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THE EFFECT OF ORGANIZATIONAL SUPPORTS ON JOB PERFORMANCE IN CONSTRUCTION PROJECTS

Yıl 2015, Cilt: 5 Sayı: 6, 86 - 91, 08.02.2016

Öz

Purpose. The main aim of this study is considering on the effect organizational support as antecedent of job performance. Furthermore, this study focused on the effect of intrinsic and extrinsic motivation as mediators in the relationship between organizational support and job performance.

Methodology. This study conducted in Iran.  Data were collected from full-time employees of construction projects by using questionnaire in two times with the time lag of three weeks. Seven project managers assisted in data collection procedure and 216 responses were usable. Questionnaire subjected to back-translation process and 21 employees targeted for pre-study. Cronbach’ alpha and exploratory factor analysis confirmed the existence of reliability and validity of questionnaire. Correlation analysis tested the direct relationships between variables and regression analysis assessed the mediation effect. The method of Baron and Kenny (1986) considered for mediation analysis.

Results. Findings of this study indicated the significant positive association between all variables in this study. Organizational support has significant positive effect on intrinsic motivation, extrinsic motivation and job performance. Also there are significant positive relationships between both intrinsic and extrinsic motivation and job performance. Furthermore, this study showed intrinsic and extrinsic motivation partially mediate the relationship between organizational supports and job performance.

The theoretical contribution. There are several studies that focused on the effects of work environment on job outcomes; but such studies in field of construction projects are rare. Also there are limited studies which focused on the importance of human resource management on the success of these projects; therefore to fill the gap, this study considered on the effect of organizational support on intrinsic motivation, extrinsic motivation and job performance.

Practical implications. It is necessary that managers pay consideration to employees’ needs- monetary and nonmonetary- at the real time to enhance their job performance. For this reason managers must focus on claims arising from the deferred salary and also offering promotion to employees. Also managers should plan to minimize delayed payments. Creating an environment which employees achieve career promotion can be helpful to enhancing job performance.

Kaynakça

  • Amabile, T. M. Conti, R. 1999. Changes in the work environment for creativity during downsizing. Academy of Management Journal, 42, 630-640.
  • Amabile, T. M., Conti, R., Coon, H., Collins, M. A., Lazenby, J. & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39, 1154-1184.
  • Aselage, J., Eisenberger, R., 2003. Perceived organizational support and psychological contracts: a theoretical integration. Journal of Organizational Behavior 24 (5), 491–509.
  • Bright, L., 2013.Where does public service motivation countthe mostin government work environments? A preliminary empirical investigation and hypotheses. Pers. Manage. 42 (5), 5–26
  • Cameron, K.S., Quinn, R.E., 1999. Diagnosing and changing organizational culture. Addison-Wesley, Reading
  • Castro, M., Martins, N. 2010. The relationship between organisational climate and employee satisfaction in a South African information and technology organisation. SA Journal of Industrial Psychology/SA Tydskrif vir Bedryfsielkunde, 36(1), Art. #800.
  • Chen, C.F., Kao, Y.L. 2014. Investigating the moderating effects of service climate on personality motivation, social support, and performance among flight attendants. Tourism Management 44, 58-66.
  • Chiang, C.F., Hsieh, T.S., 2012. The impacts of perceived organizational support and psychological empowerment on job performance:the mediating effects of organizational citizenship behavior. Int. J. Hosp. Manage. 31 (1), 180–190.
  • Chow, I.H., Lo, T.W., Zhenquan Sha, Z., Hong, J.2006. The impact of developmental experience, empowerment, and organizational support on catering service staff performance. International Journal of Hospitality Management, 25 (3), 478-495.
  • Doolen, T.L., Hacker, M.E., Van Aken, E.M., 2003. Impact of organizational context on work team effectiveness: a study of production team. IEEE Trans. Eng. Manage. 50, 285–296.
  • Dul, J., Ceylan, C., 2011. Work environments for employee creativity. Ergonomics 54 (1), 12–20.
  • Eisenberger, R., Huntington, R., Hutchison, S., Sowa, D., 1986. Perceived organizational support. J. Appl. Psychol. 71, 500–507.
  • Galindo-Kuhn, R. Guzley, R.M. 2001. The volunteer satisfaction index: construct definition, measurement, development, and validation. J. Soc. Serv. Res., 28 (1): 45–68.
  • Finkelstein, M.A. 2008. Volunteer satisfaction and volunteer action: a functional approach. Soc. Behav. Pers., 36 (1): 9–18.
  • Finkelstein, M.A. 2009. Intrinsic vs. extrinsic motivational orientations and the volunteer process. Pers. Individ. Differ, 46 (5/6): 653–658.
  • Freedman, S.M. Phillips, J.S. 1985. The effects of situational performance constraints on intrinsic motivation and satisfaction: The role of perceived competence and self-determination. Organizational Behavior and Human Decision Processes, 35 (3), 397-416.
  • Kim et al., 2009. T.Y. Kim, D.M. Cable, S.P. Kim, J. Wang Emotional competence and work performance: the mediating effect of proactivity and the moderating effect of job autonomy Journal of Organizational Behavior, 30 (7), 983–1000.
  • Akhavan Tabassi, A., Abu Bakar, A.H.A. 2009. Training, motivation, and performance: The case of human resource management in construction projects in Mashhad, Iran. International Journal of Project Management, 27 (5)- 471-480.
  • Lepak, D.P., Snell, S.A., 2002. Examining the human resource architecture: the relationships among human capital, employment, and human resource configurations. J. Manage. 28, 517–543.
  • Schepers, P., Van den Berg, P.T., 2007. Social factors of work–environment creativity. J. Bus. Psychol. 21, 407–428.
  • Stokols, D., Clitheroe, C., Zmundzinas, M., 2002. Qualities of the work environment that promote perceived support for creativity. Creativity Res. J. 14, 137–147.
  • Tierney, P., Farmer, S. M., & Graen, G. B. (1999). An examination of leadership and employee creativity: the relevance of traits and relationships. Personnel Psychology, 52(3), 591-620.
  • Tsaia, C.Y., Horngb, J.S., Liuc, C.H., Hu, D.C. 2015. Work environment and atmosphere: The role of organizational support in the creativity performance of tourism and hospitality organizations. International Journal of Hospitality Management. 46, 26–35.
  • Parzefall, M.R., Salin, D.M., 2010. Perceptions of and reactions to workplace bullying: a social exchange perspective. Hum. Relat. 63 (6), 761–780.
  • Penney, L.M. David, E., Witt. L.A. 2011. A review of personality and performance: identifying boundaries, contingencies, and future research directions. Human Resource Management Review, 21 (4), 297–310.
  • Piercy, N., Cravens, D., Lane, N., Vorhies, D., 2006. Driving organizational citizenship behaviors and salesperson in-role behavior performance: the role of management control and perceived organizational support. Journal of the Academy of Marketing Science 34 (2), 244–262.
  • Porter, L. W., Steers, R. M., Mowday, R. T., Boulian, P. V. 1974. Organizational commitment, job satisfaction, turnover among psychiatric technicians. Journal of applied psychology, 59, 603-609.
  • Van Yperen, N. W. (1996). Communal orientation and the burnout syndrome among nurses: a replication and extension. Journal of Applied Social Psychology, 26, 338e354.
  • Warner, s., Newland, B.L., Green, B.C. 2011. More than motivation: reconsidering volunteer management tools. Journal of Sport Manage., 25 (5): 391–407
  • Wayne, S.J., Shore, L.M., Liden, R.C., 1997. Perceived organizational support and leader–member exchange: a social exchange perspective. The Academy of Management Journal 40 (1), 82–111.
  • Yeh, C.W., 2009. Service climate, professional commitment and job performance of flight attendants in Taiwan. Journal of Air Transport Management 15(5) 259–260.
Yıl 2015, Cilt: 5 Sayı: 6, 86 - 91, 08.02.2016

Öz

Kaynakça

  • Amabile, T. M. Conti, R. 1999. Changes in the work environment for creativity during downsizing. Academy of Management Journal, 42, 630-640.
  • Amabile, T. M., Conti, R., Coon, H., Collins, M. A., Lazenby, J. & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39, 1154-1184.
  • Aselage, J., Eisenberger, R., 2003. Perceived organizational support and psychological contracts: a theoretical integration. Journal of Organizational Behavior 24 (5), 491–509.
  • Bright, L., 2013.Where does public service motivation countthe mostin government work environments? A preliminary empirical investigation and hypotheses. Pers. Manage. 42 (5), 5–26
  • Cameron, K.S., Quinn, R.E., 1999. Diagnosing and changing organizational culture. Addison-Wesley, Reading
  • Castro, M., Martins, N. 2010. The relationship between organisational climate and employee satisfaction in a South African information and technology organisation. SA Journal of Industrial Psychology/SA Tydskrif vir Bedryfsielkunde, 36(1), Art. #800.
  • Chen, C.F., Kao, Y.L. 2014. Investigating the moderating effects of service climate on personality motivation, social support, and performance among flight attendants. Tourism Management 44, 58-66.
  • Chiang, C.F., Hsieh, T.S., 2012. The impacts of perceived organizational support and psychological empowerment on job performance:the mediating effects of organizational citizenship behavior. Int. J. Hosp. Manage. 31 (1), 180–190.
  • Chow, I.H., Lo, T.W., Zhenquan Sha, Z., Hong, J.2006. The impact of developmental experience, empowerment, and organizational support on catering service staff performance. International Journal of Hospitality Management, 25 (3), 478-495.
  • Doolen, T.L., Hacker, M.E., Van Aken, E.M., 2003. Impact of organizational context on work team effectiveness: a study of production team. IEEE Trans. Eng. Manage. 50, 285–296.
  • Dul, J., Ceylan, C., 2011. Work environments for employee creativity. Ergonomics 54 (1), 12–20.
  • Eisenberger, R., Huntington, R., Hutchison, S., Sowa, D., 1986. Perceived organizational support. J. Appl. Psychol. 71, 500–507.
  • Galindo-Kuhn, R. Guzley, R.M. 2001. The volunteer satisfaction index: construct definition, measurement, development, and validation. J. Soc. Serv. Res., 28 (1): 45–68.
  • Finkelstein, M.A. 2008. Volunteer satisfaction and volunteer action: a functional approach. Soc. Behav. Pers., 36 (1): 9–18.
  • Finkelstein, M.A. 2009. Intrinsic vs. extrinsic motivational orientations and the volunteer process. Pers. Individ. Differ, 46 (5/6): 653–658.
  • Freedman, S.M. Phillips, J.S. 1985. The effects of situational performance constraints on intrinsic motivation and satisfaction: The role of perceived competence and self-determination. Organizational Behavior and Human Decision Processes, 35 (3), 397-416.
  • Kim et al., 2009. T.Y. Kim, D.M. Cable, S.P. Kim, J. Wang Emotional competence and work performance: the mediating effect of proactivity and the moderating effect of job autonomy Journal of Organizational Behavior, 30 (7), 983–1000.
  • Akhavan Tabassi, A., Abu Bakar, A.H.A. 2009. Training, motivation, and performance: The case of human resource management in construction projects in Mashhad, Iran. International Journal of Project Management, 27 (5)- 471-480.
  • Lepak, D.P., Snell, S.A., 2002. Examining the human resource architecture: the relationships among human capital, employment, and human resource configurations. J. Manage. 28, 517–543.
  • Schepers, P., Van den Berg, P.T., 2007. Social factors of work–environment creativity. J. Bus. Psychol. 21, 407–428.
  • Stokols, D., Clitheroe, C., Zmundzinas, M., 2002. Qualities of the work environment that promote perceived support for creativity. Creativity Res. J. 14, 137–147.
  • Tierney, P., Farmer, S. M., & Graen, G. B. (1999). An examination of leadership and employee creativity: the relevance of traits and relationships. Personnel Psychology, 52(3), 591-620.
  • Tsaia, C.Y., Horngb, J.S., Liuc, C.H., Hu, D.C. 2015. Work environment and atmosphere: The role of organizational support in the creativity performance of tourism and hospitality organizations. International Journal of Hospitality Management. 46, 26–35.
  • Parzefall, M.R., Salin, D.M., 2010. Perceptions of and reactions to workplace bullying: a social exchange perspective. Hum. Relat. 63 (6), 761–780.
  • Penney, L.M. David, E., Witt. L.A. 2011. A review of personality and performance: identifying boundaries, contingencies, and future research directions. Human Resource Management Review, 21 (4), 297–310.
  • Piercy, N., Cravens, D., Lane, N., Vorhies, D., 2006. Driving organizational citizenship behaviors and salesperson in-role behavior performance: the role of management control and perceived organizational support. Journal of the Academy of Marketing Science 34 (2), 244–262.
  • Porter, L. W., Steers, R. M., Mowday, R. T., Boulian, P. V. 1974. Organizational commitment, job satisfaction, turnover among psychiatric technicians. Journal of applied psychology, 59, 603-609.
  • Van Yperen, N. W. (1996). Communal orientation and the burnout syndrome among nurses: a replication and extension. Journal of Applied Social Psychology, 26, 338e354.
  • Warner, s., Newland, B.L., Green, B.C. 2011. More than motivation: reconsidering volunteer management tools. Journal of Sport Manage., 25 (5): 391–407
  • Wayne, S.J., Shore, L.M., Liden, R.C., 1997. Perceived organizational support and leader–member exchange: a social exchange perspective. The Academy of Management Journal 40 (1), 82–111.
  • Yeh, C.W., 2009. Service climate, professional commitment and job performance of flight attendants in Taiwan. Journal of Air Transport Management 15(5) 259–260.
Toplam 31 adet kaynakça vardır.

Ayrıntılar

Bölüm Makaleler
Yazarlar

Raheleh Cheragh Alizadeh

Romina Cheraghalizadeh

Yayımlanma Tarihi 8 Şubat 2016
Gönderilme Tarihi 8 Şubat 2016
Yayımlandığı Sayı Yıl 2015 Cilt: 5 Sayı: 6

Kaynak Göster

APA Alizadeh, R. C., & Cheraghalizadeh, R. (2016). THE EFFECT OF ORGANIZATIONAL SUPPORTS ON JOB PERFORMANCE IN CONSTRUCTION PROJECTS. Ejovoc (Electronic Journal of Vocational Colleges), 5(6), 86-91.