Yüksek Performanslı Sanal Takımlar İçin Temel Liderlik Vasıfları

Öz

Günümüz küresel organizasyonlarında sanal takımlar ileri bilgi teknolojileri sayesinde iş ortamlarının vazgeçilmezi haline gelmiştir. Son zamanlarda yaşanan Koronavirüs salgını nedeniyle pek çoğumuz için çalışmanın tek yolu olmuştur. Sanal takımların sahip oldukları avantajlara karşın, takım liderleri uzaktan çalışma koşullarına özgün zorluklarla karşılaşırlar. Bu çalışma hem lider hem de takım üyelerinin bakış açısından, yüksek performans için beklenen liderlik vasıflarını araştırmaktadır. Nitel veriler, farklı örgütlerde çalışan beş sanal takım yöneticisi ve beş sanal takım üyesinden yarı yapılandırılmış mülakat yoluyla elde edilmiştir. Bulgularımız etkin iletişimin, erişilebilir teknik altyapının, takım güveni oluşturmada destekleyici bir unsur olarak takım oluşturmanın ve önceden belirlenmiş iş tanımlarının, performansı yüksek bir sanal takımın temel bileşenlerini oluşturduğu yönündedir. Ayrıca, çalışmamız liderin uyumlandırma rolünün yerel şartları anlamak ve farklı kültürlere sahip olan takım üyelerini uyumlandırmak için önemli olduğunu göstermektedir. Liderin demokratik ve insancıl yaklaşımı sanal takım çalışmasında son derece takdir edilmektedir.

Anahtar Kelimeler

• Sanal Liderlik Rolleri
• Sanal Takım Performansı

Essential Leadership Qualities for High Performing Virtual Teams

Öz

In today’s global organizations, virtual teams have become the sine quo non of the workplace enabled by the advanced information technologies. Actually, recently for many, it is the only way of work due to the outbreak of the coronavirus pandemic. Besides the advantages of virtual teams, team leaders face unique challenges caused by remote working (Cordery and Soo, 2008; Cascio, 2000; Zhang and Fjermestad, 2006). This study examines the leader’s expected qualifications for high performance both from the leader’s and the team members’ perspectives. The qualitative data is collected from five senior virtual team executives and five virtual team members from different organizations through online semi-structured interviews. Our findings suggest that effective communication, accessible technical infrastructure, team design as a supportive factor of team trust and predefined job descriptions are the main components of a performant virtual team. Furthermore, our study shows that facilitating role of the leader is significant in understanding the local conditions and harmonizing cross-cultural differences of the team members. The democratic and humanistic approach of a leader is highly appreciated in virtual teamwork.

Anahtar Kelimeler

• Virtual Leadership Roles,
• Virtual Team Performance.
• Virtual

Kaynakça

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