Perception of Hotel Staff Towards Blockchain Integration In Tourism and Hospitality Sector

Öz

Tourism and hospitality sector is experiencing an unprecedented change with the integration of technology. Blockchain and blockchain-related applications are among these integrations. However, the views and opinions of tourism and hospitality sector participants are unknown. This study aims to investigate the perception of hotel staff towards blockchain integration in tourism and hospitality sector. For this purpose, a survey is designed as a data collection tool and implemented to 150 participants to test five hypotheses. The results are analysed with IBM SPSS package program. Based on the findings, it is seen that hotel staff have low knowledge about blockchain and they are unwilling for the implementation of the blockchain.

Anahtar Kelimeler

• Dapps
• Blockchain Integration
• Tourism and Hospitality
• Hotel Staff

Perception of Hotel Staff Towards Blockchain Integration In Tourism and Hospitality Sector

Öz

Turizm ve konaklama sektörü teknoloji entegrasyonu sayesinde benzersiz değişimler yaşamaktadır. Blok zincir ve blok zincirle ilgili uygulamalar bu entegrasyonlar arasında yer alır. Ancak turizm ve konaklama sektörü çalışanlarının bu entegrasyonlar hakkında fikirleri ve görüşleri bilinmemektedir. Bu çalışma otel çalışanlarının turizm ve konaklama sektöründe blok zincir entegrasyonuna dair görüşlerini incelemektedir. Bu amaç doğrultusunda veri toplama aracı olarak bir anket hazırlanmış ve oluşturulan beş hipotezi test etmek için 150 katılımcıya uygulanmıştır. Elde edilen sonuçlar IBM SPSS paket programıyla incelenmiştir. Elde edilen bulgulara göre otel çalışanlarının blok zincir bilgisi düşük seviyededir ve blok zincir entegrasyonları konusunda isteksizlerdir.

Anahtar Kelimeler

• Dapp
• Blok Zincir Entegrasyonu
• Turizm ve Konaklama
• Otel Çalışanları

Kaynakça

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