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Mağaza Markalarına Yönelik Satın Alma Niyetini Etkileyen Faktörlerin Değerlendirilmesi: Sistematik Bir Literatür İncelemesi

Yıl 2023, Cilt: 7 Sayı: 1, 694 - 723, 25.01.2023
https://doi.org/10.25295/fsecon.1203225

Öz

Perakendecilerin pazarda güçlü rekabet konumları raflarında sundukları markaların çeşitliliğini de beraberinde getirmiştir. Özellikle sorumluluğunu üstlendikleri mağaza markaları tüketiciler tarafından gittikçe talep edilmektedir. Mağaza markalarının ulusal markalar ile rekabet edebilmesi için etkin bir mağaza markası stratejisi oluşturması önemlidir. Bu noktada tüketicilerin mağaza markalarını tercih ederken farklı faktörleri değerlendirebilmesinden dolayı perakendecilerin bu faktörleri belirlemesi gerekmektedir. Böylelikle mağaza markaları tüketicilere değer sunarak pazarda sürdürülebilirliklerini sağlayabilirler. Bu çalışmanın amacı, tüketicilerin perakende mağazalarında mağaza markası satın alma niyetini etkileyen unsurların sistematik literatür taraması aracılığı ile belirlenmesidir. Sistematik literatür taraması yapılırken pazarlama alanında ulusal ve uluslararası makaleleri bünyesinde bulunduran TR Dizin, Emerald veri tabanlarından yararlanılmış olup, 2012 ve 2022 yılları arasında yer alan makaleler incelenmiştir. PRISMA protokolünde belirtilen aşamalar izlenerek, makalelerin sistematik bir şekilde ele alınmıştır. PRISMA protokolünün makale teşhisi, seçimi, uygunluğu, dahil edilmesi olmak üzere dört aşamasını karşılayan 78 makale araştırmaya dahil edilmiştir. Makaleler yedi kategori altında incelenmiştir ve içerik analizi uygulanmıştır. Perakende mağazalarında mağaza markası satın alma niyetini etkileyen faktörler olarak algılanan kalite ve fiyat faktörlerinin ön plana çıktığı görülmektedir.

Kaynakça

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  • Alves, A. C., de Melo, K. R., de Andrade, D. S., Macedo, C. D. L. V. & de Souza, M. I. (2016). A Percepção da Satisfação Pelos Clientes de Marcas Próprias. Revista Pensamento Contemporâneo em Administração, 10(4), 114-129.
  • Arfa, E. & Benrached, K. S. (2021). The Reduction of Financial Well-Being as an Antecedent of Consumer Value: Implication for Low Price Strategies in Turbulent Economies. Academy of Marketing Studies Journal, 25(2), 1-10.
  • Arslan, B. (2015). Türkiye’de İkamet Eden Tüketicilerin Özel Markalı Ürünlere Yönelik Tutumlarına Etki Eden Faktörler. Elektronik Sosyal Bilimler Dergisi, 14(55), 125-138.
  • Assarzadegan, P. & Hejazi, S. R. (2021). A Game Theoretic Approach for Analyzing the Competition Between National and Store Brands by Considering Store Loyalty. Journal of Retailing and Consumer Services, 60, 2-13.
  • Baş, M. & Göral, S. (2018). Tüketicilerin Perakende Markalarına Bakışı: Kooperatif Marka Örneği. Üçüncü Sektör Sosyal Ekonomi, 53(3), 852-864.
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Evaluation of Factors Affecting the Purchase Intention Towards Store Brands: A Systematic Literature Review

Yıl 2023, Cilt: 7 Sayı: 1, 694 - 723, 25.01.2023
https://doi.org/10.25295/fsecon.1203225

Öz

The strong competitive position of the retailers in the market has brought about the diversity of the brands they offer on their shelves. Especially the store brands that they take responsibility for are increasingly demanded by consumers. It is important for store brands to create an effective store brand strategy in order to compete with national brands. At this point, retailers need to determine the factors because consumers can evaluate different factors when choosing store brands. Thus, store brands can ensure their sustainability in the market by offering value to consumers. The aim of this study is to determine the factors affecting the consumers’ purchase intention to store brand in retail stores through a systematic literature review. During the systematic literature review, TR Index, Emerald, Proquest Central databases, which contain national and international articles in the field of marketing, were used, and the articles published between 2012 and 2022 were examined. By following the steps specified in the PRISMA protocol, the articles were handled in a systematic way. 78 articles were included in the research according to the four phases of the PRISMA protocol, including article identification, screening, eligibility and included. The articles were analyzed under seven categories. Content analysis was applied. It is seen that quality and price factors, which are perceived as factors affecting the purchase intention of consumers for the store brand, come to the fore in retail stores.

Kaynakça

  • Ailawadi, K. L., Neslin, S. A. & Gedenk, K. (2001). Pursuing the Value-Conscious Consumer: Store Brands Versus National Brand Promotions. Journal of Marketing, 65(1), 71-89.
  • Albar, B. Ö. (2014). Tüketicilerin Özel Markalı Ürünleri Satın Almasına Tutundurma Stratejilerinin Etkisi: Giresun İlinde Bir Uygulama. Fırat Üniversitesi Sosyal Bilimler Dergisi, 24(1), 99-116.
  • Alves, A. C., de Melo, K. R., de Andrade, D. S., Macedo, C. D. L. V. & de Souza, M. I. (2016). A Percepção da Satisfação Pelos Clientes de Marcas Próprias. Revista Pensamento Contemporâneo em Administração, 10(4), 114-129.
  • Arfa, E. & Benrached, K. S. (2021). The Reduction of Financial Well-Being as an Antecedent of Consumer Value: Implication for Low Price Strategies in Turbulent Economies. Academy of Marketing Studies Journal, 25(2), 1-10.
  • Arslan, B. (2015). Türkiye’de İkamet Eden Tüketicilerin Özel Markalı Ürünlere Yönelik Tutumlarına Etki Eden Faktörler. Elektronik Sosyal Bilimler Dergisi, 14(55), 125-138.
  • Assarzadegan, P. & Hejazi, S. R. (2021). A Game Theoretic Approach for Analyzing the Competition Between National and Store Brands by Considering Store Loyalty. Journal of Retailing and Consumer Services, 60, 2-13.
  • Baş, M. & Göral, S. (2018). Tüketicilerin Perakende Markalarına Bakışı: Kooperatif Marka Örneği. Üçüncü Sektör Sosyal Ekonomi, 53(3), 852-864.
  • Beneke, J. (2012). An Application of Sweeney’s Risk-Price-Quality-Value Framework Through a Consideration of Store Brand Merchandise. Journal of Business and Retail Management Research, 7(1), 106-117.
  • Beneke, J., Greene, A., Lok, I. & Mallett, K. (2012). The Influence of Perceived Risk on Purchase Intent–the Case of Premium Grocery Private Label Brands in South Africa. Journal of Product & Brand Management, 21(1), 4-14.
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  • Dixit, S. K. & Maurya, S. K. (2021). Factors Affecting Attitude Towards Private Label Grocery Purchases by Indian Consumers. LBS Journal of Management & Research, 19(1), 38-51.
  • do Vale, R. C. & Matos, P. V. (2015). The Impact of Copycat Packaging Strategies on the Adoption of Private Labels. Journal of Product & Brand Management, 24(6), 646-659.
  • Gangwani, S., Mathur, M., Chaudhary, A. & Benbelgacem, S. (2020). Investigating Key Factors Influencing Purchase Intention of Apparel Private Label Brands in India. Academy of Strategic Management Journal, 19(3), 1-8.
  • Garczarek-Bąk, U. (2018). Determinants Influencing Young Polish Consumers’ Purchases of Private Labels Products. Handel Wewnętrzny, 1(372), 216-227.
  • Garrett, T. C. Lee, S. & Chu, K. (2017). A Store Brand’s Country-of-Origin or Store Image: What Matters to Consumers?. International Marketing Review, 34(2), 272-292.
  • Gendel-Guterman, H. & Levy, S. (2013). Does Consumers’ Personal Involvement Have an Influence on Store Brand Buying Proneness?. Journal of Consumer Marketing, 30(7), 553-562.
  • Ghosh, P., Saha, S., Sanyal, S. N. & Mukherjee, S. (2021). Positioning of Private Label Brands of Men’s Apparel Against National Brands. Journal of Marketing Analytics, 9(3), 210-227.
  • Gil-Saura, I., Molina, M. E. R. & Berenguer-Contri, G. (2016). Store Equity and Behavioral Intentions: The Moderating Role of the Retailer’s Technology. Journal of Product & Brand Management, 25(7), 642-650.
  • Grewal, D., Gauri, D. K., Roggeveen, A. L. & Sethuraman, R. (2021). Strategizing Retailing in the New Technology Era. Journal of Retailing, 97(1), 6-12.
  • Gomez-Suarez, M., Quinones, M. & Yagúe, M. J. (2016). Store Brand Evaluative Process in an International Context. International Journal of Retail & Distribution Management, 44(7), 754-771.
  • Herstein, R., Gilboa, S. & Gamliel, E. (2013). Private and National Brand Consumers’ Images of Fashion Stores. Journal of Product & Brand Management, 22(5/6), 331-341.
  • Horvat, S. & Došen, Đ. O. (2014). Perceived Risk Influence on the Consumer Attitude to Private Labels in the Product’s Life Cycle Growth Stage. Economic and Business Review, 15(4), 267-291.
  • Horvat, S. & Došen, Đ. O. (2020). Managing Private Labels Based on Psychographic Consumer Segments: Emerging European Market Perspective. Organizations and Markets in Emerging Economies, 11(2), 446-461.
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  • Jaafar, S. N., Lalp, P. E. & Naba, M. M. (2012). Consumers’ Perceptions, Attitudes and Purchase Intention Towards Private Label Food Products in Malaysia. Asian Journal of Business and Management Sciences, 2(8), 73-90.
  • Jara, M., Cliquet, G. & Robert, I. (2017). A Comparison Between Economic and Organic Store Brands: Packaging as a Key Factor of Store Brand Equity. International Journal of Retail & Distribution Management, 45(12), 1298-1316.
  • Jaroliya, P. (2013). Assessing Consumer Preferences towards Private Label Brands and Their in-Store Extrinsic Cues. Prestige International Journal of Management and Research, 6(2/1), 17-23.
  • Kádeková, Z., Košičiarová, I., Vavřečka, V. & Džupina, M. (2020). The Impact of Packaging on Consumer Behavior in the Private Label Market—The Case of Slovak Consumers under 25 Years of Age. Innovative Marketing, 16(3), 62-73.
  • Karampour, A. & Ahmadinejad, B. (2014). Purchase Intention for a Private Label Brand: Direct Impact of Factors Including Price Sensitivity, Understanding Brand, Image of Private Brands and Mental Image of Store;(Case Study: Etka Chain Stores). Kuwait Chapter of the Arabian Journal of Business and Management Review, 3(7), 417-426.
  • Kethüda, Ö. (2020). Mağaza İmaj Bileşenlerinin Premium Özel Markalı Ürünlere İlişkin Müşterilerin Kalite Algısına ve Satın Alma Niyetine Etkisi. Pazarlama ve Pazarlama Araştırmaları Dergisi, 13(3), 502-531.
  • Kumar, N. & Steenkamp, J. E. M. (2007). Private Label Strategy: How to Meet the Store Brand Challenge, 1st ed. Boston: Harvard Business School Press.
  • Kumar, S. & Chandra, B. (2020). Consumer Purchase Intention Towards Private Label Brands of Virtual Retailers: Evidence from a Developing Nation. International Journal of Electronic Marketing and Retailing, 11(2), 161-183.
  • Lacoeuilhe, J., Louis, D., Lombart, C. & Labbé-Pinlon, B. (2020). The Impacts of Comparative Ads Used by Retailers to Compare Their Store Brands with National Brands. International Journal of Retail & Distribution Management, 49(1), 1-22.
  • Levrini, G. R. & Jeffman dos Santos, M. (2021). The Influence of Price on Purchase Intentions: Comparative Study Between Cognitive, Sensory, and Neurophysiological Experiments. Behavioral Sciences, 11(2), 16.
  • Levy, S., & Gendel‐Guterman, H. (2012). Does Advertising Matter to Store Brand Purchase Intention? A Conceptual Framework. Journal of Product & Brand Management, 21(2), 89-97.
  • Lindquist, J. D. (1974). Meaning of Image – A Survey of Empirical and Hypothetical Evidence. Journal of Retailing, 50(4), 29–38.
  • Loebnitz, N., Zielke, S. & Grunert, K. G. (2019). The Moderating Impact of Social Risk, Shame, and Guilt on Purchase Intentions of Premium Private Labels at Food Discounters. British Food Journal, 121(11), 2651-2665.
  • Madhuri, G. & Savita, U. (2021). Identifying the Factors Affecting Purchase of Private Label Brands. International Journal of Marketing & Business Communication, 10(3), 1-11.
  • Maharani, N., Helmi, A., Mulyana, A. & Hasan, M. (2020). In-Store Promotion and Customer Value on Private Label Product Purchase Intention. Innovative Marketing, 16(4), 104-116.
  • Manikandan, M. K. M. (2020). Store Brand and Perceived Risk on Private Label Brand Attitude. Journal of Indian Business Research, 12(1), 133-150.
  • Mathur, M. & Gangwani, S. (2021). Mediating Role of Perceived Value on the Relationship Among Perceived Risks, Perceived Quality, and Purchase Intention of Private Label Brands. International Journal of Applied Management and Technology, 20(1), 71-87.
  • Melek, E. C. (2021). Market Markalarına ve Üretici Markalarına Yönelik Tüketici Tutumları. Anadolu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 22(3), 1-34.
  • Menon, B. (2017). Determining Factors of Brand Attitude Towards Private Label Fashion Wear. Journal of Management Research, 17(4), 232-243.
  • Miles, M. B. & Huberman, A. M. (1994). An Expanded Sourcebook Qualitative Data Analysis, 2nd Ed. California: Sage Publications, Thousand Oaks, Inc.
  • Mishra, S., Malhotra, G. & Saxena, G. (2020). In-store Marketing of Private Labels: Applying Cue Utilisation Theory. International Journal of Retail & Distribution Management, 49(1), 145-163.
  • Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G. & PRISMA Group. (2009). Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement. Annals of Internal Medicine, 151(4), 264-269.
  • Monnot, E., Parguel, B. & Reniou, F. (2015). Consumer Responses to Elimination of Overpackaging on Private Label Products. International Journal of Retail & Distribution Management, 43(4/5), 329-349.
  • Mostafa, R. H. & Elseidi, R. I. (2018). Factors Affecting Consumers’ Willingness to Buy Private Label Brands (PLBs): Applied Study on Hypermarkets. Spanish Journal of Marketing-ESIC, 22(3), 341-361.
  • Muruganantham, G. & Priyadharshini, K. (2017). Antecedents and Consequences of Private Brand Purchase: A Systematic Review and a Conceptual Framework. International Journal of Retail & Distribution Management, 45(6), 660-682.
  • Ndlovu, S. G. & Heeralal, S. (2022). An Investigation into Marketing Activities Role on the Purchase of Private Label Brands: A Systematic Review of Trends in Literature. International Journal of Research in Business and Social Science (2147-4478), 11(1), 33-41.
  • Nielsen. (2022). How Inflation is Impacting Private Label Sales Trends Globally. 20 Eylül 2022 tarihinde https://nielseniq.com/global/en/insights/analysis/2022/how-inflation-is-impacting-private-label-sales-trends-globally/ .
  • Norfarah, N., Koo, P. M. & Siti-Nabiha, A. K. (2018). Private Label Brand Purchase Intention: A Malaysian Study. Global Business & Management Research, 10(1), 197-215.
  • Olbrich, R. & Grewe, G. (2013). Proliferation of Private Labels in the Groceries Sector: The Impact on Category Performance. Journal of Retailing and Consumer Services, 20(2), 147-153.
  • Olbrich, R., Jansen, H. C. & Hundt, M. (2017). Effects of Pricing Strategies and Product Quality on Private Label and National Brand Performance. Journal of Retailing and Consumer Services, 34, 294-301.
  • Pektaş, S. & Semiz, B. B. (2020). Tüketicilerin Özel Markalı Ürünlere Yönelik Tutumlarını Etkileyen Faktörlerin Tekrar Satın Alma Niyeti Üzerindeki Etkisinin İncelenmesi: Kişisel Bakım Ürünlerine Yönelik Bir Araştırma. Tujom, 6(1), 32-50.
  • PLMA. (2021). Private Label Maintains Strong Position Across Europe. In PLMA’s 2021 International Private Label Yearbook. 20 Eylül 2022 tarihinde https://www.plmainternational.com/d/2021/WPL21/Press/PLMA2021YearbookPressRelease.EN.pdf .
  • Reinders, M. J. & Bartels, J. (2017). The Roles of Identity and Brand Equity in Organic Consumption Behavior: Private Label Brands Versus National Brands. Journal of Brand Management, 24(1), 68-85.
  • Retnawati, B. B., Ardyan, E. & Farida, N. (2018). The Important Role of Consumer Conviction Value in Improving Intention to Buy Private Label Product in Indonesia. Asia Pacific Management Review, 23(3), 193-200.
  • Ruiz-Real, J. L., Gázquez-Abad, J. C., Esteban-Millat, I. & Martínez-López, F. J. (2016). Understanding PL Purchase Intention in the Context of ‘PL-Only’Assortments: An Experimental Approach. Advances in National Brand and Private Label Marketing (103-110). Springer, Cham.
  • Ruiz-Real, J. L., Gázquez-Abad, J. C., Esteban-Millat, I. & Martínez-López, F. J. (2018). Betting Exclusively by Private Labels: Could It Have Negative Consequences for Retailers?. Spanish Journal of Marketing-ESIC, 22(2), 183-202.
  • Rzem, H. & Debabi, M. (2012). Store Image as a Moderator of Store Brand Attitude. Journal of Business Studies Quarterly, 4(1), 130-148.
  • Sakas, D. P., Kamperos, I. D. G. & Reklitis, P. (2021). Estimating Risk Perception Effects on Courier Companies’ Online Customer Behavior During a Crisis, Using Crowdsourced Data. Sustainability, 13(22), 1-26.
  • Sansone, M., Musso, F., Colamatteo, A. & Pagnanelli, M. A. (2021). Factors Affecting the Purchase of Private Label Food Products. British Food Journal, 123(3), 1207-1222.
  • Sarantidou, P. P. (2018). Store Brand Adoption and Penetration Explained by Trust. Spanish Journal of Marketing-ESIC, 22(3), 363-380.
  • Sarkar, S., Sharma, D. & Kalro, A. D. (2016). Private Label Brands in an Emerging Economy: An Exploratory Study in India. International Journal of Retail & Distribution Management, 44(2), 203-222.
  • Sarkar, S. & Rawani, M. (2017). Consumers’ Responses to Private Labels: Evaluations Extrinsic Cues Imitations. In Advances in National Brand and Private Label Marketing (3-9). Springer, Cham.
  • Semeijn, J., Van Riel, A. C. R. & Ambrosini, A. B. (2004). Consumer Evaluations of Store Brands: Effects of Store Image and Product Attributes. Journal of retailing and Consumer Services, 11(4), 247-258.
  • Thanasuta, K. (2015). Thai Consumers’ Purchase Decisions and Private Label Brands. International Journal of Emerging Markets, 10(1), 102-121.
  • Thanasuta, K. & Metharom, P. (2015). Influencing the Willingness to Pay for Private Labels: The Role of Branding. Asia-Pacific Journal of Business Administration, 7(3), 197-215.
  • Thanasuta, K. & Metharom, P. (2016). Private Label Purchasing: Integrating Effect of Store Image, Store-Category Association, and Branding Strategy. Review of Integrative Business and Economics Research, 5(4), 411-419.
  • Türkyılmaz, C. A., Aydoğan, S. & Gürdal, S. (2016). Perakendeci Mağaza Özelliklerinin Tüketicilerin Perakendeci Markasına Karşı Tutumları ve Satın Alma Niyetleri Üzerindeki Etkisi. Öneri Dergisi, 12(45), 287-305.
  • Vadamala, R. R. & Amarnath, B. (2020). An Empirical Study on the Effectiveness of Consumer Sales Promotion Tools in Hyderabad. IUP Journal of Business Strategy, 17(3), 7-24.
  • Valaskova, K., Kliestikova, J. & Krizanova, A. (2018). Consumer Perception of Private Label Products: An Empirical Research. Journal of Competitiveness, 10(3), 149-163.
  • Wu, P. C. S. (2016). Determinants of Consumer Evaluations for Private Label Brands. In Advances in National Brand and Private Label Marketing (3-13). Springer, Cham.
  • Xiao, Y., & Watson, M. (2019). Guidance on Conducting a Systematic Literature Review. Journal of Planning Education and Research, 39(1), 93-112.
  • Yan, L., Xiaojun, F., Li, J. & Dong, X. (2019). Extrinsic Cues, Perceived Quality, and Purchase Intention for Private Labels: Evidence from the Chinese Market. Asia Pacific Journal of Marketing and Logistics, 31(3), 714-727.
  • Yusuf, I. & Sartika, D. (2021). Pengaruh Store Image Dan Private Label Image Serta Perceived Quality Terhadap Purchase Intention Produk Private Label Alfamidi Di Kota Samarinda. Borneo Student Research (BSR), 3(1), 873-886.
  • Zhou, Z., Xue, Y., & Ping, Q. (2012). Private Label Drugs in China: The Consumer Perspective. International Journal of Pharmaceutical and Healthcare Marketing, 6(2), 124-139.
Toplam 101 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular İşletme
Bölüm Makaleler
Yazarlar

Ilgın Çakıroğlu 0000-0002-3294-9275

Yayımlanma Tarihi 25 Ocak 2023
Yayımlandığı Sayı Yıl 2023 Cilt: 7 Sayı: 1

Kaynak Göster

APA Çakıroğlu, I. (2023). Mağaza Markalarına Yönelik Satın Alma Niyetini Etkileyen Faktörlerin Değerlendirilmesi: Sistematik Bir Literatür İncelemesi. Fiscaoeconomia, 7(1), 694-723. https://doi.org/10.25295/fsecon.1203225

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