Sağlık Hizmetlerinin Geleceğinde Metaverse Ekosistemi ve Teknolojileri: Uygulamalar, Fırsatlar ve Zorluklar

Öz

COVID-19 pandemisinin yol açtığı kısıtlamalar insanlığın bu gerçeğe uygun bir yaşam biçimi geliştirmesini zorunlu kılmıştır. Özellikle zorunlu ihtiyaçların karşılanması gereken bir sektör olan sağlık hizmetlerinde teknoloji kullanımı bu gereksinime bağlı olarak artış göstermiştir. Bu durum hem insan ihtiyaçlarının güvenle karşılanabileceği hem de fiziksel temas söz konusu olmadan insanların iletişim kurabileceği sanal bir evren olarak Metaverse kavramına olan ilgiyi artırmıştır. Bu çalışmanın amacı pek çok sektörde köklü değişimlere yol açması beklenen Metaverse kavramının sağlık hizmetlerinin geleceğine nasıl yön vereceğinin, sunduğu fırsatların ve barındırdığı zorlukların değerlendirilmesidir. Bu kapsamda Metaverse teknoloji bileşenleri olarak ele alınan genişletilmiş gerçeklik, yapay zeka, blok zincir, bilgisayarlı görü, kullanıcı etkileşimi, ağ, sınır bilişim, robotik ve nesnelerin interneti (IoT) gibi teknolojilerin sağlık hizmetlerindeki mevcut uygulamalarına yer verilmiştir. İlgili teknolojilerin Metaverse entegrasyonu ile birlikte uzaktan sunulabilecek sağlık hizmetleri için damgalama korkusu yaşayan ruh sağlığı ve cinsel yolla bulaşan hastalıkları bulunan hastalar, ileri yaşlılar ve çocuklar potansiyel hedef grupları olarak öngörülmüştür. Metaverse’ün sağlık turizmi, insan kaynağı, sağlık hizmetlerinde tedavi etkinliği, eğitim, hasta memnuniyeti ve veri yönetimi gibi pek çok konuda potansiyel fırsatlar ve avantajlar sunması beklenmektedir. Bununla birlikte Metaverse teknolojilerinin kullanım maliyeti, mahremiyet ihlalleri, veri gizliliği ve güvenliği ile bireylerin bu teknolojileri yoğun olarak kullanması sonucunda ortaya çıkabilecek sanal bağımlılık, sosyal izolasyon, davranış bozuklukları, artan kaygı ve stres gibi zorluklar da çalışmada değerlendirilmiştir.

Anahtar Kelimeler

• Metaverse
• sağlık hizmetleri
• genişletilmiş gerçeklik
• yapay zeka
• blok zincir

Metaverse Ecosystem and Technologies in the Future of Healthcare: Applications, Opportunities, and Challenges

Öz

The restrictions caused by the COVID-19 pandemic have made it necessary for humanity to develop a lifestyle based on this reality. The use of technology in healthcare, a sector requiring mandatory needs, has increased in line with this need. This increased the interest in the notion of Metaverse, a virtual universe in which people can safely meet human needs and communicate with no physical contact. This study aims to evaluate how the concept of Metaverse, which is expected to lead to radical changes in many sectors, will shape the future of healthcare, the opportunities it offers and the challenges it contains. In this context, the existing applications in healthcare of technologies such as extended reality, artificial intelligence, blockchain, computer vision, user interactivity, network, edge computing, robotics and internet of things (IoT), which are considered as Metaverse technology components included. With the integration of related technologies into Metaverse, patients with mental health disorders and sexually transmitted diseases, who are afraid of stigmatization, elderly people and children, are foreseen as potential target groups for services qualified as remote health services. Metaverse is expected to offer potential opportunities and advantages in many areas such as health tourism, human resources, treatment effectiveness in healthcare, education, patient satisfaction and data management. On the other hand, the cost of using Metaverse technologies, privacy violations, data privacy and security, and challenges that may arise with the intense use of these technologies by individuals such as virtual addiction, social isolation, behavioral disorders, increased anxiety and stress were also included in this study.

Anahtar Kelimeler

• Metaverse
• healthcare
• extended reality
• artificial intelligence
• blockchain

Kaynakça

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