A combined DEMATEL-QFD-AT2 BAHP approach for green supplier selection

Yıl 2020, , 2023 - 2044, 21.07.2020

Müslüm Öztürk , Prof. Dr. Turan Paksoy

https://doi.org/10.17341/gazimmfd.525762

Cited By: 2

Öz

The main purpose of the supply chain system
is to make profit and meet customers' expectations simultaneously. Therefore supplier
evaluation and selection is a significant strategic decision for reducing operating
costs and improving organizational competitiveness to develop business
opportunities. Moreover, with increasing concern towards environmental
protection and sustainable development, it becomes important to pay more
attention to environmental requirements and evaluating the potential suppliers
by incorporating green factors into the selection process. Therefore Selected
suppliers should take the "voice" of customers into account by
providing the company's requests. In this context, the aim of this paper is to
put forward an integrated approach for green supplier selection by considering
various environmental performance requirements and criteria. The proposed
approach addresses the inter-relationships between the customer requirements
(CRs) with the aid of decision-making trial and evaluation
laboratory (DEMATEL) method while constructing a relationship structure.
Quality function deployment (QFD) model is used to establish a central
relationship matrix in order to identify degree of relationship between each
pair of supplier selection criteria and CRs. Afterwards, interval type-2 fuzzy analytic hierarchy process (IT2 FAHP) applied
to prioritize and rank the alternative suppliers. At the ende a case study is
presented to reveal the potentiality and aptness of the proposed methodology.

Anahtar Kelimeler

Green supplier selection, costumer needs, integrated hybrid decision support system, Quality function deployment, interval type-2 fuzzy AHP

Yeşil tedarikçi seçimi için birleştirilmiş bir DEMATEL-QFD-AT2 BAHP yaklaşımı

Öz

Tedarik zinciri sisteminin temel amacı kar etmek ve müşterilerin
beklentilerini aynı anda karşılamaktır. Bu nedenle tedarikçi değerlendirme ve
seçme işlemi, işletme maliyetlerini azaltmak, iş fırsatlarını geliştirmek ve
kurumsal rekabet gücünü artırmak için önemli bir stratejik karardır. Ayrıca,
çevrenin korunmasına ve sürdürülebilir kalkınmaya olan ilginin artması ile
birlikte, çevre gereksinimlerine daha fazla dikkat etmek ve yeşil faktörleri
seçim sürecine dâhil ederek potansiyel tedarikçileri değerlendirmek gittikçe
önem kazanmaktadır. Bu nedenle seçilen tedarikçiler, şirketin isteklerini
yerine getirerek müşterilerin "sesini" dikkate almalıdırlar. Bu
bağlamda, bu çalışmanın amacı, çeşitli çevresel performans gereklilikleri ve
kriterlerini dikkate alarak yeşil tedarikçi seçimi için entegre bir yaklaşımı
ortaya koymaktır. Önerilen yaklaşım, bir ilişki yapısını oluştururken, müşteri
gereksinimleri (MG'ler) arasındaki ilişkileri karar alma denemesi ve
değerlendirme laboratuvarı (DEMATEL) yöntemi yardımıyla ele almaktadır. Her bir
tedarikçi seçim kriteri çifti ile MG'ler arasındaki ilişki derecesini
belirlemek amacıyla merkezi bir ilişki matrisi oluşturmak için kalite fonksiyon
yayılımı (QFD) modeli kullanıldı. Daha sonra, alternatif tedarikçileri
önceliklendirmek ve sıralamak için aralık tip-2 bulanık analitik hiyerarşi
süreci (AT2 BAHP) uygulandı. Son olarak önerilen yaklaşımın potansiyelini ve
uygunluğunu ortaya çıkarmak için bir vaka çalışması sunulmuştur.

Anahtar Kelimeler

Yeşil tedarikçi seçimi, müşteri gereksinimleri, birleştirilmiş hibrit karar destek sistemi, kalite fonksiyonu yayılımı, aralık tip-2 bulanık AHP

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