Sosyo-Teknik Kolaylaştırıcıların Bilgi Paylaşımı Ve Algılanan Örgütsel Performans Üzerindeki Etkileri: Konaklama İşletmelerinde Bir Araştırma

Öz

Bu çalışmanın amacı, sosyo-teknik kolaylaştırıcılar olan güven, içsel ve dışsal ödül ile bilgi yönetim sisteminin, bilgi paylaşımı ve algılanan örgütsel performans üzerindeki etkilerini araştırmaktır. Nevşehir’de faaliyet gösteren konaklama işletmelerinde çalışanlardan oluşan örneklemden anket yöntemiyle veri toplanmış ve değerlendirilmiştir. Araştırma sonuçlarına göre; güven, içsel ödül, dışsal ödül ve bilgi yönetim sistemi ile bilgi paylaşımı niyeti, bilgi paylaşımı davranışı ve algılanan örgütsel performans arasında pozitif yönlü ilişki olduğu tespit edilmiştir. Regresyon analizi sonuçlarına göre ise içsel ödülün bilgi paylaşımı niyetini, davranışını ve algılanan örgütsel performansı; aynı şekilde bilgi yönetim sistemi kalitesinin de bilgi paylaşımı davranışını ve algılanan örgütsel performansı pozitif yönlü etkilediği saptanmıştır

Anahtar Kelimeler

• Sosyo-teknik kolaylaştırıcılar, bilgi paylaşımı, algılanan örgütsel performans

THE EFFECTS OF SOCIO-TECHNICAL ENABLERS ON KNOWLEDGE SHARING AND PERCEIVED ORGANIZATIONAL PERFORMANCE: A RESEARCH IN ACCOMMODATION ESTABLISHMENTS

Öz

The aim of the study is to investigate the effect of socio-technical enablers on knowledge sharing and organizational performance. The sample consists of employees working in accommodation establishments in Nevşehir. The data were collected and analyzed using a questionnaire sample of employees. According to the findings of research there was a positive correlation between trust, intrinsic reward, extrinsic reward, KMS with knowledge sharing and organizational performance. According to the result of the regression analysis intrinsic reward had a positive effect on knowledge sharing intention, behavior and organizational performance. Likewise, KMS quality had a positive effect on both knowledge sharing behavior and organizational performance

Anahtar Kelimeler

• Socio-Technical enablers, knowledge sharing, organizational performance

Kaynakça

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