SELECTION OF TECHNOLOGY ALTERNATIVES TO OVERCOME REVERSE LOGISTICS BARRIERS AND RANKING THEM ACCORDING TO THEIR IMPORTANCE: APPLICATION OF FUZZY PSI AND COCOSO METHODS

Yıl 2025, Cilt: 36 Sayı: 2, 175 - 206, 31.08.2025

Eren Kamber

Öz

This study evaluates the selection process of technology alternatives aimed at overcoming barriers in reverse logistics processes. The literature underscores the critical role of reverse logistics applications in sustainable supply chain management, yet operational, economic, and regulatory challenges complicate their implementation. In this context, the study identifies reverse logistics barriers through a comprehensive literature review and analyzes potential technological solutions using fuzzy multi-criteria decision-making (MCDM) methods. The study employs the fuzzy Preference Selection Index (PSI) method for weighting the criteria and the fuzzy Combined Compromise Solution (CoCoSo) method for ranking technology alternatives. Conducting analyses within the framework of fuzzy logic enables a more realistic evaluation of alternatives in decision-making processes involving uncertainty. The findings indicate that Industry 4.0 technologies provide the most effective solution for reverse logistics processes. Automation systems, artificial intelligence-assisted logistics management, and smart storage solutions enhance the efficiency of reverse logistics operations, fostering a more sustainable framework. The study demonstrates that technological solutions in reverse logistics not only improve operational efficiency but also reduce costs, optimize waste management, and contribute to sustainable supply chain management. By offering a comprehensive analysis for decision-makers, this research makes a significant contribution to the literature by illustrating the application of fuzzy MCDM methods in reverse logistics.

Anahtar Kelimeler

Reverse logistics , fuzzy multi-criteria decision-making , fuzzy CoCoSo , fuzzy PSI , sustainable supply chain

TERSİNE LOJİSTİK BARİYERLERİNİ AŞMAYA YÖNELİK TEKNOLOJİ ALTERNATİFLERİNİN SEÇİMİ VE ÖNEMİNE GÖRE SIRALANMASI: BULANIK PSI VE COCOSO YÖNTEMLERİNİN UYGULANMASI

Öz

Bu çalışma, tersine lojistik süreçlerinde karşılaşılan bariyerleri aşmaya yönelik teknoloji alternatiflerinin seçim sürecini değerlendirmektedir. Literatürde tersine lojistik uygulamalarının sürdürülebilir tedarik zinciri yönetimi açısından kritik bir rol oynadığı belirtilmekte, ancak operasyonel, ekonomik ve düzenleyici engellerin bu süreçleri karmaşık hale getirdiği vurgulanmaktadır. Bu bağlamda, çalışmada tersine lojistik bariyerleri kapsamlı bir literatür taraması ile belirlenmiş ve çözüm olarak değerlendirilebilecek teknoloji alternatifleri bulanık çok kriterli karar verme (ÇKKV) yöntemleriyle analiz edilmiştir. Çalışmada, kriterlerin ağırlıklandırılması için bulanık PSI yöntemi, teknoloji alternatiflerinin sıralanması için ise bulanık CoCoSo yöntemi kullanılmıştır. Bulanık mantık çerçevesinde gerçekleştirilen bu analizler, belirsizlik içeren karar süreçlerinde alternatiflerin daha gerçekçi bir biçimde değerlendirilmesine olanak sağlamaktadır. Elde edilen bulgular, Endüstri 4.0 teknolojilerinin tersine lojistik süreçlerinde en etkili çözüm olduğunu göstermektedir. Otomasyon sistemleri, yapay zekâ destekli lojistik yönetimi ve akıllı depolama çözümleri, tersine lojistik operasyonlarının etkinliğini artırarak sürecin daha sürdürülebilir bir yapıya kavuşmasını mümkün kılmaktadır. Çalışma, tersine lojistik süreçlerinde teknolojik çözümlerin sadece operasyonel verimlilik sağlamakla kalmayıp, aynı zamanda maliyetleri düşürme, atık yönetimini optimize etme ve sürdürülebilir tedarik zinciri yönetimine katkı sağlama potansiyeline sahip olduğunu ortaya koymaktadır. Karar vericilere yönelik kapsamlı bir analiz sunan bu araştırma, bulanık ÇKKV yöntemlerinin tersine lojistik alanında nasıl uygulanabileceğini göstermesi bakımından da literatüre önemli katkılar sağlamaktadır.

Anahtar Kelimeler

Tersine lojistik , bulanık çok kriterli karar verme , bulanık CoCoSo , bulanık PSI , sürdürülebilir tedarik zinciri

Kaynakça

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