Relationship between Organizational Communication Satisfaction and Organizational Justice: An Empirical Study

Yıl 2013, Cilt: 3 Sayı: 2, 73 - 79, 30.06.2013

Sibel Gök İşıl Karatuna Gökçe Özkılıçcı

Öz

This study aimed to investigate the relationship between organizational communication satisfaction and organizational justice and to explore the impact of communication satisfaction on perceived justice in a group of university employees. Data were obtained through questionnaires among 481 academics working in public and private universities in Turkey. The research measures used in this study were the Communication Satisfaction Questionnaire of Downs and Hazen and the Organizational Justice Scale of Colquitt. Correlation analysis showed that there was an explicit positive relationship between organizational communication satisfaction and organizational justice. Communication satisfaction explained 63.9% of the variability in perceived organizational justice and dimensions of justice (procedural, distributive, interpersonal, informational) were all found to be markedly related to communication satisfaction. Besides, a stronger relation was assessed for procedural justice. In conclusion, the present study supported the expected relationship between communication satisfaction and organizational justice and implied that higher level of communication satisfaction can favorably influence the perceptions of organizational justice

Anahtar Kelimeler

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Relationship between Organizational Communication Satisfaction and Organizational Justice: An Empirical Study

Öz

This study aimed to investigate the relationship between organizational communication satisfaction and
organizational justice and to explore the impact of communication satisfaction on perceived justice in a
group of university employees. Data were obtained through questionnaires among 481 academics
working in public and private universities in Turkey. The research measures used in this study were the
Communication Satisfaction Questionnaire of Downs and Hazen and the Organizational Justice Scale of
Colquitt. Correlation analysis showed that there was an explicit positive relationship between
organizational communication satisfaction and organizational justice. Communication satisfaction
explained 63.9% of the variability in perceived organizational justice and dimensions of justice
(procedural, distributive, interpersonal, informational) were all found to be markedly related to
communication satisfaction. Besides, a stronger relation was assessed for procedural justice. In
conclusion, the present study supported the expected relationship between communication satisfaction
and organizational justice and implied that higher level of communication satisfaction can favorably
influence the perceptions of organizational justice. 

Anahtar Kelimeler

xx

Kaynakça

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• Table 1: Results of factor analysis for organizational justice scale Dimensions KMO value χ2 P
• Cumulative variance (%) df Procedural justice
• Distributive justice
• Interpersonal justice
• Informational justice ,913 ,847 ,790 ,889 1855,756 67,538 79,729 73,608 77,573 ,000 10
• Table 2: Pearson correlations between communication satisfaction and organizational justice factors Variable 1 2 3 4 5
• Communication satisfaction 1
• Procedural justice ,765* 1
• Distributive justice ,570* ,608* 1
• Interpersonal justice ,651* ,682* ,504* 1
• Informational justice ,744* ,785* ,592* ,791* 1 * p < .001.
• Table 3: Regression Analysis Summary for Predicting Organizational Justice and Its Sub-dimensions
• Predictor variable r r2 ,799 ,639 ,765 ,585 ,570 ,325 ,651 ,424 ,744 ,554 593,947
• Informational justice ,000