EXAMINING THE RELATIONSHIP BETWEEN VIOLENCE AGAINST HEALTHCARE WORKERS AND THEIR LEVELS OF EXHAUSTION, CONFIDENCE AND SAFETY

Öz

Background: This study aims to determine the relationship between violence against healthcare workers and their burnout, confidence, and safety levels. Methods: The descriptive and cross-sectional study sample consisted of 535 healthcare workers working in a foundation hospital. Data were collected through a questionnaire. The questionnaire included demographic questions, research questions about violence, "Safety and Confidence Scale of Healthcare Professionals" and "Maslach Burnout Scale." Student's t, Mann Whitney-u, Kruskal-Wallis, Chi-Square, Pearson Correlation, and Linear Regression tests were applied. Statistical significance was accepted as 0.05. Findings: The majority of the participants were female, between the ages of 26-35, single, and had an associate degree. The perceived safety level of those exposed to violence decreases (p<0.001), and burnout level increases (p<0.001). Injury as a result of violence significantly decreases the perceived safety level (p=0.019). The status of being subjected to violence does not vary according to the employees' demographic characteristics or working life data. Conclusions: Violence decreases employees' perceived safety level and increases burnout. It is recommended to implement psychological support or rehabilitation programs for healthcare workers to reduce violence-related burnout and increase confidence and perception of safety.

Anahtar Kelimeler

• Workplace Violence
• Healthcare Workers
• Burnout
• Confidence
• Safety

Kaynakça

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