Nave, D. (2002). How to compare six sigma, lean and the theory of constraints. Quality Progress, 35(3), 73–78. https://www.scopus.com/inward/record.uri?eid=2-s2.0-0036492249&partnerID=40&md5=4bf41a2b62f7430256c2f0cbccac114c
39. Nonthaleerak, P., & Hendry, L. (2008). Exploring the six sigma phenomenon using multiple case study evidence. International Journal of Operations and Production Management, 28(3), 279–303. https://doi.org/10.1108/01443570810856198
40. Özveri ve Çakır (2012). Yalın Altı Sigma ve Bir Uygulama. Afyon Kocatepe Üniversitesi, İİBF Dergisi.
41. Polanski, W. H., Klingelhoefer, L., Zolal, A., Guenther, S., Klein, J., Schackert, G., Reichmann, H., & Sobottka, S. B. (2019). Clinical Validation of Quality Improvements Using the Six Sigma Concept: A Case Study for Deep Brain Stimulation in Parkinson's Disease. Stereotactic and Functional Neurosurgery, 97(3), 195–201. https://doi.org/10.1159/000502654
42. Prajapati, D., & Suman, G. (2019). Six sigma approach for neonatal jaundice patients in an Indian rural hospital – a case study. International Journal of Health Care Quality Assurance, 33(1), 36–51. https://doi.org/10.1108/IJHCQA-07-2019-0135
43. Proudlove, N., Moxham, C., & Boaden, R. (2008). Lessons for lean in healthcare from using six sigma in the NHS. Public Money and Management, 28(1), 27–34. https://doi.org/10.1111/j.1467-9302.2008.00615.x
44. Qiu, J., Zhao, R., Yang, S., & Dong, K. (2017). Informetrics: Theory, methods and applications. Springer.
45. Rani, D., Shalini, D., & Arun Mavaji, S. (2019). Re-engineering of discharge process with emphasis on sustainability: A six sigma approach. Indian Journal of Public Health Research and Development, 10(11), 81–85. https://doi.org/10.5958/0976-5506.2019.03428.4
46. Schroeder, Linderman, K [Kevin], Liedtke, C [Charles], & Choo, A. S [Adrian S.] (2008). Six Sigma: Definition and underlying theory⋆. Journal of Operations Management, 26(4), 536–554. https://doi.org/10.1016/j.jom.2007.06.007
47. Schroeder, R. G., Linderman, K [K.], Liedtke, C [C.], & Choo, A. S [A. S.] (2008). Six Sigma: Definition and underlying theory. Journal of Operations Management, 26(4), 536–554. https://doi.org/10.1016/j.jom.2007.06.007
48. Swink, M., & Jacobs, B. W. (2012). Six Sigma adoption: Operating performance impacts and contextual drivers of success. Journal of Operations Management, 30(6), 437–453. https://doi.org/10.1016/j.jom.2012.05.001
49. Şahin, F. (2006). 6 Sigmanın Metal Sanayine Uygulanması / An Implementation of Six Sigma in Metal Industry. Marmara Üniversitesi / Sosyal Bilimler Enstitüsü, 79.
50. Taner, M. T., Sezen, B., & Antony, J. (2007). An overview of six sigma applications in healthcare industry. International Journal of Health Care Quality Assurance, 20(4), 329–340. https://doi.org/10.1108/09526860710754398
51. Thomas, A., Barton, R., & Chuke-Okafor, C. (2009). Applying lean six sigma in a small engineering company - A model for change. Journal of Manufacturing Technology Management, 20(1), 113–129. https://doi.org/10.1108/17410380910925433
52. Tjahjono, B., Ball, P., Vitanov, V. I., Scorzafave, C., Nogueira, J., Calleja, J., Minguet, M., Narasimha, L., Rivas, A., Srivastava, A., Srivastava, S., & Yadav, A. (2010). Six sigma: A literature review. International Journal of Lean Six Sigma, 1(3), 216–233. https://doi.org/10.1108/20401461011075017
53. Vest, J. R., & Gamm, L. D. (2009). A critical review of the research literature on Six Sigma, Lean and StuderGroup's Hardwiring Excellence in the United States: The need to demonstrate and communicate the effectiveness of transformation strategies in healthcare. Implementation Science, 4(1). https://doi.org/10.1186/1748-5908-4-35
54. Vieira, & Gomes (2009). A comparison of Scopus and Web of Science for a typical university. Scientometrics, 81(2), 587–600. https://doi.org/10.1007/s11192-009-2178-0
55. Zu, X., Fredendall, & Douglas (2008). The evolving theory of quality management: The role of Six Sigma. Journal of Operations Management, 26(5), 630–650. https://doi.org/10.1016/j.jom.2008.02.001