Yıl 2018, Cilt 11 , Sayı 3, Sayfalar 287 - 294 2018-07-31

Hemşire Perspektifinden Saglık Bilgi Sistemi Kullanıcı Beklentileri
User Expectations from Healthcare Information Systems : Nurses’ perspective

Güney GÜRSEL [1]


Tüm sağlık çalışanları kaliteli bir şekilde bilgisayar desteğine ihtiyaç duyarlar, ancak hekimler ve hemşirelerin bu desteğe daha çok ihtiyaçları vardır. Hekimler teşhis koyma esnasında inanılmaz sayıda karar verirler.  Doğru kararları zamanında verebilmek için hastanın geçmişten itibaren tüm kayıtlarına ihtiyaç duyarlar. Hemşireler de hasta bilgisinin doğru ve tutarlı olmasına ihtiyaç duyarlar. Kullanıcı beklentilerinin karşılanmasının kullanıcı tatmini üzerinde büyük etkisi oluğuna dair literatürde bir görüş birliği mevcuttur. Beklentileri karşılayabilmek için en başta bu beklentilerin neler olduğunu ve bunların önem derecesini bilmeliyiz. Bu çalışmada, hemşirelerin sağlık bilgi sistemlerinden beklentilerinin önemi incelenmiştir.  Tanımlı 17 kullanıcı beklentisi Fuzzy Conjoint Analysis metodu ile önem derecesine göre sıralanmıştır. Hız ve erişebilirlik ilk iki sırayı alırken, raporlama olanakları ve araştırma olanakları son iki sırayı almıştır. Fuzzy Conjoint Analysis metodunun sonuçları, ağırlıklı ortalama metodunun sonuçları ile karşılaştırıldığında sıralamanın tamamen değiştiğin görülmüştür. Bu farklılığın, karmaşık, bulanık, sübjektif ve kesin olmayan veride bulanık mantık metodolojileri kullanılmadığı zaman ortaya çıkan hassasiyet kaybından kaynaklandığı değerlendirilmiştir.

 Although all healthcare staff needs qualified computer support, physicians and nurses need more. The physician makes enormous number of decisions. To make true and just-in-time decisions, he needs the longitudinal past record of the patient. Nurses have to ensure that patient information is consistent and correct for nursing practice. There is consensus that meeting user expectations has great influence on user satisfaction. To meet the expectations, first of all, we have to know what are these “expectations”, and then their importance. In this study, perceived importance of nurses’ expectations from Healthcare Information Systems is examined. 17 predefined user expectations are rank ordered using Fuzzy Conjoint Analysis. Fuzzy Conjoint Analysis is used for determining consumer preferences in marketing. In this study, Fuzzy Conjoint Analysis is applied to healthcare. Speed and Availability are the top ranks in perceived importance, whereas Report Facilities and Research Facilities are the least. When compared the results of the Fuzzy Conjoint Analysis with the weighted average formula, we see that ranking is totally different. That stems from the loss of precision when fuzzy methodologies are not used in vague, uncertain, subjective, and imprecise data

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Birincil Dil en
Bölüm Makaleler
Yazarlar

Yazar: Güney GÜRSEL
Kurum: Peter L. Reichertz Institut für Medizinische Informatik
Ülke: Germany


Tarihler

Yayımlanma Tarihi : 31 Temmuz 2018

Bibtex @araştırma makalesi { gazibtd423954, journal = {Bilişim Teknolojileri Dergisi}, issn = {1307-9697}, eissn = {2147-0715}, address = {}, publisher = {Gazi Üniversitesi}, year = {2018}, volume = {11}, pages = {287 - 294}, doi = {}, title = {User Expectations from Healthcare Information Systems : Nurses’ perspective}, key = {cite}, author = {GÜRSEL, Güney} }
APA GÜRSEL, G . (2018). User Expectations from Healthcare Information Systems : Nurses’ perspective. Bilişim Teknolojileri Dergisi , 11 (3) , 287-294 . Retrieved from https://dergipark.org.tr/tr/pub/gazibtd/issue/38691/423954
MLA GÜRSEL, G . "User Expectations from Healthcare Information Systems : Nurses’ perspective". Bilişim Teknolojileri Dergisi 11 (2018 ): 287-294 <https://dergipark.org.tr/tr/pub/gazibtd/issue/38691/423954>
Chicago GÜRSEL, G . "User Expectations from Healthcare Information Systems : Nurses’ perspective". Bilişim Teknolojileri Dergisi 11 (2018 ): 287-294
RIS TY - JOUR T1 - User Expectations from Healthcare Information Systems : Nurses’ perspective AU - Güney GÜRSEL Y1 - 2018 PY - 2018 N1 - DO - T2 - Bilişim Teknolojileri Dergisi JF - Journal JO - JOR SP - 287 EP - 294 VL - 11 IS - 3 SN - 1307-9697-2147-0715 M3 - UR - Y2 - 2018 ER -
EndNote %0 Bilişim Teknolojileri Dergisi User Expectations from Healthcare Information Systems : Nurses’ perspective %A Güney GÜRSEL %T User Expectations from Healthcare Information Systems : Nurses’ perspective %D 2018 %J Bilişim Teknolojileri Dergisi %P 1307-9697-2147-0715 %V 11 %N 3 %R %U
ISNAD GÜRSEL, Güney . "User Expectations from Healthcare Information Systems : Nurses’ perspective". Bilişim Teknolojileri Dergisi 11 / 3 (Temmuz 2018): 287-294 .
AMA GÜRSEL G . User Expectations from Healthcare Information Systems : Nurses’ perspective. Bilişim Teknolojileri Dergisi. 2018; 11(3): 287-294.
Vancouver GÜRSEL G . User Expectations from Healthcare Information Systems : Nurses’ perspective. Bilişim Teknolojileri Dergisi. 2018; 11(3): 294-287.