Revenge or Forgiveness? An Equation With Multiple Variables in Organizational Setting

Öz

Human development measures the level of proThis exploratory study focuses on the concept of revenge in workplace. It attempts to understand how revenge is conceptualized by managers and employees, their revenge motives and strategies. Given the sensitivity of the subject, in-depth interview was chosen as the data collection method. Interviews were conducted with 10 people working in various positions in public and private sectors. Interviews were transcribed verbatim and analyzed with the help of discourse analysis. Findings are discussed around the emerging themes (perceptions of revenge, revenge motives, revenge strategies and forgiving). The research contributes to a better understanding of the antecedents and consequences of revenge, how different positions make difference in revenge strategies and motives, and in what kind of situations and intentions lead people to forgive instead of focusing on revenge.

Anahtar Kelimeler

• organizational revenge,orgiveness,qualitative research

İntikam mı Affetme mi? Örgütsel Yaşamda Çok Bilinmeyenli Bir Denklem

Öz

Çalışmada iş yaşamında intikam kavramına odaklanılmış, bireyler tarafından intikam olgusunun nasıl kavramsallaştırıldığı, hangi davranışlarla kendini gösterdiği anlaşılmaya çalışılmıştır. Konunun hassasiyeti göz önüne alınarak, derinlemesine görüşme veri toplama yöntemi olarak seçilmiş, kamu ve özel sektörde çeşitli pozisyonlarda çalışan 10 kişiyle görüşmeler yapılmıştır. Yapılan görüşmeler bire bir transkriptlere aktarılmış ve söylem analizinden yararlanılarak değerlendirilmiştir. Bulgular; oluşan temalar (intikam kavramının nasıl algılandığı, intikamı güdüleyen durumlar, intikam alma şekilleri ve affetme niyeti) çerçevesinde tartışılmıştır. Araştırma iş yaşamında pek çok olumsuz davranışın temeli olarak görülen intikam kavramının öncüllerinin ve sonuçlarının, çeşitli pozisyonların hem intikam alma şekillerinde hem de güdülenmede yarattığı farklılıkların, affetme niyetinin hangi durumlarda ve hangi sebeplerle ortaya çıktığının daha iyi anlaşılmasına katkı vermektedir.

Anahtar Kelimeler

• örgütsel intikam,affetme,nitel araştırma

Kaynakça

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