THE RELATIONSHIP BETWEEN LOGISTICS INNOVATIVENESS AND LOGISTICS CAPABILITIES: ARTVİN 3PL SERVICE PROVIDERS

Öz

Logistics and innovation capabilities, which play an active role in creating competitiveness among logistics service providers (3PL), play an important role in differentiation and quality of logistics services. In this study, the relationship between the logistics innovativeness attitudes of 3PL companies and their logistics capabilities is mainly discussed. In addition, it is aimed to determine whether there is a significant difference in the levels of logistics innovativeness and logistics capabilities of the companies according to the demographic characteristics of the employees of the company. The sample area of the research consists of 3PL companies operating in Artvin. A total of 161 survey data were collected. Logistics innovativeness and logistics capabilities scales were used in the survey. Two hypotheses were formed in the study. Simple regression analysis was used to prove the first hypothesis, and difference analysis was used to prove the second hypothesis. As a result of the study, it was concluded that logistics innovativeness has a positive and significant effect on logistics capabilities. In addition, it was concluded that among the demographic variables, only the marital status variable differed in logistics innovativeness responses. Based on the findings, suggestions were presented to the managers of 3PL companies operating in Artvin.

Anahtar Kelimeler

• Logistics Innovativeness
• Logistics Capabilities
• 3PL
• Structural Equation Modeling.

Kaynakça

1. Amling, A., & Daugherty, P. J. (2020). Logistics and distribution innovation in China. International Journal of Physical Distribution & Logistics Management, 50(3), 323-332.
2. Anzola-Román, P., Bayona-Sáez, C., & García-Marco, T. (2018). Organizational innovation, internal R&D and externally sourced innovation practices: Effects on technological innovation outcomes. Journal of Business Research, 91, 233-247.
3. Bakan, İ., Erşahan, B., & Kiraz, E. (2020). Lojistik Firma Özellikleri Sarmalinda Lojistik Yetenek ve Lojistik Performans Algilari: Bir Alan Araştirmasi, Adıyaman Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 36, 412-454.
4. Bogers, M., Chesbrough, H., & Moedas, C. (2018). Open innovation: Research, practices, and policies. California management review, 60(2), 5-16.
5. Büyüköztürk, Ş., Çakmak, E. K., Akgün, Ö. E., Karadeniz, Ş., & Demirel, F. (2017). Bilimsel araştırma yöntemleri, Pegem Atıf İndeksi, 2017, 1-360.
6. Dai, J., Che, W., Lim, J. J., & Shou, Y. (2020). Service innovation of cold chain logistics service providers: A multiple-case study in China. Industrial Marketing Management, 89, 143-156.
7. Evans, J. D. (1996). Straightforward statistics for the behavioral sciences. Thomson Brooks/Cole Publishing Co.
8. Fawcett, S.E. and Stanley, L.L. (1997) Developing a logistics capability to improve the performance of international operations, Journal of Business Logistics, 18 (2), 101–127.

9. Fernandes, D. W., Moori, R. G., & Vitorino Filho, V. A. (2018). Logistic service quality as a mediator between logistics capabilities and customer satisfaction, REGE. Revista de Gestão, 25(4), 358-372.
10. Flint, D. J., Larsson, E., Gammelgaard, B., & Mentzer, J. T. (2005). Logistics innovation: a customer value‐oriented social process, Journal of business logistics, 26(1), 113-147.
11. Gligor, D. M., & Holcomb, M. C. (2012). Understanding the role of logistics capabilities in achieving supply chain agility: a systematic literature review. Supply Chain Management: An International Journal, 17(4), 438-453.
12. Hair, J.F. (2010), Multivariate Data Analysis, 7th ed., Prentice Hall, Upper Saddle River, NJ.
13. Hayes, R., Wheelwright, S. C., & Clark, K. B. (1988). Dynamic manufacturing: Creating the learning organization. New York: The Free Press.
14. Ho, L. H., & Chang, P. Y. (2015). Innovation Capabilities, Service Capabilities and Corporate Performance In Logistics Services, The International Journal of Organizational Innovation, 7(3), 24.
15. Kahn, K. B. (2018). Understanding innovation. Business Horizons, 61(3), 453-460.
16. Kalaycı, Ş. (2005), Uygulamalı Çok Değişkenli İstatistik Teknikleri, Asil Yayın Dağıtım, Ankara, s.322
17. Kline, P. (2014). An easy guide to factor analysis. Routledge.
18. Long, D. (2012). Uluslararası Lojistik Küresel Tedarik Zinciri Yönetimi. (M. Tanyaş, & M. Düzgün, Çev.) Nobel Yayınevi.
19. Lu, C. S. (2007). Evaluating key resources and capabilities for liner shipping services, Transport Reviews, 27(3), 285-310.
20. Mentzer, J.T., Flint, D.J. and Hult, G.T.M. (2001), Logistics service quality as a segment-customized process, Journal of Marketing, 65(4), 82-104.
21. Mikalef, P., & Krogstie, J. (2020). Examining the interplay between big data analytics and contextual factors in driving process innovation capabilities. European Journal of Information Systems, 29(3), 260-287.
22. Morash, E. A., Droge, C. L., & Vickery, S. K. (1996). Strategic logistics capabilities for competitive advantage and firm success, Journal of Business Logistics, 17(1), 1.
23. Najafi-Tavani, S., Najafi-Tavani, Z., Naudé, P., Oghazi, P., & Zeynaloo, E. (2018). How collaborative innovation networks affect new product performance: Product innovation capability, process innovation capability, and absorptive capacity. Industrial marketing management, 73, 193-205.
24. Ralston, P. M., Grawe, S. J., & Daugherty, P. J. (2013). Logistics salience impact on logistics capabilities and performance, International Journal of Logistics Management, 24(2), 136.
25. Schroeder, R. G., & Goldstein, S. M. (2018). Operations Management in the Supply Chain Decisions and Cases. New York: McGraw-Hill Education. Stank, T.P., Daugherty, P.J. and Ellinger, A.E. (1998), Pulling customers closer through logistics service, Business Horizons, 41(5), 74-80.
26. Tabachnick, B., & Fidell, L. (2013). BG Tabachnick. LS fidell using multivariate statistics (sixth ed.) Pearson, Boston.
27. Wang, M., Asian, S., Wood, L. C., & Wang, B. (2020). Logistics innovation capability and its impacts on the supply chain risks in the Industry 4.0 era, Modern Supply Chain Research and Applications, 2(2), 83-98.
28. Wang, M., & Jie, F., & Abareshi, A. (2017). Logistics Capability, Supply Chain Uncertainty and Risk, and Logistics Performance: An Empirical Analysis of Australian Courier Industry, Operations and Supply Chain Management: An International Journal, 11(1), 45-54.
29. Yang, C. C., Marlow, P. B., & Lu, C. S. (2009). Assessing resources, logistics service capabilities, innovation capabilities and the performance of container shipping services in Taiwan. International Journal of Production Economics, 122(1), 4-20.